1998 PONTIAC GRAND PRIX Complaints

THE VEHICLE WAS TAKEN IN FOR A RECALL REGARDING THE RACK AND PINION (RECALL #02 V 286 000). UPON PICKING UP THE VEHICLE, CONSUMER NOTICED THE STEERING WHEEL WAS NO LONGER IN ITS ORIGINAL POSITION. *JB THE DEALER RESOLVED THE PROBLEM. SCC

RECALL ON 1998 GRAND PRIX GT. (RACK & PINION) PONTIAC REFUSES TO REPAIR THEIR RECALL ON THE 98 GRAND PRIX.... HERE IS A LETTER I SENT THEM.....I BECAME AWARE OF THE CURRENT RECALL AND TOOK MY CAR TO THE DEALER. THE STEERING GEAR CONDITION HAS HAPPENED TO MY CAR. THE RACK AND PINION HAS RELEASED WHICH HAS CAUSED MY CAR TO HAVE NO POWER STEERING TO THE LEFT. THIS OCCURS WHEN DRIVING AT LOW SPEEDS. IT HAS MADE IT VERY DIFFICULT TO DRIVE THECAR. I WAS INFORMED THAT MY VIN NUMBER WAS NOT RECALLED AT THIS TIME. THE SERVICE MANAGER AT COGGIN PONTIAC IS AWARE OF THE CONDITION OF THE CAR. HE WAS ABLE TO DRIVE IT AND STATED THAT THE CAR HAS THE EXACT PROBLEM THAT IS BEING RECALLED. THE SERVICE MANAGER SAID WE COULD FIX THE PROBLEM AND GET REIMBURSED FOR THE SERVICE IF THE CAR IS RECALLED. THIS PART IS VERY EXPENSIVE AND I DO NOT WANT TO TAKE THE CHANCE THAT THE CAR IS NOT ONE OF THE ONES BEING RECALLED. I TALKED TO PONTIAC CUSTOMER SERVICE MANAGER ON THE PHONE AND SHE REFERRED ME TO EVERIT HOWELL, I HAVE NOT HAD A CHANCE TO CONTACT HIMYET. SHE DID STATE THAT CAR WOULD NOT BE FIXED BECAUSE OF THE VIN NUMBER. I FIND IT STRANGE THAT YOU ARE RECALLING THE SAME CAR I OWN FOR THE SAME PROBLEM I HAVE BUT BECAUSE MY VIN NUMBER IS NOT REPORTED THE CAR WILL NOT BE FIXED. I LOVE MY PONTIAC AND I WOULD HATE FOR A PROBLEM LIKE THIS TO ENCOURAGE ME TO GO TO A DIFFERENT MANUFACTURER FOR MY NEXT CAR. I THINK THEY NEED TO LOOK MORE INTO THIS RECALL. THERE IS NO TELLING HOW MANY OTHER CARS ARE OUT THERE JUST LIKE MINE.*JB

THE CAR FOR THE PAST 2 YEARS HAS HAD AN OVERHEATING PROBLEM. FIRST IN 2000 THE WATER PUMP WAS REPLACED. 3 MONTHS LATER TROUBLE CAME BACK AND THERMOSTAT WAS REPLACED. 2 MONTHS LATER OVERHEATING AGAIN AND THIS TIME COOLANT LEAKING. THEY REPLACED A CLAMP ON THE HEAT PUMP HOSE. 6 MONTHS LATER TROUBLE IS BACK AGAIN THIS TIME IT OVERHEATED AND BLEW THE HEATER PUMP HOSE AND COOLANT WENT EVERYWHERE. ALL IN ALL IT COST ME OUT OF POCKET $1600 BECAUSE NONE OF THE REPAIRS WERE COVERED BY ANY WARRANTY INCLUDED THE EXTENDED I HAD PURCHASED.*JB

THE WINDSHIELD WIPERS ON MY 1998 PONTIAC GRAND PRIX FAIL WHEN ICE BUILDS UP UNDER THEM. THIS HAS HAPPENED 3 TIMES IN THE LAST 2 YEARS. THE COST OF REPAIRING THIS IS BETWEEN $120.00 AND $140.00. THIS IS HAZARDOUS BECAUSE THE WIPERS STOP IN THE MIDDLE OF THE WINDSHIELD AND OBSTRUCTS THE DRIVER' VISION. I HAVE CONTACTED PONTIAC NUMEROUS TIMES CONCERNING THIS PROBLEM BUT TO NO AVAIL. MANY OTHER OWNERS OF THIS STYLE OF AUTOMOBILE HAVE HAD THE SAME PROBLEM.

THE VEHICLE EXPERIENCED A PROBLEM WITH THE RACK AND PINION, THERE WAS A RECALL REGARDING THE ISSUE, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *JB WHEN THE CONSUMER MADE A LEFT TURN IN THE PARKING LOT, HE HEARD A SNAPPING NOISE IN THE FRONT END AND THE STEERING HAD BECOME HARD. THE STEERING REMAINED HARD TO THE LEFT, BUT EASY TO THE RIGHT. SCC THE CONSUMER REQUESTED REIMBURSEMENT. *JB

I OWN A 1998 PONTIAC GRAND PRIX WHICH EXHIBITED THE SAME PROBLEM DESCRIBED IN 99V348000. IT HAS COME TO MY ATTENTION THAT GM HAS ADDED THE 1998 MODELS TO THER SERVICE BULLETIN (HTTP://WWW.PACE317.COM/GP/TSB/98WIPERS.HTML) IT WOULD BE HELPFUL IF THE 1998 MODEL WERE ADDED TO THIS RECALL.

NHTSA#02-V-286-000: CONSUMER HAS THE SAME PROBLEM. THIS VEHICLE IS NOT INCLUDE DUE TO THE VIN. DEALER HAS BEEN NOTIFIED. PH

RACK AND PINION STEERING FAILED, VEHICLE LOST CONTROL, RESULTING IN A COLLISION. *AK

- DEFECTIVE HIGH PRESSURE TRANSISSION LINE - DEFECTIVE CRIMP - HOSE SEPARATED FROM METAL TUBE, CAUSING SEVERE FIRE DAMAGE IN ENGINE COMPARTMENT

ON THE EXTERIOR LIGHTS, THE LIGHT LENSE COVER HAS FALLEN OFF ON THE DRIVERS SIDE. I CALLED THE PONTIAC DEALER AND WAS TOLD "YES, WE HAVE THEM IN STOCK, THEY FALL OFF ALL THE TIME". THE BARGAIN PRICE WAS $70, WHICH I HAVE REPLACED WITH PLASTIC FOR NOW BECAUSE OF BUDGET PURPOSES, ONLY TO HAVE THE LEFT SIDE FALL OFF 2 MONTHS LATER. SHOULDN'T THIS BE A RECALL IF IT "HAPPENS ALL THE TIME"??