2004 PONTIAC GRAND PRIX Complaints
View complaints related to 2004 PONTIAC GRAND PRIX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 440 complaints submitted for the 2004 PONTIAC GRAND PRIX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 PONTIAC GRAND PRIX- ROCHESTER, NY
SAME PROBLEM AS COMPLAINT # 10154674. INTERMITTENT STARTING PROBLEMS. START ENGINE COLD-STARTS 1 OUT OF 3 TIMES. DRIVE CAR FOR 10 MINUTES,TURN OFF & LET SIT FOR 10 MINUTES, THEN TRY TO RESTART-STARTS 1 OUT OF 10 TIMES. CAR TRIES TO START, BUT STALLS AS TACHOMETER REACHES HIGHEST POINT THEN RETURNS TO ZERO. WILL START IF GAS PEDAL IS PUSHED DOWN WHILE CAR IS INITIALLY TRYING TO START. DID COMPLAINT # 10154674 FIND A SOLUTION??? DEALER CHARGED ME $500 TO "CLEAN CARBON OUT OF ENGINE"-PROBLEM GOT EVEN WORSE AFTER THAT- I DON'T WANT TO KEEP "FIXING" THINGS THAT DON'T FIX THE PROBLEM. COULD RECALL CAMPAIGN ID# 05V046000 HAVE ANYTHING TO DO WITH PROBLEM EVEN THOUGH TEMPERATURE 0 TO 60 DEGREES F ???*AK
Source: NHTSA WEB SITE -
2004 PONTIAC GRAND PRIX- ARTHUR, IL
I PURCHASED THE VEHICLE USED, WITHIN THE FIRST WEEK OF OWNERSHIP, I AM HAVING TROUBLE WITH THE IGNITION. I TURN THE KEY TO START THE CAR, THINK THAT IT HAS STARTED AND FIND OUT IT HASN'T. UPON CALLING THE DEALER, I WAS TOLD THAT A RECALL WAS ISSUED FOR THIS PROBLEM. TAKING IT TO A LOCAL PONTIAC DEALERSHIP, I AM INFORMED THERE IS NOT A RECALL FOR THIS PROBLEM. THE DEALER HAS GIVEN ME A 30 DAY WARRANTY, AND PAYS TO HAVE THE CAR REPAIRED. UPON A SEARCH ON THE INTERNET I CAN NOT FIND ANY RECALLS FOR THIS PROBLEM. APPRECIATE YOUR HELP. THANKS. *JB
Source: NHTSA WEB SITE -
2004 PONTIAC GRAND PRIX- INDIANAPOLIS , IN
I HAD 3 RIMS REPLACED UNDER WARRANTY AT 38K MILES, THE OTHER RIM SHOWED NO PROBLEMS AND WAS NOT REPLACED. THE PROBLEM WAS DUE TO THE CHROME PEELING OFF THE INSIDE OF THE WHEEL RIM AND AIR LEAKING. NOW AT 48K MILE THE 4TH WHEEL IS HAVING THE SAME PROBLEM AND IS LEAKING AIR. *JB
Source: NHTSA WEB SITE -
2004 PONTIAC GRAND PRIX- TINLEY PARK, IL
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. ALL FOUR TIRES LOST TIRE PRESSURE/AIR SINCE JUNE 2006. THE CONTACT TOOK THE VEHICLE TO A GM DEALER ON SEVERAL OCCASIONS. THE MECHANIC DIAGNOSED THE FAILURE TO BE THE CAST ALUMINUM WHEELS THAT CORRODED. THE WHEELS WERE GTP COMPETITION GROUP AND WERE STANDARD FOR THIS VEHICLE. THE WHEEL TYPE WAS P04 1710 . THE FAILURE MILEAGE WAS 30,000. THE CURRENT MILEAGE WAS 38,000. THE MANUFACTURER SENT AN ADJUSTER TO LOOK AT THE WHEELS, WHO ADDED A SEALANT ON THE WHEELS. HOWEVER, THIS DID NOT CORRECT THE FAILURE. THE CONTACT HAS REPAIR INVOICES. *AK UPDATED 03/30/07. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 PONTIAC GRAND PRIX- CANTON, OH
WHEN THE CAR IS PARKED FOR TWO DAYS OR LONGER IT WILL NOT START. I HAVE TO CHARGE THE BATTERY EVERY TIME TO GET IT STARTED. DEALERSHIP TOLD ME IT WAS THE RADIO AND DISCONNECTED IT BUT THIS DID NOT SOLVE THE PROBLEM. *JB
Source: NHTSA WEB SITE -
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2004 PONTIAC GRAND PRIX- MAHANOY CITY, PA
DT*: THE CONTACT STATED THE VEHICLE BURST INTO FLAMES AFTER BEING PARKED FOR 30 MINS. THE FIRE DEPARTMENT WAS CONTACTED, AND EXTINGUISHED THE FIRE WHICH OCCURRED IN THE ENGINE COMPARTMENT. THE VEHICLE HAD PROBLEMS STARTING, AND STALLED INTERMITTENTLY PRIOR TO THE INCIDENT. THE VEHICLE WAS RESTARTED AND STALLED AGAIN. IT WAS RESTARTED AND DRIVEN TO A RESIDENCE, WHERE IT STALLED A THIRD TIME. THE CONTACT WENT INSIDE THE RESIDENCE, AND WITHIN 30 MINS, HEARD A LOUD POP, AND NOTICED FLAMES COMING OUT OF THE FRONT WHEEL WELLS. NO INJURIES WERE SUSTAINED, AND A POLICE REPORT WAS TAKEN. THE TYPE OF FIRE WAS UNKNOWN. THE POLICE HAD THE VEHICLE TOWED TO A GARAGE, AND WAS DEEMED A TOTAL LOSS. THE CONTACT PLANNED TO CONTACT THE MANUFACTURER AFTER FILING A COMPLAINT WITH THE NHTSA. THE CONTACT NOTICED 4 OTHER COMPLAINTS OF THE SAME MAKE AND MODEL, WHO HAD THE SAME SCENARIO.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 PONTIAC GRAND PRIX- SAINT PETERSBURG, FM
2004 PONTIAC GRAND PRIX GTP. 45,000 MILES. AS OF TODAY, I HAVE HAD THIS VEHICLE IN SERVICE EIGHT TIMES FOR STEERING-RELATED DEFECTS, BEGINNING TWO WEEKS FROM THE DATE OF NEW PURCHASE IN JANUARY, 2004. THREE DIFFERENT DEALERS HAVE ALL TOLD ME "IT'S A DESIGN DEFECT...THERE WILL BE A FIX SOON". REPLACED RACK AND PINION TWICE, MIDDLE STEERING SHAFT TWICE, AND RACK/PINION AND ENGINE CRADLE BOLTS SPONTANEOUSLY WORK LOOSE EVERY 3,000-5,000 MILES. NOW VEHICLE IS OUT OF WARRANTY. MOST RECENT VISIT TO CENTURY PONTIAC IN TAMPA, THEY ATTEMPTED TO CHARGE ME $75.00 IN ORDER TO APPLY YET ANOTHER TSB REGARDING LOOSE STEERING, STEERING WHEEL BIND, ETC. I HAD TO CALL PONTIAC AND COMPLAIN BITTERLY, THEY THEN WAIVED THE FEE...BUT DID NOT PAY FOR THE RENTAL CAR. THUS FAR, POWER STEERING PUMP HAS FAILED AND BEEN REPLACED, A/C COMPRESSOR HAS FAILED AND BEEN REPLACED, MIDDLE STEERING SHAFT REPLACED TWICE, ENTIRE STEERING COLUMN REPLACED TWICE, AND THERE IS STILL A PERSISTENT "JOLT" THROUGH THE STEERING WHEEL WHENEVER PUTTING CAR INTO GEAR, OR TURNING STEERING WHEEL TO RIGHT, GOING OVER A GUTTER, ETC. ALSO, LOUD "CLUNK" RESULTING IN SEVERE SHUDDER IN FRONT OF VEHICLE. DEALER(S) STATE THERE IS NO FIX. HAVE NEARLY LOST CONTROL OF VEHICLE THREE TIMES DUE TO STEERING SUDDENLY LOOSENING, OR BINDING, WANDERING OFF-CENTER, ETC. DEALER SAYS THERE'S NOTHING MORE THEY CAN DO. WHEN IS NHTSA GOING TO LISTEN TO ALL THE COMPLAINTS REGARDING THE STEERING ISSUES ON THIS VEHICLE AND LAUNCH AN INVESTIGATION?? STEERING RACK BOLTS COMING LOOSE? ENGINE CRADLE BOLTS COMING LOOSE? STEERING SHAFT FAILURES AND FRACTURES? EVERY TIME THE VEHICLE IS TAKEN TO SERVICE, THE DEALERS AND SERVICE MANAGERS "PLAY DUMB" AND TRY TO SAY "I DON'T HEAR ANYTHING"...OR "IT DRIVES LIKE ALL THE OTHER GRAND PRIX'S". PLEASE DON'T LET GM AND PONTIAC CONTINUE TO INSULT OUR COLLECTIVE INTELLIGENCE AND IGNORE THESE STEERING AND DESIGN ISSUES TO THE POINT WHERE SOMEONE GETS KILLED. *NM
Source: NHTSA WEB SITE -
2004 PONTIAC GRAND PRIX- CARTERET, NJ
I WAS DRIVING MY 2004 PONTIAC GRAND PRIX AT ABOUT 28 MPH WHEN MY STEERING LOCK UP CAUSING ME TO LOOSE CONTROL OF VEHICLE AND CRASHING. *NM
Source: NHTSA WEB SITE -
2004 PONTIAC GRAND PRIX- FORT WAYNE, IN
I BOUGHT MY GRAND PRIX BACK AT THE BEGINNING OF JULY. ABOUT A MONTH OR SO AGO, I WAS DRIVING THROUGH TOWN, WENT TO SLOW DOWN, AND NOTICED A CLICKING NOISE IN THE STEERING WHEN I WENT TO TURN...NO IT WASN'T THE TURN SIGNAL EITHER. I CAN'T FEEL ANY PLAY IN THE STEERING, AND I HAVEN'T HAD TROUBLE TURNING, BUT THE CLICKING NOISE CAN BE FELT IN THE FLOOR BOARD AROUND WHERE THE PEDALS ARE. FROM WHAT I'VE READ, THIS MUST BE A CONTINUOUS PROBLEM, AND GM SHOULD BE HELD RESPONSIBLE FOR DEFECTIVE PARTS ON CARS. "USUAL WEAR AND TEAR" COULD NOT BE THE PROBLEM IF TOTAL STEERING FAILURE IS POSSIBLE...I DROVE MY 2001 GRAND PRIX THIS WEEKEND...NOW I'M VERY LEARY ABOUT DRIVING LONG DISTANCES, ESPECIALLY WITH MY FAMILY IN IT...JET. *NM
Source: NHTSA WEB SITE -
2004 PONTIAC GRAND PRIX- WRENTHAM, MA
FROM THE BEGINNING OF THE YEAR MY FOUR TIRES HAVE CONTINUALLY BEEN LOOSING AIR. EVERY FEW DAYS I HAVE TO FILL THEM UP. I HAVE FOUND OUT THAT THE FINISH ON MY CHROME RIMS IS BUBBLING OFF (A CONDITION CALLED POROCITY) AND BREAKING THE SEAL ON THE TIRES. BECAUSE I HAVE OVER 36,000 MILES ON MY CAR (IT'S A 2004 MODEL) I AM BEING TOLD THAT THEY ARE NOT COVERED UNDER THE WARRANTY. I HAVE CONTACTED MY DEALER, WHO WAS ADAMANT ABOUT HELPING ME BECAUSE OF MY MILEAGE. I THEREFORE WENT TO ANOTHER PONTIAC DEALER WHO RESEALED THE TIRES BUT MADE MATTERS WORSE. THEY STARTED LEAKING AT A FASTER RATE. I HAVE BEEN DEALING WITH THIS DEALER FOR OVER TWO MONTHS NOW, WHO ASSURES ME THAT HE IS DOING EVERYTHING HE CAN IN DEALING WITH THE MANUFACTURER OF THE RIMS. AT THIS POINT IN TIME, HE WILL NOT EVEN RETURN MY CALLS. I FIND IT HARD TO BELIEVE THAT A CAR THAT IS TWO YEARS OLD AND HAS THE FINISH ON THE CHROME RIMS BUBBLING OFF AND CAUSING A SAFETY ISSUE IS NOT COVERED UNDER THE MANUFACTURERS WARRANTY. THESE RIMS COST $600. EACH AND I DO NOT THINK THAT A CONSUMER SHOULD HAVE TO PAY TO REPLACE A DEFECTIVE PRODUCT THAT WAS PUT ON THEIR CAR. YOU CANNOT TELL ME THIS IS NOT A SAFETY ISSUE. EVERY TIME THE TIRES ARE LOW, MY STABILITY CONTROL LIGHT COMES ON AND I CANNOT HANDLE THE CAR. WHAT IS MY RECOURSE? *JB
Source: NHTSA WEB SITE