2002 NISSAN XTERRA Complaints

View complaints related to 2002 NISSAN XTERRA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 160 complaints submitted for the 2002 NISSAN XTERRA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 NISSAN XTERRA
    - ALEXANDRIA, KY

    PURCHASED IN NOVEMBER OF 2006 AND IN MAY 2008 AS I WAS ATTEMPTING TO STOP AT A TRAFFIC LIGHT IN THE CITY ONLY DOING ABOUT 10 MPH. THE WHEEL JERKED REALLY FUNNY AND THERE WAS A NOISE COMING FROM THE BRAKES. UPON ATTEMPTING TO GO MY CAR WOULDN'T PICK UP SPEED AND WAS MAKING A RUBBING NOISE. LIMPED INTO GARAGE WHERE THEY SHOWED ME MY CALIPERS WERE LOCKED UP. HAD BOTH CALIPERS, BRAKES AND ROTORS REPLACED. OCTOBER 2009, DRIVING AT 55 MPH, STARTED SMELLING BURNT RUBBER SMELL, CHECK ENGINE LIGHT CAME ON SO I PULLED OVER TO HAVE IT TOWED. THOUGHT IT WAS OVERHEATING EVEN THOUGH GAUGE DID NOT INDICATE THAT. GARAGE STATED I NEEDED A NEW BRAKE LINE SO HAD IT REPLACED AND ON THE WAY HOME I BEGAN SMELLING THAT HORRIBLE SMELL AGAIN SO I DECIDED TO TAKE TO ANOTHER GARAGE WHERE THEY SHOWED ME MY CALIPER WAS LOCKED UP JUST ENOUGH TO HEAT THE ROTOR UP. HAD CALIPER AND BRAKES REPLACED. APRIL 2010, JUST FROM PAST EXPERIENCES I KNEW WHAT THE RUBBING NOISE AND LOSS OF POWER MEANT. SURE ENOUGH DRIVER'S SIDE CALIPER WAS LOCKED UP. HAD CALIPER, BRAKES AND NEW BRAKE HOSE PUT ON. JULY 2011, YET AGAIN MY CALIPER IS LOCKED UP. SO AS I AM TYPING THIS ITS BACK IN FOR THE USUAL. IN ALMOST EVERY INSTANCE THERE WERE NO WARNING SIGNS OF FAILURE UNTIL IT BECAME EXTREME. I CONTACTED NISSAN BUT THEY STATED ITS THE USUAL WEAR AND TEAR. I HAVE NEVER HEARD OF REPLACING CALIPERS EVERY YEAR UNDER NORMAL DRIVING CONDITIONS. *TR

    Source: NHTSA WEB SITE
  • 2002 NISSAN XTERRA
    - LEXINGTON, KY

    MY 2002 XTERRA ENGINE STALLS WHEN AT IDLE SPEED, IT STARTS BACK BUT WILL STALL ALMOST EVERYTIME I STOP AT A LIGHT,STOP SIGN OR IN TRAFFIC. ENGINE LIGHT DOES NOT COME ON AND THERE IS NO CODES. I SPOKE TO A NISSAN DEALERSHIP AND WHEN I ASKED THEM ABOUT A RECALL ON THE 2004 MODEL FOR THIS PROBLEM THAT HAS TO DO WITH THE IPDM RELAY, THEY SAID THAT IS PROBABLY WHAT IS WRONG WITH MINE. THE DEALERSHIP ALSO SAID THERE IS AN ONGOING CAMPAIGN FOR THIS ISSUE WITH THE 2002 MODEL. I HAVE ALREADY HAD IT IN THE SHOP FOR THIS PROBLEM HAD SPARK PLUGS,DISTRIBUTOR,PLUG WIRES,FUEL FILTER ,MAF SENSOR AND THE THROTTLE BODY REPLACED $1300.00 LATER I STILL HAVE THE SAME PROBLEM. *KB

    Source: NHTSA WEB SITE
  • 2002 NISSAN XTERRA
    - COMFORT , TX

    TL* THE CONTACT OWNS A 2002 NISSAN XTERRA. THE CONTACT STATED THAT AFTER HAVING RECALL REPAIRS PERFORMED UNDER NHTSA CAMPAIGN ID NUMBER: 10V554000 (STEERING:COLUMN), THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE GEAR BOX WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO OFFERED TO TAKE LIABILITY FOR THE REPAIR PARTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 102,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 NISSAN XTERRA
    - MOORE, OK

    MY WIFE WAS DRIVING HER NISSAN XTERRA WHEN THE VEHICLE ENGINE SUDDENLY DIED IN TRAFFIC IN A MULTI-LANE STREET WITH HEAVY TRAFFIC. SHE HAD TO GET OUT OF THE CAR AND, WITH THE HELP OF OUR SON, PUSH IT OFF TO THE SIDE OF THE ROAD TO CLEAR THE STREET. THE FAILURE WAS FOUND LATER TO BE A BAD FUEL PUMP AND BAD FUEL SENDING UNIT. THE VEHICLE WAS TOWED TO A REPAIR SHOP THAT DID THE DIAGNOSIS AND ISOLATED THE FAULT TO THOSE TWO COMPONENTS. THEY REPLACED THE FUEL PUMP AND SENDING UNIT, AS WELL AS THE FUEL FILTER AND STRAINER. DURING THE CONVERSATION WITH THE REPAIR SHOP (NOT A NISSAN DEALERSHIP) THEY MENTIONED THAT THERE WAS A NISSAN RECALL OUT FOR THE SENDING UNIT, AND THAT I OUGHT TO BE REIMBURSED BY NISSAN. WHEN I CONTACTED NISSAN THEY TOLD ME I COULD NOT BE REIMBURSED BECAUSE THE RECALL / REPAIR HAD ALREADY BEEN DONE ON THIS SAME VEHICLE IN 2005. IF THE RECALL WAS DONE CORRECTLY BY THE DEALERSHIP, THIS ITEM SHOULD NOT HAVE FAILED WHEN MY WIFE WAS DRIVING IT. *TR

    Source: NHTSA WEB SITE
  • 2002 NISSAN XTERRA
    - JUNEAU, AK

    NISSAN IS SAYING I HAVE TO GET RECALL WORK DONE AT DEALER. JUNEAU, ALASKA DOES NOT HAVE A NISSAN DEALER AND THERE ARE NO ROADS OUT OF JUNEAU. *TR

    Source: NHTSA WEB SITE
  • 2002 NISSAN XTERRA
    - EAST ORANGE, NJ

    TL* THE CONTACT PREVIOUSLY OWNED A 2002 NISSAN XTERRA. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH WHEN THE STEERING WHEEL BECAME RESISTANT TO MOVEMENT. THE CONTACT WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE AND CRASHED INTO A RESIDENTIAL HOME. THE CONTACT SUSTAINED A DISLOCATED SHOULDER AND HER HEAD STRUCK AND PENETRATED THE FRONT WINDSHIELD. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS AVAILABLE. THE CONTACT LATER RECEIVED NOTIFICATION OF A RECALL FOR THE STEERING UNDER NHTSA CAMPAIGN ID NUMBER: 10V554000 (STEERING:COLUMN). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 NISSAN XTERRA
    - SOUTH EUCLID, OH

    2002 NISSAN XTERRA, UNIT 1 WAS TRAVELING EASTBOUND ON THE OHIO TURNPIKE WHEN THE ENGINE CAUGHT FIRE. *BF (OHIO TRAFFIC CRASH REPORT # 10-0086-91) UPDATED 03/29/11 *BF

    Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE
  • 2002 NISSAN XTERRA
    - EAST NORTHPORT, NY

    TL* THE CONTACT OWNS A 2002 NISSAN XTERRA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT STATED THAT THE HOOD OF THE VEHICLE BEGAN TO SHAKE ABNORMALLY. THE CONTACT STOPPED THE VEHICLE AND DISCOVERED THAT THE METAL SUPPORT MECHANISM UNDER THE HOOD WAS SUFFERING FROM METAL FATIGUE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE METAL FATIGUE WAS NORMAL AND THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE METAL FATIGUE PROGRESSIVELY BECAME WORSE. THE FAILURE MILEAGE WAS 157,000 AND THE CURRENT MILEAGE WAS 167,400. UPDATED 1/13/2012 *LN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 NISSAN XTERRA
    - CLIFFSIDE PARK, NJ

    DEAR SIR/MADAM: MY VEHICLE HAS HAD THE FOLLOWING PROBLEM/FAILURE OF THE REARVIEW MIRROR SYSTEM, YET THE DEALER STATES IT MY RESPONSIBLE TO PAY TO FIX THE ITEM REGARDLESS OF A FORMALLY ISSUED SERVICE BULLETIN. IS THAT TRUE?? COPY OF SERVICE BULLETIN: MAKE : NISSANMODEL : XTERRAYEAR : 2001 MANUFACTURER : NISSAN NORTH AMERICA, INC. SERVICE BULLETIN NUMBER : 04133DATE OF BULLETIN : FEB 25, 2005 NHTSA ITEM NUMBER : 10012843 COMPONENT : VISIBILITY:REARVIEW MIRRORS/DEVICES [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2002 NISSAN XTERRA
    - BALTIMORE, MD

    ALL OF THE WINDOW REGULATORS ON MY 2002 NISSAN XTERRA DO NOT WORK,CAUSING THE WINDOWS TO NEVER BE USED FOR FEAR OF THEM BEING STUCK IN THE DOWN POSITION. I HAVE HAD TO REPAIR THE DRIVERS SIDE ONCE ALREADY TO THE TUNE OF $200. THIS APPARENTLY A KNOWN PROBLEM BY NISSAN,AND THE BEST THEY WOULD DO IS TO EXTEND THE WARRANTY TO 60K MILES OR 5 YEARS FROM PURCHASE. MOST PEOPLE I'VE TALKED TO WERE ALREADY PAST THIS POINT,SO THERE IS NOTHING THAT NISSAN WILL DO FOR THEM...ME INCLUDED. I COULD REPLACE THE OTHER 3 WINDOWS BUT AT $200 EA AND WITH IT BEING A KNOWN ISSUE WHY SHOULD I BE STUCK WITH THIS. *TR

    Source: NHTSA WEB SITE