PLYMOUTH Complaints

DT*: THE CONTACT STATED THERE WERE SEVERAL PROBLEMS WITH THE VEHICLE THAT WOULD BE CONSIDERED A MANUFACTURER DEFECT. THE FIRST COMPONENT OF CONCERN WAS THE BELT TENSIONER WHICH HAD TO BE REPLACED BY THE DEALER BECAUSE IT WAS OBSERVED TO BE DISMANTLED. THE SECOND COMPONENT WAS IDENTIFIED WHEN THE VEHICLE WAS TAKEN IN FOR A REGULAR OIL CHANGE. THE INDEPENDENT MECHANIC DETERMINED THERE WAS A MAJOR LEAK COMING FROM THE PUMP SEAL ON THE TRANSMISSION. ONCE THE TRANSMISSION WAS TAKEN OUT OF THE VEHICLE, A CRACK WAS OBSERVED IN THE TORQUE CONVERTER. THE TRANSMISSION HAD TO REBUILT BECAUSE A TRANSMISSION FOR REPLACEMENT COULD NOT BE FOUND. THE DEALER DETERMINED THE TRANSMISSION PROBLEM WAS DUE TO A PIN DROP WHICH HAS BEEN COMMON IN VEHICLES OF THIS YEAR, MAKE AND MODEL. THE THIRD COMPONENT WAS DISCOVERED WHILE THE CONTACT SEARCHED CAR FAX FOR HISTORY ON THE VEHICLE; THERE WAS A RECALL ON THIS VEHICLE FOR THE AIRBAG. WHEN THE VEHICLE WAS TAKEN TO THE DEALER FOR THE REMEDY REPAIR, IT WAS NOT PERFORMED BECAUSE THE VEHICLE EXCEEDED 70,000 MILES. THE DEALER CONFIRMED THAT THE REMEDY REPAIRS WOULD BE ISSUED ONLY IF THE VEHICLE INCURRED THE CONSEQUENCES OF THE RECALL. THE LAST COMPONENT OF CONCERN WAS THE SERVICE ENGINE SOON LIGHT, WHICH CONSTANTLY ILLUMINATED. WHEN THE VEHICLE WAS TAKEN TO THE DEALER, THEY DETERMINED THERE WAS CYLINDER MISFIRE. HOWEVER, THE CONTACT EXPRESSED THAT THIS PROBLEM MAY HAVE BEEN CAUSED BY A MALFUNCTIONED COMPUTER SYSTEM. AFTER A MAJOR TUNE UP TO THE VEHICLE THE SERVICE ENGINE SOON LIGHT ONLY ILLUMINATES INTERMITTENTLY.

DT*: THE CONTACT STATED SINCE THE VEHICLE WAS PURCHASED IN 2002 FROM AN INDEPENDENT DEALER, THE VEHICLE HAS BEEN HAVING ON GOING PROBLEMS WITH THE ELECTRICAL WIRING, ALTERNATOR, RADIATOR, THERMOSTAT, COOLING SYSTEM. DIAGNOSTIC TESTING IS NEEDED FOR GROSS POLLUTION. THE VEHICLE HAS FAILED UNDER FAIR WEATHER CONDITIONS THREE TIMES SINCE PURCHASE. EVENTS LEADING UP TO THE FAILURES OF THE FAN, RADIATOR AND TRANSMISSION OCCURRED WHEN VEHICLE STARTED TO RUN HOT, CAUSING TRANSMISSION TO BLOW OUT. SERVICE FOR THESE COMPONENTS WERE PERFORMED AT AN INDEPENDANT AUTO SHOP.

1992 PLYMOUTH GRAND VOYAGER SE HAS PEELING PAINT. THE PEELING PAINT HAS CAUSED WINDSHIELD LOOSE AND HAS BECOME A SAFETY HAZARD (THEY'RE NOT SUPPOSED TO COME LOOSE IN A CRASH). THE MOST RECENT WINDSHIELD REPLACEMENT HAS SHOWN RUST STARTING TO FORM AROUND THE PAINT. *NM

DT*: THE CONTACT STATED DURING AN ACCIDENT THE DRIVER'S SIDE SEAT BELT FAILED TO RETRACT. AS A RESULT OF THE SEAT BELT FAILURE INJURIES WERE SUSTAINED. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE SEAT BELT WAS OBSERVED TO BE WRAPPED AROUND THE CONTACT'S LEGS. A POLICE REPORT WAS FILED AT THE SCENE OF THE ACCIDENT. THE DEALERSHIP AND MANUFACTURER HAVE NOT BEEN ALERTED. UPDATED 7/13/2006 - THE CONSUMER SUSTAINED INJURIES TO HIS CHEST, NECK AND LEFT LEG. *NM

DT*: THE CONTACT STATED THAT THE LEFT FRONT STRUT TOWER OF THE VEHICLE APPEARED TO HAVE AN UNUSUAL AMOUNT OF RUST ON TOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP ON 12/28/04 WHO DETERMINED IT WOULD HAVE TO BE REPLACED AND THAT IT WAS A COMMON PROBLEM ON THIS MODEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP ON 02/18/05 FOR REPLACEMENT OF FRONT STRUTS, REAR SHOCKS, AND WHEEL ALIGNMENT. THE REPAIR SHOP NOTICED THAT THE RIGHT FRONT STRUT TOWER WAS ALSO RUSTED AND WOULD NEED TO BE REPLACED. UPDATED 8/9/2006 - RUST WAS FIRST OBSERVED BY AND INDEPENDENT REPAIR SHOP MAY 6, 2004. *NM

DT*: THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH THERE WAS A POPPING NOISE. THE CONTACT ASSUMED THAT ONE OF THE TIRES BLEW, SO THE VEHICLE WAS PULLED OVER TO CHECK THE TIRES. TWO OFF-DUTY POLICE OFFICERS IMMEDIATELY PULLED OVER AND YELLED AT THE CONTACT TO RUN FROM THE VEHICLE BECAUSE IT WAS GOING TO EXPLODE. AS SOON AS THE CONTACT RAN OFF, THE VEHICLE EXPLODED. FIVE DAYS BEFORE THE ACCIDENT, THE CONTACT RECEIVED THE FIRST RECALL LETTER ABOUT RECALL NUMBER 06V001000. THE MANUFACTURER HAS BEEN ALERTED OF THE EXPLOSION BUT HAS NOT RECEIVED ANY INFO ON HOW TO RESOLVE THIS ISSUE.

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS ALERTED AND EXTINGUISHED THE FIRE. THE FIRE DEPARTMENT DETERMINED THE FIRE ORIGINATED FROM UNDER THE HOOD. THE VEHICLE WAS TOTALED. THE CONTACT RECEIVED A RECALL LETTER ON JUNE 17, 2006 NHTSA CAMPAIGN ID NUMBER: 06V001000; STEERING: HYDRAULIC POWER ASSISTS: HOSE, PIPING, AND CONNECTIONS. THE DEALERSHIP HAS BEEN INFORMED. THE CONTACT REPORTS HAVING NO PROBLEMS WITH THE VEHICLE PRIOR TO THIS INCIDENT.

DT*: THE CONTACT STATED THE BRAKES DO NOT WORK PROPERLY. WHILE APPLYING PRESSURE THE PEDAL FELT SPONGY AND MUST BE PUMPED SEVERAL TIMES BEFORE THE VEHICLE WILL STOP. AN NHTSA RECALL, # 96V099000 WAS PERFORMED ON THE VEHICLE CONCERNING, THE SERVICE BRAKES, HYDRAULIC: ANTILOCK HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR WITHOUT CHARGE UNDER THE RECALL.

DT*: THE CONTACT STATED THE VEHICLE WOULD NOT TRANSITION TO A HIGHER GEAR AND WOULD NOT REACH A SPEED OF MORE THAN 5MPH. THE VEHICLE WAS TOWED TO A SERVICE DEALER WHO REPLACED THE TRANSMISSION. THE DAY THE TRANSMISSION WAS REPAIRED THE VEHICLE BEGAN TO MAKE A CLICKING SOUND AND WAS TAKEN TO A LOCAL MECHANIC WHO DETERMINED THE AXEL NEEDED TO BE REPLACED. LAST WEEK, WHILE DRIVING 35PMH ON AN EXIT RAMP, A LOUD POPPING NOISE WAS HEARD. AFTER STOPPING AT A STOP SIGN, THE VEHICLE FAILED TO MOVE FORWARD WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE DRIVER SIDE TIE ROD END WAS REPLACED.

MY HUSBAND WAS INSTALLING MY SON'S CAR SEAT. WHEN HE GRABBED THE SHAFT OF THE SEAT BELT (THE PART ATTACHED TO THE FLOOR), IT CAME COMPLETELY OUT. APPARENTLY THE METAL PART THAT IS ATTACHED TO THE SEAT IS COMPLETELY GONE. THE DEALERSHIP IS TELLING ME I'M RESPONSIBLE FOR BUYING A NEW SEAT BECAUSE MY WARRANTY IS EXPIRED. *JB