PLYMOUTH Complaints

THE STRUT TOWERS ARE CORRODING ON 1996-2000 TOWN & COUNTRY/VOYAGER/CARAVAN MINI VANS. CHRYSLER HAS ADMITTED THIS IN TSB # 23-044-02. I THINK THE PROBLEM IS MORE WIDESPREAD. ANYWAY, MY UNDERSTANDING IS THAT, IF THE STRUT TOWER FAILS DURING OPERATION, THE RESULT CAN BE DEVASTATING. THERE ARE MANY YOUNG CHILDREN RIDING IN THESE VEHICLES, SOCCER MOMS ETC. I FIND IT INCREDIBLE THAT THERE IS NOT MORE VISIBLE INFORMATION ON THIS. I AM THE ORIGINAL OWNER OF MY 1997, AND AT THE SAME PHONE AND ADDRESS AS WHEN I BOUGHT IT. I HAVE NOT BEEN NOTIFIED. I ACCIDENTALLY RAN INTO THIS WHILE RESEARCHING FOR NEW STRUTS FOR THE VEHICLE. I LOOKED AT MY VEHICLE AND SURE ENOUGH, ONE OF THE STRUT TOWERS IS FAILING. I CALLED THE DEALER, THE REMEDY IS $500 PER STRUT TOWER. IF THIS ISN'T A CLASSIC DESIGN FLAW (THAT IS POTENTIALLY LETHAL), I'M NOT SURE I COULD FIND A BETTER EXAMPLE. TWO THINGS NEED TO BE DONE. (1) INFORMATION NEEDS TO GET OUT, IT'S NOT HAPPENING. (2) CHRYSLER NEEDS TO ABSORB OR AT LEAST SHARE IN THE COST OF THE REPAIRS. I BELIEVE IF #(1) ABOVE WERE HAPPENING ADEQUATELY, # (2) WOULD HAVE ALREADY HAPPENED. WE NEED TO SET ASIDE THAT THE AUTOMAKERS ARE IN TROUBLE, AND STOP FAVORING THEM AT THE EXPENSE OF CHILDREN'S LIVES. *TR

TL*THE CONTACT OWNS A 1993 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT THE LIFTGATE HINGE WAS NOT OPERATING CORRECTLY. THE LIFTGATE CLOSED WITHOUT ASSISTANCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND REPAIRED. ALSO, THE ABS WARNING LIGHT ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL AND EXPERIENCED DIFFICULTY SLOWING DOWN. THERE WAS ALSO A MALFUNCTION WITH THE SEAT BELT ASSEMBLY BUCKLE. RECENTLY, WHILE DRIVING APPROXIMATELY 65 MPH IN THE RAIN, THE WINDSHIELD WIPERS STOPPED WORKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON THREE SEPARATE OCCASIONS. THE TECHNICIAN ADVISED THAT THE VEHICLE BE TAKEN TO AN AUTHORIZED DEALER. AT THIS TIME, THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 142,000 AND CURRENT MILEAGE WAS 155,000. UPDATE 10/01/08 *CW THE SET BELT WOULD NOT RETRACT. UPDATED 10/03/08. *JB

1993 PLYMOUTH VOYAGER HAD A TIRE BLOWOUT AND LOST CONTROL UPON SLOWING ALSO STRUCK ANOTHER VEHICLE. *NJ ONE OF THE OCCUPANTS IN THE VEHICLE WAS INJURED BY GLASS. (OHIO TRAFFIC CRASH REPORT # 10-0442-90)*JB LETTER UPDATED 03/17/10*BF

RUST HAS BEEN DEVELOPING ON TOP OF THE DRIVERS SIDE FRONT RUST TOWER FOR SEVERAL YEARS. HAVING JUST TAKEN AUTO CLASSES BECAME AWARE THAT THIS IS A PROBLEM THAT AFFECTS SAFETY. DEALERS HAVE NOT MENTIONED IT IN THE PAST (WHILE UNDER RUST PROTECTION WARRANTY). THE CAR IS RUNNING FINE PRESENTLY, BUT THIS IS GOING TO BE A SAFETY ISSUE WHEN THE STRUT TOWER SEPARATES FROM THE REST OF THE CAR DUE TO RUST. THIS IS A DESIGN FLAW FOR THIS CAR. I HAVE BEEN TOLD THAT IS COMMON. THERE IS ALREADY A TSB ON IT (23-044-02). THE REPAIR WILL COST $1,000. I HAVE ASKED CHRYSLER FOR ASSISTANCE ON IT AND THEY WILL NOT PROVIDE ANY. I HAVE NOT HAD THE REPAIR WORK DONE YET. THERE IS NO DATE OF INCIDENT, THIS HAS EXISTED FOR AT LEAST 5 YEARS, BUT BEEN UNREPORTED. *TR

I OWN TWO CHRYSLER MINIVAN THAT HAVE RUSTED STRUT TOWERS, AND I TOOK THEM TO MY FAVORITE BODY SHOP. I HAVE BEEN TOLD THAT ALMOST EVERY CHRYSLER MINI VAN HAS HAD THIS, AND TO GO TO THE DEALER DUE TO A RECALL. THERE IS NO SUCH RECALL, AND WAS TOLD BY THE DEALER IT HAS BEEN A ISSUE. *TR

ON 11/05 THE DEALER REPLACED THE MASTER CYLINDER BECAUSE IT WAS LEAKING. I NOW NOTICE IT IS LEAKING AGAIN. THE FIRE WALL IS ALL RUSTED, I DON'T KNOW WHAT DAMAGE IS BEING DONE FROM THE FLUID DRIPPING DOWN. *TR

MY TRANSMISSION ,MY STARTER, AIR CON.,BRAKES, DRIVER SIDE WINDOW,BELT, & PULLEY ALL HAVE HAD TO HAVE WORK DONE ON IT BUT NOW I CANT DRIVE MY VAN BECAUSE OF THE TRANSMISSION & I'VE ONLY HAD MY VAN SINCE 03/21/2008. *TR

WHILE DRIVING INTO THE DRIVEWAY, BOTH AIR BAGS DEPLOYED CAUSING INJURIES TO OUR 16 YEAR OLD DAUGHTER. SHE INCURRED IMPACT BURNS AND A SPRAIN TO HER LEFT WRIST.*TR

TL*THE CONTACT OWNS A 1999 PLYMOUTH VOYAGER. THE CONTACT TOOK THE VEHICLE TO THE REPAIR GARAGE FOR ROUTINE SERVICE. HE WAS INFORMED THAT THE STRUT TOWER WAS CORRODED DUE TO DEFECTED METAL. THE FAILURE ALLOWED SALT TO PENETRATE AND CORRODE THE STRUTS. THE VEHICLE WILL BE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 100,000.

1992 PLYMOUTH LASER BADLY SLIPPING TRANSMISSION CAR QUIT IN TRAFFIC ABLE TO GET IT TOWED TO REPAIR A FULL TRANSMISSION REPAIR AT COST OF 1150.00 $ BY TRANSMISSION KINT TEMPLE TX IN 2002 ALL PARTS REPLACED OCT 10 2002. *TR