2002 PONTIAC GRAND PRIX Complaints
View complaints related to 2002 PONTIAC GRAND PRIX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 320 complaints submitted for the 2002 PONTIAC GRAND PRIX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 PONTIAC GRAND PRIX- RAPPAHANNOCK ACADEMY, VA
TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER DRIVER INFORMED THE CONTACT THAT THE VEHICLE WAS EMITTING SMOKE. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND DISCOVERED THAT THE ENGINE CAUGHT ON FIRE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 PONTIAC GRAND PRIX- KINDERHOOK, NY
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE ENGINE OIL LEAKED ONTO THE EXHAUST MANIFOLD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 PONTIAC GRAND PRIX- SOUTH CHARLESTON, WV
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE DRIVING 35 MPH, THE CONTACT SMELLED A BURNING ODOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/15/15. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 PONTIAC GRAND PRIX- MINERAL RIDGE, OH
AFTER ARRIVING TO WORK, DRIVING 22 MILES WITHOUT DIFFICULTY, PARKED THE CAR WHERE I WORK IN PA. I WAS IN WORK FOR 5 MINUTES AND THE ENGINE CAUGHT FIRE. THE CAR WAS TOTALED FROM MY INSURANCE COMPANY. I LATER FOUND OUT THERE WAS A RECALL ON THIS VEHICLE IN OCTOBER OF 2015. I WAS NEVER NOTIFIED OF 2 OTHER RECALLS ON THIS VEHICLE ALL THREE FOR OIL LEAKS. FIRE AND POLICE OF HERMITAGE PA, ARRIVED AT SCENE TO PUT OUT THE FIRE AND IT WAS TOWED TO AWAIT TO BE EVALUATED BY INSURANCE COMPANY STATE FARM. I AM NOT PLEASE THAT I WAS NOT NOTIFIED ABOUT THE PREVIOUS RECALLS ON THESE GRAND PRIX VEHICLES SINCE I GOT THE CAR IN 2008.
Source: NHTSA WEB SITE -
2002 PONTIAC GRAND PRIX- ORLAND PARK, IL
MY NAME IS [XXX] AND THE PURPOSE OF THIS NOTIFICATION IS TO FILE A FORMAL COMPLAINT AGAINST THE GENERAL MOTORS CORPORATION. I WAS THE REGISTERED OWNER OF A 2002 PONTIAC GRAND PRIX AND THROUGH MY RESEARCH, I AM AWARE OF AN ACTIVE RECALL ON THIS VEHICLE DUE TO A SMALL OIL LEAK THAT COULD RESULT IN AN ENGINE FIRE. I NO LONGER OWN THE ABOVE SAID VEHICLE AS THE VEHICLE WAS DEEMED A TOTAL LOSS IN AN ENGINE FIRE THAT RESULTED FROM A SMALL OIL LEAK . ON MAY 6TH, 2014, MY HUSBAND WAS DRIVING THE VEHICLE HOME FROM WORK AND OBSERVED SMOKE COMING FROM UNDER THE HOOD. HE PARKED THE VEHICLE OUTSIDE OF OUR HOME AND UPON OPENING THE HOOD, A FIRE ERUPTED FROM UNDER THE ENGINE. AFTER FURTHER INVESTIGATION FROM THE ORLAND PARK FIRE PROTECTION DISTRICT, THE CAUSE OF THE FIRE WAS DETERMINED TO BE ELECTRICAL THAT ORIGINATED FROM THE WIRE HARNESS DUE TO DROPS OF HOT OIL FROM A SMALL OIL LEAK. THIS WAS ALSO CONFIRMED BY A CERTIFIED MASTER AUTOMOBILE TECHNICIAN. I HAVE SINCE ATTEMPTED TO CONTACT THE GENERAL MOTORS CORPORATION TO TILE A COMPLAINT REGARDING THE MATTER, BUT GENERAL MOTORS HAS NEVER RESPONDED TO MY COMPLAINT NOR HAVE THEY ATTEMPTED TO CONTACT ME REGARDING THE ISSUE. IT IS MY BELIEF THAT THE GENERAL MOTORS CORPORATION HAS HAD KNOWLEDGE OF THIS ONGOING PROBLEM AND BECAUSE NO REMEDY HAS BEEN DETERMINED BY THE GENERAL MOTORS CORPORATION TO RESOLVE THIS MATTER, I BELIEVE THAT THEY SHOULD BE HELD ACCOUNTABLE FOR THE LOSS OF MY VEHICLE AND THEIR FAILURE TO COMMUNICATE THE FAULTY ISSUE AND THEIR FAILURE TO PROPERLY INVESTIGATE THE MATTER. IT IS ALSO MY BELIEF THAT THE GENERAL MOTORS CORPORATION SHOULD BE HELD FINANCIALLY RESPONSIBLE FOR THE LOSS OF MY VEHICLE BY COMPENSATION OR REPLACEMENT OF MY VEHICLE. I AM ALSO SUBMITTING PHOTOGRAPHS THAT WERE TAKEN AFTER THE FIRE WAS EXTINGUISHED BY THE ORLAND PARK FIRE PROTECTION DISTRICT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
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2002 PONTIAC GRAND PRIX- BROOKLYN, NY
ON THE AFTERNOON OF AUGUST 24TH. WHEN PARKING IN MY DRIVEWAY I SUDDENLY NOTICED MY BRAKE PEDAL BECOME MUSHY AND DROP ALL THE WAY TO THE FLOOR. WHEN I EXITED THE CAR, I NOTICED PUDDLES OF BRAKE FLUID ON THE PAVEMENT. I IMMEDIATELY BROUGHT THE CAR TO AN AUTO SHOP FOR REPAIR. HE SAID I HAD A CORRODED BRAKE LINE THAT BURST AND CAUSED THE LEAK OF BRAKE FLUID AND THE BRAKES TO FAIL. I WAS CHARGED $140.00 FOR THIS REPAIR. I DROVE THE CAR FOR 1 DAY AND THEN PROCEEDED TO VACATION FOR A WEEK. UPON MY RETURN I USED THE CAR AGAIN FOR ANOTHER DAY WITHOUT ANY ISSUES. ON THE MORNING OF SEPTEMBER 3RD I PROCEEDED TO GO SHOPPING WITH THE CAR. AFTER COMPLETING MY SHOPPING ON THE WAY HOME I NOTICED THE BRAKE PEDAL BECOMING MUSHY AGAIN. AS THE DRIVE HOME PROGRESSED I NOTICED THE BRAKE PEDAL GOING ALL THE WAY DOWN LIKE IT DID THE PREVIOUS WEEK. I PROCEEDED TO BRING THE CAR TO THE MECHANIC AGAIN. HE NOTICED ANOTHER 3 BRAKE LINES WERE BUSTED. HE REPAIRED THEM AT A COST OF 284.00. IT IS FRIGHTENING TO THINK THAT THIS COULD HAPPEN TO A VEHICLE THAT HAS LESS THAN 28,000 MILES.
Source: NHTSA WEB SITE -
2002 PONTIAC GRAND PRIX- LA PORTE, IN
IGNITION SWITCH IS BAD. SOMETIMES IT STARTS AND SOMETIMES IT DOES NOT. I HAVE ALREADY REPLACED THE STARTER AND THE PROBLEM PERSISTS.
Source: NHTSA WEB SITE -
2002 PONTIAC GRAND PRIX- PHILADELPHIA, PA
AFTER A RAIN STORM WIPERS DID NOT GO TO THE ORIGINAL POSITION WHEN WIPERS WERE IN "OFF" POSITION, THEY STAYED IN AN UPRIGHT POSITION. I HAD A REPLACEMENT WIPER MOTOR INSTALLED AND WHEN USING THE DELAY SPEED IT STOPS IN THE UPRIGHT POSITION FOR A MINUTE AND REPEATS THAT DURING THE WIPING CYCLE. ANOTHER 2 MOTORS WERE INSTALLED WITH THE SAME PROBLEMS. TILL THIS DAY I STILL HAVING THIS PROBLEM. I NOTICE THAT THERE WAS A RECALL ON LATER MODELS WITH WIPER MOTORS. ALSO, DURING RAIN DAYS, WATER GETS INTO BOTH OF THE REAR BRAKE LENS, IF IT'S A HEAVY RAIN THE LENS FILL UP WITH WATER AND SHORT OUT THE BULBS IN BOTH LENS. I HAVE SEEN THIS IN MANY OF THE 2002 GRAND PRIX CARS. HOPEFULLY, BOTH OF THESE PROBLEMS COULD BE TAKEN CARE OF UNDER A RECALL.
Source: NHTSA WEB SITE -
2002 PONTIAC GRAND PRIX- AGUSTA, GA
TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. WHILE DRIVING THROUGH AN INTERSECTION AT AN UNKNOWN SPEED, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE ON THE FRONT DRIVER SIDE. THE AIR BAGS FAILED TO DEPLOY. PRIOR TO THE CRASH, THE IGNITION SWITCH FAILED. THE CONTACT SUSTAINED SHOULDER AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000. THE VIN WAS NOT PROVIDED. UPDATED 09/09/15*LJ UPDATED 12/11/2015*JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 PONTIAC GRAND PRIX- HARRISVILLE, MI
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS BEING INSPECTED BY AN INDEPENDENT MECHANIC, THE TIRES WERE UNABLE TO BE ROTATED DUE TO A SEVERELY CORRODED SUBFRAME. IN ADDITION, THE REAR SWAY BAR LINK FRACTURED AND THE BRAKE PEDAL WAS HESITANT WHEN DEPRESSED. THE INDEPENDENT MECHANIC REPLACED THE REAR SWAY BAR LINK AND BRAKE LINES HOWEVER, THE SUB FRAME WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE