2001 PONTIAC GRAND AM Complaints

IT WAS HARD FOR THE CONSUMER TO START THE VEHICLE, BUT ONCE STARTED THE AIR BAG/SECURITY LIGHT ILLUMINATED. THE LIGHT STAYED ON THE REMAINDER OF THE TIME THE VEHICLE WAS BEING OPERATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

I JUST PAID TO HAVE MY WIRES FOR MY HAZARD SWITCH FIXED, THEN I GET THE RECALL IN FOR THE SWITCH TO BE REPLACED. GM WOULDN'T JUST GIVE ME A REIMBERMENT FOR THE WIRES I HAD TO REPLACE. *AK

THERE IS A HESITATION WHEN DRIVING ON HIGHWAYS WHEN YOU ACCELERATE INTO A HIGHER GEAR. IT HAS BEEN CHECKED OUT COUNTLESS TIMES AND NOTHING IS PICKED UP ON THE COMPUTER.*AK

AIR CONDITIONER MOTOR STOPS WORKING ON POSITIONS 1 AND 2. POSITION 3 IS VERY SLOW. FAN DOES NOT BLOW OUT AIR.*AK

THE SOUND FOR THE TURN SIGNALS WOULD CONTINUE AFTER THE SIGNAL WAS OFF. PROBLEM WAS CAUSED DUE TO A SHORT IN THE WIRING. *PH *MR

OUR 2001 PONTIAC GRAND AM GT1 HAS COOLANT LEAKS. 3/15/04 WE CALLED PONTIAC TO REQUEST ASSISTANCE. THEY OPENED A FILE & SAID THEY'D INVESTIGATE TO DETERMINE IF THE PROBLEMS WERE A MANUFACTURER DEFECT & IF SO PROVIDE REPAIR ASSISTANCE, TO TAKE IT TO A DEALERSHIP FOR EVALUATION & CALL BACK WITH DIAGNOSIS, WHICH WE DID 3/19/04 (COST $47). THE DEALERSHIP SAID THE INTAKE MANIFOLD GASKET NEEDED REPLACING [SEE GM SERVICE BULLETIN #03-06-01-010] & WOULD COST $700+. AFTER APPROX A MONTH OF WAITING, ON 4/14/04 PONTIAC DENIED OUR REQUEST STATING WE WERE PAST WARRANTY & THERE WAS NO RECALL. (WE KNEW THAT & SO DID THEY FROM THE START! OTHERWISE, WE WOULD HAVE JUST HAD IT FIXED!) NO ONE READ THE SERVICE BULLETIN & PONTIAC REFUSES TO ADMIT LIABILITY FOR A FAULTY INTAKE MANIFOLD GASKET, DESPITE THE SERVICE BULLETIN WHICH READS: "CORRECTION: INSTALL A NEW DESIGN INTAKE MANIFOLD GASKET. THE MATERIAL USED IN THE GASKET HAS BEEN CHANGED IN ORDER TO IMPROVE THE SEALING QUALITIES OF THE GASKET. WHEN REPLACING THE GASKET, THE INTAKE MANIFOLD BOLTS MUST ALSO BE CLEANED, COATED WITH THREADLOCKER AND TORQUED TO A REVISED SPECIFICATION." NOT A MANUFACTURER'S DEFECT? IN DENYING OUR REQUEST PONTIAC IS HIDING BEHIND THE FACT THAT THEY HAVE UNETHICALLY NOT ISSUED A RECALL ON THEIR ADMITTED DEFECT. THEY HAVE IDENTIFIED A DESIGN DEFECT BUT DISGUISED IT IN A SERVICE BULLETIN, THEN USED THE WORDS "NEW DESIGN", "CHANGED IN ORDER TO IMPROVE" AND "REVISED SPECIFICATION", WHICH ADMITS FAULTY EQUIPMENT & PROCEDURES & SHOULD WARRANT A RECALL OR AT LEAST ASSISTANCE TO THE CUSTOMER!! PLEASE LOOK INTO THIS MATTER ON OUR BEHALF. WE APPRECIATE ANY ASSISTANCE YOU CAN OFFER US.*AK

CONSUMER RECEIVED A RECALL NOTICE FOR REPLACEMENT OF HAZARD WARNING FLASHER SWITCH. CONSUMER SPOKE WITH SERVICE MANAGER VICKY WESTON ABOUT INCOMPLETE RECALL REPAIR ON THE SWITCH. *AK

MY 2001 PONTIAC GRAND AM EXPERIENCED PROBLEMS WITH THE TURN SIGNAL MAKING "CLICKING" SOUNDS AFTER TURNING THE TURN SIGNAL OFF AS WELL AS JUST "CLICKING" WITHOUT HAVING USED THE TURN SIGNAL. AT TIMES THERE WAS A CONSTANT CLICKING SOUND. I TOOK THE VEHICLE IN A SECOND TIME TO THE DEALERSHIP TO HAVE THE MULTI FUNCTION TURN SIGNAL SWITCH REPLACED AFTER IT HAD BEEN DIAGNOSED. THE FIRST TIME I TOOK IT IN (FOR THE SAME PROBLEM) WAS TO HAVE THE HAZARD SWITCH REPLACED PER RECALL NOTICE # P03043-S OF MARCH 2004. REPLACING THE HAZARRD SWITCH DID NOT REMEDY THE SITUATION SO MY VEHICLE WAS TAKEN BACK IN TO BE DIAGNOSED. DIAGNOSIS WAS "TECH FOUND MULTI FUNCTION TURN SIGNAL SWITCH INTERMITTENT CONTACT."

I HAVE HAD SEVERAL PROBLEMS WITH MY VECHICLE NOT STARTING AND THE DEALER HAS TOLD ME SEVERAL DIFFERENT REASONS. BACK IN MAY 2003 IS SUPPOSE TO HAVE BEEN THE COMPUTER CODES WERE INPROPERLY PUT INTO MY CAR BUT NOW IN MARCH 2004 IT IS MY IGNITION SWITCH WHICH A FRIEND OF MINE HAS HAD THE SAME PROBLEM BUT IT WAS A RECALL ON HER CAR YEAR. *JB

TURNED OF THE VEHICLE AND IT WOULD NOT RESTART. THE ENGINE TURNED OVER BUT IT WOULD NOT FIRE.*AK