1994 PLYMOUTH VOYAGER Complaints

TRIED AIR CONDITIONER AND IT DID NOT WORK AT ALL. MOTOR FOR AC RUNS AND ENGAGES BUT NO COOL AIR

TRANSMISSION FAILED - INTERNAL GEAR STRIPPING DUE TO GENERIC DEFECTS KNOWN BY CHRYSLER CORPORATION. FURTHER INFORMATION CAN BE FOUND ON LEMONAIDCARS.COM

WE TOOK OUR PLYMOUTH VOYAGER TO OUR DEALER WITH A COMPLAINT OF A LOUD "CLUNK" IN THE FRONT END. WE WERE INFORMED THAT OUR TRANSMISSION WAS FAILING AND THAT IT WOULD SOON REQUIRE REPLACEMENT. WE ASKED IF THE VEHICLE WAS SAFE TO DRIVE AS WE HAD TO LEAVE ON A 400 MILE BUSINESS TRIP THE NEXT DAY. WE WERE INFORMED THAT THE TRANSMISSION COULD FAIL, BUT THAT IT WOULD NOT CAUSE AND ACCIDENT. WE THEN LEFT FOR OUR DESTINATION. WE TOOK IT TO A MECHANIC AT THE DESTINATION AND HE INFORMED US THAT THEIR WAS NOTHING WRONG WITH THE TRANSMISSION, BUT THAT THE VEHICLE REQUIRED IMMEDIATE REPAIRS TO THE FRONT BALL JOINTS. HE SAID THE VEHICLE WAS EXTREMELY UNSAFE AND SHOULD NOT BE DRIVEN UNTIL REPAIRS WERE COMPLETED. WE HAD HIM DO THE REPAIRS. UPON REMOVING THE FRONT BALL JOINTS HE SHOWED US THAT ONE HAD PROBABLY NEVER BEEN GREASED SINCE WE BOUGHT THE CAR. HE ALSO SAID THAT DUE TO THE ZERK FITTING AIMING DOWN IT REQUIRED A SPECIAL TOOL TO GET GREASE INTO IT AND THAT HE HAD ALWAYS REPLACED THESE POORLY DESIGNED ZERK FITTINGS WITH ANGLED ONES SO THAT THEY COULD ROUTINELY BE GREASED. THE REPLACEMENT BALL JOINTS WERE EQUIPPED WITH THE PROPER GREASE FITTINGS WHICH WOULD ALLOW EASY MAINTENANCE. I TOOK THE FAILED PARTS TO MY DEALER AND WAS INFORMED THAT DESPITE MY HAVING NUMEROUS LUBRICATIONS AND SAFETY CHECKS AT THEIR FACILITY THAT IT WAS NOT THEIR FAULT. I DISAGREED WHOLE HEARTEDLY AND SINCE HAVE HAD NO FURTHER DEALINGS WITH THEIR DEPARTMENT. MY QUESTION IS THIS..... AM I THE ONLY PLYMOUTH VOYAGER OWNER OUT THERE RIDING ON A VEHICLE WITH UNSERVICED BALL JOINTS. IF IT IS SO DIFFICULT TO PROPERLY LUBRICATE THEM, HOW MANY OTHER PEOPLE ARE RIDING IN VEHICLES THAT COULD HAVE DISASTEROUS FRONT END FAILURES. WHY WERE THE IMPROPER ZERK FITTINGS PUT INTO THESE VEHICLES IN THE FIRST PLACE. I FEEL THAT A ROUTINE INSPECTION OF SIMILAR PLYMOUTH VOYAGERS COULD SHOW A TREND OF IMPROPER (OR ZERO) MAINTENANCE. PLEASE INVESTIGATE THIS POTENTIAL SAFETY HAZARD!

WE HAD THE MINIVAN IN FOR THE REAR LATCH RECALL, AND IN THE PROCESS THE MECHANICS REPLACED THE CHEST BUCKLES FOR BOTH INTEGRATED CHILD SEATS. BEFORE, THE CHEST BUCKLES WERE PERMANENT. NOW, MY CHILDREN CAN REMOVE THEM AND TAKE THEIR ARMS OUT OF THE RESTRAINTS. I AM EXTREMELY ANGRY ABOUT THIS, AS IT POSES A SERIOUS THREAT TO THEIR SAFETY. WHY DID THEY CHANGE THESE BUCKLES AND CAN THEY CHANGE THEM BACK? AS A SIDE NOTE, OUR FIRST 1994 PLYMOUTH VOYAGER WAS TOTALLED WHEN WE WERE FLIPPED BY A SPEEDING POLICE CAR. MY TEN MONTH OLD SURVIVED BECAUSE OF THE BUILT IN CHILD RESTRAINT WITH THE PERMANENT CHEST BUCKLE!!!!. *AK

CHARGED $178.15 TO INSTALL SPECIAL SHIELD TO PREVENT THE PROBLEM AFTER THE 6TH FAILURE. *AK

SINCE INITIAL PURCHASE, VEHICLE HAS HAD A SLIGHT SHUDDER WHEN SHIFTING AT 35-40 MPH. ALL ALONG I HAVE BEEN TOLD IT WAS NORMAL. APPARENTLY THIS IS NOT THE CASE, AS IS SHOWN BY REVIEWING CUSTOMERS COMPLAINTS ON YOUR WEB SITE. NOW, THE SHUDDER IS VERY PRONOUNCED. I RESPECTFULLY REQUEST THAT A RECALL BE ISSUED TO TAKE CARE OF THESE PROBLEMS. THE NORMAL REPAIR, WHICH HAS BEEN SUCCESSFUL IS TO REPLACE THE TORQUE CONVERTOR AND SHIFT SOLENOID BLOCK. ALSO, THE PROBLEM IS EVIDENCED BY THE TSBS THAT ARE ON SHIFT QUALITY IMPROVEMENT AND TORQUE CONVERTOR SHUDDER. THIS PROBLEM GETS MORE PRONOUNCED WITH TIME, AND COULD ALSO RELATE TO PROBLEMS LIKE ENGINE MOUNTS CAUSING CLUNKING NOISE WHEN SHIFTING INTO REVERSE (MOUNT WORN OUT BY CONTINUALLY VIBRATING (ABNORMALLY) AT SHIFT SPEEDS). THE ORIGINAL SELLING DEALER WAS BUTLER CHRYSLER/DODGE IN BEAUFORT, S.C.. I BELIEVE IT IS TIME FOR AUTO MANUFACTURERS TO BE RESPONSIBLE TO THEIR CONSUMERS AND FIX PROBLEMS, NOT JUST ISSUE TSBS, AND HOPE NO ONE COMPLAINS ENOUGH TO CAUSE A RECALL. AND AMAZINGLY ENOUGH WHEN THEY DO ISSUE A RECALL, IT JUST HAPPENS TO SKIRT THE VEHICLES WITH PROBLEMS REPORTED, SUCH AS MILEAGE LIMIT BELOW REPORTED VEHICLES. PLEASE ASSIST IN MAKING THE AUTO DEALERS OF AMERICA A RESPECTIBLE GROUP AGAIN. *AK

SIDE CARGO DOOR DOES NOT LATCH PROPERLY, AND POPS OPEN WHILE DRIVING. DEALER HAS BEEN CONTACTED. *AK

VEHICLE HAS EXPEIENCED EXCESSIVE TRANSMISSION REPAIRS SINCE OWNERSHIP, TRANSMISSION LEAKAGE AND SURGE DURING OPERATION, THE TRANSMISSION FINALLY WAS REPLACED IN JUNE 2000. *MJS

WHILE MAKING A RIGHT TURN THERE IS A "BANGING" NOISE WHICH SOUNDS LIKE SOMETHING MAY FALL OUT AND CAUSE A CRASH. DEALER REPLACED STEERING RACK AND PINION TWICE AND STRUTS. THERE WAS A CRACK K FRAME WHICH THE DEALER HAD TO WELD BACK TOGETHER, BUT THE PROBLEM IS STILL OCCURRING. DEALER COULD NOT DETERMINE CAUSE OF THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION.*AK

THE AIR CONDITIONING EVAPORATOR LEAKED WITH NO APPARENT CAUSE, DEFECTIVE AND THEY WANT US TO REPLACE IT. SCC *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*724091