2002 PONTIAC GRAND PRIX Complaints
View complaints related to 2002 PONTIAC GRAND PRIX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 320 complaints submitted for the 2002 PONTIAC GRAND PRIX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 PONTIAC GRAND PRIX- PENSICOLA , FL
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. AFTER INSERTING THE KEY INTO THE IGNITION SWITCH, IT BECAME VERY DIFFICULT TO REMOVE FROM THE IGNITION. IN ADDITION, THE DIGITAL DISPLAY AND THE HEADLIGHTS FLICKERED. THE DEALER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 90,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 PONTIAC GRAND PRIX- LONG PINE, NE
MY DAUGHTER WAS DRIVING ON A GRAVEL ROAD, GOING AROUND A CURVE. ANOTHER VEHICLE CAME AROUND THE CURVE FROM THE OPPOSITE DIRECTION AND HIT HER HEAD ON. BOTH AIR BAGS FAILED TO DEPLOY. MY DAUGHTER (DRIVER) AND A PASSENGER BOTH HAD MINOR HEAD INJURIES DUE TO HITTING THE WINDSHIELD. THE CAR IS CONSIDERED A TOTAL LOSS. I WAS NEVER NOTIFIED OF ANY RECALL ON THE AIR BAGS. BOTH GIRLS HAD TO SEEK MEDICAL ATTENTION DUE TO THE CONCERN OF HEAD INJURY AND/OR CONCUSSION, RESULTING IN MEDICAL COSTS. *TR
Source: NHTSA WEB SITE -
2002 PONTIAC GRAND PRIX- SAN JOSE, CA
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE ENGINE REMAINED ON WHEN THE KEY WAS REMOVED FROM THE IGNITION. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,361.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 PONTIAC GRAND PRIX- MCKINNEY, TX
DRIVING ON HIGHWAY, BACK DRIVER'S SIDE WINDOW COMES CRASHING DOWN INTO CAR DOOR, FOR NO REASON. THEN BACK PASSENGER WINDOW STOPS WORKING COMPLETELY, A FEW WEEKS LATER. DRIVER'S SIDE WINDOW STARTS SLIDING DOWN AS CAR IS IN MOTION AFTER TURNING CORNER, I GRABBED WINDOW TRYING TO HOLD ONTO IT, SO IT WOULDN'T DROP ALL THE WAY DOWN INTO THE DOOR, RUSHING HOME SO MY HUSBAND COULD TAPE UP THE WINDOW TILL WE COULD GET IT FIXED. NOW THE FRONT ELECTRONIC PASSENGER WINDOW WILL NOT MOVE UP OR DOWN. THIS HAS HAPPENED WITHIN A FEW MONTHS OF EACH OTHER FOR " NO EXPLAINABLE REASON". MY HUSBAND AND I ARE IN OUR 50'S, WITH NO CHILDREN OR PASSENGER'S IN THE CAR, AND HAVE NEVER HAD THIS HAPPEN TO ANY CAR WE'VE OWNED IN THE PAST. HELP, WE KNOW THIS IS VERY DANGEROUS AND NOT NORMAL! *TR
Source: NHTSA WEB SITE -
2002 PONTIAC GRAND PRIX- INDIANAPOLIS, IN
TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. WHILE PARKED, THE VEHICLE CAUGHT FIRE UNDERNEATH THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THERE WERE NO INJURIES. THE FIRE CHIEF STATED THAT THE FIRE ORIGINATED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 191,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 PONTIAC GRAND PRIX- SPRINGFIELD, VA
ROUTINELY EXPERIENCES IGNITION SWITCH PROBLEMS. KEY CAN BE REMOVED WHILE CAR IS STILL RUNNING AND FROM OTHER SWITCH POSITIONS. ONE TIME THE KEY WAS REMOVED IN THE ACCESSORIES POSITION BY MISTAKE, AND UNKNOWINGLY THE BATTERY DRAINED, REQUIRING A AAA SERVICE VISIT. THIS 2002 AUTO SHOULD BE INCLUDED IN THE RECALL ON OTHER YEAR GRAND PRIX IGNITION SWITCHES AS IT IS UNSAFE. *TR
Source: NHTSA WEB SITE -
2002 PONTIAC GRAND PRIX- EDEN PRARIE, MN
I BOUGHT THIS CAR USED AND THE WARRANTY HAD RUN OUT AND THE IGNITION FROZE UP SO I COULD NOT GET THE KEY OUT THIS ONE DAY.I PLAYED WITH THE KEY AND TRIED TO MOVE THE SHIFT LEVER AND IT WAS FROZEN ALONG WITH THE STEERING WHEEL. I LEFT THE CAR ALONE FOR ABOUT AN HOUR CAME OUT AND THE KEY CAME OUT AND EVERYTHING WORKED GOOD. OVER THE YEARS THIS HAPPENED ALOT AND FINALLY I GOT ON THE INTERNET AND ONE GUY SAID THERE IS A HOLE BY THE IGNITION SWITCH THAT YOU CAN PUT A PENCIL IN VERY CAREFULLY AND IF YOU MOVE IT AROUND IT WILL RELEASE THE TUMBLER AND KEY. I DID THAT AND PUT A PENCIL IN THERE AND BROKE IT OFF AND IT HAS WORKED EVERY TIME BUT THE STEERING WHEEL DON'T LOCK AND YOU CAN TAKE THE KEY OUT WHILE DRIVING OR ANY TIME. I TALKED TO GM DEALERS OVER THE YEARS AND THEY WANTED TOO MUCH MONEY TO PUT A NEW IGNITION SWITCH IN$500-TO $600 . I COULD NOT AFFORD IT. THERE ARE HUNDREDS OF GRAND PRIX PONTIACS LIKE MY YEAR AND MAKE ON THE INTERNET THAT COMPLAINED ABOUT THE SAME PROBLEM. NOW THIS RECALL CONVENIENTLY MISSES THE 2002 GRAND PRIX PONTIAC. I'M JUST LUCKY I DID NOT HAVE A PROBLEM WHILE DRIVING AND I DON'T KNOW IF MY AIR BAGS WORK OR NOT. *TR
Source: NHTSA WEB SITE -
2002 PONTIAC GRAND PRIX- LOUISVILLE, KY
RAIN/CAR WASH WATER POURING INTO BLOWER MOTOR DOWN THROUGH PASSENGER FLOORBOARD. IT IS CAUSING NOT ONLY WATER DAMAGE, BUT ELECTRICAL ISSUES AS WELL. HAVE HAD TO REPLACE BLOWER MOTOR RESISTOR AND THE MOTOR ITSELF. HAVE ONLY HAD THIS MOTOR LESS THAN A YEAR AND IT IS ALREADY STARTING TO MAKE NOISE. HAVE ATTEMPTED SEVERAL FIXES INCLUDING A NEW RUBBER SEAL DIVERTER AND MOST RECENTLY, A NEW PLASTIC DIVERTER WHICH IS FITTED UNDER THE COWLING TO NO AVAIL. PLEASE HELP. *TR
Source: NHTSA WEB SITE -
2002 PONTIAC GRAND PRIX- BROKEN ARROW, OK
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT UNKNOWN WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 PONTIAC GRAND PRIX- GRAND RAPIDS, MI
WE WERE TRAVELING WEST BOUND ON 28TH STREET WHICH HAS TWO LANES EACH DIRECTION PLUS A TURNING LANE. WE WERE IN THE RIGHT LANE AND THE LEFT LANE TRAFFIC HAD COME TO A STOP. AS WE CAME UP TO THE STOPPED CAR A PICKUP TRUCK WAS TURNED LEFT INTO OUR LANE TRYING TO CROSS BOTH LANES. HE CAME ACROSS PRETTY FAST AND WE HIT THE FRONT LEFT BUMPER PRETTY MUCH DEAD CENTER. I STEPPED ON THE BRAKES AS HARD AS I COULD HE WAS JUST TO CLOSE TO AVOID HIM. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS DID NOT LOCK UP RIGHT AWAY THEY EXTENDED TO FAR OUT BEFORE THEY LOCKED. MY FACE HIT THE STEERING WHEEL AND BENT UP MY GLASSES AND MY STOMACH AND FROM MY MIDDLE BACK TO THE MIDDLE OF MY HIP WHERE THE BUCKLE IS. I'VE BEEN HAVING A HEADACHE, BLURRY VISION AND MISERABLE EYE PAIN AND PAIN DOWN MY NECK AND TINGLING FINGERS. ER DOC SAID SPRAINED NECK AND BACK. MY WIFE HAS HUGE BRUISES ACROSS HER BODY. SHE IS SUFFERING FROM NECK PAIN,HEAD PAIN,HEADACHES,LEG PAIN, PELVIC PAIN AND IS NAUSEOUS AND HAS BEEN VOMITING. THE IMPACT WAS HARD ENOUGH TO PUSH THE TRUCK ABOUT 15 FEET SIDEWAYS. IT RIPPED HOOK FROM THE HOOD AND BENT THE HOOD UP.THE PASSENGER SIDE FENDER GOT PUSHED BACK INTO DOOR SO HARD TO OPEN AND FENDER WAS CAVED IN WHEN DOOR WAS PRIED OPEN. THE BATTERY BOX WAS BENT. WIPERS WERE BENT, WINDSHIELD GOT BROKE. THE BUMPER AND GRILLED WAS PUSHED BACK AND AIR VENTS RIPPED FREE. HEADLIGHTS WERE BROKEN. INSURANCE COMPANY TOTALED THE CAR. I ASKED THE GUY AT THE LOT WHY THE BAGS DIDN'T GO OFF AND HE SAID HE WAS SURPRISED BECAUSE IT WAS OBVIOUS TO HIM THAT THERE WAS MORE THAN ONE SENSOR HAD BEEN HIT. OF COURSE WAITING THE WEEK LIKE THE ER DOC SAID TO WAIT TO SEE OUR OWN DOCS AND BEING A HOLIDAY WEEKEND JUST DELAY THINGS. MY LAPTOP SCREEN GOT BROKE AND SO MUCH IS GOING TO COME OUT OF MY OWN POCKET. THEY THAN TELL ME I HAVE TO PAY SALES TAX ON THE MONEY I'M GETTING FOR THE CAR. *TR UPDATED 1/28/2015 *JS
Source: NHTSA WEB SITE