1998 PONTIAC GRAND PRIX Complaints

I FEEL THIS IS A REAL SAFETY CONCERN! PLEASE CONTACT ME! NO SAFETY DEFECT LISTED WITHIN SUMMARY. *AK

IN AUGUST OF 2000, VEHICLE BEGAN OVERHEATING, DEALER STATES THAT THE HEATER CORE WENT OUT, NEW THERMOSTAT WAS PUT IN, DEALER STATED THERE WAS A CHEMICAL REACTION BETWEEN DEXCOOL COOLANT AND ENGINE BLOCK CAUSING COOLANT TO RUST. *SLC

WIRING PROBLEM; LOST COMPLETE POWER TO BATTERY AND THEN 3 WINDOW MOTORS SIMULTANEOUSLY. *AK

HEADLIGHT LENS FELL OFF WHILE DRIVING. DEALER SAID ENTIRE HEADLIGHT ASSEMBLY WAS LOOSE DUE TO ADHESIVE DEFECT. I PLAN ON TAKING THE VEHICLE TO THE PONTIAC DEALERSHIP FOR FREE REPAIR. NOTICED SEVERAL NH. *AK

DRIVER'S HEADLIGHT LENSE FELL OFF, AND THAT MADE BULB SENSITIVE TO ANYTHING AND IT HAS BLOWN OUT. CURRENTLY, PASSENGER'S SIDE HAS DONE SAMETHING. CONSUMER HAS NO HEADLIGHTS AT NIGHT.*AK THE HEAD LIGHT COVERS FOR BOTH LEFT AND RIGHT SIDES FELL OFF ONE AFTER THE OTHER RESULTING IN BULBS BREAKING OFF. THE BULBS WERE ULTRA SENSITIVE. *YH

DRIVER'S SEAT IS HEATED AND HAVE HAD A DYSFUNCTIONAL ON/OFF SWITCH AND/OR RELAY. HAVE COMPLAINED 4 TIMES TO DEALERSHIP AS WELL AS MANUFACTURER AND HAVE ADVISED THEM OF BURNING OURSELVES (WHOEVER DRIVES CAR AND USES SEAT) BECAUSE SEAT HEATS UP. DEALERSHIP (NOT WHERE PURCHASED) HAS INFORMED US THEY CANNOT DUPLICATE PROBLEM ALTHOUGH WE DON'T FEEL THEY HAVE ACTUALLY LISTENED TO US GIVE THEM THE EXACT WAY THE REACTION HAPPENS. MANUFACTURER RELEASED THEMSELVES OF ALL RESPONSIBILITY EVEN AFTER INFORMING THEM SEAT CONTINUALLY STAYS ON AND WE ARE AFRAID HEATER WILL HEAT UP SEAT FOAM AND CAUSE FIRE. AFTER HAVING CAR OFF AND PARKED FOR 3 HRS 1/18/00 ACROSS STREET FROM DEALERSHIP WHERE COMPLAINTS MADE, SEAT STILL EXTREMELY HOT. DROVE RIGHT TO DEALERSHIP AND SERVICE MANAGER FINALLY CAME OUT TO VERIFY SEAT STILL EXTREMELY HOT (BURNING THROUGH A PAIR OF DENIM JEANS). HAD SERVICE TECHNICIAN PULL HEATER RELAY OUT OF SEAT AND INFORMED ME IT IS DEFECTIVE SO WILL GET A NEW PART WITHIN 4 BUSINESS DAYS. WILL BE 4 DAYS 1/24 (NO WORD YET). THIS WAS A FIRE HAZARD AND ALREADY BURNED MY SKIN THROUGH CLOTHES; IT COULD HAVE BURNED OUR HOME DOWN. *AK

MY CAR ACCELERATOR STUCK ON ME THIS MORNING WHEN I WAS PULLING INTO A PARKING SPACE AND THE NEXT THINK I KNEW WAS UP ON A SNOW BANK, THEN WHEN I PUT FOOT ON BRAKE AND WAS PUTTING IT INTO REVERSE TO COME OFF SNOWBANK, BEFORE I COULD EVEN GO NEAR THE GAS PEDAL, IT FLEW BACKWARDS ABOUT 100 FEET INTO A FENCE, AND WOULD ONLY STOP WHEN I FINALLY GOT A HOLD OF THE KEY TO TURN IT OFF. WHEW!! COULD HAVE BEEN KILLED. TOOK IT TO THE PONTIAC DEALER BECAUSE IT WAS STILL UNDER WARRANTY AND THEY TOLD ME THEY COULD FIND NOTHING WRONG, AND CHARGED ME A 75.00 INSPECTION FEE. COULD NOT BELIEVE IT. I ALMOST KILLED MYSELF AND KNEW IT WASNT ME, BECAUSE I WAS NEVER EVEN NEAR THE GAS WHEN IT HAPPENED.*AK

WHILE DRIVING AT AROUND 20-25MPH AND MAKING A LEFT TURN, THEN TRYING TO TURN BACK TO RIGHT, VEHICLE WOULD TURN BACK. VEHCILE WOULD NOT LET CONSUMER TURN TO RIGHT. CONTACTED DEALER, AND DEALERSHIP FIXED PROBLEM . *AK

WHEN TURNING, THE SEAT BELT GOT CAUGHT UNDER THE AUDIO SWITCH HOUSINGS ON THE STEERING WHEEL, LOCKING THE WHEEL. IN THE FIRST INCIDENT, THE LEFT SIDE HOUSING PULLED OUT COMPLETLY ALLOWING FURTHER OPERATION OF THE STEERING WHEEL. IN THE SECOND INCIDENT, THE REMAINING RIGHT SWITCH HOUSING DID NOT COME OUT, THE STEERING WHEEL WAS NOT OPERATIONAL, AND THE DRIVER NEARLY HIT ANOTHER VEHICLE BEFORE BEING ABLE TO STOP. THE DRIVER IS A 5 FT TALL WOMAN WHO HAS THE SEAT ALL THE WAY FORWARD SO SHE CAN REACH THE PEDALS AND SEE OVER THE STEERING WHEEL. THE DEALER SAID WE SHOULD BUY BLOCKS FOR THE PEDALS AND NOT SIT SO CLOSE TO THE WHEEL. PONTIAC CUSTOMER SERVICE SAID WE SHOULD HAVE RECOGNIZED THIS PROBLEM BEFORE WE BOUGHT THE CAR AND NOT PURCHASED IT; THEY DON'T SEE IT AS A SAFETY ISSUE. I REQUESTED PONTIAC TO REPLACE THE WHEEL WITH THE SWITCHLESS TYPE AND THEY REFUSED.

HEADLIGHT CONCEALMENT LENS FELL OFF WHILE DRIVING. PASSENGER'S SIDE FELL OFF 2 WEEKS AGO, AND THEN THE DRIVER'S SIDE FELL OFF. TOOK TO DEALERSHIP, AND MECHANIC REPLACED HEADLIGHT CONCEALMENT LENS. *AK