2004 PONTIAC GRAND PRIX Complaints

CAR WAS DRIVING AT HIGHWAY SPEED. ATTEMPTED TO MOVE TO LEFT LANE TO PASS A VEHICLE. NOTICED DIFFICULTY MOVING STEERING WHEEL TO THE LEFT. IMMEDIATELY PULLED OFF HIGHWAY TO INVESTIGATE. DISCOVERED THAT STEERING WHEEL COULD EASILY MOVE TO THE RIGHT BUT WAS NEARLY IMPOSSIBLE TO TURN LEFT FROM A STOPPED POSITION AND WAS DIFFICULT TO TURN LEFT AT ANY SPEED. THERE WAS NO NOISES COMING FROM THE POWER STEERING PUMP AND IT APPEARED TO BE WORKING PROPERLY. TOWED CAR TO LOCAL REPAIR SHOP. REPLACED RACK AND PINION ASSEMBLY. OLD PART IS AVAILABLE UPON REQUEST. *NM

DT: THE CONTACT STATES THE ABS WARNING LIGHT COMES ON REPEATEDLY. THE ON BOARD ROADSIDE ASSISTANTS TOLD HER THERE IS A PROBLEM WITH THE ABS. WHEN THE VEHICLE WAS TAKEN TO A DEALERSHIP THEY COULD NOT DUPLICATE THE PROBLEM. THE PROBLEM OCCURS MORE FREQUENTLY WHILE TRAVELING LONGER DISTANCES. *NM

DT: THE CONTACT STATED THERE WERE MULTIPLE PROBLEMS WITH THE VEHICLE. EACH OF THESE PROBLEMS WERE INCLUDED IN THE RECALLS 04V287000, 03V331000, 04V299000 AND 05V046000. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALLS DUE TO VIN. THE BRAKE PADS HAVE BEEN REPLACED TWICE.

ON 8/20/05, THE TRACTION AND STABILITY CONTROL LIGHTS CAME ON WHILE DRIVING ON THE INTERSTATE WITH CRUISE CONTROL ON. AFTER STOPPING THE CAR, TURNING IT OFF, AND TURNING IT BACK ON, THE LIGHTS WENT OUT. BETWEEN THAT TIME AND 8/23/05, THIS OCCURRED 5 MORE TIME. ON 8/23/05, THE BRAKES LOCKED UP ON THE VEHICLE WHILE DRIVING ON THE INTERSTATE USING CRUISE CONTROL. I TOOK IT TO THE DEALER. THEY DIAGNOSED IT AS CODES C0187 & C0197, AND REPLACED A FAULTY YAW SENSOR. I TOOK IT BACK TO THE DEALERSHIP ON 10/19/05 WITH THE SAME PROBLEM, AFTER OCCURRING 3 TIMES WITHIN A 2 DAY PERIOD. THE DEALERSHIP DROVE IT AND IT OCCURRED TWICE, BUT THEY CANNOT DETERMINE WHAT IS CAUSING THE PROBLEM. THEY HAVE NOW HAD THE CAR FOR 6 DAYS. THE DEALERSHIP IS JIM HUDSON, AND THEIR PHONE # IS 803-783-0110. *NM

I PURCHASED THE CAR IN AUGUST 2004. SEVERAL MONTHS AFTER THE PURCHASE I TOOK THE VEHICLE BACK TO THE DEALERSHIP BECAUSE I HEARD A CLUNKING NOISE COMING FROM THE FRONT OF THE VEHICLE WHEN MAKING A RIGHT OR LEFT HAND TURN. AFTER THE CAR WAS SERVICED, THE DEALERSHIP EXPLAINED THAT GM IS WELL AWARE OF THE ISSUE (THE DEALERSHIP HAD RECEIVED A NOTICE FROM GM) BUT THAT A RECALL HAD NOT YET BEEN DONE ON THE VEHICLE FOR THIS ISSUE. THE DEALERSHIP SAID IT HAD TO DO WITH A MOUNT BRACKET THAT NEEDED BE TORQUED. IF THE BRACKET BECAME TOO LOOSE IT COULD SEPARATE CAUSING THE DRIVER TO LOOSE STEERING. I WAS NEVER TOLD THAT I WOULD HAVE TO PERIODICALLY TAKE THE VEHICLE BACK IN TO BE SERVICED FOR THIS BUT YET AGAIN SEVERAL MONTHS LATER I AM BEGINNING TO HEAR THE CLUNKING. THE STEERING ALSO SEEMS MUCH MORE LOOSE THAN IT PREVIOUSLY DID. I ALSO AM BEGINNING TO HEARING A CLICKING NOISE IN THE STEERING COLUMN, ALONG WITH THE CLUNK. I DO FEEL THIS IS A SERIOUS PROBLEM WITH THIS VEHICLE THAT GM SHOULD DEFINITELY BE HELD ACCOUNTABLE FOR. *JB

WHEN MAKING A LEFT OR RIGHT TURN, IT MAKES A LOUD CLICKING NOISE. I JUST BOUGHT THIS CAR AND AM HAVING TROUBLE GETTING THE DEALER TO FIX THE PROBLEM. *JB

I OWN A 2004 PONTIAC GRAND PRIX GT2, THE DOOR LOCKS WILL TRY TO RE-LOCK AFTER EACH TIME THAT I SLOW DOWN AND RESTART, STOP AND RESTART. I TOOK IT TO MY LOCAL PONTIAC SERVICE CENTER AND THEY GAVE ME A BULLETIN REGARDING THIS CASE, BUT DIDN'T FIX IT. THEY TOLD ME TO TURN OFF THE AUTO LOCK, IF YOU DO THAT THE DOORS WILL NOT LOCK AT ALL WHEN YOU PLACE IT IN GEAR. THE INFORMATION PANEL HAS BEEN RE-WIRED ONCE DUE TO THE RADIO SHORTS IT OUT. THEY STILL HAVEN'T REPLACED THE RADIO AND I FEEL THAT THE RADIO THAT IS IN MAY BE CAUSING A SHORT OR MALFUNCTION AGAIN. THEY ARE REFUSING TO FIX IT. I WANT SOMETHING DONE ABOUT MY CARS REPAIRS I HAVE HAD SINCE DEC 2003 AND HAVE IT IN THE SHOP FOR THE SAME THING LIKE 3 TIMES ALWAYS SOMETHING THEY WON'T OR DIDN'T FIX TO MAKE ME HAVE TO KEEP RETURNING FOR THE SAME PROBLEMS. I HAVE 3 KIDS AND A SHIFT WORKING HUSBAND AND I WORK FULL TIME AND THEY WILL NOT OFFER ME A LOANER WHILE IT IS BEING WORKED ON AND HAVE PUT ME IN A BAD SITUATION SEVERAL TIMES. I FEEL THAT THE SERVICE CENTER NEEDS TO BE TAKEN CARE OF AND I NEED ANOTHER VEHICLE. *JB

2004 PONTIAC GRAND PRIX DEVELOPED PROBLEMS WITH THE ELECTRICAL SYSTEM AND THE TRANSMISSION.*MR LATE LAST YEAR, WHILE THE VEHICLE WAS PARKED ON A NEARLY FLAT SERVICE, THE VEHICLE JUMPED OUT OF PARK, HITTING AND DAMAGING ANOTHER VEHICLE. THE VEHICLE HAS REPEATEDLY STALLED ON NUMEROUS OCCASIONS. (LAWYER ON BEHALF OF OWNER OF VEHICLE). *JB

MY 2004 PONTIAC GRAND PRIX MAKES A CLICKING NOISE WHEN MAKING A LEFT TURN. I REPORTED THE INCIDENT TO MY DEALER ABOUT 6 MONTHS AGO AND WAS TOLD THAT THE PROBLEM COULD NOT BE FOUND WHEN THEY TEST DROVE THE CAR. I AM STILL HAVING THE PROBLEM MORE FREQUENTLY. AFTER READING THE COMPLAINTS AND SERVICE BULLETINS I SEE THAT THERE ARE SEVERAL OTHER PEOPLE WITH THE SAME PROBLEM AND THAT IT IS A SAFETY ISSUE WITH THE CAR. WHY HASN'T ANYTHING BEEN DONE TO CORRECT THE PROBLEM? ALSO, LAST AUGUST (2004) I WAS DRIVING AROUND A SLIGHT BEND WHICH MERGES ONTO A VERY BUSY HIGHWAY AND MY CAR WENT INTO A COMPLETE SPIN. I WAS UNABLE TO STEER THE CAR AND SPUN NUMEROUS TIMES BEFORE CRASHING INTO A HILL OF GRASS AT WHICH POINT THE CAR STOPPED AND SHUT DOWN. THIS WAS APPARENTLY A "DRIVER ERROR." *JB

DT: THE CONSUMER OWNS A 2004 PONTIAC GRAND PRIX. SHE CAME HOME ON SUNDAY NIGHT AND WHEN PULLING INTO THE DRIVEWAY HER HUSBAND GOT OUT TO DO SOMETHING. WHEN THE CONSUMER LEFT THE VEHICLE HER SON WENT FROM THE BACK SEAT TO THE FRONT SEAT AND VEHICLE BEGAN TO ROLL BACKWARDS DOWN THE DRIVEWAY BEFORE SHE COULD DO ANYTHING TO HER SON. HOWEVER, HUSBAND WAS ABLE TO THROW A TRUCK TIRE BEHIND THE VEHICLE AND STOP THE VEHICLE. THE CONSUMER LIVED IN FRONT OF A MAJOR HIGHWAY AND THIS COULD HAVE RESULTED IN THREE DEATHS OR INJURIES. THE CONSUMER WAS HOLDING THE KEY IN HER HAND WHEN THE VEHICLE ROLLED DOWN THE DRIVEWAY. CHECKING LATER, SHE FOUND THAT ANY TIME THE KEY WAS NOT IN THE IGNITION THE GEAR SHIFTER MOVED EVEN WITHOUT APPLYING THE BRAKE. SHE TOOK VEHICLE TO DEALER, AND DEALER STATED THAT THEY COULD NOT REPAIR VEHICLE BECAUSE IT WAS MANUFACTURED THAT WAY. SERVICE DEPARTMENT MANAGER STATED THAT THERE WAS A CERTAIN PERIOD OF VIN TIME WHEN THAT CAME OUT, AND HE COULD NOT ALTER SOMETHING THAT WAS NOT BY THE BOOK.*AK