2019 NISSAN ROGUE SPORT Complaints

AUTOMATIC EMERGENCY BRAKING SYSTEM FAILURE ON 3 SEPARATE OCCASIONS NOV AND DEC 2020 AEB LIGHT HAS COME ON AND SYSTEM FAILED; PREVIOUS ISSUE REPAIRED BY NISSAN WITHIN THE YEAR; CAR HAS SAME DIAGNOSTIC CODE COULD NOT BE FIXED BY DEALER HAD TO CONTACT NISSAN DIRECTLY

WHILE ATTEMPTING TO BACK OUT OF MY GARAGE THE REAR AUTOMATIC EMERGENCY BRAKING ENGAGED. THERE IS NO REASON IT SHOULD HAVE ENGAGED, IT WAS DARK OUT BUT NOTHING WAS AROUND. THE CAR MADE A HORRIBLE SOUND WHICH SCARED EVERYONE IN IT. THANKFULLY IT WAS NOT ON THE HIGHWAY LIKE OTHERS HAVE BEEN. I HAVE DISABLED THE AUTOMATIC EMERGENCY BRAKING SYSTEM OPTION BUT I SHOULD NOT HAVE TO WORRY ABOUT MY CAR I HAVE OWNED FOR 45 DAYS DOING THIS.

THE 1ST ISSUE WAS ON 01/25/20 WHEN THE FRONT AEB MALFUNCTION LIGHT CAME ON WHILE DRIVING. I IMMEDIATELY SCHEDULED TO GET THE VEHICLE INTO HAVE IT LOOKED AT. THEY FOUND CODES C1A16-97 & B2724-23 AND IT WAS DETERMINED THAT THE VEHICLE HAD A FAULTY SONAR CONTROL UNIT, WHICH HAD TO BE ORDERED AND WAS EVENTUALLY REPLACED ON 03/04/20. THE AEB SYSTEM WORKED FOR ABOUT AN HOUR, THEN IT STOPPED WORKING AGAIN! I CALLED THE SERVICE ADVISOR AND MADE HIM AWARE OF THE ISSUE. I TOOK IT UP AND TOOK A ROAD TEST WITH THE SERVICE MANAGER, AND SHOWED HIM EXACTLY HOW CLOSE I GET TO A VEHICLE DIRECTLY IN FRONT OF ME, AND NOT HITTING THE BRAKE, AND THE SYSTEM DID NOT GIVE ANY VISUAL OR AUDIBLE WARNING. I DROPPED THE VEHICLE OFF ON 3/10/20 AND THEY CHECK IT OUT. I WAS TOLD, THEY COULD NOT DUPLICATE THE CONCERN, AND THE SYSTEM IS WORKING AS DESIGNED. I PICKED UP THE VEHICLE, THE SYSTEM STILL WAS NOT WORKING. AFTER ABOUT 2 WEEKS, IN WHICH THE SYSTEM DID NOT WORK, OUT OF THE CLEAR BLUE, DRIVING TO WORK IN MODERATE TRAFFIC ONE MORNING, THE AEB SYSTEM BEGAN WORKING AS IT DID WHEN NEW, AND WORKED UNTIL AROUND 7PM ON 10/27/20, WHEN AS I WAS TRAVELING AT 40 MPH ON A HIGHWAY, AND NO VEHICLES AHEAD OF ME IN MY LANE, OR ALONG SIDE OF ME, THE TRAFFIC LIGHT WAS GREEN, AND AS I STARTED TO GO THROUGH THE INTERSECTION, THE AEB SYSTEM ACTIVATED, STOPPING MY VEHICLE FAIRLY QUICKLY, THEN RELEASED, AND I WAS ABLE TO PROCEED. I IMMEDIATELY, LOOKED IN MY REAR-VIEW MIRROR, AND LUCKILY, THE VEHICLE DIRECTLY BEHIND ME, WAS A DISTANCE AWAY, OR I POSSIBLY COULD HAVE BEEN REAR ENDED. TOTAL B.S NISSAN IS ALLOWED TO DRAG THEIR FEET ON THIS LONG ONGOING ISSUE! I TOOK IT BACK TO THE DEALER ON 10/30/20 TO HAVE THEN CHECK THE ISSUE, AND AGAIN, TOLD TECH DROVE VEHICLE, AND COULD NOT DUPLICATE THE CONCERN. I JUST COULDN'T BELIEVE, EVEN AFTER THIS ISSUE, IT WAS THE SAME RESPONSE, UNABLE TO DUPLICATE CONCERN.

PROCEEDING FROM TRAFFIC LIGHT, MERGING LEFT WITH TRAFFIC, WHILE ACCELERATING CAR/SUV HAD A COMPLETE POWER FAILURE, SHOOK VIOLENTLY, ALL LIGHTS ON DASHBOARD WENT ON. I HAD NO POWER AND/OR CONTROL OF VEHICLE. IT WAS DANGEROUS, SCARY AND I SHOOK LIKE VEHICLE DID. LUCKILY, I WAS ON A SLIGHT INCLINE, SO I COASTED TO THE SIDE OF THE ROAD. I TURNED VEHICLE OFF/ON AND IT DID NOT REOCCUR. TOOK INTO DEALER, THEY DID NOTHING AND EVEN MISREPRESENTED HOW MANY MILES THEY ALLEGEDLY DROVE TO TRY AND REPLICATE.

TL* THE CONTACT OWNS A 2019 NISSAN ROGUE SPORT. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A REAR CROSS TRACK SYSTEM DESIGNED TO DETECT OBJECTS CLOSE TO THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE FEATURE FAILED TO OPERATE AS DESIGNED. THE CONTACT TOOK THE VEHICLE TO NISSAN OF STATEN ISLAND (1976 HYLAN BLVD, STATEN ISLAND, NY 10306; (718) 447-3800) AND WAS INFORMED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE SOFTWARE WAS UPDATED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.*DT*JB

NAVIGATION SYSTEM HAS INTERMITTENT STOPPAGES. AFTER BRIEF USE FOR LOCAL TRAVEL, INCLUDING DESTINATION AND MAPPING, SYSTEM FAILS TO RESTART FOR ADDITIONAL USE. CANNOT ACCESS MAP FEATURE NOR ACCESS NAVIGATION SYSTEM THROUGH TOUCH SCREEN. THIS OCCURRED WHEN THE VEHICLE WAS BOTH MOVING AND STATIONARY. THIS WAS NOT A ONE-TIME OCCURRENCE. VEHICLE WAS SEEN BY DEALER WHO WAS UNABLE TO FIND A PROBLEM.

FIRST INCIDENT HAPPENED 8/11/20; TRIED TO START CAR AT HOME 4 TIMES WHILE DEPRESSING BREAK. AAA WAS CALLED FOR A POSSIBLE BATTERY ISSUE. THE BATTERY WAS CHARGED BUT THE BREAK WOULD NOT DEPRESS. AAA WAS ABLE TO GET THE CAR STARTED. THE NEXT INCIDENT HAPPENED 8/15/20; WHILE DRIVING ON A CITY STREET AT NIGHT 1/4 MILE FROM HOME, THE CAR STARTED TO HESITATE LIKE IT WAS BRAKING AND THE ABS MALFUNCTION LIGHT LIT UP ON THE DASHBOARD. WAS ABLE TO MAKE IT HOME BUT DASHBOARD LIGHTS WERE STILL ILLUMINATED. NO CARS IN THE VICINITY WHEN THIS HAPPENED. ON 8/17/20, THE DEALERSHIP (NISSAN OF NORWICH, CT) PICKED THE CAR UP AND RESET THE COMPUTER. DEALERSHIP NOTED IT WAS A FORWARD COLLISION MALFUNCTION WARNING. DEALERSHIP STORED CODE C1A16-97. DEALERSHIP NOTED TO KEEP THE GRILL SENSOR CLEAN OF DEBRIS AND BUGS.

THE COLLISION AVOIDANCE SYSTEM ENGAGED WHEN I WAS DRIVING. THE ROAD WAS CLEAR THERE WAS NOTHING TO CAUSE THE BRAKE SYSTEM TO ENGAGE. I AM SCARED TO GO ON THE HIGHWAY NOW FOR FEAR IT WILL ENGAGE. I WAS TRAVELING AT ABOUT 40 MPH ON A STRAIGHT PORTION OF THE ROAD DURING A SUNNY DAY

WHEN THE HEAT OR A/C IS TURNED ON THE CAR MAKES A VERY LOUD NOISE AND THE ENTIRE FRONT OF THE CAR VIBRATES. THE CAR IS 9 MONTHS OLD. I WAS TOLD IT WILL BE OVER $800 TO INSPECT THE PROBLEM. I WAS ALSO TOLD THIS IS A "COMMON PROBLEM" YET THERE IS NO HOPE OF A RECALL OR OFFICIAL STATEMENT FROM THE MANUFACTURER. I DRIVE THE VEHICLE EVERY SINGLE DAY TO MULTIPLE PLACES AND IT IS NEVER PARKED IN THE SAME SPOT FOR MORE THAN 10 HOURS AT A TIME. *TR

AUTOMATIC EMERGENCY BRAKING SYSTEM WARNING LIGHTS AND FAILURE ACTIVATED WITHOUT USE, VEHICLE WAS MOVING LESS THAN 20 MPH AND > 10 MPH AND WARNING LIGHTS CAME ON SUGGESTING IMMEDIATE SERVICE. *TR