2004 PONTIAC VIBE Complaints

TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

. AFTER REPEATED ATTEMPTS WE CANNOT GET THIS RECALL PERFORMED. WE ARE SERIOUSLY CONCERNED ABOUT THE SAFETY OF OUR DAUGHTER. IT HAS REACHED THE POINT OF ABSOLUTE RIDICULOUSNESS. NOVEMBER 12 HAD TO RESCHEDULE AN APPOINTMENT AS THEY COULD NOT GET A LOANER CAR FOR HER SHE HAD TO HAVE A VEHICLE TO GET TO HER INTERNSHIP COULD NOT GET THE CAR SCHEDULED WHERE THE DEALERSHIP COULD PROVIDE A LOANER VEHICLE EVEN THOUGH THE RECALL LETTER SPECIFIES SHE CAN NOVEMBER 17DAUGHTER RETURNS TO MANCHESTER, NH FOR SCHOOL WITHOUT GETTING THE RECALL SERVICE DONE CALLED THE PONTIAC HOTLINE AND THEY LINE UP A DEALER IN THE MANCHESTER AREA, QUIRK GMC ([XXX])QUIRK IS SUPPOSED TO CALL WHEN THE "TOOL" COMES IN? WE NEVER GET A CALL TWO WEEKS LATER WE CALL AND ARE TOLD BY [XXX] THAT WE WILL HAVE TO GO TO ANOTHER DEALER. WE ARE TOLD ?WE CANNOT DO THE RECALL SERVICE, YOU WILL HAVE TO GO SOMEWHERE ELSE?APRIL 17ONCE AGAIN CALL THE PONTIAC HOTLINE (1 800 762-2737), THEY LINE UP ANOTHER DEALER BETLEY CHEVROLET IN DERRY, NH CASE # [XXX] [XXX] TALKS TO A [XXX] AND HE INDICATES THERE IS NOT PROBLEM, HE WILL ORDER THE PARTS AN APPOINTMENT IS SET UP FOR APRIL 24APRIL 24 [XXX] DRIVES HER PONTIAC VIBE TO THE DEALERSHIP AND WAITS FOR OVER THREE HOURS. THE SERVICE DEPARTMENT TELLS HER THEY DON'T HAVE THE NEEDED TOOL TO PERFORM THE SERVICE. SHE IS TOLD THEY WILL NOTIFY HER WHEN THE TOOL COMES IN AND SET UP A TIME MAY 4 [XXX] CALLS [XXX] TO INQUIRE ABOUT SETTING UP THE APPOINTMENT AS [XXX] HAS NOT RECEIVED ANY CALL BACK. [XXX] IS TOLD HE WILL CALL BACK WHEN HE GETS THE INFORMATION. [XXX] CALLS BACK AT 3:30PM AND IS THEN OLD THEY ARE TRYING TO "BORROW" THIS SPECIAL TOOL AND HAVE NOT BEEN ABLE TO LOCATE ONE [XXX] WILL BE LEAVING THE MANCHESTER, NH AREA ON MAY 22ND. SHE WILL BE DRIVING BACK TO FLORIDA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED LACERATIONS ON HER NECK AND SHOULDER THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

ON MAY 2, 2015 MY WIFE TOLD ME THE WINDOW GOT LOOSE AND SHATTERED WHILE TRYING TO RAISE IT WITH THE POWER WINDOW. I CALLED THE DEALER AND THERE IS A RECALL NUMBER 07273 ON THE REGULATOR BOLTS GETTING LOOSE AND THE GLASS SHATTERING. I CALLED THE DEALER AND TALKED TO [XXX] AT WINEGARDNER GM IN BRANDYWINE, MD AND THEY SAID THEY WOULD CHARGE ME FOR A DIAGNOSTIC IF THE FIX THE RECALL. I CALLED THE GM CORPORATE ENGAGEMENT CENTER AT GM WITH [XXX] AT 866-790-5700 EXT. [XXX] AND COMPLAINED AND HE ALSO SAID I WOULD HAVE TO PAY TO GET A DIAGNOSTIC FOR THEM TO FIX THE RECALL. I CALLED CUSTOMER CARE [XXX] CUSTOMER RELATIONS 866-418-9319 EXT. [XXX] AND SPOKE TO [XXX] AND SHE SAID A DIAGNOSTIC HAS TO BE DONE AND I WOULD BE CHARGED BY GM FOR THE DIAGNOSTIC. MY VIN IS [XXX]AND MY RECALL IS NOT BEING FIXED. THIS IS THE SECOND TIME THE WINDOW SHATTERED BECAUSE OF THIS RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT BECAME LOOSE AND FAILED TO RETRACT. IN ADDITION, THE REAR SEAT SAFETY BELTS FAILED TO LATCH TO THE BUCKLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

A RECALL WAS DONE ON THE DOOR MODULE CONTROLS BUT AFTER THE REPAIR, THE AIRBAG WARNING LIGHT LIT UP. THE HEADLIGHTS BLOW ONE AT A TIME WITH IN 2 MONTHS. ONE TALE LIGHT AND THE THIRD TALE LIGHT BAR ON THE WINDOW ALSO FAILED. I DON'T KNOW IF IT IS INSTALLATION ISSUES OR THE MODULE CAUSED AN ELECTRICAL OVERLOAD. NO ONE IS WILLING TO ADMIT ERROR. *TR

TL* THE CONTACT OWNED A 2004 PONTIAC VIBE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE SLID AND CRASHED INTO A WALL. THE CONTACT MENTIONED THAT THE PASSENGER SIDE AIR BAG DEPLOYED, BUT THE SEAT WAS NOT BEING OCCUPIED. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR NOT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.

I HAD TO HAVE A NEW WATERPUMP, THERMOSTAT, OUTLET SEAL INSTALLED AS I COULD NOT GET ANY HEAT. IT WAS AS IF I WENT FASTER I WOULD GET A LITTLE HEAT. WHEN TOOK TO S&K THEY TOLD ME I NEEDED A NEW WATERPUMP, ETC. THEY WERE NOT GOING TO PAY FOR IT. I COULD NOT UNDERSTAND THIS AS I WENT ONLINE AND RESEARCHED THIS AND SAW MANY OTHERS HAD THE SAME PROBLEM WITH THE 2004 VIBES. SOMETHING ABOUT WHEN CHECKING ANTI FREEZE AND THE OVER FLOW IT WAS TO BE BURPED. THIS HAPPENED AT THE DEALER DID A COMPLETE CHECK UP FOR WINTER. I TRIED TO EXPLAIN TO THEM THAT THEY CAUSED THIS BECAUSE THEY CHECKED MY ANTIFREEZE WITHOUT BURNING IT AFTER THEY CHECKED IT. I THEN TOOK IT ELSEWHERE TO HAVE IT REPAIRED AS I COULD NOT AFFORD THE $500.00. I AM RETIRED AND A SENIOR CITIZEN. THE PLACE I TOOK IT TOO WAS WONDERFUL AND AGREED THAT THEY DID NOT SERVICE IT LIKE IT SHOULD HAVE BEEN. WHAT IS ANYTHING CAN BE DONE ABOUT THIS? EVERYTIME I TAKE SOMETHING TO S&K SOMETHING ELSE GOES WRONG. I TOOK IT IN FOR THE FIRST RECALL ON THE AIRBAGS AND NOW MY LIGHTS ON THE RADIO, ETC. ARE FADED. WHAT THEY DID I DO NOT KNOW. WHAT SHOULD I DO TO HAVE THIS PROPERLY TAKEN CARE OF. I LOVE MY VIBE AND TODAY HAVE ONLY 42,000 MILES ON IT AND IT IS STILL LIKE NEW. JUST THAT THE PROBLEMS WITH THE HEAT AND LIGHTS MAKE ME SICK. I NEED MY HEAT AS I HAVE A LUNG CONDITION AND HAVE TO STAY WARM. *TR

I WAS INFORMED BY MAIL FROM GM ABOUT 6 MONTHS AGO THAT THE VEHICLE WAS SUBJECT TO A RECALL FOR PASSENGER AIR BAG (GM SAFETY RECALL 13112), AND THAT I WOULD BE INFORMED WHEN PARTS WERE AVAILABLE. UPON FOLLOWING UP TODAY WITH GM TO OBTAIN AN UPDATE (PHONE NUMBER 800 521 7300) I WAS INFORMED THAT THEY HAVE NO INFORMATION FOR A RECALL OF THE VEHICLE. GM ASSIGNED CASE # 71-1412420838 TO MY CALL. AT THE NHTSA WEB SITE I HAVE FOUND THE FOLLOWING INFORMATION: RECALL SUBJECT: PASSENGER SIDE FRONT AIR BAG INFLATER MAY RUPTURE REPORT RECEIPT DATE: JUNE 11, 2014 NHTSA CAMPAIGN NUMBER: 14V312000 ALL PRODUCTS ASSOCIATED WITH THIS RECALL VEHICLE MAKE MODEL YEAR(S) PONTIACVIBE2003-2004 I WISH TO KNOW WHETHER THE VEHICLE IS SAFE OR UNSAFE; WHETHER IT IS SUBJECT TO RECALL OR NOT. *TR

TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V655000 (AIR BAGS), NHTSA CAMPAIGN NUMBER: 13V029000 (AIR BAGS), AND NHTSA CAMPAIGN NUMBER: 08V162000 (VISIBILITY). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS CONTACTED AND WAS UNABLE TO PROVIDE A TIMEFRAME FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS WAITING FOR PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.