OLDSMOBILE Complaints

CAR WENT TO A MEINEKE SHOP NOV2015. IN BOLINGBROOK, IL AT 1330 W BOUGHTON RD. NOT TOLD THE CAR WAS UNDER RECALL AT TIME OF REPAIR WORK-SHOULD I BE COMPENSATED?!? OR AT LEAST THE $$ RETURNED FOR THE ORIGINAL WORK DONE AT THE MEINEKE SHOP NOV2015? I HAVE RECEIPT. SEE BELOW FOR DETAILS. BACKGROUND: THE 1998 OLDSMOBILE INTRIGUE THE WHEEL DID NOT TURN, CAR SEEMED TO BE READY TO DIE OUT-DROVE IT TO A PARKING LOT AT LOCAL PARK A FEW BLOCKS AWAY; CALLED PERSONS WHO KNEW SOMETHING ABOUT CARS; DECIDED TO DRIVE IT DRIVE SLOWLY-WITH FLASHERS ON TO A LOCAL REPAIR SHOP (MEINEKE) IN BOLINGBROOK, IL; THEY TOOK A LOOK; SAID A PULLEY BROKE/A NEW SERPENTINE BELT WAS NEEDED. NEVER WAS THERE A MENTION UP THAT THIS CAR WAS UNDER RECALL! ALL THEY SAID WAS-"IT IS AN OLDER CAR. " I PAID $350-$400 IN REPAIR WORK; DROVE THE CAR 1-2 DAYS. IT KEPT DYING OUT WHILE DRIVING. I WENT BACK TO THE SAME MEINEKE SHOP; AGAIN NO MENTION CAME UP THAT THE CAR WAS UNDER RECALL! THEY JUST SAID"WHAT CAN WE SAY, IIT IS AN OLDER CAR. UNLESS YOU WANT TO PAY MORE $$$, WE CAN'T (OR WON'T) DO ANYTHING MORE FOR YOU" NO MORE WORK WAS DONE BY THEM; I DECIDED TO SLOWLY DRIVE THE CAR BACK TO THE HOUSE, AND LEAVE IT ON THE DRIVE WAY, WHERE IT HAS BEEN PARKED SINCE THAT TIME. IN LATE DECEMBER/2015 I FOUND OUT THE CAR WAS IN RECALL VIA A LETTER FROM GM; IT IS UNSAFE; DO NOT DRIVE IT & PARTS WOULD NOT BE IN UNTIL FEB2016 -LAST WEEK IT WAS SOLD FOR PARTS & TOWED AWAY SHOULD SOMETHING MORE BE DONE? SOME SORT OF RESPONSIBLY TAKEN BY THE REPAIR SHOP SINCE IT WAS UNDER RECALL? ALSO, SHOULD GM HAVE PAID FOR ANY DAMAGE DONE BY DRIVING THE CAR NOT KNOWING IT WAS IN RECALL? THE CAR DID START ON FIRE A FEW MONTHS LATER-ONE LAST TRY AT DECIDING WHAT TO DO TO HAVE IT BEFORE IT WAS "JUNKED" ; NOTE: VIN # GIVEN HERE IS ACTUALLY THE RECALL # ON VEHICLE FROM GM

THE TURN SIGNALS WORK PART TIME, SOME TIMES THEY DO, AND OTHER TIMES THEY WON'T WORK AT ALL, I'VE CHECK FOR RECALLS ON THIS PROBLEM WITH THE BLINKERS BUT MY VIN NUMBER IS NOT LISTED ON THE RECALL LIST FOR 2000 OLD'S ALERO BUT OTHER ARE. ON THE STREET.

TL* THE CONTACT OWNS A 2004 OLDSMOBILE ALERO. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING WHILE DRIVING 35 MPH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO PERFORMED DIAGNOSTIC TESTING, WHICH LOCATED A FAILURE CODE AT THE IGNITION SWITCH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) WOULD ONLY UPDATE THE KEYS; IT WOULD NOT REPLACE THE IGNITION SWITCH. THE FAILURE MILEAGE WAS 200,000.

TL* THE CONTACT OWNS A 2002 OLDSMOBILE ALERO. WHEN THE VEHICLE WAS TURNED OFF, IT TOOK REPEATED ATTEMPTS TO RESTART. THE CONTACT STATED THAT THE SECURITY LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO ALSO DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE FAILURE MILEAGE WAS 168,680.

TL* THE CONTACT OWNS A 2003 OLDSMOBILE ALERO. WHILE DRIVING 30 MPH, THE TURN SIGNALS FAILED TO FUNCTION AND SMOKE EMITTED FROM THE TOP PART OF THE STEERING COLUMN. IN ADDITION, WHILE DRIVING 55 MPH, THE HEADLIGHTS AND HORN FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 174,000.

REAR WINDOW DEFROSTER WAS IN USE DURING CITY DRIVING, WHEN AN ODOR SIMILAR TO EXHAUST WAS NOTICED. DRIVER CONTINUED FOR 3 MORE BLOCKS, WINDOWS DOWN, THEN STOPPED. SIGNIFICANT AMOUNT OF PINK SMOKE WAS COMING FROM BEHIND A PANEL ON THE PASSENGER SIDE REAR PILLAR. SMOKE ENDED WITHIN A FEW MINUTES OF THE CAR BEING STOPPED WITH ENGINE OFF. INSPECTION SHOWED BURNT AND MELTED DEFOGGER UNIT, DAMAGED INSULATION, AND PARTLY MELTED PLASTIC PANEL. FUSE FOR THE UNIT WAS REMOVED AND CAR INTERIOR CLEANED. NO OTHER REPAIRS. EVENT DATE IS APPROXIMATE.

CALLED TO SET APPOINTMENT FOR RECALL 15757 AND DEALER CALLED BACK AND LEFT MESSAGE THEY WERE ORDERING THE PART. OVER A MONTH THEY WERE CALLED BACK THREE TIMES-LEFT MESSAGE. FINALLY GOT A CALL BACK THIS MORNING AND THEY SAID IT WAS NOT IN THEIR SYSTEM AND THEY WOULD CALL BACK. JUST TRYING TO GET A FIRE HAZARD FIXED BEFORE IT HAPPENS!

TL* THE CONTACT OWNS A 1998 OLDSMOBILE INTRIGUE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

AUTOMATIC TRANSMISSION 4T65-E HAD TO BE REBUILT WITH ONLY 70K MILES IN 14 YEARS OF VERY MODERATE DRIVING, WHICH AVERAGES OUT 5000 MILES PER YEAR. COST OF REBUILD WAS $1500.00.

TL* THE CONTACT OWNS A 2003 OLDSMOBILE ALERA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE TEMPERATURE GAUGE INCREASED AND WHITE SMOKE OR MIST EMITTED FROM THE EXHAUST PIPE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE BLOCK WAS CRACKED AND RECOMMENDED THAT THE VEHICLE BE TAKEN TO A RADIATOR SPECIALIST, WHO DIAGNOSED THAT THERE WAS A CRACK IN THE BLOCK AND THE ENGINE MANIFOLD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 215,015. THE VIN WAS NOT AVAILABLE. ....UPDATED 07/05/16 *BF