2004 PONTIAC VIBE Complaints

I AM A RESIDENT OF CANADA BUT THINK YOU SHOULD HERE MY COMPLAINT. WE HAVE HEARD A CLICKING NOISE IN THE FRONT PASSENGER WINDOW OF OUR 2004 PONTIAC VIBE. THE WINDOW FINALLY FAILED AND CAME OFF THE TRACK AND RIGHT OUT OF THE OUTSIDE OF THE FRAME WHILE DRIVING DOWN THE ROAD. LUCKILY WE DID NOT USE IT ANY MORE UNTIL WE WENT TO THE DEALER AND THEY PUT IT BACK ON TRACK AND IN PLACE. THEY THEN TOLD US IT WOULD COST ALMOST $400 TO REPAIR A STRIPPED WINDOW REGULATOR. OUR WARRANTY WAS UP 3 MONTHS AGO DUE TO TIMING. THERE IS STILL ONLY 35000MILES ON VEHICLE. WE DID NOT HAVE THE REPAIR AND CONTACTED G.M. CANADA THEY SAID THEY WOULD LOOK INTO IT, HAVE NOT HEARD BACK. I THEN SEEN THE ARTICLES THAT NHTS IS INVESTIGATING MANY SIMILAR FAILURES IN OTHER VIBES. I CONTACTED TRANSPORT CANADA BUT THEIR INVESTIGATOR DID NOT THINK IT WAS SAFETY RELATED. THAT IS WHY I AM CONTACTING YOU TO MAKE SURE THIS PROBLEM IS BROUGHT TO YOUR ATTENTION. IT DEFINITELY THINK IT IS SAFETY RELATED AS FAR AS I'M CONCERNED AND THINK THE MANUFACTURER SHOULD BE MADE RECALL AND REPAIR THESE VEHICLES. *JB

I AM THE OWNER OF A 2004 PONTIAC VIBE. I CAME ACROSS AN ARTICLE IN THE EL PASO TIMES FROM THE ASSOCIATED PRESS REGARDING THE FRONT DRIVER AND PASSENGER WINDOWS SHATTERING WHEN IT IS BEING RAISED AND LOWERED. I DID HAVE THIS HAPPEN TO ME IN MY PONTIAC VIBE. THE WINDOW SHATTERED AS I WAS RAISING IT. I WENT INTO THE PONTIAC DEALER AND THEY HAD A VERY HARD TIME GETTING THE PARTS THEY NEEDED TO REPAIR THE WINDOW, IT TOOK THEM ALMOST A WEEK TO HAVE MY CAR READY. WHEN I PICKED UP THE CAR IT WAS STILL NOT FIXED CORRECTLY. THEY TOOK THE CAR BACK INTO THE GARAGE WHILE I WAITED AND MADE SOME ADJUSTMENTS TO IT AND WHEN THEY BROUGHT THE CAR OUT TO ME THEY TOLD ME THAT THIS WAS THE BEST THEY COULD DO. AIR COMES THROUGH THE WINDOW BECAUSE IT IS NOT SEALED CORRECTLY. THEY SAID THE WINDOW WAS SECURE AND SHOULD NOT SHATTER AGAIN.

TL*THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT HEARD A LOUD POP WHEN HE RAISED THE PASSENGER SIDE FRONT WINDOW. THE FRONT PART OF THE WINDOW DETACHED FROM THE DOOR AND A SMALL PART OF THE WINDOW CAME APART. AS OF OCTOBER 18, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THERE IS A DEFECT INVESTIGATION OPEN FOR THE VISIBILITY: GLASS, SIDE/REAR (NHTSA ACTION NUMBER PE07049). THE CURRENT AND FAILURE MILEAGES WERE 97,700.

MY 2004 PONTIAC VIBE DRIVERS SIDE WINDOW EXPLODED. I HEARD A METAL CLANG, LIKE A PART FALLING OFF INSIDE THE DOOR WHEN THE WINDOW WAS ROLLED DOWN. SHORTLY WINDOW AFTERWARD THE DRIVER SIDE WINDOW EXPLODED CUTTING MY WIFE WHO WAS DRIVING AT THE TIME. *TR

DRIVERS SIDE POWER WINDOW PRODUCES METALLIC RUBBING SOUND UPON RAISING OR LOWERING WINDOW GLASS. *JB

MY 2004 PONTIAC VIBES DRIVER SIDE WINDOW WAS GETTING OFF TRACK. WHEN I TRIED TO GENTLY MOVE IT BACK INTO PLACE, IT SHATTERED. *TR

PASSENGER SIDE WINDOW OF OUR 2004 PONTIAC VIBE MAKING POPPING NOISE WHEN OPENING OR CLOSING. SOUNDS LIKE IT'S OFF THE TRACK AND SNAGGING ON SOMETHING. WE STOPPED USING THE WINDOW AND CONTACTED THE PONTIAC DEALER. THEY WANT OVER $100 JUST TO LOOK AT IT. NEWSPAPER ARTICLE SAYS OTHER VIBE OWNERS HAVE EXPERIENCED SHATTERED WINDOWS WHICH IS WHAT I FEAR IS GOING TO HAPPEN TO OURS. PONTIAC SHOULD FIX THIS DESIGN DEFECT ASAP. *TR

I HAD TWO EVENTS OF FAILED FRONT DOOR WINDOWS ON 2004 PONTIAC VIBE ONE WITH BROKEN GLASS ALL OVER DRIVERS SEAT, RECEIVED ONLY MINOR CUTS CLEANING UP AS FAR AS I CAN TELL THE WINDOWS CAME OUT OF THE TRACK AND WITH GREAT FORCE SHATTERED. *JB INTO MANY PIECES. THE SECOND TIME THIS HAPPEN IT DID NOT BREAK ONLY CAME OFF TRACK. THE LOCAL WINDOW COMPANY WOULD NOT REPAIR DO TO REPUTATION OF THIS HAPPENING. THEY TOLD ME TO TAKE IT TO A DEALER, WHO REPAIR IT. BOTH TIMES THIS HAPPEN WHEN VEHICLE WAS STOPPED. I WOULD HATE TO THINK WHAT COULD HAVE HAPPENED IF THE CAR WAS IN MOTION. THE 2ND TIME THIS HAPPENED AND ONLY CAME OFF TRACK WAS RECENT AND HAS NOT BEEN REPAIRED YET. I'LL WAIT TO SEE IF I HEAR FROM YOU BEFORE ITS REPAIRED. *JB

WHEN I BRIEFLY STOPPED ON MY WAY INTO WORK ON 9/19/2007 IN MY 2004 PONTIAC VIBE, I HEARD A LOUD NOISE IN THE DRIVERS SIDE DOOR WHEN I CLOSED THE WINDOW. THERE WAS NO OBVIOUS DAMAGE AND THE WINDOW SEEMED TO WORK OKAY. I THEN DROVE TO WORK AND ENTERED OUR PARKING GARAGE WHERE I LOWERED THE WINDOW TO USE A PASS. WHEN I RAISED THE WINDOW, IT STUCK ABOUT 3 INCHES FROM THE TOP. I DECIDED TO INSPECT IT AFTER I PARKED, BUT ON MY WAY UP THE PARKING RAMP, THE WINDOW EXPLODED. GLASS WAS BLOWN THROUGHOUT THE INTERIOR. FORTUNATELY, I DIDN'T SUFFER ANY INJURIES ALTHOUGH THE LOUD NOISE AND EXPLODING GLASS WAS EXTREMELY FRIGHTENING. MY FIRST THOUGHT WAS I HAD BEEN SHOT AT. I IMMEDIATELY PUT ON THE BRAKES AND DUCKED DOWN. FORTUNATELY NO ONE WAS IMMEDIATELY BEHIND ME. I PARKED AND HAVE MADE ARRANGEMENTS FOR REPAIR. I READ THE COMPLAINTS FROM CUSTOMERS IN YOUR NHTSA FILE. SEVERAL CONCERN THE SAME PROBLEM. A NOISE AND THEN THE WINDOW CRACKS, BREAKS OR EXPLODES. WHY IS THERE NOT AN INVESTIGATION? *TR

WHILE ATTEMPTING TO RAISE THE PASSENGER SIDE WINDOW, THE WINDOW MADE IT'S USUAL POPPING/CLICKING SOUND AND THEN STOPPED. THE WINDOW CONTROL WAS THEN ACTIVATED AGAIN IN AN ATTEMPT TO LOWER AND THEN RAISE THE WINDOW. THERE WAS NO REPONSE AND THEN "BAM"--THE WINDOW SHATTERED SENDING GLASS FRAGMENTS INTO THE CAR AND OUTSIDE. SOME FRAGMENTS FLEW 8 TO 10 FEET. THIS IS DEFINITELY A SAFETY ISSUE AS SOMEONE COULD HAVE BEEN INJURED IN THE PASSENGER SEAT OR STANDING CLOSE TO THE PASSENGER WINDOW. THE WINDOW HAS ALWAYS HAD A POPPING OR CLICKING SOUND WHEN RAISING THE WINDOW--THE NOISE WAS ALSO NOTICED ON THREE OTHER PONTIAC VIBES DRIVEN WHEN THIS VEHICLE WAS PURCHASED.