PETERBILT Complaints

TL* THE CONTACT OWNS A 2008 PETERBILT 387. WHILE DRIVING VARIOUS SPEEDS, THE DPF MALFUNCTIONED AND CAUSED THE ENGINE TO OVERHEAT AND THE VEHICLE TO STALL. NO FURTHER INFORMATION WAS AVAILABLE. THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE FAILURE ON MULTIPLE OCCASIONS AND HAD BEEN SERVICED MULTIPLE TIMES. THE ENTIRE DPF SYSTEM WAS REPLACED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 300,000.

TL* THE CONTACT OWNS A 2009 PETERBILT CONVENTIONAL 387. THE CONTACT STATED THAT THE DPS FILTER FAILED TO WORK AND THAT THE SYSTEM WAS RUNNING HOT. THE VEHICLE WAS TAKEN TO A MECHANIC WHO CLEANED THE FILTER, UPDATED THE SOFTWARE TO THE DPF, AND REPROGRAMMED THE DPS SOFTWARE BUT THE FAILURE RECURRED WITH THE SYSTEM INDICATING THAT IT WAS RUNNING HOT. THE VEHICLE WAS TO BE TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V203000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 400,000.

AT NIGHT WHEN THE PAVEMENT IS WET FROM RAIN, SNOW OR MIST, YOU LOSE SIGHT OF THE ROAD. THE LIGHT COMING FROM THE HEADLIGHTS FAIL TO SHINE UP THE ROAD. IT IS VERY EASY TO DRIVE BEYOND THE CAPABILITIES OF THE LIGHTS AS IT ABSORBED BY THE MOISTURE. YOU CANT SEE ANYTHING, POT HOLES, THE LINES, DEBRIS , NOTHING. I HAVE TRIED USING THE HIGH BEAMS AND THE IS NOT ANY IMPROVEMENT. I HAVE FOUND THAT THE ONLY WAY A DRIVER IS ABLE TO SEE THE ROAD IS TO KEEP THE HEAD LIGHTS ON DIM AND TO TURN ON THE SPOT BEAMS WITH THEM AIMED DIRECTLY IN FRONT ON THE TRUCK. I HAVE PICTURES TO SHOW WHAT I AM TALKING ABOUT. *TR

TL* THE CONTACT OWNS A 2015 PETERBILT 579. WHILE DRIVING 55 MPH, THE DRIVER NOTICED SMOKE COMING FROM THE PASSENGER SIDE OF THE VEHICLE. UPON FURTHER INSPECTION, THE DRIVER NOTICED THAT THE FRONT PASSENGER SIDE AXLE WAS ON FIRE. THE DRIVER WAS ABLE TO EXTINGUISH THE FIRE. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE FAILURE RECURRED AND BOTH FRONT AXLES CAUGHT FIRE. THE FIRE WAS EXTINGUISHED. THE VEHICLE WAS TOWED AGAIN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 43,000.

TL* THE CONTACT OWNS A 2014 PETERBILT CONVENTIONAL 579 TRACTOR. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT FAILURE WITH THE ELECTRICAL SYSTEM PERTAINING TO THE GAUGES, SENSORS, AND THE NAVIGATION SYSTEM. THE MIRROR WAS ALSO VIBRATING AND THE TRANSMISSION FAILED AND MADE A LOUD NOISE. THE CONTACT ALSO STATED THAT THE FRONT AND REAR BRAKES FAILED TO STOP THE VEHICLE SEVERAL TIMES. THE CONTACT HAD TO APPLY FORCE TO THE BRAKES WHILE THE VEHICLE SHOOK VIOLENTLY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN THREE TIMES FOR SEVERAL REPAIRS, BUT THE FAILURES RECURRED. THE DEALER REPLACED THE FRONT AND REAR BRAKES, THE PASSENGER SIDE MIRROR, THE CHASSIS NODE, AND ADDITIONAL REPAIRS THAT THE CONTACT DOCUMENTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TRUCK WAS TRAVELING NORTHBOUND ON INTERSTATE 81 IN VA, 208MM. AS TRUCK WAS CHANGING LANES THE LEFT STEER TIRE BLEW OUT, CAUSING OVER $10,000 WORTH OF DAMAGE TO TRUCK AND LEAVING DRIVER STRANDED ON LEFT SHOULDER OF INTERSTATE. LUCKILY NO ONE WAS INJURED OR KILLED BUT TRUCK WAS IN DANGEROUS LOCATION. VA STATE POLICE WERE VERY HELPFUL AND THE CREW FROM PETRO TRUCK STOP CAME OUT QUICKLY AND R&R TIRE AND WHEEL TO GET TRUCK BACK TO TRUCK STOP. TRUCK WAS TRAVELING APPROX. 60 MPH AT TIME OF FAILURE, AVERAGE WEIGHT ON FRONT AXLE IS 12,000, TIRE PRESSURE IS CHECKED EVERY MORNING AND WAS 130PSI BEFORE STARTING THAT DAY, THE WHEEL IS AN ALCOA 8.25 X 22.5 RATED FOR 130PSI. TIRE IS A MICHELIN ENERGY XZA2+ 295/60R 22.5 *JS

6 PETERBILT MY COMPANY OPERATES ARE 2014 AND 2015 CAR HAULERS. ALL ARE CONSISTENTLY DESTROYING REAR AXEL TIRES BOTH SIDES DRIVER AND PASSENGER (THREAD IS COMING OUT). DAMAGED SEEMS TO HAPPEN DUE TO OVERHEAT OF TIRES. WE TRIED USING DIFFERENT BRAND OF TIRES, BUT BLOW OUT DID NOT STOP. WE TOOK TRUCKS TO [XXX] AND THEY ARE UNABLE TO FIND ANY ISSUES. WITH EACH OCCURRENCE THREAD FROM DRIVE TIRE IS COMING OFF AND TIRE STILL HOLDS AIR. IT DAMAGES ALL LIGHTS ON TRUCK THEN IT DAMAGES MUD GUARDS AND BREAKS SAFETY WINGS ON THE TRAILER. EACH TIME COSTS ABOUT 2000$ PLUS ROAD SERVICE. ONLY SOLUTION WE FOUND AT THIS TIME TO RUN ALL POSITION TIRES ON DRIVE TIRES. SO FAR WE DID NOT HAVE ANY ISSUES FOR PAST 30 DAYS. LAST TRUCK WE PURCHASED FROM [XXX] , THEY AGREED TO SWAP TIRES AT THEIR OWN EXPENSE TO ALL POSITION... NO SOLUTION IS OFFERED TO US. WE HAVE LOST OVER $40,000 SO FAR ON BRAND NEW TRUCKS... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

6 PETERBILT MY COMPANY OPERATES ARE 2014 AND 2015 CAR HAULERS. ALL ARE CONSISTENTLY DESTROYING REAR AXEL TIRES BOTH SIDES DRIVER AND PASSENGER (THREAD IS COMING OUT). DAMAGED SEEMS TO HAPPEN DUE TO OVERHEAT OF TIRES. WE TRIED USING DIFFERENT BRAND OF TIRES, BUT BLOW OUT DID NOT STOP. WE TOOK TRUCKS TO [XXX] AND THEY ARE UNABLE TO FIND ANY ISSUES. WITH EACH OCCURRENCE THREAD FROM DRIVE TIRE IS COMING OFF AND TIRE STILL HOLDS AIR. IT DAMAGES ALL LIGHTS ON TRUCK THEN IT DAMAGES MUD GUARDS AND BREAKS SAFETY WINGS ON THE TRAILER. EACH TIME COSTS ABOUT 2000$ PLUS ROAD SERVICE. ONLY SOLUTION WE FOUND AT THIS TIME TO RUN ALL POSITION TIRES ON DRIVE TIRES. SO FAR WE DID NOT HAVE ANY ISSUES FOR PAST 30 DAYS. LAST TRUCK WE PURCHASED FROM [XXX] , THEY AGREED TO SWAP TIRES AT THEIR OWN EXPENSE TO ALL POSITION... NO SOLUTION IS OFFERED TO US. WE HAVE LOST OVER $40,000 SO FAR ON BRAND NEW TRUCKS... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

6 PETERBILT MY COMPANY OPERATES ARE 2014 AND 2015 CAR HAULERS. ALL ARE CONSISTENTLY DESTROYING REAR AXEL TIRES BOTH SIDES DRIVER AND PASSENGER (THREAD IS COMING OUT). DAMAGED SEEMS TO HAPPEN DUE TO OVERHEAT OF TIRES. WE TRIED USING DIFFERENT BRAND OF TIRES, BUT BLOW OUT DID NOT STOP. WE TOOK TRUCKS TO [XXX] AND THEY ARE UNABLE TO FIND ANY ISSUES. WITH EACH OCCURRENCE THREAD FROM DRIVE TIRE IS COMING OFF AND TIRE STILL HOLDS AIR. IT DAMAGES ALL LIGHTS ON TRUCK THEN IT DAMAGES MUD GUARDS AND BREAKS SAFETY WINGS ON THE TRAILER. EACH TIME COSTS ABOUT 2000$ PLUS ROAD SERVICE. ONLY SOLUTION WE FOUND AT THIS TIME TO RUN ALL POSITION TIRES ON DRIVE TIRES. SO FAR WE DID NOT HAVE ANY ISSUES FOR PAST 30 DAYS. LAST TRUCK WE PURCHASED FROM [XXX], THEY AGREED TO SWAP TIRES AT THEIR OWN EXPENSE TO ALL POSITION... NO SOLUTION IS OFFERED TO US. WE HAVE LOST OVER $40,000 SO FAR ON BRAND NEW TRUCKS... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

6 PETERBILT MY COMPANY OPERATES ARE 2014 AND 2015 CAR HAULERS. ALL ARE CONSISTENTLY DESTROYING REAR AXEL TIRES BOTH SIDES DRIVER AND PASSENGER (THREAD IS COMING OUT). DAMAGED SEEMS TO HAPPEN DUE TO OVERHEAT OF TIRES. WE TRIED USING DIFFERENT BRAND OF TIRES, BUT BLOW OUT DID NOT STOP. WE TOOK TRUCKS TO [XXX] AND THEY ARE UNABLE TO FIND ANY ISSUES. WITH EACH OCCURRENCE THREAD FROM DRIVE TIRE IS COMING OFF AND TIRE STILL HOLDS AIR. IT DAMAGES ALL LIGHTS ON TRUCK THEN IT DAMAGES MUD GUARDS AND BREAKS SAFETY WINGS ON THE TRAILER. EACH TIME COSTS ABOUT 2000$ PLUS ROAD SERVICE. ONLY SOLUTION WE FOUND AT THIS TIME TO RUN ALL POSITION TIRES ON DRIVE TIRES. SO FAR WE DID NOT HAVE ANY ISSUES FOR PAST 30 DAYS. LAST TRUCK WE PURCHASED FROM [XXX], THEY AGREED TO SWAP TIRES AT THEIR OWN EXPENSE TO ALL POSITION... NO SOLUTION IS OFFERED TO US. WE HAVE LOST OVER $40,000 SO FAR ON BRAND NEW TRUCKS... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR