2004 PONTIAC GRAND PRIX Complaints

MY 2004 PONTIAC GRAND PRIX HAS HEADLIGHTS THAT ARE LOOSE FROM THE FACTORY. WHEN ENCOUNTERING SMALL OR LARGE BUMPS IN THE ROAD MY HEADLIGHTS BOUNCE U AND DOWN. THIS IS A VERY ANNOYING PROBLEM FOR DRIVERS APPROACHING FROM THE OTHER DIRECTION. MY DEALER TELLS ME THERE IS NO FIX AVAILABLE. I AM CONSTANTLY BEING FLASHED BY ON COMING TRAFFIC.*AK

THE HEADLIGHTS ON MY 2004 PONTIAC GRAND PRIX GT2 SEEM TO "BOUNCE" WHILE DRIVING CREATING AN ANNOYANCE TO MYSELF AND OTHER MOTORISTS. I'VE HAD NUMEROUS OTHER DRIVERS FLASH THEIR HEADLIGHTS AT ME. *AK

HEADLIGHTS BOUNCE WHEN DRIVING ON THE ROAD. VERY HAZARDOUS WHEN DRIVING AT NIGHT, ESCPECIALLY ON UNEVEN OR OLD ROAD. PROBLEM HAS BEEN PRESENT SINCE I BOUGHT TH CAR NEW. DEALER HAS NO FIX FOR THE PROBLEM AT THIS TIME.*AK

HEADLIGHT SHAKE BADLY. MAKES NIGHT DRIVING ALMOST IMPOSSIBLE. SLIGHTEST VAIRATION OR BUMP IN THE ROAD CAUSES HORRIBLE SHAKING OF LIGHTS. THIS IS AN UNSAFE CONDITION FOR THE DRIVER AND DRIVERS OF ONCOMING VEHICLES.*AK

HEADLIGHTS BOUNCE AT NIGHT CAUSING OTHER DRIVERS TO BELIEVE YOU ARE FLASHING HEADLIGHTS AT THEM. IT SEEMS TO BLIND ONCOMING TRAFFIC. *NM

HEADLIGHTS BOUNCE LIKE CRAZY ON THE SMALLERS BUMPS. CALLED PONTIAC AND GUY SAID HE WAS UNAWRE OF ISSUE, TOTAL BS....THIRD PONTIAC I'VE BBOUGHT SINCE 2000 AND 5TH OVER ALL. WILL BE THE LAST IF THEY DON'T STEP UP AND FIX THE PROBLEM! *AK

CRUISE CONTROL FAILS TO ENGAGE OR EXHIBITS A DELAYED ENGAGEMENT. SETTING CRUISE CONTROL ON ONE SPEED AND SOMETIMES ENGAGES ON A SPEED 5MPH LOWER OR FAILS TO ENGAGE AT ALL.*AK

ON MAY 31,2004 I WENT TO NIMNICHT PONTIAC @ 3919 PHILLIPS HIGHWAY. JACKSONVILLE, FL 32207. I FOUND ONE VEHICLE, THAT I PURCHASED. ON TUESDAY, JUNE 8,2004, THE CAR STARTED HAVING PROBLEMS WITH ACCELERATION, IT WAS SMOKING FROM UNDER THE HOOD ( SMOKE BOILING OUT FROM UNDER THE HOOD), RUNNING HOT, & SMELLED AS IF IT WERE BURNING. WEDNESDAY, JUNE 9,2004 THEY PICKED UP THE CAR. TRENT STATED THE TEMPERATURE GAUGE WAS READING HIGH & THAT WAS UNUSUAL. THURSDAY, JUNE 10,2004. TRENT ROGERS CALLED @ 2:30 PM TO TELL ME THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR. I INFORMED HIM THAT I DID NOT WANT THAT CAR BACK.HE WOULD SPEAK TO JOHN COMER.@ 3:20PM,I CALLED JOHN COMER, INFORMED ME THAT HE DID NOT HAVE TO MAKE ME HAPPY. I TOLD HIM I DID NOT WANT TO WAIT AROUND, THAT I NEEDED ANOTHER VEHICLE OR I WANTED MY TRADE-IN CAR BACK.ALSO STATED TRENT ROGERS HAD NOT MADE ANY SUCH COMMENT CONCERNING THE VEHICLE RUNNING HOT. 3:45PM, RICHARD REESE (GENERAL MANAGER FOR NIMNICHT PONTIAC) CALLED ME & INFORMED ME THAT THEY FOUND NOTHING WRONG WITH THE CAR. I TOLD HIM I DID NOT WANT THAT CAR BACK. HE SAID, "IT DOES NOT HAVE A CRACKED OR WARPED HEAD." THAT CONCERNED ME MORE THAT HE EVEN MENTIONED A CRACKED OR WARPED HEAD. HE TOLD ME THAT I COULD COME & GET ANOTHER VEHICLE OFF HIS LOT IF I WAS NOT SATIFIED. INFORMED HIM, NONE ON THIS LOT. I WANTED ANOTHER VEHICLE EQUIVALENT TO THE ONE I PURCHASED.SAME COLOR & OPTIONS AS THE VEHICLE I PURCHASED. I THEN CALLED GM BUYBACK @ 1-800-762-2737. I SPOKE TO MS. C.C.SMITH @ 3:50PM ON 6/10/04. I INFORMED MS. SMITH OF THE PROBLEMS. SHE CALLED THE DEALERSHIP & THEY TOLD HER THAT I HAD REQUESTED ANOTHER CAR WITH ADDED OPTIONS.AT NO TIME DID I REQUEST THAT. HE ALSO INFORMED MS. SMITH THAT I NEEDED TO RETURN THE 24HR TEST DRIVE VEHICLE, NOT ME. MS. SMITH GAVE ME A CLAIM/REFERENCE # [XXX], BUT SHE REALLY COULD NOT HELP ME, OTHER THAN FILE MY CLAIM. I CALLED RICHARD REESE BACK @ 4:45PM & INFORMED HIM TO PICK UP HIS VEHICLE @ MY HOUSE. *AK UPDATED 07/27/2012 *JS INFORMATION REDACTED PURSUANT TO

I HAVE A 2004 GRAND PRIX GTP AND THE HEADLIGHTS BOUNCE AND IT IS A DISTRACTION TO ME AND THE DRIVERS ALL AROUND ME ESPECIALLY IN FRONT OF ME AND THIS COULD CAUSE AN ACCIDENT. *AK

AIR CONDITIONER WAS NOT WORKING. POSITION 1 & 2 ON THE HEATER CONTROL WERE INOPERATIVE. TOOK TO DEALER. DEALER REPLACED RESISTOR. DEALER INDICATED THAT THEY WERE AWARE OF THE PROBLEM.*AK