1990 PONTIAC GRAND PRIX Complaints

REAR LEFT AND RIGHT CARRIAGE BOLTS PULLED THROUGH RETAINERS, CAUSING THE STEERING SHAFT TO SPLIT AND THE ENGINE CRADLE TO DROP TO THE GROUND. PONTIAC ADMITS RESPONSIBILITY AND ALSO AGREED TO PROVIDE WORK ACCORDING TO "WARRANTY" I.E. PONTIAC WILL ABSORB THE COST OF REPAIR. WORK DONE BY RUSS AT WOBURN, MASS. PONTIAC. THE GM REP SPOKE WITH MY HUSBAND SEVERAL TIMES, INDICATING PONTIAC'S RESPONSIBILITY AND THAT THE WORK WAS BEING DONE AS A RECALL. HOWEVER, WHEN THE WORK WAS COMPLETED AND THE CAR WAS READY TO BE PICKED UP, GM'S FINAL WORD WAS HANDED DOWN AND THEY REFUSE TO ABSORB THE COST (800-762-2737 FILE #S19313957). THE COST OF THE REPAIR IS $620.00 (WHICH INCLUDES AN INFLATED TOW CHARGE OF $115.00 -- THE ACTUAL COST OF THE TOW ACCORDING TO THE DRIVER IS $65.00). MY NORMAL DRIVING HABITS TAKE ME 15 MILES TO AND FROM WORK ON THE HIGHWAY, IF THIS HAD HAPPED ON A WEEKDAY AND I WAS TRAVELLING AT MY USUAL AVERAGE RATE OF SPEED OF 70 MPH I WOULD BE HAVE BEEN SERIOUSLY INJURED OR DEAD. I EXPECT TO BE FULLY COMPENSATED FOR THIS FAILURE AS A GOOD FAITH GESTURE THAT PONTIAC STANDS BEHIND THEIR VEHICLES EVEN AFTER 10 YEARS. IT APPEARS THAT THE BOLTS LOOSENED THEMSELVES FROM THE CARRIAGE. THIS IS A SERIOUS SAFETY DEFECT, WHICH PONTIAC IS RESPONSIBLE TO CORRECT BOTH PROFESSIONALLY AND FINANCIALLY. PRIOR TO THE ENGINE FALLING ONTO THE GROUND, THIS WAS A DEPENDABLE, EXCELLENT RUNNING VEHICLE. I CAN ONLY HOPE THAT THERE WAS NO DAMAGE TO THE ENGINE WHEN THE BOLTS FAILED. YOUR INTERVENTION IS APPRECIATED.*AK

WHILE DRIVING BRAKES MAKE A LOUD NOISE. CONTACTED DEALER. CALIPERS HAD FROZEN UP.*AK *YH

WHILE DRIVING AT ANY SPEED AND HITTING A BUMP STEERING COLUMN WILL PULL TO RIGHT OR LEFT. CAUSE UNKNOWN. DEALER NOTIFIED.*AK

CONSUMER STATES VEHICLE IS SHAKING IN THE FRONT AND NOT SHIFTING PROPERLY. *JB CONSUMER STATED THAT THE DRIVE TRAIN WAS SLIPPING. ALSO THE FRONT CONTROL ARM FAILED. *YH

ENGINE CRADLE HAD ROTTED OUT UNDERNEATH FRAME. THERE IS RECALL 10946 00 V 189 000. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

REAR CALIPER HAS LOCKED UP. DEALERSHIP INFORMED CONSUMER OF A CLASS ACTION SUIT REGARDING THIS DEFECT. HOWEVER, CUTOFF DATE FOR CLASS ACTION WAS LAST YEAR. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

MOTOR MOUNTS CAME LOOSE AND ENGINE FELL DOWN SOME INCHES. CURRENTLY CONSUMER IS NOT ABLE TO START VEHICLE.*AK

RETAINER AND INSULATER THAT HOLD ENGINE CRADLE HAD TO BE REPLACED DUE TO RUST. MANUFACTURER WILL BE NOTIFIED.*AK THREE OF THE FOUR RETAINER RUSTED OUT COMPELETELY. EVENTHOUGH THERE WAS A RECALL, THIS VEHICLE WAS NOT IN THE LIST. *YH

CONSUMER RECEIVED RECALL 00V189, HOWEVER IN 1999 THE REPAIR WAS COMPLETED BY SOMEONE OTHER THAN GM, CONSUMER SUBMITTED BILL FOR REFUND AND WAS DENIED DUE TO THE REPLACEMENT PARTS WERE NOT GM PARTS.

I CAN BE DRIVING DOWN THE ROAD AND MY HEADLIGHTS WILL GO OUT FOR NO REASON, IN THE OWNERS MANUAL IT SHOWS THIS PROBLEM SO THY MUST HAVE KNOWN IT WHEN IT WAS MANUFACTURED.....HELP, WHEN I BOUGHT THE VEHICLE THEY SAID THERE WAS NOTHING WRONG WITH IT, AND THEY EVEN ADVERTISE A WARRANTY BUT WHEN I APPROACHED THEM ABOUT IT, THEY SAID IT WAS SOLD AS IS..THE LABOR RATE TO HAVE IT LOOKED AT IS TOO GREAT....IF U COULD CONTACT ME I COULD GO INTO THE DETAILS FURTHER..THANK YOU. *AK