2001 PONTIAC GRAND PRIX Complaints

TL * THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. THE CONTACT STATED THAT OIL DROPPED ONTO THE ENGINE WHILE OIL WAS BEING ADDED TO THE RESERVOIR. THE VEHICLE IGNITED INTO FLAMES. THE CONTACT EXTINGUISHED THE FLAMES WITH A GARDEN HOSE. IN 2009, THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 08V118000 (ENGINE AND ENGINE COOLING), BUT THE REMEDY DID NOT CORRECT THE FAILURE. THE CONTACT ALSO STATED THAT THE KEY WOULD NOT RELEASE FROM THE IGNITION SWITCH. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

TL* THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE KEY FAILED TO BE REMOVED FROM THE IGNITION. AS A RESULT, THE VEHICLE WAS UNABLE TO BE POWERED OFF. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. WHILE ATTEMPTING TO START THE VEHICLE, THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH. THE VEHICLE FAILED TO START. ADDITIONALLY, THE CONTACT NOTICED OIL LEAKING FROM THE ENGINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 214,000.

MY GAS GAUGE DOESN'T WORK AND THE ONLY TIME IT DOES IS WHEN THE NEEDLE FLOATS BACK AND FORTH BETWEEN E AND F. I'M NOT SURE WHY THIS IS BUT WHEN I RESEARCH ABOUT IT THERE ARE MANY OF COMPLAINTS REGARDING THE SAME ISSUE. I WOULD JUST LIKE TO KNOW IF THE REASON IS A FAULTY GM PART OR IF THIS HAPPENS ALL THE TIME. *TR

SECOND REQUEST...ON JAN 9, 2014, I WAS PARKED IN MY CAR HAVING LUNCH WITH THE MOTOR RUNNING. FOR NO APPARENT REASON, THE ENGINE CAUGHT FIRE, CAUSING THE FUEL LINES TO BURST. THE CAR WAS NOT DRIVABLE AFTER THAT. THAT EVENING, WHEN I GOT HOME, I HAD A RECALL FROM GM FOR MY VEHICLE IN THE MAIL. (CODE 07035) I CALLED GM THE FOLLOWING DAY, TOLD THEM OF THE INCIDENT AND THEY BECAME MY BEST FRIENDS, ESPECIALLY WHEN I TOLD THEM NO ONE WAS INJURED. GM MADE AN APPOINTMENT AND HAD ME TOW (AT MY EXPENSE) MY CAR TO SAM SWOPE AUTO CENTER WHERE IT WAS EVALUATED. AT NO TIME DID SAM SWOPE SAY THE FIRE WASN'T CAUSED BY THE RECALL ISSUE. THE BILL TO REPAIR WAS GOING TO BE $4,700. SAM SWOPE SAID THEY COULD NOT FIX WITHOUT AUTHORIZATION FROM GM. AFTER 2 WEEKS OF GETTING THE RUNAROUND AND BEING ASKED QUESTIONS LIKE, "HOW MANY PONTIACS HAVE YOU OWNED" AND "HOW LOYAL OF A CUSTOMER ARE YOU", THEY DECIDED THE CAR WAS TOO OLD AND HAD TOO MANY MILES TO REPAIR AND STATED THAT GM'S LIABILITY ENDS 4 YRS AFTER PURCHASE, BUT DID OFFER TO FIX THE RECALL. I ASKED WHY IF THEY DIDN'T ASSUME ANY LIABILITY AFTER 4 YRS, WHY SEND A RECALL. THE REP STATED THAT THEY ARE COMPUTER GENERATED. I EXPLAINED THAT I DIDN'T WANT TO SUE ANYONE, I JUST WANTED MY CAR EITHER FIXED OR TOTALED OUT SO I COULD PURCHASE SOMETHING ELSE. BY THE WAY, I'VE OWNED 7 PONTIACS, AND 12 GM CARS TOTAL. I'M 62 YRS OLD. AND, THE CAR WASN'T A WORN OUT PIECE OF JUNK. IT HAD EVERY OPTION GM OFFERED INCLUDING HEADS UP DISPLAY, BOSE SOUND SYSTEM, HEATED 6-WAY SEATS, SUN ROOF AND MORE. THE CAR IS MINT. WHEN I PURCHASED IN 2005, IT HAD 10300 MILES ON IT. I'D BE GLAD TO SUPPLY PHOTOS AS THE BODY WASN'T HURT. THE GM REP ASKED ME IF I HAD FIRE AND THEFT ON THE VEHICLE AND I TOLD HIM NO. IN HIS SARCASTIC VOICE, HE COMMENTED, "WELL, I GUESS YOU SHOULD HAVE. I ALSO HIRED A LAWYER, BUT GM WOULDN'T BUDGE. CAN YOU HELP ME? THIS IS SO WRONG. *JS

THE ENGINE/HOOD AREA CAUGHT ON FIRE. THIS VEHICLE WAS PART OF THE A GN RECALL. I CALLED IT IN, AND A CASE WAS INITIATED (CASE [XXX]), IT WAS LATER TURNED INTO A CLAIM, AND I SUBMITTED ALL THE REQUESTED PAPERWORK TIMELY. I NEVER RECEIVED AN UPDATE AFTER THAT. I HAVE BEEN CALLING THE GM CUSTOMER SERVICE LINE AND I WAS TOLD THAT THE CASE WAS FORWARDED TO CENTRAL CLAIMS. THE CENTRAL CLAIMS DEPARTMENT INFORMED ME THAT SINCE IT WAS PRE-2009 I HAD TO CONTACT MOTORS LIQUIDATION CORPORATION. MOTORS LIQUIDATION CORPORATION HAS CONFIRMED THAT THEY HAVE NOT INCLUDED MY CLAIM IN THE BANKRUPTCY CASE. I WOULD LIKE TO KNOW IF YOU CAN GIVE ME SOME GUIDANCE, OR IS THERE ANY LEGAL AUTHORITY THAT CAN OBLIGATE THEM TO REOPEN MY CLAIM, OR JUST PROVIDE A RESOLUTION. IT'S FRUSTRATING TO THINK THAT THEY CAN JUST "DISAPPEAR" SUCH AN AGGRAVATING INCIDENT IN THE SYSTEM. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ON JAN 9, 2014, I WAS PARKED IN MY CAR HAVING LUNCH WITH THE MOTOR RUNNING. FOR NO APPARENT REASON, THE ENGINE CAUGHT FIRE, CAUSING THE FUEL LINES TO BURST. THE CAR WAS NOT DRIVABLE AFTER THAT. THAT EVENING, WHEN I GOT HOME, I HAD A RECALL FROM GM FOR MY VEHICLE IN THE MAIL. (CODE 07035) I CALLED GM THE FOLLOWING DAY, TOLD THEM OF THE INCIDENT AND THEY BECAME MY BEST FRIENDS, ESPECIALLY WHEN I TOLD THEM NO ONE WAS INJURED. GM MADE AN APPOINTMENT AND HAD ME TOW (AT MY EXPENSE) MY CAR TO SAM SWOPE AUTO CENTER WHERE IT WAS EVALUATED. AT NO TIME DID SAM SWOPE SAY THE FIRE WASN'T CAUSED BY THE RECALL ISSUE. THE BILL TO REPAIR WAS GOING TO BE $4,700. SAM SWOPE SAID THEY COULD NOT FIX WITHOUT AUTHORIZATION FROM GM. AFTER 2 WEEKS OF GETTING THE RUNAROUND AND BEING ASKED QUESTIONS LIKE, "HOW MANY PONTIACS HAVE YOU OWNED" AND "HOW LOYAL OF A CUSTOMER ARE YOU", THEY DECIDED THE CAR WAS TOO OLD AND HAD TOO MANY MILES TO REPAIR AND STATED THAT GM'S LIABILITY ENDS 4 YRS AFTER PURCHASE, BUT DID OFFER TO FIX THE RECALL. I ASKED WHY IF THEY DIDN'T ASSUME ANY LIABILITY AFTER 4 YRS, WHY SEND A RECALL. THE REP STATED THAT THEY ARE COMPUTER GENERATED. I EXPLAINED THAT I DIDN'T WANT TO SUE ANYONE, I JUST WANTED MY CAR EITHER FIXED OR TOTALED OUT SO I COULD PURCHASE SOMETHING ELSE. BY THE WAY, I'VE OWNED 7 PONTIACS, AND 12 GM CARS TOTAL. I'M 62 YRS OLD. AND, THE CAR WASN'T A WORN OUT PIECE OF JUNK. IT HAD EVERY OPTION GM OFFERED INCLUDING HEADS UP DISPLAY, BOSE SOUND SYSTEM, HEATED 6-WAY SEATS, SUN ROOF AND MORE. THE CAR IS MINT. WHEN I PURCHASED IN 2005, IT HAD 10300 MILES ON IT. I'D BE GLAD TO SUPPLY PHOTOS AS THE BODY WASN'T HURT. THE GM REP ASKED ME IF I HAD FIRE AND THEFT ON THE VEHICLE AND I TOLD HIM NO. IN HIS SARCASTIC VOICE, HE COMMENTED, "WELL, I GUESS YOU SHOULD HAVE. I ALSO HIRED A LAWYER, BUT GM WOULDN'T BUDGE. CAN YOU HELP ME? THIS IS SO WRONG. *TR

VEHICLE PARKED OVER 48 HRS. AFTER LAST DRIVEN PASSERBY HONKED TO LET US KNOW CAR WAS ON FIRE. UNLOCKED CAR AND OPENED HOOD. FLAMES PRESENT AT ABS MODULE AND SURROUNDING AREA. WIRING HARNESS AND PLASTICS FROM THERE ACROSS FIREWALL TO MAIN FUSE BOX AND ELECTRICS AND PLASTICS ON TOP OF ENGINE MELTING. EXTINGUISHER USED TO PUT OUT FIRE AND DISCONNECTED BATTERY CABLE. REMOVED POWDER WITH WATER HOSE AND SURVEYED DAMAGED IT APPEARS TO HAVE STARTED AT OR VERY NEAR THE ABS MODULE/RELAY BOX AREA AND SPREAD TO FIRE WALL AND AROUND TOWARDS THE BATTERY AREA FROM THERE. THIS IS THE GTP EDITION OF THE GRAND PRIX. *TR

THIS IS NOT THE FIRST INCIDENT, THIS IS JUST THE MOST RECENT. ON MONDAY, 4/7, I WAS DRIVING ON THE FREEWAY GOING HOME FROM WORK IN THE MIDDLE OF STORM AROUND 5 PM AND THE SHUT OFF. ITS AS IF THE KEY WAS ONLY TURNED ENOUGH TO TURN ON THE BATTERY. THIS HAS HAPPENED ON NUMEROUS OCCASIONS GOING AS FAR BACK AS 2012 WHEN I PURCHASED THE CAR. IT HAPPENS MORE FREQUENTLY IF I DON'T REMOVE MY CAR KEY FROM THE REST OF MY KEYS. MY POWER STEERING LOCKS AND THE CAR IS UNABLE TO TURN. *TR

MY DAUGHTER ARRIVED HOME: TEN MINUTES LATER SOMEONE WAS BANGING ON OUR DOOR LETTING US KNOW THE CAR WAS ON FIRE. THE FIRE DEPARTMENT ARRIVED AND EXTENGUISHED THE FLAMES. IT IS A TOTAL LOSS AND WE HAD LIABILITY. WE BOUGHT THE CAR ON FEBRUARY 13, 2014 FROM AN INDIVIDUAL. WE DID NOT KNOW, BUT ARE NOW AWARE THAT THERE IS A RECALL ON THIS PARTICULAR MAKE AND MODEL FOR UNDER THE HOOD FIRE. WE HAD NO WARNING AND HAD NOT DETECTED ANY MALFUNCTION IN THE VEHICLE UNTIL THIS. WE ARE OUT $3,000.. WILL GM REINBURSE OUR EXPENSES BECAUSE OF THE RECALL? *TR