2002 NISSAN XTERRA Complaints
View complaints related to 2002 NISSAN XTERRA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 160 complaints submitted for the 2002 NISSAN XTERRA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2002 NISSAN XTERRA- TRENTON, NJ
ENGINE WOULD STALL WHILE AT LOW SPEED. ALSO AUTO WOULD NOT START AND THER WAS A SEMLL OF PLASTIC BURNING
Source: NHTSA WEB SITE -
2002 NISSAN XTERRA- SANTA FE, NM
THE ABS BRAKES DO NOT WORK DUE TO THE BRACKETS MISSING. ALSO, SENSOR DOES NOT WORK. HOWEVER, WITHOUT THE BRACKET VEHICLE CAN NOT BE FIXED.*AK THE CONSUMER STATED THAT THE PART WAS RECALL AND IT TOOK THE DELEARSHIP TWO TO THREE MONTHS TO GET THE PART. *SB *NM
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 NISSAN XTERRA- SANFORD, FL
DT: THE CONTACT IS HAVING PROBLEMS WITH HER AIR CONDITION. HER BROTHER HAS A 2001 NISSAN XTERRA AND THEY DONE A RECALL ON HIS AIR CONDITION AND SHE IS HAVING THE SAME PROBLEM WITH HER AIR CONDITION IT WILL NOT WORK THE DEALER TOLD HER SOMETHING ABOUT A FUSE HOLE. *NM
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 NISSAN XTERRA- ALEXANDRIA, VA
POWER WINDOW REGULATOR AND MOTOR FAILURE. TOOK MY 2002 NISSAN XTERRA IN FOR ITS 45,000 MILE STANDARD SERVICE. 2 WEEKS EARLIER I NOTICED THAT THE PASSENGER SIDE REAR POWER WINDOW MOTOR STOPPED WORKING. SO I ASKED THE TECHNICIAN TO LOOK AT THE ISSUE. TECHNICIAN CALLED ME LATER IN DAY TO SAY THAT THE MOTOR DIED, AND NEEDED TO BE REPLACED. ALSO, WARRANTY EXPIRED. THIS SURPRISED ME BECAUSE BEING THE ONLY DRIVER OF THE CAR, WITHOUT KIDS, I ONLY PUT THE REAR WINDOWS DOWN A HANDFUL OF TIMES SINCE OWNING THE VEHICLE. IT SEEMED VERY PREMATURE FOR THIS PART TO FAIL. I TOLD THE TECHNICIAN THIS, AND HE SAID THAT THERE WAS A SERVICE BULLETIN ON THE CAR'S WINDOW REGULATOR, BUT NOT THE MOTOR...SO HE WOULD BE WILLING TO COVER LABOR IF I PURCHASED THE PART FOR $260.00. I AGREED THAT HE SHOULD ORDER THE PART. LATER THAT NIGHT, I WENT ON THE INTERNET TO RESEARCH THE ISSUE, AND FOUND THAT THOUSANDS OF CONSUMERS WITH 2001 AND 2002 XTERRAS HAD SIMILAR ISSUES WITH THEIR POWER WINDOW MOTORS FAILING AT 12-45,000 MILES. I SUSPECTED THAT THE REGULATOR DEFECT WAS CAUSING THE MOTORS TO WORK HARDER THAN THEY SHOULD AND BURN OUT PREMATURELY. I ASKED THE NISSAN DEALERSHIP TO REPLACE FREE OF CHARGE THE REGULATOR/MOTOR UNIT SINCE THE KNOWN REGULATOR DEFECT CAUSED THE MOTOR FAILURE. THEY TOLD ME THAT THE MOTOR HAD NOTHING TO DO WITH THE REGULATOR, AND REFUSED TO HONOR THIS REQUEST. I AND THOUSANDS OF OTHER PEOPLE WERE BEING UNFAIRLY TREATED. WHAT WAS WORSE WAS THAT I FOUND ON LINE THAT THE REGULATOR/MOTOR PART WAS SOLD AS 1 UNIT AND FOR $66.00 WITH A LIFETIME WARRANTY WHEREAS THE REPLACEMENT UNTIL NISSAN WAS SELLING ME COST $260.00 WITH ONLY A 12 MONTH LIMITED WARRANTY. *AK
Source: NHTSA WEB SITE -
2002 NISSAN XTERRA- MOREHEAD CITY, NC
DRIVING DOWN THE HIGHWAY 65 MPH, ENGINE BEGAN KNOCKING SUDDENLY, OIL LIGHT CAME ON, ENGINE STOPPED. HAD VEHICLE TOWED TO DEALER, THEY TOLD ME I NEEDED AN ENGINE I ASKED WHAT CAUSED THE PROBLEM, THEY SAID SLUDGE GOT IN THE ENGINE CAUSED IT TO SEIZE UP, THEY DID NOT DETERMINE HOW THE SLUDGE GOT IN THE ENGINE. *AK
Source: NHTSA WEB SITE -
-
2002 NISSAN XTERRA- DALLAS, PA
THE DASHBOARD LIGHTS, HEADLIGHTS ALL WENT OFF AT NIGHT WHILE THE VEHICLE WAS BEING DRIVEN. THE CONSUMER PULLED OFF THE ROAD, REPLACED A FUSE AND CONTINUED ON. ONE WEEKS LATER, THE FUSE BLEW AGAIN. THE DEALER FOUND THE RIGHT FRONT WIRING HARNESS MARKER WAS RUBBING AGAINST THE FRAME AND IT HAD SHORTED OUT. *NM *BF *NM
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 NISSAN XTERRA- ALHAMBRA, CA
WATER COMES IN THROUGH THE DASHBOARD. WHEN THE CONSUMER TOOK THE VEHICLE TO INSPECTED, IT WAS DETERMINED THAT THE COWL WAS NOT PROPERLY WELDED. *TT
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 NISSAN XTERRA- ALHAMBRA, CA
WHILE DRIVING,THE VEHICLE STALLED THE DRIVER TRIED TO RESTART THE VEHICLE BUT WAS UNABLE TO RESTART IT. THE CONSUMER WAS ABLE RESTART FIFTEEN MINUTES LATER AND DROVE TO THE DEALER. THE MECHANIC WAS NOT ABLE TO DUPLICATE THE PROBLEM. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 NISSAN XTERRA- SACRAMENTO, CA
I OWNED A NISSAN XTERRA(02)4WD-I DROVE IT TO THE LASSEN NAT'L VOLCANIC PARK IN RED BLUFF,CA,I WAS ABOUT 300 FT FROM HIGHWAY 36 GOING TO THE PARK. IT WAS KIND OF CHILLY AND THE ROAD HAVE SOME SNOW ON IT. I WAS GOING SLOW ABOUT 13 TO 15 MILES, BECAUSE I'M NOT FAMILIAR WITH THE ROAD, I WAS THINKING I'LL PUT ON FOUR WHEEL DRIVE,BUT I HAVE TO STOP THE CAR AND TRANSFER IT TO 4WD-WHEN I STARTED SLIDING TOWARDS THE MOUNTAINSIDE,SO STEPPED ON THE BRAKES(ABS) BUT I KEPT ON SLIDING, I DID NOT STEER IT TO THE OPPOSITE DIRECTION,I JUST WENT WHERE THE WAS GOING WHICH IS TO THE RIGHT,THE VEHICLE DID NOT STOP. IT HIT THE THE MOUNTAIN SIDE TREES AND SNOW THEN IT ROLLED OVER. MY SON AND ME WERE SHAKEN AND I SMELLED THE GAS SO I TURN THE ENGINE, IT STILL RUNNING. WE GOT OUT OF THE CAR AND I CAN'T BELIEVE THAT WE SURVIVED THE CRASH- WE WERE WEARING OUR SEAT BELTS, WE GOT SOME BRUISE AN D BUMPS IN OUR HEAD,BUT A WEEK LATER I STILL FEEL ACHES AND PAINS-MY COMPLAINTS ARE THAT WHY DID OUR ABS DID NOT WORK AND THE AIRBAS DID NOT DEPLOY? LUCKY ENOUGH THAT WE WERE NOT ON THE SIDE OF THE OF THE DEEP CANYON WHEN IT HAPPENED. I ALWAYS MAINTAINED THAT CAR. *JB
Source: NHTSA WEB SITE -
2002 NISSAN XTERRA- TORRANCE, CA
FRONT PASSENGER WINDOW BEGAN TO SLOW DURING RAISING, THEN IT STALLED DOWN AND THE TWO REAR WINDOWS FROZE DOWN ALSO, NO ACTION TAKEN AT THIS TIME. *AK
Source: NHTSA WEB SITE