2000 NISSAN XTERRA Complaints

2000 NISSAN XTERRA WITH RECALL REPAIR THAT WAS REPAIRED. CONSUMER STATES THAT THE VEHICLE WAS REPAIRED FOR THE RECALL PROBLEM AND IS NOW WAITING FOR REIMBURSEMENT. SHE STATES THAT KNOW ONE WILL RETURN HER CALLS. *KB THE CONSUMER STATED THE VEHICLE WAS SHUTTING OFF ON ITS OWN. THE FUEL TANK SENDING UNIT WAS REPLACED. *JB

TL*THE CONTACT OWNS A 2000 NISSAN XTERRA. THE CONTACT STATED THAT HIS SON WAS DRIVING THE VEHICLE AND IT WOULD STALL AFTER HE FILLED IT WITH GASOLINE. HE DROVE FOR APPROXIMATELY FIVE MILES BEFORE THE STALLING BEGAN. THE IGNITION WOULD NOT START, BUT THERE WAS NO SIGNIFICANT LOSS OF POWER. HE TOOK THE VEHICLE TO FIRESTONE AND THEY PERFORMED AN ENGINE DIAGNOSTIC TEST AND FOUND THAT THE FUEL SENDING UNIT WAS DEFECTIVE. THE DEALER STATED THAT THE FUEL SENDING UNIT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V230000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO THE DEALER TO HAVE THE REPAIR MADE FOR FREE. THE DEALER PERFORMED A DIAGNOSTIC TEST, VERIFIED THE DEFECT, AND REPLACED THE UNIT. THE DEALER THEN CALLED THE CONTACT AND INFORMED HIM THAT THE VEHICLE WAS NOT STARTING, AND THEY WOULD HAVE TO CHANGE THE FUEL PUMP. THE MANUFACTURER STATED THAT THEY WOULD NOT PAY FOR THE FUEL PUMP REPAIR. HE WAS REFERRED TO A REPRESENTATIVE, WHO STATED THAT THEY WOULD GET BACK WITH HIM IF THEY PLANNED TO ASSIST. THE CONTACT WAS LATER INFORMED THAT DUE TO THE MILEAGE ON THE VEHICLE AND BECAUSE THE FUEL PUMP WAS NOT THE SAME AS THE FUELING UNIT, THEY WOULD NOT MAKE THE REPAIR. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 150,700 AND FAILURE MILEAGE WAS 150,129.

2000 NISSAN XTERRA 2WD VEHICLE. SECOND OWNER. OWNED FOR 6.5 YEARS. NO MODIFICATIONS WERE MADE TO VEHICLE BY EITHER ORIGINAL OWNER, OR MYSELF. ONLY DEALER INSTALLED OPTIONAL COMPONENT WAS A TRAILER HITCH. CAR TRAVELED LESS THAN 1000 MILES IN LAST CALENDAR YEAR. ON DATE IN QUESTION, CAR WAS STARTED AND DRIVEN AT 8:00 AM APPROXIMATELY 5 MILES TO A PARKING DECK. CAR THEN SAT IN PARKING DECK UNTIL 12:00 PM. CAR WAS THEN DRIVEN BACK TO ITS ORIGINAL ORIGIN AND PARKED BY APPROXIMATE TIME OF 12:30 PM. SHORTLY AFTER 9:00 PM, CAR WAS BELIEVED TO BE SOURCE OF IGNITION WHICH RESULTED IN A HOUSE FIRE AND DESTROYED HOUSE STRUCTURE, AS WELL AS FOUR OTHER VEHICLES. CAR WAS INVESTIGATED BY FORMER CHIEF ARSON INVESTIGATOR FOR ATLANTA, GA. HIS DETERMINATION AS TO SOURCE OF FIRE WAS WIRE HARNESS INSIDE XTERRA. BELIEVED TO BE A CASE OF A CONTACT REMAINING LIVE AND STARTING A FIRE SOMEWHERE BETWEEN THE CONSOLE SHIFT LEVER AND BEHIND THE CENTER OF THE DASH. CAR COMPLETELY DESTROYED- LITERALLY. VIN UNKNOWN INFORMATION RESIDES WITH INSURANCE COMPANY. *TR

TL*THE CONTACT OWNS A 2000 NISSAN XTERRA. WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD HESITATE AND THEN SHUT OFF WITHOUT WARNING. THE FAILURE OCCURRED TEN OR MORE TIMES. THE VEHICLE WOULD NOT ALWAYS RESTART IMMEDIATELY. THE VEHICLE WAS TAKEN TO A DEALER AND THEY REPLACED THE FUEL SENSOR. THE CURRENT MILEAGE WAS 135,000 AND FAILURE MILEAGE WAS 134,000. UPDATED 03/18/08 *TR

WHEN THE DASH OF THE VEHICLE GETS HOT, SUMMERTIME, OPERATING THE HEATER IN THE WINTER OR WHEN THE DASH LIGHTS ARE ON, THE GAGE CLUSTER FAILS. THE SPEEDOMETER, TACHOMETER, FUEL AND TEMP GAUGES ALL FAIL. THE ENGINE WILL SUDDENLY HESITATE AND NOT MAKE ENOUGH POWER TO MAINTAIN SPEED. SHIFTING INTO NEUTRAL AND REVVING THE ENGINE WILL GET THE POWER BACK, BUT THE GAUGES WILL NOT WORK UNTIL THE INSTRUMENT CLUSTER IS COOLED. *TR

3 TIMES IN THE PAST YEAR WHEN PURCHASING TIRES OR BRAKES WHEEL STUDS HAVE BROKEN OFF. THE TIRE SHOP TOLD ME THIS HAS BEEN A BIG PROBLEM WITH NISSAN XTERRAS. I WAS CHARGED $25 FOR EACH WHEEL STUD AND LUG NUT. IT IS GETTING EXPENSIVE. SINCE I HAVE TO ENTER AN INCIDENT DATE I ENTERED THE LAST OCCURANCE. *TR

WITH 46,820 MILES ON OUR 2000 NISSAN XTERRA, WE WERE OUT OF WARRANTY BY 1 MONTH WHEN THE TRANSMISSION SIMPLY WENT OUT. THE ENGINE RAN FINE BUT THE TRANSMISSION WOULD NOT ENGAGE. HAD THE VEHICLE TOWED TO NISSAN DEALER FOR SERVICE. THEY TOLD ME THE TRANSMISSION NEEDED TO BE REPLACED AND WAS NOT COVERED UNDER WARRANTY. CONTACTED NISSAN CORPORATE IN CALIFORNIA AND THEY TOOK MY INFORMATION. AFTER A WEEK OF PRESSURING FOR A RESPONSE, THEY FINALLY TOLD ME THEY WOULD NOT COVER THE REPAIR AND THAT IF I HAD MADE ALL OF OUR REPAIRS AT THE LOCAL DEALER THAT MAYBE THEY WOULD HAVE DISCOUNTED THE REPAIR. WE HAD ALL THE SERVICE PERFORMED AT THE LOCAL DEALER WITH THE EXCEPTION OF 4-5 OIL CHANGES THAT WERE PERFORMED AT JIFFY-LUBE. ALL SERVICE & MAINTENANCE HAD BEEN PERFORMED ON SCHEDULE AND THEY STILL REFUSED TO HONOR THE WARRANTY. WE NEVER TOWED ANYTHING (NO HITCH INSTALLED) AND LIVE IN A FLAT TOPOGRAPHICAL LOCATION (MIAMI). WE HAD THE CAR TOWED TO A LOCAL TRANSMISSION SHOP AND HAD A REBUILT TRANSMISSION INSTALLED. WE LATER SOLD THE CAR AS SOON AS POSSIBLE AND WILL NEVER BUY ANOTHER NISSAN PRODUCT - EVER! WE ALWAYS HAD A PROBLEM WITH THE A/C AND COULD COUNT AN A REGULAR REPLACEMENT OF HOSES EVERY SUMMER. WE ARE VERY UPSET WITH NISSAN AND THIS HAS BEEN 3 YEARS AGO. TODAY WE RECEIVED A LETTER THAT THE CAR MAY BE INCLUDED IN A RECALL CAMPAIGN. HA! *JB

MY CAR STALLED AT HIGH SPEED (60 MPH) ON AN INTERSTATE. I WAS ABLE TO START IT AND TAKE TO DEALERSHIP WHERE THEY DIAGNOSED ISSUE AS BAD SPEEDOMETER CONTROLLER. DASHBOARD FAILURE SENT MESSAGE TO TRANSMISSION THAT CAR WASN'T RUNNING, CAUSING A STALL. VERY UNSAFE!!! THE DEALERSHIP ORDERED THE PART ON 8/10 AND TOLD ME THE CAR WOULD BE READY FOR PICKUP ON 8/13. AT THAT TIME I HAD SOME MAINTENANCE WORK DONE AS WELL, AFTER BEING INFORMED MY CAR WOULD BE READY ON 8/13. ON 8/13 I WAS INFORMED THAT THE DEALERSHIP HAD DONE THE OTHER WORK ON MY CAR (120K MAINT, BATTERY, AND FIXED KNOCK SENSOR) BUT THE SPEEDOMETER CONTROLLER WAS ON BACKORDER. IT HAS BEEN OVER A MONTH. I TRIED DRIVING THE VEHICLE BUT AGAIN THREE TIMES EXPERIENCED A STALL, ALL WHILE DRIVING ON INTERSTATE SO CONSIDER THE CAR NOT DRIVABLE AND WAS LUCKY TO NOT HAVE BEEN HIT. I REPORTED THE DELAY IN GETTING THE PART TO NISSAN CONSUMER AFFAIRS, AND THEY ARE UNCONCERNED. THEY TOLD ME PARTS ONLY NEED TO BE MADE AVAILABLE DURING WARRANTY. WHO THESE DAYS W/ PRICE OF CARS CAN AFFORD NEW CAR W/I 3 YEARS? CAR IS ONLY 7 YRS OLD AND FOR ALL I KNOW, LATER MODELS COULD BE USING SAME PART. I SUSPECT PART IS UNAVAILABLE BECAUSE OTHERS HAVE EXPERIENCED THIS SAME ISSUE, WHICH IS A VERY UNSAFE STALL, NORMALLY AT HIGH SPEED. DEALERSHIP EVEN TOLD ME NOT TO DRIVE CAR. CAN YOU DO ANYTHING TO NISSAN TO GET PART IN SO I HAVE TRANSPORTATION TO AND FROM MY JOB? *JB UPDATED 12-12-07. *KB UPDATED *JB

DURING ROUTINE CHECK AT CAR REPAIR SHOP (FOR NISSAN XTERRA), WAS TOLD THAT HEAD GASKET WAS CRACKED. I WAS ALSO NOTIFIED THAT THIS WAS UNUSUAL DUE TO THE AMOUNT OF MILES ON THE CAR, APPROXIMATELY 45,000. CAR SUBSEQUENTLY STARTED TO OVERHEAT, IMMEDIATELY RETURNED CAR TO DEALER, HERB GORDON NISSAN, FOR EXPENSIVE REPLACEMENT OF HEAD GASKET. *TR

ON MARCH 20, 20007 I WAS SITTING IN A SUBWAY DRIVE-THRU AND THE ENGINE OF MY NISSAN XTERRA SHUT OFF. I WAS UNABLE TO RESTART THE VEHICLE. MY SON HAD TO PUSH THE CAR OUT OF THE DRIVE-THRU. NOT KNOWING ABOUT THE RECALL I PAID $809.25 TO HAVE MY VEHICLE FIXED AT PRECISION IMPORT REPAIR IN ALOHA, OREGON. I CALLED 1-800-NISSAN1 AND THEY SAY THAT BEAVERTON NISSAN COMPLETED THE RECALL REPAIRS ON DECEMBER 10, 2004. I SPOKE TO BEAVERTON NISSAN AND THEY BELIEVE THOSE REPAIRS RELATED TO A DIFFERENT RECALL. THE RECALL NUMBER THEY SHOW IS R0402. I WANT TO KNOW HOW TO GET REIMBURSEMENT SINCE I PAID TO HAVE THE REPAIRS DONE MYSELF. I WOULD ALSO LIKE TO KNOW WHY I NEVER RECEIVED NOTIFICATION OF THE RECALL.