2004 PONTIAC GRAND PRIX Complaints

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH. THE DEALER STATED THAT THE FAILURE WAS NOT RELATED TO NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

KEY LOOSE IN IGNITION CAUSING VOLTAGE TO DROP WHILE IDLING , WHICH CAUSES TRACKING SYSTEM FAULT TO APPEAR ON DASH. KEY SO LOOSE IN IGNITION ( THE SLIGHTEST MOVEMENT CAN CAUSE CAR TO TURN OFF. TOOK TO GM...AND HE AGREED AND SAW HOW LOOSE KEY WERE. TALKED TO GM COMPLAINT-CASE # AND TOLD THEM I WOULD FEEL SAFER TO GO AHEAD AND REPLACE IGNITION SWITCH AND CYLINDER DUE TO KEY NOT MAKING GOOD CONNECTION WITH CYLINDER DUE TO LOOSE IGNITION SWITCH!!! $700.00 REPAIR BILL I WOULD LOVE TO BE COMPENSATED ON. HAD WORK DONE 09-19-2014. PLEASE REPLY THANK YOU. *TR

TL* THE CONTACT OWNED A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE DRIVER WAS UNABLE TO TURN THE STEERING WHEEL AND THE VEHICLE STALLED. AS A RESULT, THE DRIVER CRASHED INTO AN EXPRESSWAY WALL AND BOUNCED OFF INTO TRAFFIC WHERE IT WAS STRUCK BY ANOTHER VEHICLE AND A TRUCK. A POLICE REPORT WAS FILED. THE DRIVER WAS FATALLY INJURED. THE VEHICLE WAS DESTROYED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM), BUT IT WAS NOT CONFIRMED IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND SPEED WERE UNAVAILABLE.

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT EXCESSIVE FORCE WAS REQUIRED TO MANEUVER THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND THE POWER STEERING PUMP AND RACK AND PINION WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 219,940.

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE POWER STEERING FAILED AND EXCESSIVE FORCE WAS REQUIRED TO MANEUVER THE VEHICLE. THE FAILURE CAUSED THE CONTACT TO CRASH INTO A SIDE WALL AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND MINOR INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO A SALVAGE FACILITY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

I WAS TAKING OFF FROM A STOP LIGHT SOMETIME IN MARCH OF 2014. I DON'T REMEMBER THE EXACT DATE. AS I WAS TAKING OFF THERE WAS A LOUD BANG/POP NOISE AND THE CAR DIDN'T WANT TO MOVE. SO I PULLED OVER TO THE SIDE OF THE ROAD ABOUT 200 OR SO FEET FROM THE STOP LIGHT, SHUT OFF THE ENGINE AND LIFTED THE HOOD TO CHECK AND SEE WHAT THE PROBLEM WAS. BY WHAT I COULD SEE THERE WAS NOTHING WRONG WITH THE ENGINE. SO I STARTED THE ENGINE AND PUT THE CAR IN DRIVE AND THE ENGINE JUST REVVED AS IF IT WAS IN NEUTRAL. I PUT IT IN THIRD AND IT DID THE SAME THING. SO I FIGURED IT WAS A TRANSMISSION PROBLEM. THEN I PUT IT IN SECOND AND IT TOOK OFF JUST FINE BUT ONLY WENT 50 MPH TOPS. I WOULD HAVE TO SHIFT IT MANUALLY TO GO INTO THIRD OR DRIVE. AFTER THAT HAPPENED THE TRANSMISSION WORKED UNTIL MAY 18, 2014 WHEN EVERYTHING EXCEPT THE REVERSE GEAR STOPPED WORKING. I RESEARCHED THIS ONLINE AND I'M NOT THE ONLY PERSON THIS HAPPENED TO AND THEY WERE ALL AT AN AVERAGE OF 103,000 TO 105,000 MILES ON THE CAR. *TR

SON WAS DRIVING CAR AND HIT ANOTHER CAR HEAD ON. HE RECEIVED CONCUSSION AND BROKEN FOOT. HE IS NOT SURE WHAT HAPPENED TO CAUSE HIM TO GO LEFT OF CENTER, AIR BAGS DID NOT DEPLOY AND CAR WAS TOTALED. THIS WAS ACTUALLY 2ND TIME CAR VEERED OFF FOR NO REASON. FIRST TIME CAR HIT A CURB AND BLEW A TIRE. NO EXPLANATION AS TO WHY THIS HAPPENED, THEN CAR WAS DROVE UNTIL THE SERIOUS HEAD ON CRASH, NOW THAT RECALLS ARE BEING MADE PUBLIC ABOUT IGNITION ISSUES, WE FEEL LIKE THIS CAUSED BOTH WRECKS. *TR

[XXX] INSISTED, "THEY'RE CARS ARE SAFE, BUT THIS IS FAR FROM THE TRUTH!" I PURCHASED, THIS CAR ON 02/26/2014, AND THERE WHERE NO VISIBLE SIGN ON HOW MUCH THE CAR COST, [XXX] WAS THE SALESMAN, WHO GATHERED MY INFORMATION, SHOWED ME TWO CARS, AND I TEST DROVE ONE, BUT NONE WAS WHAT I WAS LOOKING FOR, BECAUSE I INDICATED, I NEEDED AND SUV FOR MY WORK, BUT THEY SAID, "YOUR INCOME WASN'T ENOUGH, AND I ASKED, WHY NONE OF THE VEHICLES HAVE PRICES ON THEM, BUT THEY CONTINUE TO AVOID MY QUESTIONS. I WAS NOT SATISFIED WITH THE TWO VEHICLES, AND THEIR MANAGER, WHICH FINANCE THE VEHICLE FROM [XXX]/CNAC CAME OUT AND SHOWED ME TWO OTHER VEHICLES, AND I KEPT ASKING FOR A SUV, BUT HIS EXPLANATION, 'IT ISN'T IN YOU PRICE RANGE, AND WE WILL DO A BUDGET AFTER YOU CHOOSE A CAR, AND OUT OF THE FOUR CHOICES, I CHOSE THE GRAND AM, I TEST DROVE THE CAR, I TOLD THEM ABOUT THE RUBBING AND A NOISE, AND THE INDICATED, YOU WILL HAVE A WARRANTY, AND WE WILL FIX ANYTHING UNDER THE HOOD, AND ANY THING THAT HAS TO DO WITH THE BRAKES, TIRES, THEY ARE NEW, LIGHTS, BECAUSE WE REFURBISH ALL OUR CARS, "THAT'S WHY WE CHARGE WHAT WE DO; EVERYTHING IS NEW ON THE VEHICLE!, BUT CLEARLY THIS IS A LIE!" I HAVE TAKEN THIS VEHICLE TO BE FIXED FOUR TIMES, THIS LAST TIME, I WENT TO JIFFY LUBE, AND THEY TOOK DIAGNOSTIC, "THE FRONT BRAKES ARE GOING OUT, I HAD TO PURCHASE A AIR FILTER, AND A PCV VALVE, THE DIAGNOSTIC TEST INDICATED, "I DID NOT HAVE A LICENSE LIGHT, LEFT FRONT LIGHT, LEFT BRAKE LIGHTS, TURN SIGNALS DO NOT WORK, NOR DO I HAVE BRAKES!" I PAY $339.91 A MONTH, I INDICATED, TO CNAC, "I CAN NOT AFFORD THIS PRICE, I JUST DO NOT WANT THE CAR, AND CNAC FINANCE GUY TOLD ME, "YOU HAVE ALREADY PURCHASED THE CAR!" A DAY AFTER, I PURCHASED THE VEHICLE, THE TROUBLE STARTED, CHECK ENGINE LIGHTS, OIL LIGHTS, STEERING WHEEL CLICKING, AND CLACKING, FIXED AFTER THREE MONTHS, NEVER FIXED BRAKES! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS PULLING INTO MY DRIVE WAY AND MY POWER STEERING WENT OUT. ON A SEPARATE OCCASION MY BLOWER MOTOR WOULD NOT SWITCH OFF I HAD TO REMOVE THE BATTERY CABLES IN ORDER FOR IT TO SHUT OFF. WHEN I HAD IT LOOKED AT THE BLOWER MOTOR RESISTOR HAD BURN MARKS ON IT. AND I WAS LUCKY TO HAVE IT REPLACED AS IT COULD HAVE CAUSED A FIRE. THE CAR OVER HEATS WHEN THE HEATING SYSTEM IS NOT WORKING DESPITE HAVING A NEW WATER PUMP REPLACED. I WAS SLOW ON MY STREET AND THE KEY HAD FALLEN OUT OF MY IGNITION AND THE CAR SHUT OFF I WAS NOT GOING VERY FAST AND I WAS ON MY STREET BUT IT WAS SCARY AS I HAD TO TRY TO PULL THE CAR OVER IN ORDER TO TRY AND RESTART IT. THIS VEHICLE SAYS IT HAS MANY RECALLS BUT WHEN I PLACE MY VIN IN THE GM WEBSITE IT SAYS NOTHING. MY AIR BAG LIGHT IS ON AND I FEEL AS THOUGH MY CAR MAY NOT DEPLOY THE AIR BAGS IN A CRASH. *TR

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED. THE ENGINE LIGHT AND ENGINE POWER REDUCED INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD WHERE THE VEHICLE WAS RESTARTED AND RESUMED NORMAL FUNCTIONED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ACCELERATOR SENSOR AND CRANK SHAFT SENSOR WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 88,000 AND THE CURRENT MILEAGE WAS 88,432.