PLYMOUTH Complaints

TL* THE CONTACT OWNS A 1998 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT SHE SMELLED FUEL COMING FROM THE VEHICLE. ALSO, THE CONTACT MENTIONED THAT THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE ASSEMBLY AND INSTRUMENT CLUSTER ASSEMBLIES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 06E091000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 77,000. *TR

THE REAR DOOR WAS OPEN. I HEARD A LOUD NOISE AND I FOUND OUT THE PASSENGER SIDE BOLT BAD BROKEN ON THE LIFT SUPPORT. THE DOOR DID NOT FALL. I AM HAVING A VERY DIFFICULT TIME RAISING THE REAR DOOR WAIT ONE SUPPORT.

MY MINIVAN HAS A BADLY CORRODED DRIVER SIDE STRUT TOWER THAT CHRYSLER KNOWS IS A PRODUCT FLOW YET WILL NOT AUTHORISE REPAIRS TO. THIS PLACES ALL OWNERS FAMILIES AND THE GENERAL PUBLIC AT GRAVE DANGER WHEN THIS TOWER. *TR COLLAPSES FOR THE VEHICLE LOOSES STEERING AND THE WHEEL FALLS OFF. I FEEL A RECALL IS IN HIGH ORDER BEFORE SOMEONE GETS INJURED OR KILLED.THIS MAY HAVE HAPPENED ALREADY.ALL MINIVANS FROM 1996-2000 ARE AFFECTED. ALL MY CALLS HAVE FALLEN ON DEAF EARS. OWN UP TO YOUR PRODUCT FLAW CHYSLER AND DO THE RIGHT THING! YOU GOT GOVERNMENT BAIL OUT MONEY HOW ABOUT BAILING OUT YOUR CUSTOMERS AND THE GENERAL PUBLIC AT LARGE. I HOPE MY FAMILY OR THE GENERAL PUBLIC WILL NOT SUCCUMB TO THIS PRODUCT DEFECT.

ON 1/25/13 I HAD SOME MINOR REPAIR WORK DONE ON MY VEHICLE. MY MECHANIC INFORMED ME THAT I HAD A LEAK IN MY POWER STEERING HOSE. HE ALSO INFORMED ME OF A RECALL THAT HAD BEEN ISSUED IN 2006 #06V001000. I NEVER RECEIVED NOTICE OF THIS RECALL. I HAVE OWNED THE VEHICLE SINCE 2004, AND AM IN POSSESSION OF THE TITLE THAT VERIFIES THAT. I CALLED MY LOCAL DEALER, SECURITY DODGE ON LONG ISLAND, NY TO DISCUSS THE MATTER. I WAS INFORMED BY THEIR SERVICE DEPARTMENT THAT MY VEHICLE DID NOT SHOW ANY OPEN RECALLS. THEY TOLD ME THIS RECALL WAS REMEDIED IN 2007 IN COTTONWOOD, AZ. THEY ALSO GAVE ME THE NAME OF THE OWNER, WHICH IS NOT ME. MY CAR WAS NEVER SERVICED IN COTTONWOOD, AZ. AT THE TIME THAT WAS 2 HOURS FROM WHERE I LIVED. I OPENED A CASE WITH DAIMLER CHRYSLER WHO INSTRUCTED ME TO CONTACT THE SERVICE MANAGER AT SECURITY DODGE. THE SERVICE MANAGER WAS FAR FROM HELPFUL OR INTERESTED IN THE CONFUSION WITH THIS SITUATION. I HAVE JUST READ ALL OF THE INCIDENTS OF FIRE RESULTING FROM THIS HOSE AND I NEED HELP IN GETTING THIS RECTIFIED. IT APPEARS THERE MUST BE A CLERICAL ERROR WITH MY VIN NUMBER IN THEIR SYSTEM. I FEEL THIS IS BACKED UP BY THE FACT THEY GAVE ME THE INCORRECT NAME OF THE OWNER AS WELL. I AM NOW VERY FEARFUL TO DRIVE THIS VEHICLE. I NEVER HAD THIS RECALL REPAIR MADE IN COTTONWOOD, AZ IN 2007 OR AT ANY OTHER TIME. CAN YOU ASSIST ME IN GETTING THIS RECTIFIED? *TR

TL*THE CONTACT OWNS A 1993 PLYMOUTH LASER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, HE NOTICED OIL ON THE GROUND. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE TRANSFER CASE WAS LEAKING OIL. THE MANUFACTURER ADVISED THAT NHTSA CAMPAIGN ID NUMBER: 98V069002 (POWER TRAIN: AUTOMATIC TRANSMISSION) WAS PERFORMED. HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 137,902. UPDATED 02/26/13* LJ

LOSING POWER STEERING FROM BUMPY ROADS AND DURING BAD WEATHER. THIS HAPPENED THREE TIMES WITHIN A 30 DAY PERIOD... ...FIRST, WHILE CHANGING LANES IN CITY I NOTICED THAT THE POWER STEERING WAS HARD WHEN I MADE A RIGHT TURN, HAD TO KEEP GOING WITH TRAFFIC, WHEN I MADE THE SECOND RIGHT TURN I REALIZED THAT THE STEERING WAS OUT...PARKED AT DESTINATION...WHEN I CAME OUT NOTICED SOMETHING HANGING UNDER THE VAN, UPON FURTHER INSPECTION I FOUND OUT THAT IT WAS A BELT HANGING BUT IT WAS NOT BROKEN...WHEN THE TOW ARRIVED HE STATED THE POWER STEERING BELT CAME OFF...AT THE AUTO SHOP HE CHECKED ALL PULLEYS AND REPLACED THE BELT AS HE SAID IT LOOKED TO BE NEW STILL...I WAS ON MY WAY, NO PROBLEM... ...SECOND, WHILE RAINING WE WENT A GOOD DISTANCE, 2 HOUR DRIVE, RETURNED AND WHEN PARKING NOTICED THE HARD STEERING, LOOKED AND YES BELT OFF, SINCE WE KNEW WHAT IT WAS BROTHER PUT BACK ON... ...THIRD, ON THE I-90/94 EXPRESSWAY IN THE SNOW, AFTER STOPPING FOR GAS ABOUT 15 MINS ON EXPRESSWAY STEERING GOT HARD AGAIN, I RODE TRYING TO GET TO EXIT TO STOP, CAR BEGAN TO REEVE WHEN I WENT OVER 40MPH...FINALLY CAR BEGAN TO GIVE OUT, ALL LIGHTS STARTED BLINKING, MOTOR JUST STOPPED...PULLED OVER UNDER A BRIDGE CALLED 911 THEY SENT TOW...AT THE SHOP HE SAID BELT CAME OFF PROBABLY WHEN I WENT OVER SNOW AT GAS STATION (DEC. 20, 2012 BLIZZARD IN WISCONSIN AT THIS TIME)...ALL PULLEYS LOOKED FINE, HE PUT BELT BACK ON...I RODE STRAIGHT 4 HOURS WITHOUT STOPPING FOR FEAR THIS MIGHT HAPPEN AGAIN AND IT WAS GETTING COLD AND DARKER OUTDOORS...FINALLY AT HOME TO SCARED TO DRIVE ANY DISTANCE......WILL HAVE IT LOOKED AT BEGINNING OF NEW YEAR 2013... ...WOULD REALLY LIKE TO KNOW WHY THIS IS NOT A RECALL WHEN THE STEERING CAN GO OUT AT ANYTIME...THIS IS VERY DANGEROUS, ESPECIALLY FOR THOSE OF US THAT TRAVEL ON EXPRESSWAYS OFTEN...12.29.2012 [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 1996 PLYMOUTH VOYAGER. THE CONTACT STATED THE ENGINE OIL LEAKED EXCESSIVELY FROM THE VEHICLE, WHICH REQUIRED OIL TO BE ADDED TO THE RESERVOIR EVERY FOUR DAYS. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 96V006000 (ENGINE AND ENGINE COOLING:ENGINE:GASOLINE) HOWEVER, THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL, WHICH WAS EXPIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

TL* THE CONTACT OWNS A 1998 PLYMOUTH VOYAGER. THE CONTACT STATED THAT WHILE DRIVING 45 MPH DURING INCLEMENT WEATHER, THE SERPENTINE BELT SLIPPED OFF THE PULLEY, CAUSING THE BATTERY WARNING LIGHT TO ILLUMINATE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 103,000.

EXPERIENCED HARD BRAKE PEDAL (LOSE OF BRAKING) AND BRAKE / ABS LIGHTS ILLUMINATED ON THE DASH BOARD. THIS WAS THE SECOND FAILURE IN THE LAST TWO YEARS AFTER APPROXIMATELY 14,000 MILES OF OPERATION SINCE THE LAST REPAIR AND FOR AT LEAST THE FOURTH TIME SINCE WE HAVE OWNED THIS VEHICLE (BOUGHT NEW). PREVIOUS REPAIR INVOLVED REPLACEMENT OF BRAKE ACCUMULATOR, DUAL PRESSURE SWITCH, BRAKE ACTUATOR PISTON ASSEMBLY, AND THE PUMP MOTOR ASSEMBLY, THE LAST TWO OF WHICH ARE SUBJECT TO A LIFETIME RECALL. DEALER REFUSES TO REPAIR/REPLACE WARRANTED PARTS WITHOUT AGREEMENT THAT OTHER PARTS ARE REPLACED AT A COST OF APPROXIMATELY $900. GIVEN THAT IT IS LIKELY THAT WARRANTED PART FAILURES ARE LEADING TO THE FAILURE OF THE OTHER COMPONENTS AND THAT THE LAST REPAIR ONLY LASTED FOR 14,000 MILE WE REQUESTED THAT CHRYSLER COVER THE ENTIRE REPAIR. CHRYSLER REFUSED. IN ADDITION, IT HAS BEEN OUR EXPERIENCE THAT EACH TIME WE HAVE HAD THE BRAKE SYSTEM FAIL, IT HAS INCLUDED THE NEED TO REPLACE OTHER BRAKE SYSTEM COMPONENTS BEYOND THE PARTS SUBJECT TO THE LIFETIME RECALL. THUS IT WOULD APPEAR THAT THE LIFETIME RECALL SHOULD HAVE BEEN EXPANDED TO COVER ALL OF THE COMPONENTS IMPACTED BY THE FAILURE OF THE WARRANTED COMPONENTS. *TR

THE ORIGINAL CASE NHTSA CAMPING ID NUMBER 03V034000 HAS NOT BEEN COMPLETELY RESOLVE THE CAR'S CONTINUES TO LOOSE CONTROL BY THE LOWER CONTROL ARM JOINTS SEPARATE AND THE COMPLETE WHEEL SEPARATE FROM THE CAR CAUSING THE COMPLETE LOSS OF CONTROL AND CRASH OF THE CAR. IS THE ORIGINAL PROBLEM AGAIN! *TR