2004 PONTIAC GRAND AM Complaints

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED WHILE DRIVING 65 MPH, HE ATTEMPTED TO CHANGE LANES AND THE TURN SIGNAL FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE CURRENT MILEAGE WAS 100,000.

9.13.13 I HAVE BEEN IN CONTACT WITH THE LOCAL GM DEALERSHIP, MY EXTENDED WARRANTY COMPANY AND GM.COM REPRESENTATIVE DIRECTLY SINCE FEBRUARY 2013 REGARDING MY HORN. SEVERAL MECHANICS TOLD ME IT IS A SAFETY ISSUE. THE HORN IS SURROUNDED BY THE AIR BAG AND IF IT IS NOT WORKING PROPERLY, IT COULD BE COMPROMISED DURING AN ACCIDENT. PRIOR TO ME PURCHASING THE CAR (WHICH WAS NOT ON THE CAR FAX WHEN PURCHASED USED) AND MAY NOT WORK PROPERLY WHEN I NEED IT TO. THE HORN WORKS UNDER THE HOOD (THE LOCK / UNLOCK REMOTE WORKS PROPERLY WITH THE REQUIRED BEEP) BUT WHEN THE CENTER OF THE STEERING WHEEL IS PRESSED IT DOES NOT WORK. IT WORKED FOR 1 YEAR AND 18 MONTHS CONSISTENTLY AND THEN IT QUICK WORKING ALL TOGETHER. I AM AFRAID, IF I AM IN A WRECK, THE STEERING WHEEL AIR BAG WILL NOT SAVE MY LIFE (I DO WEAR MY SEAT BELT). I HAVE BEEN ADVISED, BY DEALERSHIPS, MECHANICS, MY EXTENDED WARRANTY COMPANY, AND A REPRESENTATIVE AT GM TODAY 9.3.13 THIS WILL NEED FIXED OUT OF POCKET - AND IT WILL BE COSTLY TO ORDER THE PART AND REPAIR. I WAS ALSO ADVISED TO FILE A COMPLAINT WITH THE NHTSA. ARE VEHICLE OWNERS REIMBURSED FOR ITEMS THAT COMPROMISE THEIR SAFETY THAT SHOULD WORK PROPERLY (THE HORN AND AIRBAG IN MY CASE)? *JB

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE FAILED TO START BECAUSE PASS LOCK SYSTEM ACTIVATED INDEPENDENTLY. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER APPROXIMATELY TEN MINUTES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. *TR

CAR DID NOT START, SECURITY LIGHT FLASHING. CALLED MOBILE MECHANIC, HE HAD NO CLUE, COST $85. DECIDED NOT TO TOW THE VEHICLE TO DEALER AS RECOMMENDED BY USER MANUAL. DID MY OWN RESEARCH ONLINE, WOW, A LOT OF PEOPLE WITH THE SAME ISSUE! USED 10-MINUTE FIX SEEN ONLINE, WHICH WORKED. THIS HAPPENED APPROX. 1XWEEK ALMOST EVERY WK., KEEP USING 10-MINUTE FIX. 6 MONTHS LATER, WHILE MAKING A RIGHT TURN IN A PARKING GARAGE, THE ENGINE STOPPED DEAD, THE SECURITY LIGHT FLASHED - I ALMOST HIT ANOTHER CAR AS THE STEERING WENT OUT. AFRAID THIS WILL HAPPEN AGAIN ON THE ROAD. STILL HAVING PASS LOCK ISSUES ABOUT ONCE WEEKLY, SCARY NOT KNOWING WHEN IT WILL OCCUR OR WHERE. I CANNOT AFFORD $1,000+ TO GET THIS 'FIXED' (NO GUARANTEE I'M TOLD); THIS IS A PRODUCT DEFECT AND SHOULD BE RECALLED BEFORE SOMEONE GETS HURT, WHETHER BY BEING STRANDED IN A DANGEROUS SITUATION (NIGHT, WEATHER, LOCATION) OR IN AN ACCIDENT WHILE DRIVING. JUST BECAUSE THE CAR HASN'T BURST INTO FLAMES DOESN'T MEAN THIS ISN'T DANGEROUS. *TR

ON MY WAY TO WORK SECURITY LIGHT CAME ON AND CAR SHUT OFF IN THE MIDDLE OF THE HIGHWAY AND I HAD TO COAST TO THE SIDE OF THE ROAD. TRIED TO START CAR AND THE SECURITY LIGHT WAS FLASHING AND CAR WOULD NOT START. HAD TO PUT THE KEY IN THE ON POSITION FOR 10 MINUTES BEFORE CAR WOULD START. I WAS REALLY LUCKY NO ONE WAS ON THE ROAD SINCE I WORK AT NIGHT AND THE ROAD WAS DESERTED. THIS IS THE THIRD TIME THIS HAS HAPPENED IN TWO MONTHS AND IT IS GETTING FRUSTRATING BECAUSE ONE DAY THE CAR WILL START FINE THEN THE NEXT IT WON'T START AT ALL AND I HAVE TO WAIT 10 MINUTES.I CALLED THE DEALER AND IT WILL COST ALMOST $700 TO FIX. THERE REALLY NEEDS TO BE A RECALL ON THIS BEFORE SOMEONE IS SERIOUSLY INJURED OR DIES. *TR

CAR RANDOMLY WILL NOT START. PASSLOCK SYSTEM IF FLAWED, WITH TIME THE ELECTRICAL TERMINALS/CONNECTIONS START FAILING AND CAUSES SYSTEM TO THINK YOU ARE TRYING TO HOTWIRE THE CAR AND IT ENGAGES SECURITY OVERRIDE. SOMETIMES COMES ON WHILE YOU ARE DRIVING AND YOU MUST PULL OVER AND TURN YOUR CAR OFF OR ELSE IT WILL STOP WHILE YOU ARE DRIVING. YOU MUST PUT IN THE KEY TURN TO THE ON POSITION FOR 15MIN THEN START CAR, THAT DOESN'T ALWAYS WORK EITHER. PASSLOCK SYSTEM IS BAD AND APPARENTLY FROM RESEARCH THE ISSUE RUNS ACROSS THE BOARD FOR GM VEHICLES FROM THIS TIME FRAME. *TR

THERE IS AN INTERMITTENT CLICK FROM THE TURN SIGNAL, EVEN WHEN I AM NOT OPERATING THE TURN SIGNAL. IT MAY CLICK MANY TIMES IN A ROW, ESPECIALLY RIGHT AFTER I HAVE USED THE TURN SIGNAL TO EITHER DIRECTION. THE TURN SIGNAL LIGHT IS NOT FLASHING NOR IS THE INDICATOR FLASHING. HOWEVER THE SIGNAL INDICATOR NOISE JUST CONTINUES. THE PROBLEM IS BECOMING WORSE WITH TIME. *TR

LUG BOLTS SHEARED OFF PASSENGER FRONT. OEM ROTOR HAD ROUGHLY 3/16 INCH PLAY CAUSING THE WHEEL HUB TO SLAM AGAINST IT. THERE IS LUG THREAD MARKS ON THE ROTOR. *TR

CAR JUST WILL NOT START AFTER THE SECURITY LIGHT CAME ON.. I STOP AT THE GROCERY STORE, CAME BACK AND THE CAR WOULD NOT START. A GUY GIVE ME A BOOSTER BUT NOTHING HAPPENED. I HAD THE CAR TOWED. THIS IS THE 5TH TIMES I COULD NOT START MY CAR. THE SECURITY LIGHT COMES ON AND THE CAR WOULD NOT START. MY MECHANIC STARTED IT UP BUT IT DOESN'T WORK FOR ME. THE PASS LOCK SYSTEM IS BAD. GENERAL MOTOR KNEW OF THE ISSUE BUT THEY NEVER ISSUED A RECALL ON IT. I AM SICK OF TOWING AND GETTING STRUCK IN A PARKING LOT IN CLEVELAND. THIS CAR HAS A SECURITY SYSTEM ON THE KEY OR IGNITION. I NEED HELP VERY BAD. I AM 61 YEARS OLD AND CAN NOT AFFORD TO REPAIR MY CAR. I CALLED GM CUSTOMER SERVICES TO GET HELP IN STARTING MY VEHICLE. THEY TRIED TO HELP BY TELLING ME THE PROCEDURES TO FOLLOW TO GET IT START. IT STILL WILL NOT STARTED. THIS LAST TIME, MY MECHANIC TOLD ME TO TAKE IT TO THE DEALER FOR SERVICE ON THE SECURITY SYSTEM. DO NOT TOW IT TO HIS SHOP. THIS SEEMS COSTLY! *TR

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE FRONT SEAT BELTS FAILED. THE DRIVER'S SIDE SEAT BELT BUCKLE WOULD NOT SECURE INTO THE SEAT BELT CLIP, CAUSING THE BELT TO BECOME LOOSE. THE PASSENGER'S SEAT BELT WOULD TIGHTEN EXCESSIVELY AND THE CONTACT WAS CONCERNED THAT THE BELT COULD CAUSE INJURY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 190,000. ...UPDATED 07-10-13 *BF