1997 PONTIAC GRAND PRIX Complaints

HEADLIGHT LENS COVER COMES OFF, CAUSING HEADLIGHTS TO BECOME INOPERABLE. VEHICLE HAS BEEN REPAIRED. *AK

WHILE DRIVING ON THE HIGHWAY, TAKING AN EXIT AT 35 MPH, SERPENTINE BELT JUST FELL OFF, CAUSING A LOSS OF POWER STEERING. DEALER HAS BEEN CONTACTED. *AK

DUE TO FAULTY STEERING RACK, THE SYSTEM PROVIDED NO POWER ASSISTANCE DURING LEFT TURNS, THIS CONDITION WAS MOST NOTICEABLE AT SLOW SPEEDS AND WHEN MAKING LEFT TURNS AT STOP LIGHTS IN TRAFFIC WHERE STEERING PERFORMANCE IS VERY IMPORTANT. NLM

THE CAR WAS TAKEN IN FOR A DEFECTIVE ALTERNATER AND WAS REPLACED. THE SERVICE TECH NOTICED THE AIR BAG LIGHT ON AND ASKED IF I HAD SEEN IT ON. I SAID YES IT HAD BEEN ON BEFORE AND GONE OFF FROM TIME TO TIME. HE THEN SAID IT WAS A PROBLEM IN THE WIRING HARNESS THAT THEY HAD REPAIRED ON OTHER GRAND PRIXS AND IT WOULD COST AROUND $200.00 TO FIX IT. HE ALSO SAID WITH THE AIRBAG LIGHT ON THE SYSTEM WOULD NOT DEPLOY IN THE EVENT OF A ACCIDENT. BUT MY QUESTION WAS WHY SHOULD I PAY FOR FIXING THE PROBLEM THAT THEY DESIGNED. THERE IS A SBN # 98839010 ON RECORD SEQ 228, DATED 9806 NHTSA SB602269 FOR THIS SAME PROBLEM. WHAT RECOURSE DO I HAVE? THANK YOU

BOTH HEADLIGHT LENSES FELL OFF WHILE DRIVING, LENSES NOT RETRIEVED. DEALER PARTS PRICE $214 EACH. LENS ADHESIVE WAS DRY AND BRITTLE. *AK

FAILURE RESULTED IN NO POWER ASSIST WHILE TURNING LEFT, BUT NORMAL POWER ASSIST WHILE TURNING RIGHT. DEALER COULD NOT IDENTIFY PRECISE FAILURE WITHIN SYSTEM. REPAIR MADE BY REPLACEMENT OF ENTIRE STEERING RACK. REPAIR COST WAS $1,033. MANUFACTURER AND DEALER UNWILLING TO DISCUSS WARRANTY CONSIDERATION, CITING FACT THAT VEHICLE WAS 2 MONTHS AND 8,000 MILES BEYOND STANDARD WARRANTY PERIOD. *AK

CONSUMER NOTICED WATER CONDENSATION BUILDUP ON THE INSIDE OF THE HEADLIGHTS. THERE WERE NO VISIBLE CRACKS. IT REALLY AFFECTED THE PERFORMANCE OF THE HEADLIGHTS WHEN DRIVING AT NIGHT. CONTACTED THE DEALER. DEALER SAID THAT WAS NORMAL, AND COULDN'T DO ANYTHING ABOUT IT. CONDENSATION IS NOT GOING AWAY, ONLY GETTING WORSE. *AK *ML

SPECIFICALLY ASKED DEALER IF CAR HAD BEEN WRECKED AND WAS TOLD NO (WITH WITNESS) - MY CONCERNS ARE THAT CAR MAY HAVE BEEN DAMAGED BEYOND ACCEPTABLE SAFETY LIMITS OR REPAIRS WERE NOT DONE PROPERLY, AS WELL AS MISREPRESENTATION AT TIME OF SALE (CAR WAS PRESENTED AND PRICED AS NON-WRECKED) AND NON-CONCERN WHEN I SHOWED THEM THE DAMAGE SIGNS WITHIN A MONTH AFTER THE SALE - I WOULD LIKE TO CHECK PREVIOUS TITLES FOR SALVAGE CLAIMS....HEADLIGHT ASSEMBLY POPPED OFF WITHOUT WARNING....ABS SYSTEM STARTS CYCLING DURING NON-PANIC BRAKING MAKING IT HARD TO STOP, ALMOST CAUSING REAR-END ACCIDENTS ON SEVERAL OCCASIONS....ROTORS BECAME DANGEROUSLY WARPED, I REPLACED THEM WITH NEW PADS (ALL FOUR) AND ROTORS ARE NOW WARPED AGAIN. *AK

WINDSHIELD WIPERS FAILED WHILE DRIVING IN A RAIN STORM (OUT OF HOME STATE) AT HIGHWAY SPEEDS. VEHICLE WAS TAKEN TO DEALERSHIP FOR REPAIRS, WHICH COST AROUND $280. BOTH SIDE DOOR POWER WINDOW HAVE PROBLEMS, AND DEALER SAID REGULATORS AND MOTORS NEED TO BE REPLACED FOR ABOUT $500 PER DOOR. AIRBAG LIGHT CAME ON AND DEALER SAID THAT A HARNESS ON THE PASSENGER AIRBAG NEEDS TO BE REPLACED FOR ABOUT $250. ENGINE HAS BEEN BURNING COOLANT - DEALER SAYS HEAD GASKET NEEDS TO BE REPLACED AND POSSIBLY CYLINDER HEADS AT A MINIMUM COST OF $1900. MANUFACTURER WAS CONTACTED ABOUT WIPERS, AIRBAG, AND POWER WINDOWS AND SAID THEY COULDN'T HELP WITH THE COST - STANDARD WARRANTY HAD EXPIRED. THEY WERE NOT OBLIGATED TO FIX.

VEHICLE WINDSHIELD WIPER ARM (DRIVERS) CREAKING NOISE (I BELIEVE A RECALL IS UNDERWAY). LOOSE TRIM THROUGHOUT. REARVIEW MIRROR REPLACED, BATTERY DIED (CAR WAS TOWED), POWER WINDOW FAILED (DEALER REPLACED), HEADLIGHTS ADMIT MOISTURE, ASHTRAY OPENS BY ITSELF, SEAT SQUEAKS, DASH RATTLES, RATTLE ALSO COMES FROM REAR OF CAR, VEHICLE VIBRATION AT HIGHWAY SPEEDS, SEATBELTS DO NOT RETRACT, LEATHER ON SEATS IS CRACKING, KEY KNOB HAS TOO SHORT A RANGE, STICHING IS COMING OFF THE LEATHER WRAPPED STEERING WHEEL, ALSO THE CLUB LOCK BURNS INPRINTS INTO WHEEL IF LEFT ON IN THE SUMMER SUN, HEADLIGHTS TURN ON IN THE MIDDLE OF THE DAY, BRAKES STOP WORKING IN HEAVY RAIN OR WHEN COMING OUT OF THE CAR WASH, THE POWER DOOR LOCK SWITHCH ON THE PASSENGERS DOOR FELL INTO THE DOOR, VARIOUS RETAINING CLIPS HAVE BROKEN OFF TRIM, ETC.