2002 PONTIAC GRAND PRIX Complaints
View complaints related to 2002 PONTIAC GRAND PRIX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 320 complaints submitted for the 2002 PONTIAC GRAND PRIX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 PONTIAC GRAND PRIX- GRAND RAPIDS , MI
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT WAS INVOLVED IN A VEHICLE CRASH. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELTS FAILED TO PROVIDE RESTRAINT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 168,000. UPDATED 11/12/14*LJ THE CONSUMER STATED THE CRASH WAS A HEAD ON COLLISION. THE DRIVER AND PASSENGER RECEIVED HEAD INJURIES, HEADACHES, LOW BACK AND LEG PAIN. THE CONSUMER HAD A HERNIATED DISC. UPDATED 4/30/2015 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 PONTIAC GRAND PRIX- APPLE CREEK, OH
VEHICLE WOULD RANDOMLY JUST SHUT OFF WHILE DRIVING.THERE WOULD BE NO INDICATION BEFOREHAND(LIKE SPUTTERING OR STALLING). IT WOULD JUST COMPLETELY SHUT OFF SOMETIMES WHILE DRIVING AT A REGULAR SPEED SOMETIMES AT A STOP. I WOULD LOSE ALL POWER STEERING POWER BRAKES ETC. I CONTACTED PONTIAC AND THEY TOLD ME THAT THERE WAS A LETTER (NOT A RECALL) SENT OUT ON THIS CAR THAT COULD HAVE A CATALYTIC CONVERTER. THEY SET UP AN APPT. WITH A LOCAL DEALER. CAR WAS TAKEN THERE TO HAVE CONVERTER CHECKED (WHICH THEY SAID WAS OK) AND ALSO TO FIX WHAT WAS CAUSING CAR TO SHUT OFF. BOTTOM LINE, THEY INFORMED ME CAR WAS SHOWING NUMEROUS CODES ON COMPUTER. I TOLD THEM I ONLY WANTED TO FIX WHAT WAS CAUSING VEHICLE TO SHUT OFF.THEY INFORMED THAT ANY ONE OF THE CODES COULD CAUSE THE PROBLEM. I LEFT THERE WITH A BILL OVER 1500.00 AND VEHICLE SHUT OFF ON ME WITHIN 2 DAYS OF REPAIRS(WHICH WE LATER ARGUED WOULD NOT CAUSE THE PARTICULAR PROBLEM).THEY HAD ME BRING CAR BACK AND TOLD ME THERE WAS NOTHING THEY COULD DO UNLESS IT THREW A CODE. WITH ALL THE GM IGNITION PROBLEMS, JUST WONDERING IF PERHAPS THIS COULD BE MY PROBLEM ALSO BUT HAVE YET TO SEE MY CAR ON RECALL. ANY HELP OR WHO I CONTACT/COMPLAIN TO WOULD BE GREATLY APPRECIATED. I HAVE BECOME VERY NERVOUS DRIVING AND HAVE GRANDCHILDREN THAT I DON'T WANT TO TRANSPORT IF THIS IS A SAFETY ISSUE BECAUSE IT CAN GO SEVERAL DAYS OK THEN SOMETIMES WILL SHUT OFF SEVERAL TIMES A DAY AT RANDOM TIMES. AFRAID THAT ONE DAY IT WILL SHUT OFF AND CAUSE A CRASH AS I HAVE BEEN CLOSE SEVERAL TIMES. *TR
Source: NHTSA WEB SITE -
2002 PONTIAC GRAND PRIX- AURORA, CO
THE MULTI FUNCTION SWITCH HAS MALFUNCTIONED THIS IS A COMMON OCCURRENCE ON THESE CARS. THE MALFUNCTION OF THIS SWITCH HAS MEANT THAT THE BRAKE LIGHTS DO NOT WORK CAUSING SOMEONE TO RUN INTO THE BACK OF MY CAR AS I WAS SLOWING IN TRAFFIC. THE SHIFT LEVER LOCK WILL NOT ENGAGE LEAVING THE KEYS UNABLE TO BE REMOVED AND THE SHIFTER CAN BE MOVED OUT OF PARK WITHOUT THE BRAKE PEDAL BEING PRESSED. THE IGNITION SWITCH AND HARNESS MALFUNCTION CAUSING THE FAN TO NOT WORK IN ANYTHING BUT 5. LOOK AT THE MESSAGE BOARDS ALL THREE A COMMON OCCURRENCE AND WORSE GM KNOWS OF THESE PROBLEMS AND HAVE REFUSED TO ADDRESS THEM. *TR
Source: NHTSA WEB SITE -
2002 PONTIAC GRAND PRIX- HOLT, MI
I PURCHASED THIS VEHICLE FROM A LADY SHE WAS SELLING IT. A COUPLE WEEKS LATER I STARTED HAVING PROBLEMS WITH THE IGNITION. WHEN I TRY TO TURN MY CAR OFF BY TURNING THE KEY BACKWARDS IT GETS STUCK AND I HAVE TO SIT THERE ANDAND CONSTANTLY JIGGLE THE KEY UNTIL I'M ABLE TO GET IT TO RELEASE. THIS HAPPENS ABOUT ONCE A WEEK BUT SOMETIMES TWICE A DAY THERE IS EVEN TIMES I CAN'T GET THE KEY OUT SO I'M FORCED TO LEAVE IT LIKE THAT REQUIRING A JUMP THE NEXT DAY. I JUST WANT TO KNOW IF MY CAR IS ON THE RECALL LIST FOR THE FAULTY IGNITION SWITCH. *TR
Source: NHTSA WEB SITE -
2002 PONTIAC GRAND PRIX- KIRKLAND, WA
I BOUGHT THE CAR AUGUST 2013 AND IT SEEMS LIKE THE COOLING SYSTEM HAS THE ISSUES. THE ENGINE LIGHT AS WELL AS THE LOW COOLANT LIGHT HAVE ALWAYS BEEN ON EVEN THOUGH THERE WERE SUFFICIENT COOLANT. I SAW THERE WAS A RECALL REGARDING THE ISSUES BACK IN 2008 OR 2009. I CALLED THEM TODAY AND THEY TOLD ME THE RECALL HAS BEEN CLOSED. I CHECKED THE CAR FAX AND THERE WAS NO RECALLED DONE ON THIS CAR. EVERY TIME WHEN I AM DRIVING, I KEPT LOOKING AT THE ENGINE TEMPERATURE. EVERY TIME WHEN I AM DRIVING, I AM WORRY THERE WILL BE A BURNING SMELL. IT IS A SUCH METAL BURDEN FOR ME. I WISH I COULD BUY A NEWER CAR, BUT I AM A MEDICAL STUDENT AND I CANNOT AFFORD TOO MUCH FOR THE CAR. PLEASE LET ME KNOW IF THE RECALL IS STILL OPEN. *TR
Source: NHTSA WEB SITE -
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2002 PONTIAC GRAND PRIX- EL PASO, TX
AS IM DRIVING THE VEHICLE STALLS AND TURNS OFF..THEN I HV TO PUT IT ON NEUTRO AND TURN IT BACK ON THEN IT TURNS ON LIKE IF NOTHING AND STOPS AGAIN. IT SHUTS DOWN WHILE IM DRIVING ON FREEWAY BUSY STREETS EVERYWHERE AND I ALMOST GOT HIT STRAIGHT ON CAUSE THE CAR JUST TURN OFF AND STOPPED IN THE MIDDLE OF INTERSECTION. *TR
Source: NHTSA WEB SITE -
2002 PONTIAC GRAND PRIX- OLYMPIA, WA
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING TO STOP, THE BRAKES WERE DEPRESSED AND FAILED TO RESPOND. THE CONTACT DISCOVERED THAT THE LINER PANEL ABOVE THE BRAKE PEDAL HAD SAGGED MAKING CONTACT WITH THE BRAKE PEDAL AND CAUSING THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND A DEALER WHERE BOTH WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 PONTIAC GRAND PRIX- CRITTENDEN, KY
LAST MONDAY I WAS GOING TO THE BALL FIELD TO WATCH MY NEPHEW PRACTICE BASEBALL. I PULLED IN, SHUT MY CAR OFF AND WENT TO GET THE STROLLER OUT OF MY TRUNK FOR MY DAUGHTER. I STARTED TO SEE SMOKE, AND THEN I STARTED SMELLING IT ALSO. I HURRIED AND GOT MY DAUGHTER INTO THE STROLLER AND THEN SAW THE SMOKE STARTING TO GET HEAVIER. I POPPED MY HOOD AND OPENED IT AND IT WAS IN FLAMES. I TRIED TO GET WATER BUT I DIDN'T HAVE NONE. I THEN CALLED 911 AND THE FIRE SQUAD CAME AND PUT THE FIRE OUT. I HAD NO CLUE AT THE TIME WHY IN THE WORLD MY CAR CAUGHT ON FIRE I WAS JUST EXCITED THAT NEITHER MY DAUGHTER OR I WERE HARMED. UNFORTUNATELY I ONLY HAVE LIABILITY ON MY CAR SO THERE WAS NOTHING I COULD DO FOR IT. I DECIDED TO SEARCH GOOGLE THAT NIGHT AND SEE IF THIS HAD HAPPENED TO OTHERS BEFORE AND THERE I FOUND OUT THAT THERE HAD BEEN A RECALL ON MY CAR FOR ENGINE FIRES. I HAD NO CLUE THERE HAD BEEN A RECALL DONE IN 2009 FOR MY CAR. WAS WONDERING IF SOMEONE COULD HELP ME OUT WITH MY SITUATION. *TR
Source: NHTSA WEB SITE -
2002 PONTIAC GRAND PRIX- SOUTH HUNTINGTON , NY
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE ENTIRE INSTRUMENT PANEL AND ELECTRICAL SYSTEM FAILED. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 PONTIAC GRAND PRIX- WESTFIELD, NJ
THE IGNITION KEY GETS STUCK AND CANNOT BE REMOVED. THIS IS INTERMITTENT. DEALER COULD NOT FIX THE PROBLEM. *TR
Source: NHTSA WEB SITE