1997 PONTIAC GRAND PRIX Complaints

ELECTRICAL SYSTEM FAILS ON A REGULAR BASIS. THIS DEFECT RESULTS IN FAILURE OF ALL ELECTRICAL SYSTEMS, AND CAUSES ENGINE TO STALL WHILE VEHICLE IS IN OPERATION. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

GLASS COVER FOR PASS. SIDE HEADLIGHT FELL OFF. WAS TOLD BY THE SERVICE MANAGER THAT THIS HAS HAPPENED TO SEVERAL OTHER PONTIACS IN MY AREA.I ONLY LIVE IN A SMALL COMMUNITY OF ABOUT 5,000 PEOPLE SO I CAN JUST IMAGINE HOW OFTEN THIS HAS HAPPENED AROUND THE WHOLE UNITED STATES.IF NOTHING ELSE, MAYBE THIS WOULD FALL UNDER SOME TYPE OF LEMON LAW FOR FAULTY PARTS. *AK

WHEN BRAKES WERE APPLIED ON MOIST PAVEMENT PEDAL WENT TO FLOOR, CAUSING EXTENDED STOPPING DISTANCE, AND RESULTING IN A COLLISION. MANUFACTURER HAS BEEN NOTIFIED. DEALER IS INSPECTING VEHICLE.*AK THE CONSUMER POINTS OUT THAT BRAKES ON THIS VEHICLE WERE VERY BAD AND DESERVE INVESTIGATION. *YH

IN JULY OF 2000, I WAS AT RESTAURANT'S DRIVE-THRU WINDOW. WHEN I TURNED TO EXIT I HEARD A LOUD POP AND THE STEERING WENT OUT ON MY CAR. THE CAR WAS STILL DRIVEABLE, BUT THERE WAS NO STEERING. I STRUGGLED TO STEER IT TO A PARKING SPOT, WHICH I COULD NOT DO. LUCKILY, A CONSTRUCTION WORKER SAW ME AND OFFERED TO HELP. HE GOT IN THE CAR, AND WITH GREAT EFFORT, MANAGED TO STEER THE CAR TO A PARKING SPOT. HE OPENED THE HOOD AND WE SAW THAT THE SERPENTINE BELT HAD COME OFF. I HAD IT TOWED TO PONTIAC IN BURLINGTON, KY, WHERE I PURCHASED THE CAR. *AK

LOSS OF POWER STEERING, HARD TO TURN TO THE LEFT - DEALER REPLACED RACK AND PINION UNDER 50-50 WARRANTY PROGRAM

AIRBAG LIGHT CAME ON. TOOK VEHICLE TO DEALER, WHO STATED THAT A FAULTY WIRING HARNESS HAD DISABLED BOTH AIRBAGS. *AK

WIRING HARNESS THAT PROVIDES ELECTRICITY TO BOTH THE DRIVER SIDE AND PASSENGER SIDE AIRBAGS WITHIN THE DASHBOARD HAD FAILED AS A RESULT OF A HIGH RESISTANCE CONNECTION FAILURE. THE PROBLEM WAS UNCOVERED BY THE DEALER AFTER THE AIRBAG WARNING LIGHT CAME ON. THE DEALER'S MECHANIC STATED THIS DISABLED BOTH AIRBAGS AND THAT HE HAD PERSONALLY REPLACED AT LEAST 20 OF THESE HARNESSES FOR SAME PROBLEM. ANOTHER PERSONAL CONTACT AT ANOTHER PONTIAC DEALER STATED THAT "DOZENS" OF THESE HARNESSES HAVE BEEN REPLACED IN THEIR SHOP. THIS IS AN EXPENSIVE REPAIR OF $400.00 TO REMEDY THE PROBLEM IF NOT UNDER WARRANTY TIMEFRAME. PART HAS SINCE BEEN RE-DESIGNED TO CORRECT HIGH RESISTANCE CONNECTION PROBLEM.*AK

MOISTURE BECOMES TRAPPED IN BOTH HEADLIGHTS, CAUSING THE PLASTIC LENS COVER TO FALL OFF AT 15000 MILES. DURING FIRST WEEK OF APRIL 2001, MOISTURE BECAME TRAPPED IN DRIVER'S SIDE HEADLAMP ASSEMBLY, WHICH CAUSED PLASTIC COVER TO FALL OFF AGAIN. CONSUMER FILED A COMPLAINT WITH PONTIAC DIRECTLY, AND THEY GAVE HIM FILE NUMBER C03790349. *AK *SLC

THERES A WINDING NOISE COMING FROM FRONT WHEEL BEARINGS.*AK BOTH FRONT WHEEL BEARING UNITS FAILED. CONSUMER BELIVES THE BEARINGS WERE DEFECTIVE. *YH

FOUR OCCURRENCES OF WINDSHIELD WIPER FAILURE. RESPONDED TO RECALL OF WIPER CRANK ARM. 3 OTHER OCCURANCES OF WIPER WON'T PARK, WIPER ARM OFF CRANK ARM AND WIPER OUT OF POSITION OFF WINDSHIELD. DEALER INSISTS THAT IT IS A ICE MAINTENANCE ISSUE. VERY POOR SERVICE AND NOTHING BUT A HASSEL. DEALER SPILL CUP OF COKE IN PASSENGER SEAT AND DIDN'T CLEAN UP. I HAVE CONTACTED THE PONTIAC CUSTOMER SERVICE AND THEY HAVE DECLINED FINANCIAL HELP WITH WIPERS SO FAR. I WILL PUSH UP TO THE REGIONAL REP. TO APPLY MORE HEAT. CAN YOU HELP??*AK