2020 NISSAN SENTRA Complaints

View complaints related to 2020 NISSAN SENTRA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 190 complaints submitted for the 2020 NISSAN SENTRA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 NISSAN SENTRA
    - Perris, CA

    Issues with the door.. My key can’t open the driver door with the unlock button.. Also back door has same issue .. Had it fixed on passenger door when I have warranty but issue keeps happening ..

    Source: NHTSA WEB SITE
  • 2020 NISSAN SENTRA
    - Waterford, NY

    The contact owns a 2020 Nissan Sentra. The contact stated while driving at undisclosed speeds, the steering wheel had an excessive amount of play. While driving over a pothole, the vehicle shook abnormally. While reversing, there was an abnormal thumping sound while turning the steering wheel. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the vehicle should not be driven. The mechanic determined that the steering rack was badly worn, and the tie rod needed to be replaced. The vehicle was towed to the local dealer, who informed the contact about NHTSA Campaign Number 23V581000 (Steering). The dealer diagnosed the vehicle and determined that the steering rack and tie rod needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a claim. The failure mileage was approximately 32,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 NISSAN SENTRA
    - minerva, OH

    [XXX] 06/29 637 1). A feature of the Auto Intelligent Headlight feature is not working on 2020 Sentras, all trims. During the daytime (rain or snow) when the windshield wipers are turned on and swish back and forth 4 times, it’s supposed to automatically turn on headlights (which also turns on tail lights so you’re not rear ended). 2). Additionally, when the headlights are in “Headlight” mode (not automatic mode), the owners manual states when the engine is turned off and the door is opened you will get both an alarm chime and a visual warning on the drivers display that lights are on and to turn them off. Just like any normal car going back for 20 years. Well it doesn’t work in 2020 Sentra. Only way I can get feature to chime or show the display warning is to toggle the headlight control switch to “Parking Lights” and back to “Headlights”!. Of course, if I can remember to do that I could remember to turn off the headlights! Auto Intelligent Headlights is explained on the Nissan website, and the 2020 Sentra Brochure States it as a standard feature on all trims. I also have a personal letter from Nissan stating 2020 Sentras have all of this feature. [XXX] Intelligent Auto Headlights | Innovation | Nissan’s Intelligent Auto Headlights: Nissan’s various technologies, including electrification, autonomous drive, connected car & service, mobility service, and energy management, are introduced. [XXX] [XXX] It doesn’t work. I contacted Nissan Consumer Affairs, after 2 months and being handed off to 2 customer service reps they finally sent a Corp DTS Rep to look at car. After 4 hrs examining it, he contacted the internal only “Nissan Tech Talk”, only for Nissan mechanics and you must have a dealer code to access, not for the public. Turns out, they knew that due to a new wiring system in the 2020 Sentra’s those features and a fog light auto feature don’t work! Apparently it’s a defect, I was never notified they INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2020 NISSAN SENTRA
    - Hesperia, CA

    This Vehicle was bought back in Jun of this year. Since purchasing the vehicle with only 49,933 miles this Sentra has broken down 4 times, been in the shop for 1Month 2weeks consecutively. The first incident was 4.5 hrs after purchase. The Passenger side Tide Rod snapped in half on the highway causing the jam and slow down along with leaving me in fear for my life. The passenger rim was inverted facing the driver. The second time happened to be the same issue but at a different dealership. The car went to Moss Bros San Bernardino where it was bought and was there for about 25days .Later it was sent to Nissan of San Bernardino and was there for 2weeks. The same day It got picked up from Nissan it was taken back the same day. Had same Bumpy and shaking throughout the car. When the tie rod snapped in half it had destroyed the durability of the belt and pulley systems as the vehicle weight was slammed abruptly onto the passenger side of the car leaving it slanted and slid for 2-3 mins on the freeway this caused the engine to become weak which led up to the defective parts breaking over time of driving regularly. The Alternator Pulley, Serpentine Belt, Axle, and balance to become uneven. So as of 09/10 this vehicle has broke down 4-5 times. Been in the shop since. The vehicle has Powertrain warranty but as usual they denied coverage. Total cost is around $2,700 in damages due to the original recall. This Tie rod recall has destroyed the vehicle. Congratulation to me cause I still owe 22K. This hazardous, and dangerous vehicle has also been deemed unsafe by CHP as of 06/11/2024. This particularly Sentra is a ticking time bomb waiting to explode on the freeway.

    Source: NHTSA WEB SITE
  • 2020 NISSAN SENTRA
    - Charleston, TN

    I was driving in town, alternator decided to quit working, car went into limp mode on a busy street and I was nearly rear-ended.

    Source: NHTSA WEB SITE
  • 2020 NISSAN SENTRA
    - Guston, KY

    doors do not lock. Doors on drivers' side does not lock on multiple 2020 Nissan Sentra's. Actuators are failing on the doors and causing them to not lock with remote or without remote and making it easily for someone to steal or damage vehicle. Vehicle has been inspected by Nissan and are trying to get $300 to diagnose the issue and then another $600-$1,000 to fix the issue. Requesting this be a recall item for 2020 Nissan Sentra.

    Source: NHTSA WEB SITE
  • 2020 NISSAN SENTRA
    - SPRING HILL, FL

    The rear back up camera had a recall on my car. I took it to the dealer to have it replaced. The camera would sometimes work and sometimes not work. When it wasn’t working the screen would either remain black or royal blue showing no picture at all. When I arrived at the Wesley Chapel Nissan in Wesley Chapel Fl I explained to them that the camera does not work correctly and that I had been notified by mail that my car had a recall with the camera according to my VIN number. The dealership looked at my car and stated that the camera was working fine. They then closed the case and marked it as being repaired. The camera on my car had never been fixed. I took my car to them at a later date for an oil change and explained the camera was not working. They once again said they would look at it. They never fixed the camera just said nothing was wrong with it. A few more months had passed and the camera was not working at all. I called to ask if they’d look at it again and they told me there would be a charge. I didn’t take the car in because I didn’t feel I should have to pay a diagnostic fee for something they should have fixed prior. I brought my car to them once again for an oil change and asked them to look at it again. This time they said the camera was not working but they couldn’t do anything because the case was closed. I called Nissan motor company, they opened a case and said they would look into it and I would have to apply for financing. At this point I was livid. They ended up stating that I would have to pay for half of the repairs for something that was recalled. I called the local dealer today to see if there was anything else that could be done because they are the ones who closed the recall. They said they couldn’t help me. I am driving a 2020 Nissan Sentra. There was never any warning lamps stating the camera was failing. The screen goes to blue when put in reverse.

    Source: NHTSA WEB SITE
  • 2020 NISSAN SENTRA
    - Houston, TX

    The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at various speeds, the front end of the vehicle was vibrating abnormally. Additionally, there was a clicking sound while turning the steering wheel in either direction. The cause of the failure was not yet determined. The failure mileage was 114,000. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 NISSAN SENTRA
    - Farmingdale, NY

    Still no fixture for the tie rods its been a year this is rediciolous its the second time i had them replaced

    Source: NHTSA WEB SITE
  • 2020 NISSAN SENTRA
    - San Diego, CA

    When I shift the car into reverse, the screen turns blue, rendering the camera completely unusable. This malfunction is extremely concerning as it creates a significant hazard when backing up, particularly in areas with pedestrians or other vehicles. The inability to see what is behind my car puts me and others at serious risk. Without a functioning rearview camera, I am at risk of accidentally hitting a person, especially a child or someone walking behind my vehicle. The blue screen also makes it difficult to judge the proximity of other cars or obstacles, increasing the likelihood of a collision. There was a recall issued for this exact issue in September 2023. My car was inspected by a Nissan dealership as part of this recall; however, no parts were replaced during the inspection. Despite the recall service, the issue with the rearview camera persists and is causing considerable concern. Given the severity of the problem and its potential to cause accidents, I believe the recall was insufficient in addressing the underlying issue. Simply inspecting the camera without replacing any parts has not resolved the problem

    Source: NHTSA WEB SITE