1999 PONTIAC GRAND PRIX Complaints

AIR BAG LIGHT REMAINED ON WHILE DRIVING. DEALER NOTIFIED, AND INFOMED CONSUMER THAT IT WAS NOT COVERED UNDER A MANUFACTURER'S RECALL, AND VEHICLE WAS OUT OF ITS WARRANTY. *AK THE DEALER PUT THE VEHICLE ON SCAPE MODE AND THE AIR BAG LIGHT WAS OFF. HOWEVER, THE CONSUMER WAS NOT SURE IF THE AIR BAG WORKS. *YH

CONSUMER'S VEHICLE USED TO GET 324 MILES TO A FULL TANK OF GAS, NOW IT ONLY GETS 207 MILES, THE DRIVER INFORMATION CENTER WILL NOT REGISTER DIGITALLY OVER 279 MILES, DEALERSHIP IS OFFERING LITTLE OR NO ASSISTANCE, VEHICLE HAS BEEN TAKEN TO DEALER EVERY OTHER DAY FOR 2 MONTHS. NLM

SUDDEN ENGINE FAILURE WHILE MERGING ON HIGHWAY NEARLY CAUSED MAJOR ACCIDENT DEALER DETECTED FAILED EGR VALVE AND REPLACED. *AK

VEHICLE BECAME FULL OF SMOKE WHILE BEING STARTED IN GARAGE. ALSO LOCKING CONSUMER WITHIN VEHICLE, AND UNABLE TO GET OU.; NEIGHBOR WAS ABLE TO GET CONSUMER OUT OF CAR BEFORE LOCAL FIRE DEPARTMENT ARRIVED ON LOCATION. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

THIS COMPLAINT IS NOT NECESSARILY CONCERNING THE ABSOLUTE FAILURE OF A COMPONENT, BUT RATHER THE REPEATED NEED TO REPLACE, WHAT I CONSIDER TO BE, A CRITICAL SAFETY RELATED COMPONENT. FIRST OF ALL THE NEED TO REPLACE THE FRONT ROTORS PRIOR TO TAKING DELIVERY OF THE VEHICLE IN MARCH '99, AND THEN THE NEED TO REPLACE THE REAR ROTORS IN OCTOBER '00, WITH A LITTLE OVER 15,000 MILES ON THE VEHICLE. NO EXPLANATION WAS GIVEN BY PONTIAC. MY CORRESPONDENCE TO PONTIAC IN RESPONSE TO A CUSTOMER SERVICE SURVEY, YIELDED MERELY A TELEPHONE MESSAGE THAT CONFIRMED BASICALLY WHAT I HAD TOLD THEM REGARDING THE TWO TIMES ROTORS WERE REPLACED, IMPLYING TO ME THAT "I CAN EXPECT TO REPLACE ROTORS ON THE VEHICLE EVERY 15,000 MILES. TO ME THAT INDICATES THAT PONTIAC ARE ESENTIALLY UNWILLING TO ADMIT TO A QUALITY, AND MORE IMPORTANTLY, CRITICAL SAFETY PROBLEM IN A COMPONENT OF THEIR PRODUCT. *AK

I AM REPORTING A PONTIAC GRAND PRIX GT. IT HAS HAD A ACCEIERATION PROBLEM SINCE I STARTED DRIVING IT. I HAD IT SENT TO A PONTIAC DEALERSHIP TO BE LOOKED AT FOR SEVERAL WEEKS AND THEY SAY THE PROBLEM CANNOT BE FIXED BECAUSE OF THE SOFTWERE BEING BAD IN THAT MODEL.I CONTACTED GENERAL M OTORS ABOUT THE PROBLEM,THEY SAY THEY CANNOT DO ANYTHING TO FIX IT. I AM NOW FINDING REPORTS ON THE SAME ISSUE OCCURING IN THE SAME MODEL CARS ALL OVER. I WAS TOLD THIS IS TRUE AND IS HAPPENING IN CARS FROM THE YEAR 98-99. THEY KNOW OF THE PROBLEM AND WILL NOT DO ANYTHING TO CORRECT IT. I DON'T SEE HOW THEY CAN MAKE A CAR AND KNOW THE PROBLEM THAT IS THEIR FAULT, THAT THEY EVEN KNOW ABOUT AND WILL NOT CORRECT. I AM GETTING MORE INFORMATION ON THIS PROBLEM CONCERNING THIS CAR AND THE SOFTWARE AND WILL BE CONTACTING MY LAWYER AND THE COMPANY I HAVE MY LOAN THRU. I WORK TO HARD TO HAVE A VEHICLE, IT IS VERY EXPENSIVE TO OWN A CAR AND I WILL MAKE SURE THAT IT RUNS THE WAY IT IS MENT TO. I WILL NOT TAKE THE ANSWER I WAS GIVEN FROM THEM AS A SOLUTION. WHAT THEY SAID IS NOT A WAY TO FIX A PROBLEM WITH A VEHICLE. SOMEONE SHOULD NOT HAVE TO DIE OR BECOME BADLY HURT BEFORE IT IS TAKEN CARE OF. PLEASE CONTACT ME WITH ANY INFORMATION THAT MAY HELP IN GETTING THIS TAKEN CARE OF. MY E- MAIL IS [email protected]. I THANK YOU FOR YOUR SUPPORT. *AK

ENGINE IS SURGING BETWEEN 50-60 PLUS MILES PER HOUR RANGE, PONTIAC DEALER RECOMMENDS TRANSMISSION CHANGE EVEN THOUGH CAR ONLY HAS 60,000 MILES ON IT. TYPICALLY NOTHING SHOULD BE DONE ON CAR TILL OVER 100,000 MILES. BOUGHT AS USED CAR AND DEALER STATES I SHOULD HAVE BOUGHT EXTENDED WARRANTY EVEN THOUGH I DIDN'T HAVE MONEY TO DO SO, BUT I BOUGHT CAR WITH 40,000 MILES ON IT. SHOULDN'T HAVE TO REPLACE WHEN USED FOR ONLY 20,000 MILES. SOUNDS LIKE A RIP-OFF TO ME. WHAT CAN WE DO WITH IT AND CAN WE FIND OUT PREVIOUS OWNERS AND IF HAD PROBLEMS WITH IT BEFORE I BOUGHT IT? THANKS ALOT. *AK

PROBLEM WITH RIGHT WHEEL STUDS BREAKING OFF. PROBLEM OCCURRED ON TWO OCCASIONS, REPAIR MADE AT DEALER. PLEASE PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

DRIVER'S SIDE AND PASSENGER'S SIDE DOOR WHEN OPENED DOOR BECOMES ENTANGLED WITH THE METAL PART AND HINGES. DEALERSHIP WASN'T AWARE.*AK

VIOLENT DEPLOYMENT OF DRIVERS SIDE AIR BAG RESULTED IN SEVERE IMJURY TO FACE AND ARM DURING HEAD ON COLLISION. NLM