2002 PONTIAC GRAND PRIX Complaints
View complaints related to 2002 PONTIAC GRAND PRIX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 320 complaints submitted for the 2002 PONTIAC GRAND PRIX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2002 PONTIAC GRAND PRIX- STOCKTON, CA
IN 04 I HAD MY RACK N PINION REPLACED CAUSE LEFT SIDE BROKE MATAGA OF STOCKTON DID IT THEY ALSO REPLACED POWER STEERING PUMP EVER SINCE THEN I'VE HAD PROBLEMS WITH THE STEERING AND NOW IT'S WORSE I'VE REPLACED THE POWER STEERING PUMP BUT IT STILL STEERS HARD ALSO THE STEERING DOESN'T FEEL RIGHT VERY SENSITIVE AT TIMES LIKES TO WANDER AND I HAVE TO USE THE BUTTON UNDERNEATH THE STEERING COLUMN TO RELEASE MY KEY I REPLACED THE INTERMEDIATE STEERING SHAFT STILL DOESN'T FEEL SAFE I SAW IN 09 YOU HAD A RECALL ON STEERING KNUCKLES I NEVER RECEIVED IT CAN I GET A RECALL ON THAT TO GET REPLACED THANK YOU
Source: NHTSA WEB SITE -
2002 PONTIAC GRAND PRIX- TUCSON, AZ
AFTER INSTALLING A AFTERMARKET INDIGLO REVERSE GAUGE OVERLAY ABS LIGHT APPEARED ON INSTRUMENT CLUSTER AND NEVER WENT OFF. CAR WAS STATIONARY. CHECKED FUSES, TRIED TO RESET BY TURNING IGNITION TO THE ON POSITION AND PUMPING THE BRAKES THREE TIMES WORKED ONCE THEN CAME BACK ON. THEN TRY DISCONNECTING THE BATTERY FOR 20 MINUTES BUT IT DID NOT WORK. O'REILLY'S AUTO DID HE SCAN COACH WITH POINTING TOWARDS THE ASB SENSOR BRAKES FEEL GOOD AND NORMALLY. I INCLUDED TWO IMAGES ONE WITH THE OLD OVERLAY ON THE INSTRUMENT CLUSTER THE OTHER PICTURE IS WHEN I TOOK THE OLD ONE OFF TO PUT THE NEW ONE ON WHICH IS WHEN THE LIGHT CAME ON
Source: NHTSA WEB SITE -
2002 PONTIAC GRAND PRIX- MOUNT HOLLY, NJ
MY CAR WOULDN'T START SO I CALLED AAA. THE MAN TRIED TO START THE CAR BEFORE HE ATTEMPTED TO JUMP IT. WHEN HE TURNED THE KEY, THE CAR EXPLODED AND CAUGHT FIRE. THANK GOODNESS HE HADN'T OPENED THE HOOD BECAUSE I WAS STANDING NEXT TO THE CAR AND COULD HAVE BEEN KILLED FROM THE FLYING DEBRIS. WHEN WE OPENED THE HOOD TO PUT OUT THE FIRE, THE INTAKE MANIFOLD WAS COMPLETELY DESTROYED AND IN PIECES. I ENDED UP HAVING THE CAR TOWED AND THEY REPLACED THE INTAKE MANIFOLD AND THE FUEL RAILS COSTING ME $900. YESTERDAY I WENT TO START THE CAR AND IT ACTED LIKE IT DIDN'T WANT TO START AGAIN BUT FINALLY IT DID BUT I DID HEAR A POP. WHEN I RESEARCHED THE PROBLEM ONLINE, I FOUND AN ARTICLE ABOUT CHEVY IMPALAS EXPLODING BUT FROM READING THE COMMENTS, IT APPEARS THIS IS A PROBLEM WITH ALL GM CARS FROM THAT TIME PERIOD. I'M LINKNG THE ARTICLE SO YOU CAN READ THE REVIEWS AND CAN SEE THAT THIS IS STILL AN ONGOING PROBLEM. THE OPENING COMMENT EXPLAINS THAT THERE WAS A PREVIOUS RECALL ABOUT THIS VERY SAME PROBLEM IN THE LATE 1990'S. THE PROBLEM IS WITH DEFECTIVE FUEL PRESSURE REGULATORS. EVERYTHING DESCRIBED IS EXACTLY WHAT HAPPENED WITH MY CAR ON FEBRUARY 6 OF THIS YEAR. I NOW KNOW I NEED TO HAVE THE REGULATOR REPLACED OR IT MIGHT HAPPEN AGAIN. I'M A SENIOR ON LIMITED INCOME AND I CAN'T AFFORD THIS EXPENSE, ESPECIALLY WHEN IT'S A PROBLEM THAT SHOULD HAVE BEEN FIXED WITH A RECALL. UNFORTUNATELY, I DIDN'T TAKE ANY PHOTOS OF THE INCIDENT BUT I HAVE THE REPAIR BILL AND I'M SURE I COULD GET A STATEMENT FROM THE AAA PERSON WHO WAS ALSO PRESENT WHEN IT HAPPENED. HERE IS THE LINK FOR FURTHER TESTIMONY SHOWING SOMEONE WROTE AS RECENTLY AS FEBRUARY 12 WITH THE SAME ISSUE. HTTPS://RJHILLCONSULTING.WORDPRESS.COM/2014/03/08/CHEVY-IMPALA-NOT-RECALLED-FOR-EXPLODING-INTAKE-MANIFOLD-AND-ENGINE-FIRE/
Source: NHTSA WEB SITE -
2002 PONTIAC GRAND PRIX- FORT WAYNE, IN
MY 2002 PONTIAC GRAND PRIX WITH A 3.8 LITER ENGINE CAUGHT FIRE WHILE I WAS OUT OF STATE IN DETROIT DOING TRAINING FOR WORK. I PARKED AT THE HOTEL I WAS STAYING AT AFTER A SHORT TRIP TO DINNER AND BACK I PARK MY CAR AND 15 MIN. LATER I HEARD TWO LOAD POPS (NOISE WAS FRONT TIRES BLEW OUT BECAUSE THE FIRE GOT TO HOT) AND LOOKED OUTSIDE MY HOTEL ROOM AND MY CAR WAS ON FIRE AND A CO-WORKERS CAR PARKED NEXT TO MY CAR CAUGHT ON FIRE THERE WAS HOTEL DAMAGE. PLUS TWO CARS TOTALED AND NO WAY HOME. IT SUCKS! THERE WAS A RECALL ON THE CAR INVOLVING ENGINE FIRES. I TOOK THE CAR TO A GM DEALER AND HAD THE RECALL WORK DONE A YEAR AGO. NICE WORK GM!
Source: NHTSA WEB SITE -
2002 PONTIAC GRAND PRIX- ARNOLD, NE
HAD A RECALL FOR MY CAR. NO LOW COOLANT LIGHT WAS OFF BEFORE AS INSTRUCTED WENT TO A DEALER TO FIX THE RECALL GATEWAY MOTORS IN BROKEN BOW DID THE RECALL LOW COOLANT LIGHT CAME ON AFTER THE REPAIR WAS DONE SO I CONTACTED SANDHILLS MOTOR TO LET THEM LOOK AT IT. SAID THERMOSTAT WAS BAD HAD IT REPLACED OVER $200 DOLLARS FOR THAT I TOOK IT BACK TO GATEWAY MOTORS IN BROKEN BOW TO SEE WHAT IS WRONG WITH IT QUOTED ME A $500 DOLLAR REPAIR TO AVOID CATASTROPHIC DAMAGE I'M NOT RICH SO IT GOES FROM A FREE RECALL FIX TO ME PAYING OVER $700
Source: NHTSA WEB SITE -
-
2002 PONTIAC GRAND PRIX- NORWICH, CT
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE ATTEMPTING TO START THE VEHICLE, THE CONTACT HEARD A BOOM SOUND AND SAW WHITE SMOKE UNDER THE HOOD. WHEN THE CONTACT LOOKED UNDER THE HOOD, SHE NOTICED THAT A PISTON WAS DISLODGED. THE VEHICLE WAS TOWED TO SCRANTON CHEVROLET OF NORWICH (774 W THAMES ST, NORWICH, CT 06360, (860) 889-3333) WHERE IT WAS STATED THAT TWO UNKNOWN PARTS NEEDED TO BE ORDERED TO REPAIR THE FAILURE AND PROVIDED THE CONTACT WITH A RENTAL VEHICLE. WHILE THE VEHICLE WAS AT THE DEALER, A FIRE STARTED IN THE ENGINE AND COMPLETELY DESTROYED THE ENGINE. THE DEALER INFORMED THE CONTACT THAT THEY COULD NOT ASSIST AND INFORMED HER TO HAVE THE VEHICLE TOWED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 166,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 PONTIAC GRAND PRIX- RACINE, WI
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE EMITTED SMOKE FROM THE EXHAUST MANIFOLD. THE CONTACT NOTICED A STRONG CHEMICAL BURNING ODOR INSIDE THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND A LARGE CLOUD OF SMOKE APPEARED UNDER THE HOOD. THE CONTACT STATED THAT THE SMOKE SUBSIDED AND THE VEHICLE WAS ABLE TO BE DRIVEN TO HER RESIDENCE. THERE WERE NO INJURIES. AN INDEPENDENT MECHANIC DIAGNOSED THAT OIL WAS DEPOSITED ONTO THE ENGINE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 PONTIAC GRAND PRIX- SOUTH ELGIN, IL
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THERE WAS AN ODOR OF FUEL DETECTED. THE CONTACT NOTICED SMALL SPOTS OF FUEL ON THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE FUEL LINE WAS CORRODED CAUSING THE FUEL LEAK. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 8-4762625119. THE APPROXIMATE FAILURE MILEAGE WAS 168,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 PONTIAC GRAND PRIX- XENIA, OH
TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, SMOKE WAS SEEN COMING FROM UNDER THE HOOD OF THE VEHICLE. AFTER STOPPING THE VEHICLE FLAMES HAD ENGULFED THE FRONT OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS TOWED AWAY. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 135,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 PONTIAC GRAND PRIX- ATLANTA, GA
TAKATA RECALL I GOT THE RECALL LETTER IN THE MAIL SUNDAY NIGHT I TOOK MY CAR TO THE NALLEY CHEVROLET DEALERSHIP IN UNION CITY GEORGIA THEY SUPPOSED HAD FIXED THE PROBLEM THE NEXT FOLLOWING DAY MY WIFE HAD TO GO TO WORK ON THE WAY DROPPING HER OFF THE CAR STARTED SMOKING MY CAR EXTREMELY BAD SO I CALLED THE NALLEY CHEVROLET PLACE TO LET THEM KNOW AFTER I GOT OFF THE PHONE WITH THEM 30 MINUTES LATER THE CAR CAUGHT ON FIRE WHILE DRIVING BACK HOME THEY SUPPOSED OF FIXED THE PROBLEM I CAN'T GET TO WORK WITH A CAR THAT COULD POTENTIALLY BLOW UP I HAVE KIDS AND NIECES AND I CAN'T JEOPARDIZE THEY LIFE OR MINE I'M SCARED TO EVEN DRIVE AGAIN
Source: NHTSA WEB SITE