2004 PONTIAC GRAND PRIX Complaints

I TOOK MY CAR IN FOR THE 2015 RECALL FOR THE VALVE COVER ON 3/1/16. IT WAS ABOUT 63,000 AT THE TIME THIS RECALL SERVICE WAS PERFORMED. HOWEVER, EVEN AFTER THE RECALL WAS DONE, OIL AND ENGINE COOLANT STILL LEAKS FROM THE VALVE COVER AND FROM THE FRONT EXHAUST MANIFOLD. I WENT IN TO GET IT CHECKED AT THE SAME GM SERVICE LOCATION THAT PERFORMED THE RECALL IN 2015 BECAUSE THE CAR HEATS UP AND THEY SAID IT WOULD COST OVER $900 TO REPAIR THE MANIFOLD LEAK. THIS RECALL DID NOT REPAIR THE ISSUE AS DESCRIBED AND CONTINUES TO BE A SAFETY CONCERN. I HAVE NOT RECEIVED A NOTIFICATION FROM THE MANUFACTURER TO RESOLVE THIS ISSUE EITHER.

PONTIAC OIL LEAK RECALL I BOUGHT A PONTIAC GRAND PRIX. I WAS DRIVING IT HOME ONE DAY WHEN I LOOKED IN THE MIRROR AND SAW SMOKE SO I PULLED OVER AS SOON AS I COULD. I HAD AN ISSUE WITH RPMS FALLING AS I WAS TRYING TO FIND A SAFE PLACE TO PULL OFF THE HIGHWAY. UPON STOPPING THE VEHICLE THE VEHICLE TURNED OFF ON ITS OWN. I HOPPED OUT AND WHEN I OPENED THE HOOD. THIER WAS A FIRE THAT WAS GOING UNDER THE HOOD OF MY CAR. I PUT IT OUT AS FAST AS I COULD. UPON IT GOING OUT I WAS ABLE TO SEE THAT THE FIRE WAS STARTED BY AN OIL LEAK. THE FIRE DID A FAIR AMOUNT OF DAMAGE AND HAS CAUSED ME TO LOSE MY JOB BY ME NOT BEING ABLE TO GET TO WORK. I RECIEVED THE RECALL NOTICE ABOUT THE OIL LEAK 4 MONTHS AFTER I HAD PURCHASED IT AND AFTER THE RECALL CAUSED THE LOSS OF MY VEHICLE. I HAVE CONTACTED GMS PONTIAC CUSTOMER SERVICE TO SEE WEATHER OR NOT THEY WILL BE REPLACING OR REIMBURSING FOR THE LOSS DUE TO THIER DEFECT. I CANT REMEMBER THE EXACT DATE OFF HAND WHICH IS WHY I AM PUTTING MAY 2ND AS THE DATE.

ENGINE CAUGHT FIRE AS I WAS COMING HOME I PUT IT OUT WITH WATER .CAR DROVE JUST FINE HAS FRESH OIL CHANGE

RECALL N140574, CASE #[XXX] ON 2/7/19, MY SON'S CAR GOT STUCK 2 BLOCKS FROM HOME ON A RESIDENTIAL STREET. THE GRAND PRIX WAS DRIVEN THERE TO SEE IF HE COULD BE PUSHED OUT, AND GOT STUCK - ALONG WITH 4 OTHER CARS. WE TRIED TO PUSH THE CAR OUT, BUT IT WOULDN'T MOVE. WE LEFT THE CAR RUNNING WHILE TRYING TO PUSH THE OTHER VEHICLES. WHILE WALKING FROM THE CAR, WE HEARD POPPING SOUNDS, AND SAW A FLAMES UNDER THE HOOD - PASSENGER'S SIDE. MY FRIEND REACHED IN AND SHUT IT OFF. I CALLED THE POLICE. FIRE TRUCKS PUT OUT THE FIRE, AND A TOW TRUCK WAS CALLED TO GET THE CAR OFF THE SNOW ROUTE AND TAKEN TO AN ACCIDENT IMPOUND. THE NEXT DAY, I CALLED GM AND WAS ASSIGNED A CASE. A WEEK LATER, I WAS ASSIGNED A PAC UNIT REP, TO INVESTIGATE MY CASE. I HAVE MANY EMAILS AND PICTURES FOLLOWING MY CASE. GM HAS PROVIDED A LOT OF MISINFORMATION, LACK OF COMMUNICATION, AND NO PROBLEM RESOLVE. THERE WERE ISSUES INVOLVING THE TITLE, BUT I RESOLVED. I HAD TO TAKE THE PICTURES FOR THE INVESTIGATION, EVEN THOUGH I WAS TOLD REPS WOULD BE SENT OVER. I WENT TO A LOCAL DEALERSHIP, WHERE THE SERVICE DEPARTMENT TRIED TO CONTACT THE PAC UNIT. THEY ALSO DID NOT RESPOND TO HIM. AFTER MANY VISITS TO GATEWAY DEALERSHIP AND ASSISTANCE GETTING MY INFORMATION TO SOMEBODY WITH GENERAL MOTORS, IT WAS DETERMINED THE RECALL CAUSED THE FIRE. OIL DRIPPED ON THE MANIFOLD. MY CAR STILL SITS IN THE IMPOUND AT $30 A DAY. I HAVE LEFT NUMEROUS MESSAGES AND EMAILS ASKING FOR UPDATES AND RESOLVE. THE LAST I WAS TOLD IS THAT GM WOULD REPURCHASE MY CAR, AND SEND THE PAPERWORK TO SIGN. THAT WAS 2 WEEKS AGO! THE LOCAL SERVICE REP HAD TO STOP HELPING ME DUE TO A JOB CHANGE, SO I AM LEFT NOT KNOWING WHAT IS HAPPENING. THE PAC AND GM CUSTOMER SERVICE ARE NOT RETURNING CALLS OR RESPONDING. CAN SOMEONE PLEASE HELP?? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

DRIVING DOWN MY FAMILIAR ROAD OF DUTCH HILLS OFF OF DR. 50. I TURNED MY WHEEL AT 27MPH. SLID OFF TOWARD THE EDGE OF THE ROAD. FISHTAILED, MAINTAINED COMPOSURE. THEN , BEGAN A FISHTAIL TO A 180-360 INTO A CONCRETED STEEL BEAMED MAILBOX. KNOCKING OUT MY DRIVERS LIGHT ASSEMBLY, FRONT FENDER, BUMPER, DISABLING THEHOODOF MY CAR, TILTING MY RADIATOR. NOTHING OFTHENIGHT SHOULD OF SKINNY TIRES,NOR MADEMEFAIL TO MAINTAIN MY VEHICLE.

I HAD BARELY HIT A CURB PULLING INTO THE BANK PARKING WHEN MY BRAKE PAD WOULDN'T STOP. AT LESS THAN 7MPH. MY AIR BAGS HAD DEPLOYED LEAVING ME JARRED, AND IN A SHOCK I COULD NOT MOVE. I SAT LOCKED IN TO MY SAFETYBELT UNTIL THE CONSTRUCTION WORKER DOWN ROADPULLED ME OUT TO SAFETY. SUCH A MILS HIT. BLEW MY AIRBAGS.. IN RETURN, DAMAGED MY WINDSHIELD, DASH, AND, STEERING COLUMN. I WAS TURNING INTO A BANK PARKING LOT. CONSIDERED A PRIVATE LOT.

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 40 MPH, A RATTLING NOISE WAS PRESENT COMING FROM THE FRONT OF THE VEHICLE AND THE ENGINE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO DEMONTROND GMC (14101 N. FREEWAY, HOUSTON, TX), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 177,000.

OIL LEAK DUE TO FAULTY VALVE COVERS/GASKET ON ENGINE WHICH RESULTS IN BURNING SMELL AND LOSS OF OIL QUICKLY. PER MECHANIC REPORT, "LEAKING VALVE COVERS AND INTAKE GASKETS". THIS HAS BEEN CONFIRMED BY 2 DIFFERENT MECHANICS. WE HAVE BEEN TOLD THAT OUR VIN WAS NOT INCLUDED IN 2 RECALLS FOR THIS SAME TYPE OF PROBLEM EVEN THOUGH THE RECALL HAS BEEN ON THE SAME YEAR MAKE AND MODEL.

MY CAR WAS PARKED TURNED OFF . I WENT INTO A STORE AND CAME BACK OUT TO MY CAR IN FLAMES IT IS DESTROYED AND I AM DEVASTATED. THE FIRE STARTED UNDER THE HOOD WHERE THE ENGINE IS THE ENGINE IS DESTROYED. TIRES BURNT UP COMPLETELY UNDRIVEABLE.

SERVICE THEFT SYSTEM TRIPS ALMOST EVERY CYCLE OF DRIVING THE CAR HAS LEFT ME AND MY FAMILY STRANDED COUPLE OF TIMES AND DOESN'T LEAVE ANY CODES. GETS UP TO ABOUT 20-30 MPH AND DIES RIGHT AWAY KILLING THE CAR. PULL OVER CYCLE THE CAR A FEW TIMES AND SOMETIMES IT'LL WORK FINE AFTER THAT FEW A FEW MILES AND AND THEN DOES IT AGAIN. HAZARDOUS TO NOT ONLY ME AND MY FAMILY BUT ALSO TO OTHER PEOPLE ON THE ROADS WHEN IT DOES HAPPEN!