1997 PONTIAC GRAND PRIX Complaints
View complaints related to 1997 PONTIAC GRAND PRIX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 720 complaints submitted for the 1997 PONTIAC GRAND PRIX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1997 PONTIAC GRAND PRIX- TRENTON, NJ
TL* THE CONTACT OWNED A 1997 PONTIAC GRAND PRIX. THE CONTACT NOTICED SMOKE ENTERING THE VEHICLE FROM THE DOORS AND FLAMES UNDER THE HOOD. THE POLICE AND FIRE DEPARTMENTS WERE CALLED AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DEEMED DESTROYED. THE FAILURE MILEAGE WAS 114,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 PONTIAC GRAND PRIX- DIXON, IL
PURCHASED A USED 1997 PONTIAC GRAND PRIX FOR MY SON IN 2003 WHEN HE TURNED 16. DURING A SHORT TRIP HOME FROM A LIVESTOCK JUDGING CONTEST IN THE SPRING OF 2005, HE HAD PULLED AWAY FROM A STOP SIGN AND IMMEDIATELY NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT. HE PULLED OVER AND OPENED THE HOOD TO SEE HIS ENTIRE ENGINE ENGULFED IN FLAMES. THE CAR WAS IN A RURAL AREA AND BY THE TIME FIRE PERSONNEL GOT TO THE SCENE, THE ENTIRE CAR HAD BEEN BURNT UP IN FLAMES. APPROXIMATELY A YEAR OR TWO AFTER THE INCIDENT WE RECEIVED A RECALL NOTICE FROM GM IDENTIFYING THE EXACT PROBLEM WE HAD ENCOUNTERED. AFTER NUMEROUS CONTACTS WITH GM WANTING SOME SORT OF RESTITUTION THEY DENIED OUR CLAIM BECAUSE WE NO LONGER HAD THE CAR FOR THEM TO INVESTIGATE OR ANY PICTURES. WE DID HAVE THE TESTIMONY OF THE TOW TRUCK AND THE WEST BROOKLYN IL FIRE PERSONNEL BUT WOULD NOT ACCEPT THAT. OVER THE COARSE OF THE YEARS THEY KEEP SENDING US RECALL NOTICES ON THE SAME VEHICLE WANTING US TO BRING IT INTO THE DEALER FOR REPAIR. WE JUST RECEIVED ANOTHER NOTICE WITH THE INFORMATION ON WHO TO FILE A COMPLAINT WITH WHICH IS WHAT HAS PROMPTED THIS COMPLAINT LETTER.
Source: NHTSA WEB SITE -
1997 PONTIAC GRAND PRIX- WILLIS, MI
TL* THE CONTACT OWNED A 1997 PONTIAC GRAND PRIX. WHILE DRIVING OVER A BRIDGE, SMOKE APPEARED ON THE INTERIOR AND EXTERIOR OF THE VEHICLE WITHOUT WARNING. THE CONTACT WAS ABLE TO QUICKLY COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND EXIT THE VEHICLE. A FIRE ERUPTED UNDER THE HOOD AND CAUSED CATASTROPHIC ENGINE FAILURE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FLAMES. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A YARD AND DESTROYED. THE INSURANCE COMPANY WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 08V118000 (ENGINE AND ENGINE COOLING) SEVERAL MONTHS AFTER THE FIRE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 PONTIAC GRAND PRIX- RIVERVIEW, MI
TL* THE CONTACT OWNED A 1997 PONTIAC GRAND PRIX. WHILE DRIVING AT AN UNKNOWN SPEED INTO A DRIVEWAY, SMOKE WAS OBSERVED FROM THE FRONT END OF THE VEHICLE. THE CONTACT AND HER DAUGHTER QUICKLY EXITED THE VEHICLE BEFORE IT ERUPTED IN FLAMES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE REMNANTS OF THE VEHICLE WERE TOWED TO A JUNK YARD. TWO YEARS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE RIGHT AWAY. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 PONTIAC GRAND PRIX- GRAHAM, WA
ON THE 10TH OF JUNE IN 2016 DRIVING DOWN THE FREEWAY AT 65 MPH WITH THE CRUISE CONTROL ENGAGED, I NOTICED A WHITE COLORED SMOKE COMING FROM THE CAR. IN THE PROCESS OF PULLING OVER TO THE SHOULDER OF THE FREEWAY THE ENGINE STOPPED AND THE SMOKE CONTINUED. POPPED THE HOOD AND SAW A FIRE ON THE MIDDLE/ FRONTFRONT OF THE MOTOR. THE FORE WAS COMING FROM THE COVER ON THE TOP OF MOTOR.
Source: NHTSA WEB SITE -
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1997 PONTIAC GRAND PRIX- MOCKSVILLE, NC
TL* THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 PONTIAC GRAND PRIX- CHICAGO, IL
TL* THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 PONTIAC GRAND PRIX- WAPELLO, IA
TL* THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 PONTIAC GRAND PRIX- GLENDALE, AZ
TL* THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO CHARGE THE BATTERY. WHEN THE TECHNICIAN STARTED THE VEHICLE, HE HEARD A NOISE UNDER THE HOOD. THE TECHNICIAN OPENED THE HOOD AND A BIG EXPLOSION OCCURRED AND SMOKE APPEARED OUT OF THE EXHAUST MANIFOLD. THERE WERE NO INJURIES. THE TECHNICIAN INFORMED THE CONTACT THAT THE FRONT VALVE COVER EXPLODED WITHOUT WARNING. MEANWHILE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,088.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 PONTIAC GRAND PRIX- PITTSBURGH, PA
1997 PONTIAC GRAND PRIX. CONSUMER REQUESTS REIMBURSEMENT FOR ENGINE EXHAUST MANIFOLD RECALL NOTICE. *SMD THE CONSUMER STATED THE VEHICLE CAUGHT ON FIRE. *JB
Source: CONSUMER LETTER