2004 NISSAN XTERRA Complaints
View complaints related to 2004 NISSAN XTERRA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 80 complaints submitted for the 2004 NISSAN XTERRA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 NISSAN XTERRA- SPRING TOWN, TX
TL* THE CONTACT OWNS A 2004 NISSAN XTERRA. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH AROUND A BEND WHEN HE LOST CONTROL OF THE STEERING. THE VEHICLE WAS THEN SUDDENLY FLIPPED DRIVER SIDE UP. THE CONTACT AND ALL THE PASSENGERS IN THE VEHICLE WERE TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE CONTACT SUSTAINED A CONTUSION TO THE BRAIN AND THE REAR SEAT PASSENGER SUSTAINED INJURIES TO THE LEG. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT CONTACTED IN REGARDS TO THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 NISSAN XTERRA- HOWELL, NJ
FIRST -MY STEERING WAS GETTING HARD - I ASKED A TECH AT NISSAN WHAT POSSIBLY COULD BE THE PROBLEM. THEY SUGGESTED CHANGE THE STEERING FLUID FIRST. I DID AND THEN I LEARNED THERE WAS A RECALL - I WOULD LIKE A REIMBURSEMENT OF $96.25 FOR THE STEERING POWER FLUID FLUSH THAT I DID NOT NEED. I WAS NEVER NOTIFIED AND FOUND OUT BY CALLING NISSAN BECAUSE THE PROBLEM WAS STILL HAPPENING. I TOOK THE SUV INTO NISSAN SERVICE TO DO THE RECALL REPAIR - IT WAS DONE HOWEVER, I STILL HAD A HARD STEERING PROBLEM. THEY LOOKED AT IT AGAIN AND THEY NOW SAID I NEEDED A GEAR BOX WHICH I RECORDED EARILIER WITH YOU IN A PREVIOUS COMPLAINT . IF I DO IN FACT NEED A GEAR BOX I FEEL THAT IT GOT DEFECTIVE DUE TO THE RECALL - THIS IS OVER A $2,000 REPAIR. A VERY SHORT TIME AFTER MY CAR LEFT THE SERVICE DEPARTMENT (AFTER THEY SAID I MAY NEED A GEAR BOX) I ALMOST HAD A VERY BAD CAR ACCIDENT - MY FRONT TIRES AND STEERING WHEEL BEGAN TO SHAKE AND THE WHEEL FELT LIKE IT WAS COMING OFF - I TOWED THE SUV TO NISSAN SERVICE AND I AM NOW TOLD THAT THE TIE ROD ASSEMBLY NEEDS TO BE REPLACED AT A COST OF OVER $700.00. WHY DID THEY NOT SEE THE PROBLEM THE WEEK BEFORE? I WANT TO BE REIMBURSED FOR $96.25 STEERING POWER FLUSH, TOWING CHARGE OF $120.00 AND THE TIE ROD ASSEMBLY REPLACEMENT APPROX. $800.00 AND I WANT THIS INVESTIGATED. DO I REALLY NEED A GEAR BOX? I COULD HAVE GOTTEN INTO A VERY BAD ACCIDENT IF THAT WHEEL TO FLY OFF. PLEASE LOOK INTO THIS PROBLEM. THANK YOU - NISSAN XTERRA 2004 YOUR DEPARTMENT AND NISSAN NEEDS TO LOOK INTO THIS PROBLEM - I COULD HAVE DIED. DOES IT HAVE ANYTHING TO DO WITH THE 4 WHEEL DRIVE? *TR
Source: NHTSA WEB SITE -
2004 NISSAN XTERRA- HOWELL, NJ
TL*THE CONTACT OWNS A 2004 NISSAN XTERRA. THE CONTACT RECEIVED RECALL CAMPAIGN 10V554000, STEERING COLUMN. ACCORDING TO THE RECALL THE STEERING COLUMN SHAFT AND JOINT WERE TO BE REPLACED WITH A SHAFT OF A DIFFERENT DESIGN. THE DEALER REPLACED THE LOWER SHAFT AND JOINT, BUT THE VEHICLE IS STILL NOT STEERING PROPERLY. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND WAS TOLD THAT THE GEAR BOX NEEDED TO BE REPLACED. THE CONTACT STATED THAT THIS SHOULD HAVE BEEN REPLACED WITH THE RECALL OR THE FAILURE WAS A RESULT OF THE RECALL. THE FAILURE AND CURRENT MILEAGES ON THE VEHICLE WERE 78,000. UPDATED 03/08/11*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 NISSAN XTERRA- WAPPINGERS FALLS, NY
MY 2004 NISSAN XTERRA HAS A RUSTED FUEL TANK. I ALWAYS SMELL GAS. NISSAN CORPORATE TOLD ME TO BRING IT TO A DEALER.I BROUGHT IT IN TO NISSAN TO CONFIRM THIS AND THEY SAID" ITS RUSTED AND DANGEROUS TO DRIVE" I CALLED CORPORATE AND THEY SAID THE WILL GET IN TOUCH WITH ME IN 3 DAYS, ITS BEEN 2 WEEKS. A GAS TANK SHOULD NOT ROT IN 5 YEARS(BOUGHT IN 05) WITH 58,000. IF THE TECH SAID I SHOULD NOT DRIVE THIS TRUCK THEN WHY IS NISSAN CORP. NOT GETTING BACK TO ME IN A TIMELY MANNER? *TR
Source: NHTSA WEB SITE -
2004 NISSAN XTERRA- NAPA, CA
AT 39,000 MILES, RIGHT REAR LEAF SPRING SNAPPED DURING NORMAL DRIVING CONDITIONS. *TR
Source: NHTSA WEB SITE -
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2004 NISSAN XTERRA- STATEN ISLAND, NY
TL*THE CONTACT OWNS A 2004 NISSAN XTERRA WHICH WAS PURCHASED BRAND NEW IN 2004. HE NOTICED A LEAK SIMILAR TO OIL IN THE FRONT END OF THE VEHICLE. THE DEALER STATED THAT THE STEERING SYSTEM NEEDED TO BE REPLACED. THEY ALSO ADVISED THE CONTACT THAT THE LEAK WAS IN THE STEERING SYSTEM AND WOULD BECOME PROGRESSIVELY WORSE. THERE WERE NO RECALLS ON HIS VEHICLE AND THE REPAIRS WOULD BE AT THE OWNER'S EXPENSE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 49,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 NISSAN XTERRA- GARDEN CITY, NY
FOLLOW UP TO ODI COMPLAINT NUMBER 10289404. NISSAN COMPLETED REPLACING BREAK LINE ON 10/25/09. THERE WERE NO EVENTS LEADING TO FIRST FAILURE, NOR EVENTS LEADING TO 2ND FAILURE. VEHICLE PICKED UP DRIVEN SHORT DISTANCE HOME FROM DEALER; PARKED, NOT USED. ON 10/26, STARTED VEHICLE FOR TRIP TO WORK, BRAKE PEDAL SUNK AGAIN, BRAKE LIGHT ON STEADY RED. BRAKES FAILED AGAIN. BRAKE FLUID AGAIN LEAKING, TOOK PICTURES. CALLED NISSAN-1-800 # AGAIN. CALLED CORPORATE OFFICE AT AREA CODE 615 NUMBER. CALLED DEALER, LEFT MESSAGES WITH MANAGER, MIKE KEENAN. NO ANSWER BACK. RECEPTIONIST SAID MANAGER "TOO BUSY". VEHICLE NOT SAFE TO DRIVE, PARKED IN DRIVEWAY. AS OF THIS WRITING NEITHER NISSAN NOR NISSAN GARAGE HAVE CALLED. *TR
Source: NHTSA WEB SITE -
2004 NISSAN XTERRA- GARDEN CITY, NY
THERE WERE NO INDICATORS OR EVENTS TO LEAD UP TO A CATASTROPHIC BRAKE FAILURE IN MY 2004 NISSAN XTERRA. VEHICLE WAS PURCHASED NEW FROM DEALER, HAS ONLY 55,000 MI OF USAGE, FOR LOCAL DRIVING/ROUND TRIP TO WORK. BRAKE LINE CRACKED, FLUID LEAKED WHICH WAS AN EXTREMELY UNUSUAL OCCURRENCE. I DO NOT DRIVE ON LUNAR LANDSCAPE, I.E. POT HOLES, CAMPING, OR RECKLESSLY. THIS WAS SUDDEN. DEALER ORDERED PART, MECHANIC REPLACED PART, ENTIRE BRAKE LINE COULD NOT WITHSTAND PRESSURE AND MORE LEAKAGE ENSUED. DEALER WANTED TO 'SEAL" THE LEAK, NOT REPLACE PART, WHICH OF COURSE I FEEL IS AN INADEQUATE REPAIR. 2004 REPLACEMENT PART WERE NOT AVAILABLE AT TIME OF THIS WRITING. CAR WAS INSPECTED APPROXIMATELY 2 WEEKS AGO AND PASSED INSPECTION. AS OF THIS WRITING VEHICLE HAS NOT BEEN REPAIRED. I BELIEVE THIS IS A DEFECTIVE PART AND DEALER IS NOT FORTHCOMING CONCERNING BREAKAGE OF BRAKELINE. *TR
Source: NHTSA WEB SITE -
2004 NISSAN XTERRA- LEHIGH ACRES, FL
TL* THE CONTACT OWNS A 2004 NISSAN XTERRA. WHILE DRIVING 45 MPH THE FRONT WINDSHIELD HEADER SEPARATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 62,000. THE CURRENT MILEAGE WAS 80,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 NISSAN XTERRA- CHICAGO, IL
EVER SINCE I HAD MY 2004 X-TERRA I HAVE TOLD THE SERVICE DEPARTMENT ABOUT LOUD ENGINE NOISE. SOUNDS LIKE A LIFTER OR VALVE ON THE RIGHT SIDE OF THE ENGINE. EACH TIME THEY TELL ME ITS NORMAL. I T HAS GOTTEN LOUDER AND YET THEY SAY THEY ALL MAKE THE SOUND....THE ENGINE IS LAKE A WASHING MACHINE ITS SO BAD AND LOUD.... *TR
Source: NHTSA WEB SITE