2002 PONTIAC GRAND PRIX Complaints

View complaints related to 2002 PONTIAC GRAND PRIX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 320 complaints submitted for the 2002 PONTIAC GRAND PRIX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 PONTIAC GRAND PRIX
    - POCATELLO, ID

    TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 PONTIAC GRAND PRIX
    - UNION, KY

    2002 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE RECALL NOTICE 15V701. *SMD

    Source: CONSUMER LETTER
  • 2002 PONTIAC GRAND PRIX
    - ZANESVILLE, OH

    TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THERE WAS AN INTERNAL LEAK OF OIL ONTO THE EXHAUST MANIFOLD THAT CAUSED EXCESSIVE SMOKE UNDER THE HOOD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) MONTHS LATER AND THE PART WAS NOT AVAILABLE TO RECEIVE THE RECALL REMEDY. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 PONTIAC GRAND PRIX
    - MONTROSE, MI

    TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WITHOUT WARNING. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 PONTIAC GRAND PRIX
    - MONTROSE, MI

    TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. UPON PARKING THE VEHICLE IN A PARKING SPACE AT AN APARTMENT COMPLEX, THE CONTACT EXITED THE VEHICLE. SHORTLY AFTER, A FIRE ERUPTED UNDER THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED AND THE CAUSE OF THE FIRE WAS NOT INVESTIGATED BY THE INSURANCE COMPANY. A FIRE INSPECTION REPORT WAS FILED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND WAS UNABLE TO RECEIVE THE RECALL REPAIR BECAUSE THE FAILURE HAPPENED YEARS BEFORE THE RECALL WAS ADDED TO THE VIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 PONTIAC GRAND PRIX
    - ROCK HILL, SC

    THE CAR WAS SITTING IN THE PARKING LOT AT MY HUSBAND'S WORKPLACE. HE CAME OUT AND STARTED THE ENGINE LIKE ANY OTHER DAY AND SMOKE STARTED POURING OUT OF THE A/C VENTS. SO, HE QUICKLY SHUT OFF THE CAR AND GOT OUT. THE ENTIRE ENGINE COMPARTMENT WAS ON FIRE. HE HAD TO USE A FIRE EXTINGUISHER TO PUT IT OUT.

    Source: NHTSA WEB SITE
  • 2002 PONTIAC GRAND PRIX
    - 704-996-3334, NC

    TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE UNOCCUPIED VEHICLE WAS PARKED AND SMALL FLAMES IGNITED FROM UNDERNEATH THE HOOD. THE CONTACT EXTINGUISHED THE FLAMES HIMSELF. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 210,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 PONTIAC GRAND PRIX
    - MERRILLVILLE, IN

    TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE, ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 PONTIAC GRAND PRIX
    - INDEPENDENCE, MO

    ON NOVEMBER 4TH, 2015- WHEN WE STARTED OUR CAR A LOUD POPPING SOUND WAS HEARD, IMMEDIATELY WE TURNED THE IGNITION OFF. THINKING MAYBE IT WASN'T THE CAR THAT MADE A SOUND, WE RESTARTED THE CAR. THE RPM'S SHOT UP AND WHITE SMOKE STARTING FILLING THE INTERIOR OF THE CAR. TURN IGNITION BACK OFF AND JUMPED OUT AND OPENED THE HOOD, THINKING IT MAY HAVE BEEN THE RADIATOR THAT CRACKED. THE ENGINE COMPARTMENT WAS ON FIRE. FIRE WAS EXTINGUISHED. RECALL 15757 WASN'T RECEIVED UNTIL DECEMBER 2015. I TRIED TO REACH A LOCAL GMC DEALERSHIP ABOUT THIS ISSUE, HAVE NOT RECEIVED A CALL BACK YET.

    Source: NHTSA WEB SITE
  • 2002 PONTIAC GRAND PRIX
    - OREGON, IL

    TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, SHE NOTICED SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT PULLED OVER AND DISCOVERED THAT THE COOLANT AND ENGINE OIL WAS LOW. THE CONTACT REFILLED THE FLUIDS AND THE VEHICLE WAS RESTARTED. IN ADDITION, THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, SMOKE EMITTED FROM THE VEHICLE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS LEAKING COOLANT AND ENGINE OIL AND THE VALVE COVER GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO MENTIONED THAT THE IGNITION LOCKED AND THE IGNITION KEY FAILED TO BE REMOVED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 191,000. UPDATED 03/15/16*LJ *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE