2004 PONTIAC GRAND PRIX Complaints

A FEW MONTHS AFTER PURCHASING MY 2004 GRAND PRIX THE BACK PASSANGER DOOR STARTED MAKING A CLICKING SOUND WHEN OPENED AND CLOSED. I TOOK IT TO THE DEALERSHIP AND WAS INFORMED THAT THERE IS A PLASTIC PIECE ON THE HINGE THAT WAS BROKEN AND NEEDED TO BE REPLACED. IT IS NOW A YEAR LATER AND THE SAME DOOR IS MAKING THE SAME CLICKING NOISE. I TOOK IT BACK TO THE DEALER, WHO ADVISED ME THAT THE HINGES JUST NEEDED CLEANED (? NEVER HEARD OF THAT BEFORE). I'VE HAD THE CAR BACK FOR A WEEK AND IT'S MAKING THE NOISE AGAIN. GUESS WHO'S WARRANTY JUST EXPIRED?*AK

I HAVE AN ONGOING AND UNRESOLVED ISSUE WITH THE BRAKES ON MY 2004 GRAND PRIX. THE BRAKES HAVE SQUEAKED WHEN STOPPING SINCE THE CAR WAS PURCHASED IN AUGUST 2004. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP SEVERAL TIMES FOR SERVICE. INITIALLY THE ROTORS WERE RESURFACED AND THE BRAKE PADS REPLACED. AFTER ABOUT 500-1000 MILES THE BRAKES BEGIN TO SQUEEK AGAIN. AFTER A CALL TO PONTIAC BY MY LOCAL DEALERSHIP, THEY WERE TOLD THAT THEY ARE AWARE OF THE ISSUE BUT HAVE NO RESOLUTION. SINCE THAT TIME THE DEALERSHIP HAS COMPLETELY REPLACED THE BRAKES AND ROTERS AND THE PROBLEM STILL EXISTS, SQUEEKING WHEN STOPPING ABOUT 70% OF THE TIME. I AM CONCERNED THAT THE DESIGN DEFECT RESULTS IN A SAFETY ISSUE IN THE BRAKES PERFORMANCE.*AK

AFTER I START MY CAR IN THE MORNING AND "REVERSE" THE CAR AND THEN MOVE THE SHIFT TO "DRIVE" THE CAR STALLS....DON'T KNOW IF MY CAR HAS A PROBLEM...CAN YOU PLEASE ADVICE ??? *JB

WHILE DRIVING/IDLING DASHBOARD GOT TOO HOT. THIS CAUSED THE CD PLAYER TO BE INOPERATIVE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

MY 2004 PONTIAC GRAND PRIX GTP COMP G HAS UNSTABLE HEADLIGHTS. WHEN DRIVING, THEY "BOUNCE" AND IT IS REALLY DISTRACTING TO ME AS WELL AS OTHER DRIVERS. I BELONG TO A GRAND PRIX CAR CLUB AND A MEMBER WITH THE SAME CAR AS MINE EXPERIENCES THE SAME PROBLEMS. A FIX AND A RECALL IS NEEDED ASAP. THE CONSTANT VIBRATION OF THE HEADLIGHTS IS VERY DISTRACTING AND WILL EVENTUALLY START CAUSING PROBLEMS FOR DRIVERS. IN ADDITION TO THE ABOVE COMPLAINT, I HAVE ANOTHER. I HAVE FOUND A TOTAL OF 3 RECALLS ON MY VEHICLE YET I HAVE NEVER RECEIVED NOTIFICATION FROM PONTIAC NOR MY DEALERSHIP. I WOULD LIKE TO HAVE PEACE OF MIND THAT IF SOMETHING IS RECALLED ON MY VEHICLE THAT THE MANUFACTURER IS TAKING STEPS TO CORRECT IT ASAP. INSTEAD, I AM FINDING OUT THIS INFORMATION ON THE INTERNET AND WILL NEED TO TAKE STEPS TO ENSURE MY CAR IS SAFE. *JB

THE VEHICLE BUCKED WHEN THE TRANSMISSION SHIFTED BETWEEN THIRD AND FORTH GEAR. *NM ONCE THE VEHICLE WAS PLACED IN REVERES THE VEHICLE ROLLED FORWARD AND WOULD NOT ENGAGE IN REVERSE. THE CONSUMER HAD TO TURN THE VEHICLE AND RESTART IT. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO FIND ANYTHING WRONG. *NM

CAR SHUT OFF WHILE DRIVING AT HIGHWAY SPEEDS. I WAS DRIVING ON HIGHWAY AT AROUND 55 MPH AND THE CAR SHUT OFF, LEAVING THE VEHICLE INOPERABLE WHILE STILL MOVING AT HIGHWAY SPEEDS IN TRAFFIC. CAR WAS PULLED OVER TO THE SIDE OF THE HIGHWAY AND HAD TO BE PLACED BACK IN PARK AND THEN RESTARTED.*AK

1) AFTER TURNING OFF A MAJOR ROAD INTO A RESIDENTIAL COMPLEX, THE CAR FIRST HESITATED, THEN I LOST POWER STEERING WHILE NAVIGATING A SHARP LEFT CURVE; AFTER TURNING THE CAR ON AND OFF TWICE, WAS ABLE TO REGAIN STEERING; SERVICE DEPARTMENT WAS UNABLE TO REPEAT THE PROBLEM NOR DETERMINE CAUSE; 2) ON 2 OCCASIONS PRIOR, I EXPERIENCED SEVERE HESITATION ON ACCELERATION--SEVERITY OF HESITATION SEEMED TO BE DIRECTLY RELATED TO RATE OF ACCELERATION (HESITATION MOST SEVERE AT HARD ACCELERATION); THE HESITATION CONTINUED EVERY TIME I DEPRESSED THE ACCELERATOR UNTIL THE CAR WAS TURNED OFF; WHEN THE CAR WAS RE-STARTED, THE PROBLEM WAS GONE; THESE 2 OCCURRENCES HAPPENED ABOUT 45 DAYS APART AND AGAIN ABOUT 30 DAYS LATER, PRIOR TO LOSS OF POWER STEERING DESCRIBED IN #1; SERVICE DEPARTMENT HAS NOT BEEN ABLE TO REPEAT THE PROBLEM NOR DETERMINE POSSIBLE CAUSE; 3) NUISANCE PROBLEM--RECURRING SQUEAKING, AT TIMES SQUEALING, IN THE STEERING COLUMN WHEN TURNING AT LOW SPEEDS; ON ONE OCCURRENCE THERE WAS ALSO A RATTLING IN THE STEERING COLUMN; DEALER HAS LUBRICATED, RE-LUBRICATED, RE-INSTALLED COIL, REPLACED INTERMEDIATE SHAFT. *JB

WHILE DRIVING AT 45 MPH IN RUSH HOUR TRAFFIC THE CAR COMPLETELY SHUT DOWN WITH NO WARNING AND WOULD NOT RE-START. I HAD NO BRAKES,POWER STEERING AND HAD TO CUT ACROSS TWO LANES OF TRAFFIC TO GET OFF ROADWAY. CAR WAS TOWED TO DEALERSHIP AND REMAINED THEREFOR SEVEN DAYS. THE ACCERATER CABLE WAS REPLACED. ONE DAY AFTER GETTING THE CAR BACK THE SAME OCCURANCE HAPPENED AGAIN . WHILE DRIVING BETWEEN 45 AND 50 MPH THE CAR COMPLETELY SHUT DOWN ON A HIGHWAY AT NIGHT NEARLY CAUSING A SERIOUS ACCIDENT. THE CAR WAS RETURNED TO DEALERSHIP AND KEPT FOR ANOTHER SEVEN DAYS AND THE COMPUTER MODULE WAS REPLACED. AFTER HAVING THE CAR BACK FOR TWO DAYS, THE CAR COMPLETELY SHUT DOWN FOR A THIRD TIME. THIS TIME I WAS AT A STOP LIGHT AND NOT MOVING. THERE WAS NO WARNING THE CAR JUST STOPPED AND WHEN TRIED TO RE-START, EVERY SYSTEM WENT BLACK. THE CAR WAS AGAIN TOWED TO DEALERSHIP AND THE FUSE RELAY WAS REPLACED. THE ORIGINAL SHUT-DOWN HAPPED WITH LESS THAN 7000 MILES ON THE VEHICLE. THE DEALERSHIP STATED THIS PROBLEM HAD NOT OCCURRED BEFORE ON THIS MAKE AND MODEL OF CAR AND THERE WAS A "CASE STUDY" BEING SET UP ON MY CAR. ON READING OTHER COMPLAINTS ON THIS CAR, I SEE THERE HAVE BEEN OTHER SIMILAR SHUT DOWNS ON THE SAME MAKE AND MODEL CAR. I HAVE HAD THE CAR BACK FOR 20 DAYS AND SO FAR NO FURTHER COMPLETE SHUT DOWNS HAVE OCCURRED BUT I HAVE NO CONFIDENCE IN THE CAR AND DRIVE IT ONLY WHEN ABSOUTELY NECESSARY AND DEFINITELY NOT ON EXPRESSWAYS OR MAJOR HIGHWAYS. WHEN I PICKED UP THE CAR THE THIRD TIME AND ASKED IT THEY THOUGHT IT WAS FIXED, THE ONLY ANSWER I RECEIVED IS "WE'RE DOING WHAT GM ENGINEERING TOLD US TO DO.*AK

WHEN I FIRST PURCHASED THE CAR IT WOULDN'T START. THE DEALERSHIP HAD TO JUMP THE CAR. I MADE IT 11 MILE AND HAD TO HAVE THE CAR TOWED BACK TO THE DEALERSHIP AND THEY HAD TO REPLACE THE BATTERY. (WHICH IS SUPPOSED TO LAST THE LIFETIME OF THE CAR. THAT IS WHAT THEY SAID) SINCE THEN I HAVE HAD TO HAVE THE CAR JUMPED MANY TIMES. 3 TIMES IN THE PAST 2 WEEKS. I HAVE HAD THE CAR FOR JUST A LITTLE OVER A YEAR NOW.*AK