1997 PONTIAC GRAND PRIX Complaints

WHEN EXITING DRIVEWAY, STEERING WHEEL LOCKED UP, PREVENTING OWNER FROM MANEUVERING VEHICLE. OWNER TOWED VEHICLE TO COVINGTON TIRE AND SERVICE. THEY FOUND THAT DUE TO REAR BEARINGS BEING CHEWED UP AND DESTROYED, STEERING WAS INCAPACITATED. *AK CONSUMER TOOK VEHICLE TO THE DEALER FOR REPAIRS TO THE PUMP/HOSE SEAL. RETURNED THE NEXT WEEK BECAUSE THE PROBLEM WITH THE STEERING WAS STILL PRESENT. THE VEHICLE WAS TEST DRIVEN AND CONSUMER WAS TOLD THE VEHICLE COULD NEVER LOSE STEERING. ON THE DATE INDICATED, THE VEHICLE WAS NOT FUNCTIONING. THE VEHICLE WAS TOWED TO AN INDEPENDENT GARAGE AND THE RACK AND PINION REPLACED. UPON CALLING GM, CONSUMER WAS TOLD NOTHING COULD BE DONE SINCE THE REPAIRS WEREN'T DONE BY PONTIAC. *JG

RACK AND PINION STEERING FAILED ALMOST CAUSING A CRASH. IT SEEMS THAT A PIECE OF THE STEERING RACK IS MISSING. *AK

WHEN MAKING LEFT TURNS STEERING WOULD MOMENTARYILY STICK. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

RECALL 99V348000 REPAIRS ON WINDSHIELD WIPERS WERE DONE IN JULY OF 2000, VEHICLE HAS BEEN TAKEN BACK TO DEALER NUMEROUS TIMES. WINDSHIELD WIPERS STOPPED WORKING INTERMITTENTLY.*AK MAP LAMP ASSEMBLY, DOOR LIGHTS, REAR DOOR LENS, GASKET LAMP AND HEADLAMP ASSEMBLY WERE ALL REPLACED, ABS LIGHT ILLUMINATED, DEALER ADJUSTED BRAKE LIGHT SWITCH. BOTH OUTER TIE RODS WERE REPLACED. WINDSHIELD COWL PANEL LEAKED AND WAS REPLACED. STEERING COLUMN WAS REPLACED. SERPENTINE BELT HAS BEEN REPLACED 3 TIMES, VALVE COVER GASKET HAS BEEN REPLACED 2 TIMES, VEHICLE HAS EXPERIENCED 3 OIL LEAKS, OIL PAN AND WATER PUMP WERE REPLACED, A BELT SNAPPED AND HAS NOT YET BEEN REPAIRED. ALTERNATOR HAS BEEN REPLACED 3 TIMES. THE SUPERCHARGER GASKET WAS REPLACED. THE AUTOMATIC SHIFT MECHANISM WAS REPLACED. THE RADIO SKIPS AND THE RADIO MODULE TO THE STEERING COLUMN BROKE. 2 FRONT WHEEL SPEED SENSOR JUMPER WIRING WAS REPLACED. *SLC

THE FIRST HEADLIGHT COVER FELL OFF AT 42000 MILES DURING A RAINSTORM WHICH BLEW OUT THE LIGHT. THIS WAS UNDER WARRANTY AND WAS REPLACED. HOWEVER RECENTLY THE OTHER SIDE HEADLIGHT COVER FELL OFF WHILE DRIVING AT NIGHT AND BLEW THE LIGHT OUT. IT IS A SAFETY CONCERN IF BOTH LIGHTS WERE TO GO OUT SIMULTANEOUSLY. THIS IS AN OBVIOUS DEFECT IN THE GLUE.*AK

PE 01 038/STEERING RACK AND PINION: RACK AND PINION FAILED FOR SECOND TIME WITHIN 80,000 MILES OF WEAR. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INORMATION. *AK

THE LENS ON THE HEADLIGHT ASSEMBLY FELL OFF. IN TURN, THE BULB FAILED/BROKE AS IT WAS DIRECTLY EXPOSED. FOR APPROXIMATELY TWO YEARS PRECEEDING THIS FAILURE, BOTH HEADLIGHT ASSEMBLIES SHOWED CONDENSATION ON THE INSIDE OF THE LENS. UPON CONTACTING THE DEALER, BOTH THE PARTS AND SERVICE DEPARTMENTS INDICATED THAT THE GLUE THAT HOLDS THE HEADLIGHT LENS TO THE ASSEMBLY HAS BEEN FAILING. THEY INDICATED THAT THEY ARE AWARE OF THIS SITUATION BUT THAT GM IS NOT COVERING THE REPLACEMENT OF THIS KNOWN FAILURE.

THE LENS ON THE HEADLIGHT ASSEMBLY FELL OFF. IN TURN, THE BULB FAILED/BROKE AS IT WAS DIRECTLY EXPOSED. FOR APPROXIMATELY TWO YEARS PRECEEDING THIS FAILURE, BOTH HEADLIGHT ASSEMBLIES SHOWED CONDENSATION ON THE INSIDE OF THE LENS. UPON CONTACTING THE DEALER, BOTH THE PARTS AND SERVICE DEPARTMENTS INDICATED THAT THE GLUE THAT HOLDS THE HEADLIGHT LENS TO THE ASSEMBLY HAS BEEN FAILING. THEY INDICATED THAT THEY ARE AWARE OF THIS SITUATION BUT THAT GM IS NOT COVERING THE REPLACEMENT OF THIS KNOWN FAILURE.*AK

WE FOUND THE HEAD OF THE BOLT AND THE WASHER UNDER THE CAR WHEN IT WAS PARKED. THE HEAD OF THE BOLT HAD CRACKED OFF RIGHT WHERE IT JOINS THE SHAFT OF BOLT. MY FATHER BOUGHT A NEW BOLT AND REPLACED IT. IT SEEMED VERY UNUSUAL THE WAY THE BOLT HEAD HAD BROKEN OFF. THE ENTIRE FACE OF THE SHAFT AND THE HEAD WHERE THE SHAFT WAS WERE RUSTED SO IT APPEARS THAT THIS HAD BEEN BROKEN FOR SOME TIME. WE HAVE BOTH PIECES OF THE BOLT IF YOU NEED TO HAVE IT AND A PARTS DISPLAY OF THE REAR SUSPENSION WITH THE BOLT CIRCLED IF YOU NEED THEM. IF YO HAVE QUESTIONS CONTACT MY FATHER AT THE SAME NUMBER OR VIA E-MAIL AT [email protected].*AK

CONSUMER STATED THAT THE VEHICLE EXPERIENCED A COMPLETE FAILURE OF THE STEERING SYSTEM. *YH