2020 NISSAN SENTRA Complaints

My car was taken to Nissan dealership three times and I was told it was safe to drive as they felt it was the recall for tie rod ends that have not been released for replacement at this time. I continued to have issues but was waiting to have tie rod ends replaced. I was turning into my driveway at a low rate of speed when I felt and heard a pop in my front end. After the pop I could move my steering wheel to either side approximately three inches and hear and feel the front end pop. The car is presently at Gateway Nissan in Greeneville TN. I am getting a run around from Nissan at this time as to wether they will pay for the car to be fixed or not. Gateway Nissan has inspected the car and diagnosed the failure of the steering rack. The attached video shows the third time the vibration occurred and the sound is the vibration which did not stop until the car stopped. I was sent out being told it was perfectly safe to drive. This occurred on Sept, 13, 2023 while car was still under warranty. Their phone number is 423-639-5151

The door locks simultaneously stopped working on the vehicle at the same time. The key fob chimes and the lights flash on the car but nothing happens with the door locks. The fuses all check out and you hear a sound when pushing the lock and unlock button but nothing happens. Faulty actuators seem to be a recurring problem with Nissan that I am hearing from other Sentra owners. This definitely presents a safety hazard because I have to manually lock all doors when I get out of the car. Also, in the event of an emergency I can not enter the car unless I undo the key fob and use the key to unlock it manually. I would hate for something to happen to me or my family while waiting to get in the car with how high crime has gotten with car thefts, car vandalism, and carjackings. Something needs to be done to remedy this problem for all Nissan owners to ensure our safety.

Catastrophic failure today. Car was towed with special tow truck to dealer after hours. Will know more tomorrow. While driving Passenger right front tire: upper tie rod broke, lower control arm broke, trans-axel broke, smoke came out of hood. Right before this happened the car experienced a shimmy in the steering wheel and to keep car driving straight I had hold steering wheel at angle to the right (40mph). Next the anti-lock brakes engaged then disengaged. Four or so miles later I got a dashboard warning that had “malfunction” on almost every system (all amber lights). I pulled over at gas station immediately called dealer and was advised to bring in it ASAP. I put the car in reverse attempted to back out of parking spot, got 4 feet out and a horrible clanking/popping noise happened maybe 3 times and smoke came from engine compartment. I tried to put car back in gear to pull back into parking spot - but car would not move forward or backward. Got out and visual inspection showed front right tire had torn away from car and was hanging and car body was sitting imbedded into tire causing a dent in the panel. First tow truck driver said damage was so bad, they had to call a different kind of tow truck. Car then towed to dealer tonight after hours. Don’t know full extent of damage yet, tow truck driver thought transmission damaged when axel pulled away. What happened preceding this: I had just got off I-95 after a 7 hour drive from Myrtle Beach. Was 2-3 miles off freeway when this happed. Had it happed just a few minutes earlier, it would have happened on freeway at 70mph. There would likely have been multiple fatalities. Dealer replaced both left and right trans axels within last 2 months a week apart (car was making clunking sound). Tie rods inspected (told they were fine). Ten days ago clunking again (sounded like it was coming from engine compartment near center console.) took back to dealer they inspected it, changed oil and could not duplicate noise

The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V5815000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

When headlights are set to automatic they do not come on when running the wipers. The only way to get them on when raining is to manually select them. The owners manual states that they should turn own automatically with wipers.

The contact owns a 2020 Nissan Sentra. The contact stated that while driving at various speeds, the front passenger's side wheel was wobbling excessively. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, and the contact was informed that the tie rods needed to be replaced. The vehicle was taken to the local dealer, where it was diagnosed that the inner tie rod was out of the boot. The vehicle was not repaired. The manufacturer was not contacted. The contact stated that the failure was related to NHTSA Campaign Number: 23V581000 (Steering). The failure mileage was approximately 40,000.

MY PUSH BUTTON START IS MALFUNCTIONING. WHEN I PUSH THE BUTTON, WHILE MY FOOT IS ON THE BRAKE, ALL THE DASH LIGHTS COME ON BUT CAR DOESN'T START. I HAVE TO PUSH THE START BUTTON AGAIN TO GET THE CAR TO START. A COUPLE OF TIMES LAST WEEK THE CAR TURNED OVER ONCE BUT DIDN'T START. SOMETIMES THE CAR STARTS RIGHT UP THE FIRST TIME I PUSH THE START BUTTON, BUT MOST OF THE TIME I HAVE TO PUSH IT TWICE. BASICALLY, IT IS AN INTERMITTENT PROBLEM. I HAVE RESEARCHED THIS PROBLEM ONLINE AND IT APPEARS TO BE A COMMON PROBLEM. IT SEEMS TO ME THAT THERE SHOULD BE SOME TYPE OF RECALL. THIS PROBLEM BEGAN SHORTLY AFTER I PURCHASED MY CAR IN MARCH OR APRIL.

The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle started shuddering and there was an abnormal thumping sound coming from the floorboard. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the inner tie rod had failed and needed to be replaced. The vehicle was not repaired. The mechanic determined that the failure was related to NHTSA Campaign Number: 23V581000 (Steering) and referred the contact to the dealer for the recall repair. The vehicle was towed to the dealer, where an unknown diagnostic was made. The vehicle was then towed to a second dealer, where it remained for diagnostic testing. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 70,000. VIN tool confirms parts not available.

The contact owns a 2020 Nissan Sentra. The contact stated that while driving at an undisclosed speed, the steering wheel made clicking sounds while turning. The vehicle was taken to the dealer, where it was diagnosed with a loosened tie rod. The contact was informed that the steering rack needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 51,000.

At Freeway speeds the vehicle unaccurately reads the lanes and begins steering the vehicle out of the lanes. When this malfunction occurs, the steering wheel becomes entirely loose for a split second then returns back to a solid state causing over steering, lane departure and unstability in steering. After the malfunction occurs the vehicle begins steering like a "ping-pong ball game" between the lines (inaccurately) never allowing you to regain a center of steering. You turn the wheel to correct the inaccurate direction the vehicle is pulling and the steering flips to the opposite side and does this continuously once malfunction occurs until vehicle is parked and restarted. The steering becomes incredibly unsafe and erratic once malfunction occurs and other motor's take notice by providing massive bubble of space even within heavy traffic conditions. When steering malfunction occurs the front wheel feel as though they are falling off the vehicle and the rear end drags outside of turn radius sometimes with the vehicle traveling in a straight line sideways a few degrees. I've attempted to address this major safety concern 7 times now and even had sensors factory warranted when the vehicle was throwing codes pertaining to the issue. The problem is still increasing prevalent, the vehicle feels incredibly unsafe to drive and the dealership is gaslighting the issue with no resolve since there is nothing mechanically wrong and it isn't throwing codes. The vehicle began malfunctioning just outside of lemon law rights so I have no choice but to continue driving this sole means of transportation death trap or accept $10k in loss still owed.