1997 PONTIAC GRAND PRIX Complaints
View complaints related to 1997 PONTIAC GRAND PRIX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 720 complaints submitted for the 1997 PONTIAC GRAND PRIX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1997 PONTIAC GRAND PRIX- COLUMBUS, GA
WHILE DRIVING, THE CAR STOPPED WITH NO CODE. I WAS ABLE TO RESTART THE CAR. THE NEXT WEEK, THE CAR STOPPED AGAIN WITHOUT ANY CODE. BASED ON OTHER COMPLAINTS, THE CAR IS UNSAFE TO DRIVE BECAUSE YOU NEVER KNOW WHEN THE CAR WILL STOP AGAIN WITHOUT WARNING. *TR
Source: NHTSA WEB SITE -
1997 PONTIAC GRAND PRIX- KALAMAZOO, MI
2 ADULTS IN BACK SEAT. LEFT REAR SUSPENSION STRUT TORE THROUGH THE METAL OF THE TRUNK AND CAME UP INTO THE TRUNK, COMPROMISING VEHICLE HANDLING AND POTENTIAL LOSS OF CONTROL AND REAR BRAKES, MAKING THE VEHICLE UNSAFE TO OPERATE. *TR
Source: NHTSA WEB SITE -
1997 PONTIAC GRAND PRIX- SPRING HILL, KS
THE ENGINE SHUTS OFF WHILE DRIVING DOWN THE ROAD. WHEN THE ENGINE QUIT RUNNING, THE OIL LIGHT AND ALTERNATOR LIGHT DIDN'T COME ON JUST THE ANTI-LOCK BRAKE LIGHT, ALSO THE TACHOMETER STAYED AT 2000 RPM. I PUT THE CAR IN NEUTRAL AND TRIED, BUT COULDN'T GET THE ENGINE TO START. PULLED OVER TO THE SIDE OF THE ROAD AND TRIED SEVERAL TIMES BEFORE FINALLY STARTING. I HAD TO PUT TRANSMISSION IN THE PARK POSITION, AND THE KEY ALL THE WAY OFF, THEN START THE ENGINE. I HAD THE CRANKSHAFT SENSOR REPLACED, BUT MADE NO DIFFERENCE. ITS HAPPENED 6 TIMES IN THE LAST 5 MONTHS AND 300 MILES. I QUIT DRIVING IT UNTIL I CAN GET ANOTHER CAR. *TR
Source: NHTSA WEB SITE -
1997 PONTIAC GRAND PRIX- MUSTANG, OK
AT 4:06 PM ON NOV. 04,2013, MY WIFE PARKED IN A LOCAL WALMART PARKING LOT. SHE IMMEDIATELY NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD. BYSTANDERS STARTED YELLING FOR HER TO EXIT THE CAR. ONE BYSTANDER CALLED THE FIRE DEPARTMENT, LOCATED 1.25 MILES AWAY. MY WIFE EXITED THE CAR CALLED THE FIRE DEPARTMENT AND THEN CALLED ME WITH HER MOBILE PHONE BY THE TIME THE FIRE ENGINE ARRIVED, THE PLASTIC PARTS ON TOP OF AND AROUND THE ENGINE HAD BEEN DESTROYED. THE FIRE DEPARTMENT IMMEDIATELY EXTINGUISHED THE FIRE. I ARRIVED FROM FOUR MILES AWAY, AND AFTER SURVEYING THE DAMAGE, I CONSIDERED THE DAMAGE TO EXCEED THE VALUE OF THE CAR. I CALLED A LOCAL TOWING SERVICE AND THEY TOWED THE CAR TO MY HOME. THE CAR HAD BEEN WELL MAINTAINED AND WAS IN EXCELLENT CONDITION BEFORE THE FIRE. I AM 77 YEARS OLD AND MY WIFE IS 74 AND OUR MEMORIES ARE FAILING. I THINK WE RECEIVED A POST CARD NOTIFICATION OF A RECALL, BUT I THINK IT WAS FOR A STEERING PROBLEM: NOTHING RELATED TO ANY DANGER OF AN ENGINE FIRE. I DO NOT UNDERSTAND WHY GENERAL MOTORS CHOSE TO NOT NOTIFY US BY REGISTERED MAIL OF THE IMMINENT DANGER OF A FIRE. . *TR
Source: NHTSA WEB SITE -
1997 PONTIAC GRAND PRIX- RICHMOND, VA
AFTER LEAVING WORK ON FRIDAY MAY 17, 2013 I WENT TO COMPLETE SEVERAL ERRANDS BEFORE DRIVING TO THE NEAREST GYM. UPON MY ARRIVAL I NOTICED A SCENT WHICH I BELIEVE WAS COMING FROM MY CAR THEN PROCEEDED TO PULL INTO THE PARKING LOT OF THE GYM, PARK THE CAR, TURN THE ENGINE OFF AND OPEN THE HOOD OF THE CAR. AFTER DOING SO, I WAS SHOCKED TO DISCOVER THAT MY ENGINE WAS ON FIRE ALONG WITH ALL THE OTHER COMPONENTS UNDER THE HOOD SUCH AS MY ELECTRICAL WIRING AND SPARK PLUGS. I HAD A SAFETY RECALL ACT (REPAIR) PERFORMED ON MY CAR IN FEBRUARY 2013 BY A GM DEALERSHIP, WHICH I THOUGHT WAS COMPLETELY SAFE AND WOULD GIVE MY CAR LONGEVITY ACTUALLY DID THE OPPOSITE. I FILED A CASE WITH GM REGARDING THIS MATTER BUT HAVE BEEN GIVEN THE RUN-A-ROUND AS OF MAY 20,2013. I'M VERY UNHAPPY WITH THEIR CUSTOMER SERVICE THUS FAR AND NEED ASSISTANCE IN ADDRESSING THIS DANGEROUS MATTER. *TR
Source: NHTSA WEB SITE -
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1997 PONTIAC GRAND PRIX- LENEXA, KS
TL* THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE ENGINE RPMS INCREASED EXCESSIVELY ONCE THE VEHICLE WAS STARTED. IN ADDITION, COOLANT WAS LEAKING FROM THE TAIL PIPE AND THE FRONT END OF THE VEHICLE. THE CONTACT STATED THAT ENGINE OIL WAS ALSO LEAKING FROM THE VEHICLE. THE STEERING WHEEL WOULD ALSO SEIZE SPORADICALLY AND WOULD OFTEN SHAKE WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INSPECTED THE VEHICLE AND ADVISED THE CONTACT THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V116000 (ENGINE AND ENGINE COOLING), AND NHTSA CAMPAIGN ID NUMBER: 09E005000 (STEERING). THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 130,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 PONTIAC GRAND PRIX- HAMPTON, NH
I WAS DRIVING ON RT 110 IN AMESBURY AND THE DRIVER SIDE AIRBAG DEPLOYED OUT OF THE BLUE. IT BURNED MY HAND AND WAS THE SCARIEST THING MAKING ME FEEL UNCONSCIOUS FOR A LITTLE WHILE WHEN I REALIZED THERE WAS SMOKE IN THE VEHICLE I GOT OUT AS FAST AS I COULD NOT KNOWING WHAT HAPPENED. THERE WAS NO REASON FOR THIS TO HAPPEN. THERE WAS NO CRASH WITH OTHER VEHICLES. I HAD THE VEHICLE INSPECTED AND THE ALARM SYSTEM WAS DISCONNECTED TO STOP A LOUD HORN FROM BLOWING AT CHEVROLET DEALERSHIP. THE NEXT DAY ON THE WAY TO WORK IT HAPPENED AGAIN SHATTERING THE WINDOW IN THE FRONT. THE PASSENGER AIRBAG DEPLOYED ON THE HIGHWAY . *TR
Source: NHTSA WEB SITE -
1997 PONTIAC GRAND PRIX- STOCKTON, CA
CAR CAUGHT ON FIRE WHILE SITTING AT A STOP LIGHT. ALWAYS DID REGULAR MAINTENANCE AND KEPT RECORDS. VEHICLE WAS WELL TAKEN CARE OF AND CAUGHT FIRE WITHOUT WARNING. *TR
Source: NHTSA WEB SITE -
1997 PONTIAC GRAND PRIX- HAMMOND, LA
TL* THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 25 MPH, THE ENGINE STALLED WITHOUT WARNING. THE ENGINE FAILED TO RESTART AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08V118000 (ENGINE AND ENGINE COOLING); HOWEVER THE FAILURE RECURRED TWO WEEKS AFTER THE REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 212,177. .UPDATED 07/13/12 *BF THE CONSUMER STATED HE NEVER HAD ANY PROBLEMS WITH THE VEHICLE, UNTIL THE DEALER WORKED ON IT. THE VALVE COVER GASKET AND BOLT GROMETS WERE REPLACED. UPDATED 07/31/12
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 PONTIAC GRAND PRIX- TOCCOA, GA
TL* THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. THE CONTACT STATED THE VEHICLE WAS PARKED IN THE DRIVEWAY WHEN IT EXPLODED AND CAUGHT FIRE. THE FIRE WAS UNDERNEATH THE HOOD AND IN THE ENGINE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND STATED THE ORIGIN OF THE FIRE WAS UNKNOWN. THERE WERE NO REPORTS AVAILABLE AND NO ONE WAS INJURED. THE VEHICLE WAS DESTROYED. THE INSURANCE COMPANY WAS NOT NOTIFIED OF THE FAILURE. THE DEALER WAS NOTIFIED AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER STATED A RELATED RECALL EXPIRED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE