2002 PONTIAC GRAND PRIX Complaints

THIS IS AN UPDATE TO COMPLAINT 10107847. PLEASE INCLUDE THE FOLLOWING INFORMATION WITH THE PREVIOUS SUMMARY. IN ADDITION TO THE PARTS PREVIOUSLY MENTIONED, AT APPROXIMATELY 84,000 MILES, THE FRONT STRUTS AND THEIR ASSOCIATED MOUNTS REQUIRED REPLACEMENT DUE TO EXCESSIVE WEAR. INDICATIONS WERE FIRST NOTICED FROM A LIGHT TAPPING FROM THE STRUT MOUNT ON PASSENGER SIDE, FOLLOWED BY THE DRIVERS SIDE. REMOVAL AND INSPECTION OF THE STRUTS AND MOUNTS REVEALED THAT THE STRUT MOUNTS HAD LITERALLY MELTED AROUND THE METAL TOP BUSHING AT THE POINT OF ATTACHMENT OF THE VULCANIZED RUBBER. ALTHOUGH IT DEFORMED AND SEPARATED FROM THE RUBBER, THE MOUNT PROVISIONS RETAINED THE PARTS SUFFICIENTLY ENOUGH TO PREVENT INADVERTENT RELEASE OR OTHER ABNOMALIES EXCEPT FOR THE TAPPING SOUND IT MADE. THE STRUT ASSEMBLIES LOST THEIR DAMPENING ON THE UPSTROKE SIDE AND WERE WEAK ON THE DOWN OR COMPRESSION SIDE (TYPICAL STRUT). *JB

SHUDDER FROM TORQUE CONVERTER WHEN SHIFTING BETWEEN 1ST AND 2ND GEAR. TORQUE CONVERTER WILL HAVE TO BE REPLACED. WAS TOLD BY DEALER THIS IS A COMMON PROBLEM WITH THIS MODEL. *JB

(1) NO EVENTS (2) IGNITION SWITCH KEY WON'T COME OUT (3) NOTHING DONE SO FAR AS DEALER CAN NOT GIVE DEFINITE ANSWER ON WHAT NEEDS REPAIR OR REPLACEMENT...EITHER THEY HAVE NO IDEA AS TO THE SOURCE OF THE PROBLEM OR THEY ARE RUNNING A SCAM TO BLEED MY BANK ACCOUNT........ OTHERS HAVE POSTED SIMILAR MESSAGES ON FORUMS WITH NEGATIVE RESULTS AND HUNDREDS OR THOUSANDS OF DOLLARS IN REPAIRS WITHOUT SOLVING THE PROBLEM....... MOST LIKELY RESPONSE FOUND WAS REPLACE THE PARKING LOCK RELAY. *NM

CONSUMER 2002 PONTIAC INTAKE PLASTIC GASKET LEAKED. *TS THE CONSUMER WAS TOLD BY THE DEALER HER VEHICLE WAS LEAKING ANTI-FREEZE. *JB

DT: THE CALLER SAID THE FRONT BRAKE PADS WERE COMPLETELY GONE. IT MADE A GRINDING WHEN YOU APPLYING THE BRAKES WHILE IT WAS MOVING. THE CALLER SAID THE BONDING ON THE PADS DID NOT HOLD THE PADS ON THE METAL BACKING PLATE. THE CALLER REPLACED THEM HIMSELF. DEALER HAS NOT BEEN CONTACTED YET. MANUFACTURER SAID TO TAKE VEHICLE TO A DEALER AND HAVE THEM LOOK AT THE BRAKES. THE CALLER DID NOT TAKE VEHICLE TO DEALER. *AK THE BRAKE PAD WERE ONLY 1/3 WORN AT THE TIME OF THEIR FAILURE. THE CONSUEMR REPLACED THE PADS HIMSELF.*NM

DT: THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE SECURITY SYSTEM IS TOO SENSITIVE BECAUSE THE CAR WILL LOCK AND HE HAS TO WAIT FOR 20 MINUTES TO MOVE THE VEHICLE. THIS WILL OCCUR IF THE KEY IS DIRTY OR ANYTHING THAT WILL TRIGGER THE ANTI-THEFT SYSTEM. HE DOES NOT MIND THAT THE CAR HAS THIS FEATURE. BUT THE FEATURE IS TOO SENSITIVE. THIS OCCURRED A LOT HERE LATELY. THE CONTACT CONTACTED THE MANUFACTURER, AND THEY TOLD HIM THAT THEY COULD NOT RESET THE SYSTEM, AND THERE WAS NOTHING THEY COULD DO ABOUT THIS VEHICLE BECAUSE THIS WAS SIMPLY THE WAY IT WAS MADE. *AK *JB

PASSENGER WINDOW MECHANISM BROKE, LETTING THE WINDOW FALL DOWN INTO THE DOOR. THE ONLY WAY TO REPAIR IT WAS TO REPLACE THE WHOLE MECHANISM. EVEN THAT THEE ONLY PART THAT NEEDED TO BE PLACE WAS A SMALL PIECE OF PLASTIC THAT A METAL CABLE RUNS THROUGH, COST OF REPAIR WAS $517.00 FOR A $20.00 PART. *NM

IN JUNE 2005 THE PASSENGER SIDE WINDOW MOTOR ON MY 2002 GRAND PRIX GTP BROKE AND JUST TODAY NOW THE DRIVER'S SIDE HAS DONE EXACTLY THE SAME. BACK IN JUNE IT COST ME OVER $400 TO HAVE A "USED" PART INSTALLED AND THAT WAS NOT EVEN EASY TO FIND. I AM GOING TO HAVE TO GET THIS FIXED ASAP AND WORRIED THAT ONCE AGAIN I WILL HAVE A PROBLEM FINDING THE PART. I WILL BE MAKING A DIRECT COMPLAINT TO PONTIAC AS WELL AS I BELIEVE THAT IT IS RIDICULOUS TO HAVE THIS HAPPEN TO TWO WINDOWS IN LESS THAN 4 YEARS. I LIVE IN SOUTH FLORIDA AND RARELY EVEN USE THE WINDOWS BECAUSE THE A/C IS ALWAYS ON. VERY DISAPPOINTING. *NM

DT: 2002 PONTIAC GRAND PRIX. THE CONSUMER STATED THE CALIPER TRUSTED FROM THE INSIDE OUT. THEY WERE GETTING TOO HOT AND WARPING THE ROTORS. GENERAL MOTORS WAS NOT WILLING TO HELP WITH THE PROBLEM. THE BRAKES WERE REPLACED BY THE DEALER IN JULY 2004. THE BRAKES NEEDED TO BE REPLACED AGAIN IN MAY 2005. OTHER SERVICE CENTERS TOLD THE CONSUMER GM PUTS JUNK PARTS ON THEIR VEHICLES. THE VEHICLE SHOOK WHEN THE PROBLEM WAS HAPPENING. THE CONSUMER STATED THE VEHICLE SOUNDED LIKE IT WAS STUCK IN THIRD GEAR. THE TRANSMISSION NEEDED TO BE REPLACED. IT WAS FIXED UNDER WARRANTY. THE PROBLEMS STARTED AFTER THE CONSUMER'S HUSBAND HAD AN ACCIDENT. *AK

DT: 2002 PONTIAC GRAND PRIX. THE CONSUMER STATED THE FRONT PASSENGER WINDOW FELL DOWN, THEN, THE DRIVER'S REAR WINDOW FELL OFF FOUR DAYS LATER, AND FINALLY THE PASSENGER'S REAR WINDOW FELL OFF THE NEXT DAY. THIS PROBLEM STARTED ON AUGUST 24, 2005. THE MOTOR REGULATORS FOR THE FRONT WINDOWS WERE REPLACED ABOUT A YEAR AND A HALF AGO. THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE FIRST TWO WINDOWS WERE FIXED. WHEN THE THIRD WINDOW FELL OFF HE CONSUMER CONTACTED PONTIAC, AND THEY PAID FOR THE REPAIRS. THE MANUFACTURER STATED THEY WOULD REIMBURSE THE CONSUMER FOR THE PREVIOUS WORK, BUT THEY CALLED BACK TODAY AND STATED THEY WOULD NOT. *AK