1992 PLYMOUTH GRAND VOYAGER Complaints

TL* THE CONTACT OWNS A 1992 PLYMOUTH GRAND VOYAGER. WHILE DRIVING VARIOUS SPEEDS, EXCESSIVE FORCE HAD TO BE APPLIED TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. LODI CHRYSLER JEEP DODGE RAM (1255 BECKMAN RD, LODI, CA) DIAGNOSED THAT THE ABS PUMP MODULE ASSEMBLY AND BRAKE ACTUATOR ASSEMBLY FAILED. THE PARTS WERE INCLUDED IN A LIFETIME CHRYSLER CUSTOMER SATISFACTION CAMPAIGN NUMBER: 682; HOWEVER, THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFUSED TO HONOR THE CAMPAIGN BECAUSE THEY NO LONGER MANUFACTURED THE PARTS FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 189,000.

THIS VAN IS AFFECTED BY THE 96V099000 NHTSA RECALL, HOWEVER WHEN INQUIRING ABOUT GETTING THE ABS MOTOR REPLACED AT A LOCAL DEALERSHIP I WAS TOLD THAT THE PARTS ARE NO LONGER MADE TO FIX THIS ISSUE. I BELIEVE THAT CHRYSLER HAS A DUTY TO FIX THE BRAKES ON THIS VEHICLE AS DIRECTED BY THE NHTSA, PARTS OBSOLESCENCE DOES NOT ABSOLVE THEM FROM RESPONSIBILITY OR THE NHTSA. IF THE PARTS ARE NO LONGER AVAILABLE I REQUEST THAT CHRYSLER PURCHASE THE VAN BACK FROM ME AND HAVE IT DESTROYED, FIX THE BRAKES ACCORDING TO THE RECALL OR CONVERT THE BRAKES TO THE NON-ABS TYPE. I DO NOT UNDERSTAND HOW CHRYSLER AND THE NHTSA COULD ALLOW BENDIX (THE MANUFACTURER OF THIS RATHER PROBLEMATIC BRAKE SYSTEM) TO STOP MAKING A LIFETIME REPLACEMENT PART. THIS ISSUE CAUSES THE POWER ASSIST TO STOP WORKING, CREATES A HARD PEDAL WHICH MAKES IT IMPOSSIBLE TO DRIVE THE VEHICLE SAFELY. THIS CREATES A CONDITION WORSE THAN A VEHICLE WITH ALL MANUAL BRAKES THAT HAVE NO POWER / VACUUM ASSIST TO BEGIN WITH, WHEN TEST DRIVING THE VEHICLE IT TAKES BOTH FEET PLANTED FIRMLY ON THE PEDAL TO STOP IT. AS I HAVE NOT GOTTEN A SATISFACTORY SOLUTION THAT WAS MANDATED AND ENFORCED BY THE NHTSA, I LOOK FORWARD TO YOUR PROMPT REPLY IN THIS MATTER. *TR

WHILE DRIVING AT APPROXIMATELY 40 MPH, THE SPARE TIRE FELL FROM UNDER THE VAN. *TR

EXPERIENCED HARD BRAKE PEDAL (LOSE OF BRAKING) AND BRAKE / ABS LIGHTS ILLUMINATED ON THE DASH BOARD. THIS WAS THE SECOND FAILURE IN THE LAST TWO YEARS AFTER APPROXIMATELY 14,000 MILES OF OPERATION SINCE THE LAST REPAIR AND FOR AT LEAST THE FOURTH TIME SINCE WE HAVE OWNED THIS VEHICLE (BOUGHT NEW). PREVIOUS REPAIR INVOLVED REPLACEMENT OF BRAKE ACCUMULATOR, DUAL PRESSURE SWITCH, BRAKE ACTUATOR PISTON ASSEMBLY, AND THE PUMP MOTOR ASSEMBLY, THE LAST TWO OF WHICH ARE SUBJECT TO A LIFETIME RECALL. DEALER REFUSES TO REPAIR/REPLACE WARRANTED PARTS WITHOUT AGREEMENT THAT OTHER PARTS ARE REPLACED AT A COST OF APPROXIMATELY $900. GIVEN THAT IT IS LIKELY THAT WARRANTED PART FAILURES ARE LEADING TO THE FAILURE OF THE OTHER COMPONENTS AND THAT THE LAST REPAIR ONLY LASTED FOR 14,000 MILE WE REQUESTED THAT CHRYSLER COVER THE ENTIRE REPAIR. CHRYSLER REFUSED. IN ADDITION, IT HAS BEEN OUR EXPERIENCE THAT EACH TIME WE HAVE HAD THE BRAKE SYSTEM FAIL, IT HAS INCLUDED THE NEED TO REPLACE OTHER BRAKE SYSTEM COMPONENTS BEYOND THE PARTS SUBJECT TO THE LIFETIME RECALL. THUS IT WOULD APPEAR THAT THE LIFETIME RECALL SHOULD HAVE BEEN EXPANDED TO COVER ALL OF THE COMPONENTS IMPACTED BY THE FAILURE OF THE WARRANTED COMPONENTS. *TR

TL* THE CONTACT OWNS A 1992 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THERE WAS A LOUD NOISE COMING FROM THE VEHICLE. AFTER PULLING OVER SHE NOTICED THAT THE FUEL RAIL WAS FRACTURED AND PARTIALLY HANGING FROM THE VEHICLE. IN ADDITION, THE SLIDING PASSENGER SIDE DOOR WOULD SPORADICALLY COME OFF TRACK AND COULD NOT BE CLOSED PROPERLY. THE DOOR WAS CLOSED USING A CORD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HER THAT THEY WOULD HAVE TO TAKE THE DOOR APART FOR REALIGNMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE, STATING THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

TL*THE CONTACT OWNS A 1992 PLYMOUTH GRAND VOYAGER. WHILE DRIVING AT 35 MPH, THE CONTACT ATTEMPTED TO USE THE BRAKES BUT THE VEHICLE DID NOT SLOW DOWN. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP BUT NO REPAIRS WERE PERFORMED AT THE TIME OF THE COMPLAINT BECAUSE THE PARTS WERE NO LONGER AVAILABLE. THE CONTACT REFERENCED RECALL 96V099000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK) AS SHE FELT IT WAS RELATED TO THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 196,555.

TWO WEEKS AGO THE ABS AND BRAKE LIGHTS CAME ON IN MY 1992 PLYMOUTH GRAND VOYAGER MINI-VAN. AT THAT MOMENT THERE WAS NO HYDRAULIC BRAKE PRESSURE AND IT WAS VERY DIFFICULT TO CONTROL THE VAN. THE VAN WAS TOWED TO MY REGULAR, INDEPENDENT REPAIR SHOP AND THEY CHECKED THE CONDITION AND THEIR DIAGNOSTIC COMPUTER ISSUED A CODED ERROR. I DISCOVERED THAT THIS ABS BRAKE WAS COVERED UNDER AN EXTENDED WARRANTY BY CHRYSLER. I TOOK THE VAN TO A NEARBY CHRYSLER DEALER AND THEY CHECKED. THE ABS LIGHT AND BRAKE LIGHT WERE OUT AT THIS TIME AND THE DEALER CHARGED FOR ONE HOUR, GAVE ME LIST OF PARTS THEY CONSIDERED MAY NEED TO BE REPLACED AND VERBALLY SAID IT MAY COST ABOUT $400 OR MORE TO FIX. THEY DID NOT ASSURE ME THAT A WARRANTY WOULD APPLY. *TR

MY ABS LIGHT CAME ON AND A FEW DAYS LATER MY MASTER CYLINDER FAILED RESULTING IN NO BREAKS. I WAS ABLE TO GET TO THE SIDE OF THE ROAD FOR A TOW. I HAVE PAID TO GET REPAIRS COMPLETED. CHRYSLER TELLS ME MY CAR IS NOT COVERED BY RECALL. I DISPUTE THIS. RECALL # 96V099000. *TR

TRANSMISSION IS LEAKING FROM FRONT PUMP SEAL AND FROM WHAT I HAVE BEEN TOLD ALL OF THE CARAVAN,VOYAGER AND TOWN & COUNTRY'S DO THIS BECAUSE THEY WERE NOT DESIGNED CORRECTLY. *JB

1992 DODGE PLYMOUTH GRAND VOYAGER LE THE STEERING WHEEL BROKE UP UNDER THE VAN WHILE I WAS DRIVING,CAUSING ME TO CRASH INTO SOME ONE ELSE VEHICLE.*JB