2000 PONTIAC GRAND PRIX Complaints

I HAVE A 2000 PONTIAC GRAND PRIX THAT HAS BEEN RECALLED THREE TIMES-RECALL #15757. I CALLED YOUR HOTLINE YESTERDAY AND GOT THE MOST UNEMPHATIC RESPONSE IN REGARDS TO THE SERIOUSNESS OF OUR ONLY CAR BEING A FIRE HAZARD. THE FACT IS, I HAVE STAGE II LUNG CANCER AND NEED A SAFE CAR TO DRIVE TO DR'S APPOINTMENTS REGARDING MY CONDITION. WE ALSO RENT A GARAGE FOR $75.00 A MONTH, WHICH WE OBVIOUSLY DO IN ORDER TO PARK OUR CAR! YOUR BRILLIANT HOTLINE SPOKESWOMAN (MAKAYLA, EXT. 5913737, 1-866-790-3600) TOLD MY GIRLFRIEND (AS DOES THE RECALL) NOT TO PARK THE FIRE HAZARD IN-OR-AROUND GARAGES, OTHER VEHICLES, AS WELL AS OTHER FIRE RISKS. SHE ACTUALLY TOLD MY GIRLFRIEND THAT WE SHOULD "PARK THE CAR DOWN THE BLOCK", DUE TO THE FACT THAT WE LIVE IN AN APARTMENT COMPLEX. ARE YOU KIDDING ME? SHE ALSO SAID THAT HER HUSBAND OWNS THE SAME MODEL OF VEHICLE, AND THAT HE HASN'T HAD ANY PROBLEMS WITH HIS. BY YOUR OWN DATA, ROUGHLY 1,350 FIRES HAVE RESULTED FROM THIS DANGEROUS PIECE OF EQUIPMENT. I WILL NOT PUT MY, OR ANY OTHER PERSON'S, LIFE AT RISK. GM DOESN'T EVEN HAVE THE PART(S) MANUFACTURED TO FIX THE PROBLEM. THEY NEED TO REPLACE MY MOTOR, PERIOD! IT SEEMS OBVIOUS THAT YOUR SPOKESMEN AND WOMEN ARE TRAINED TO DISCOURAGE PEOPLE FROM MAKING COMPLAINTS, THEREFOR LEAVING THE CAR OWNERS' LIVES IN JEOPARDY. YOU WOULD THINK YOU WOULD HAVE LEARNED AFTER ALL OF THE FATALITIES REGARDING TIRES A FEW YEARS AGO, I AM QUITE SURE THEY WERE TREATED WITH THE SAME LACK OF REMORSE DURING THEIR EXPERIENCE AS WELL. BY THE WAY, I AM GOING TO SEND THE RECEIPTS FROM MY LANDLORD FOR MY GARAGE RENTAL, IT MAKES NO SENSE TO PAY FOR A GARAGE I CAN'T USE-DUE TO GM'S (AND THE NHTSA'S) LACK OF GOOD FAITH. IF I DON'T HEAR SOMETHING VERY SOON, I AM GOING TO USE SOCIAL MEDIA TO EXPLAIN HOW RIDICULOUS YOUR "RECALL" PROTOCOL SEEMS TO PROTECT GM, INSTEAD OF CONSUMER SAFETY.

TL* THE CONTACT OWNED A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THERE WAS SMOKE COMING FROM UNDER THE HOOD. THE CONTACT PULLED OVER AND DISCOVERED THAT THE VEHICLE CAUGHT ON FIRE. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.

TL* THE CONTACT OWNED A 2000 PONTIAC GRAND PRIX. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE BEGAN TO SMOKE. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED AND THE CONTACT WITNESSED THE VEHICLE ON FIRE. A FIRE REPORT WAS FILED AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT DID NOT SUSTAIN INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 184,914.

TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED CONSTANTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HE HAD REPLACED THE ALTERNATOR, BATTERY TERMINAL, BATTERY AND VARIOUS OTHER PARTS IN THE VEHICLE TO PREVENT THE FAILURE FROM RECURRING. THE CONTACT ALSO STATED THAT THE VEHICLE CAUGHT FIRE AFTER STARTING THE IGNITION. A FIRE REPORT WAS FILED. THE CONTACT EXTINGUISHED THE FIRE. NO INJURIES WERE SUSTAINED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE GAUGES FOR THE TEMPERATURE REMAINED AT 160 INDICATING THAT THE VEHICLE WAS NOT HEATED WHILE ALL THE WARNING LIGHTS WERE ILLUMINATED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 230,000.

TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE PARKED, THE CONTACT OBSERVED EXCESSIVE SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE WHILE THE LOW COOLANT WARNING LIGHT ILLUMINATED. A FIRE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE FAILURE OCCURRED ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 344,000. PARTS DISTRIBUTION DISCONNECT.

I DROVEFOR A SHORT TIME, LESS THAN A 10 MILE DISTANCE, THEN PULLED INTO A FRIENDS DRIVEWAY. WHEN I PUT THE CAR IN PARK I NOTICED SMOKE COMING FROM UNDER THE HOOD, SO I OPENED THE HOOD, AND THERE WERE FLAMES COMING FROM THE FRONT OF MY ENGINE. SO I PUT THE HOOD DOWN, BUT DID NOT CLOSE IT WHILE I GRABBED THE FIRE EXTINGUISHER. WHEN I OPENED THE HOOD THE FLAMES HAD TRIPLED, IN A MATTER OF SECONDS, CONSUMING THE MORE THAN HALF OF THE FRONT OF THE ENGINE. I WAS ABLE TO EXTINGUISH THE FIRE WITHOUT CALLING THE FIRE DEPT. AND WITHOUT CAUSING ANY DAMAGE TO THE GARAGE IT WAS PARKED IN FRONT OF.

CONTACTED GM TO TELL THEM I HAVE INFORMATION REGARDING ENGINE COMPARTMENT FIRES IN W BODY CARS 1997-2004. THEY DON'T SEEM TO BE INTERESTED.

TL* THE CONTACT OWNED A 2000 PONTIAC GRAND PRIX. AFTER SHUTTING OFF THE ENGINE, FLAMES APPEARED UNDER THE VEHICLE. THE FLAMES QUICKLY ENGULFED THE VEHICLE AND THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 200,000. UPDATE 01/13/16 MA *TR

INFORMED GENERAL HAS ISSUED 3 RECALLS WHERE I HAVE NOT RECEIVED ANY NOTIFICATIONS. I AM THE ORIGINAL OWNER AND HAVE NOT MOVED SINCE I PURCHASED THE CAR. POSSIBLE TO GET GENERAL MOTORS TO CONTACT ME ? WILL CALL BUT WANT TO INFORM YOU OF THEIR LACK OF CONTACTING THE OWNERS OF ANY RECALL.