2017 NISSAN VERSA Complaints

RESULTS OF COMPLAINT # 11154861 2017 VERSA SV SHUTS DOWN WHILE DRIVING PROBLEM: "WHEN IT IS COLD OUTSIDE THE ENGINE STALLS OR LOSE POWER DURING ACCELERATION. TODAY 11/29/2018 IT WAS 28 DEGREES. I WARMED THE CAR UP FOR A FEW MINUTES BECAUSE OF THE STALLING PROBLEM. I WAS DRIVING ON THE STREET FOR TWO MILES WHEN I CAME TO A STOP SIGN. I PUT ON THE BRAKES AND THE CAR SHUT DOWN. THE CAR WAS STILL IN DRIVE. THERE WAS NO CHECK ENGINE LIGHT OR WARNING PRIOR TO, DURING, OR AFTER THE TIME THE CAR SHUT DOWN. I HAD TO TURN THE IGNITION TO THE OFF POSITION. THEN PUT THE CAR IN PARK. THEN CRANK THE CAR BACK UP TO DRIVE OUT THE WAY OF THE CARS BEHIND ME. I DROVE THE CAR TO THE NEAREST NISSAN DEALERSHIP. THEY CHECK THE CAR. THERE WERE NO CODES IN THE COMPUTER. THE DEALERSHIP IS GOING TO KEEP THE CAR OVERNIGHT AND TEST DRIVE IT IN THE MORNING WHEN IT IS COLD. I AM VERY DISAPPOINTED. I JUST PURCHASED THE CAR TWO MONTHS AGO WITH 5000 MILES. TODAY IT ONLY HAS 8000 MILES ON IT AND IT IS STALLING AND SHUTTING OFF WHEN I DRIVE IT. COMPLAINT RESULTS: TODAY, 11/30/2018 I CALLED THE NISSAN DEALERSHIP TO GET A STATUS ON MY CAR. THEY SAID THE TRANSMISSION UNIT FAILED. THEY ARE ORDERING ME A NEW TRANSMISSION. NHTSA PLEASE MAKE THIS PROBLEM KNOWN TO THE PUBLIC SO OTHER NISSAN OWNERS DON'T HAVE TO GO THROUGH THE PROBLEMS I AM GOING THROUGH. THANK YOU.

WHEN IT IS COLD OUTSIDE THE ENGINE STALLS OR LOSE POWER DURING ACCELERATION. TODAY 11/29/2018 IT WAS 28 DEGREES. I WARMED THE CAR UP FOR A FEW MINUTES BECAUSE OF THE STALLING PROBLEM. I WAS DRIVING ON THE STREET FOR TWO MILES WHEN I CAME TO A STOP SIGN. I PUT ON THE BRAKES AND THE CAR JUST SHUT DOWN. THE CAR WAS STILL IN DRIVE. THERE WAS NO CHECK ENGINE LIGHT OR WARNING PRIOR TO, DURING, OR AFTER THE TIME THE CAR SHUT DOWN. I HAD TO TURN THE IGNITION TO THE OFF POSITION. PUT THE CAR IN PARK. THEN CRANKED THE CAR BACK UP TO DRIVE OUT THE WAY OF THE CARS BEHIND ME. I DROVE THE CAR TO THE NEAREST NISSAN DEALERSHIP. THEY CHECK THE CAR. THERE WERE NO CODES IN THE COMPUTER. THE DEALERSHIP IS GOING TO KEEP THE CAR OVERNIGHT AND TEST DRIVE IT IN THE MORNING WHEN IT IS COLD. I AM VERY DISAPPOINTED. I JUST PURCHASED THE CAR TWO MONTHS AGO WITH 5000 MILES. TODAY IT ONLY HAS 8000 MILES ON IT AND IT IS STALLING AND SHUTTING OFF WHEN I DRIVE IT.

MY PASSENGER DOOR HAS BEEN CATCHING ON SOMETHING AS IT OPENS. THE BLACK PLASTIC PIECE THAT STRETCHES OUT AS YOU OPEN THE DOOR IS VISIBLY SCRATCHED, AS IF IT IS CATCHING ON METAL IN THE DOOR. THE WINDOW ALSO HAS BEEN GETTING STUCK AND WOULD NOT ROLL DOWN ALL THE WAY. THIS WEEKEND THE DOOR WAS HARD TO OPEN, AND WHEN I OPENED THE DOOR, THE WINDOW GOT OFF TRACK. MY BOYFRIEND AND I TRIED TO SEE IF WE COULD MOVE IT, BUT DID NOT WANT TO MESS IT UP ANY MORE THAN IT ALREADY WAS. HE WENT TO ROLL IT DOWN JUST A LITTLE, AND THE WHOLE WINDOW SHATTERED. I DONT KNOW WHAT CAUSED THIS, BECAUSE THE CAR HAS NEVER BEEN IN AN ACCIDENT. THE CAR WAS OFF AND PARKED.

TL* THE CONTACT OWNS A 2017 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. NONE OF THE FRONTAL AIR BAGS DEPLOYED. THE CONTACT WAS UNCONSCIOUS AND WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND WAS PENDING EVALUATION BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. *TT

AIRBAG LIGHT IS LIT AND BLINKING WILL NOT GO OUT. TIRES HAVE MADE THE CAR SHAKE SINCE DAY ONE.

TL* THE CONTACT OWNS A 2017 NISSAN VERSA NOTE. THE CONTACT STATED THAT THERE WAS PREMATURE RUST ON THE VEHICLE, AND THE STEERING BOLTS, STEERING ARM, AND BUSHINGS WERE PREMATURELY WORN. THE VEHICLE WAS INSPECTED BY SEVERAL INDEPENDENT MECHANICS, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER (MAUS NISSAN, 3939 US-19, NEW PORT RICHEY, FL 34652, (727) 478-4234) SERVICED THE VEHICLE SEVERAL TIMES, BUT HAD NOT DETERMINED A PERMANENT SOLUTION TO PREVENT THE RUST AND THE STEERING COMPONENT FAILURES, WHICH MAY NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TAKATA RECALL. FRONT END COLLISION THAT TOTALED VECHICLE, BUT FRONT AIR BAGS DID NOT GO OFF. SIDE AIR BAGS WENT OFF BUT FRONT DID NOT. THE ACCIDENT WAS AT APPROXIMATELY 45MPH, FRONT END ACCIDENT, SEVERED TO MISS DEER AND VECHICLE HIT DITCH.

TL* THE CONTACT OWNS A 2017 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 70 MPH, THE FRONT DRIVER'S SIDE TIRE BLEW OUT AND CAUSED THE FRONT DRIVER AND FRONT PASSENGER AIR BAGS TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE CONTACT CALLED MARSHALL NISSAN AT 866-413-5799 (3550 S 9TH ST SALINA, KS 67401) AND WAS REFERRED TO THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,500.

2017-12-20 I WENT TO NISSAN SUNNYVALE WHERE I PURCHASED FOR RECALL SERVICE (PM662 / 16V-724). THEY SAID IT WILL BE DONE SAME DAY WITH OIL CHANGE. BUT END OF THE DAY, THEY SAID THEY JUST CHECK THE CAR AND ORDER PARTS. RECALL SERVICE NEED TO WAIT FOR PARTS COME IN. THEY SAID IT MAY TAKE A COUPLE DAY OR A COUPLE MONTH. 2018-01-08 I TEXT MESSAGED TO SERVICE MANAGER FOR THE UPDATE. NO REPLAY. IT'S BEEN MORE THAN 2 WEEKS.

WHEN ENGINE IS COLD AND THEN STARTED. AIR CONDITIONER MAKING METAL SCRAPING OR COMPRESSOR MAKING SCRATCHING SOUND. METAL AGAINST METAL