2008 PONTIAC VIBE Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V128000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - GM REPEATEDLY FAILING TO RESPOND OR COMMIT TO REPAIR RECALLED VEHICLE. RECEIVED LETTER ABOUT RECALL 15815 LAST WEEK. REPRESENTATIVE AT PONTIAC (REF #[XXX], 4/21/16) CONFIRMED THAT THE VEHICLE, WHICH IS MY PRIMARY SOURCE OF INCOME (STUDENT AND RIDESHARE DRIVER) IS UNDER RECALL AND THAT NO ONE SHOULD OCCUPY PASSENGER SEATS UNTIL REPAIR IS MADE. MANUFACTURER IS UNABLE TO PROVIDE EVEN AN ESTIMATE OF DATE FOR PARTS AVAILABILITY AND CURRENTLY HAS LOWEST COMPLETION OF REPAIRS ACCORDING TO NHTSA. I HAVE CONTACTED THE DEALER (CHAPMAN CHEVROLET, TEMPE, AZ) IN PERSON, WAS TOLD BY SERVICE CONSULTANT [XXX] TO CONTACT [XXX] PARENT FOR RECALL SCHEDULING, BUT THAT SHE WAS OUT OF THE OFFICE AT THAT TIME. I CONTACTED [XXX] BY PHONE AND LEFT MESSAGES WHICH WERE NOT RETURNED ON TWO CONSECUTIVE DAYS. I WENT TO DEALERSHIP AND MADE CONTACT WITH HER IN PERSON ON 4/22/16. I WAS BROUGHT BACK TO HER OFFICE, WHERE HER COWORKERS WERE JUST BROWSING HUFFINGTON POST ARTICLES. SHE AGREED DEALERSHIP WOULD CALL ON MONDAY 4/25/16 TO PROVIDE AN UPDATE AFTER SPEAKING WITH AREA GM REP "[XXX]" TO SEE IF A LOANER OR DEALER PURCHASE OF THE VEHICLE WERE POSSIBLE. AS OF THE END OF WORK 4/25/16 [XXX] HAS AGAIN NOT RETURNED THE CALL. I ATTEMPTED TO CONTACT HER ONCE AGAIN AND LEFT A MESSAGE. I HAVE LOST CONFIDENCE THAT GM IS TAKING CARE OF THEIR CONSUMERS IN THIS RECALL. WHILE THEY STALL AND FAIL TO PROVIDE TIMELY REPAIR OR RESPONSE, I AM LEFT WITH AN UNSAFE CAR, NO INCOME, AND NO COMMITMENT THAT EITHER WILL CHANGE. I AM UNWILLING TO SELL THE CAR TO ANOTHER PRIVATE PARTY WHO WOULD BE ENDANGERED BY THE UNREPAIRED CAR. PLEASE HELP - THANK YOU!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA RECALL - I RECEIVED A RECALL NOTICE FROM PONTIAC. WHEN I CONTACTED THEM ABOUT THE RECALL I WAS TOLD THEY HAD NO IDEA WHEN PARTS WOULD BE AVAILABLE TO FIX IT AND THAT UNTIL THE REPAIR IS PERFORMED, THE FRONT PASSENGER SEAT SHOULD NOT BE OCCUPIED. THIS IS IMPOSSIBLE GIVEN THE SIZE OF MY FAMILY NOT TO USE THE FRONT PASSENGER SEAT. WHEN I ASKED ABOUT A RESOLUTION TO THIS SITUATION THEY SAID IT WAS NOT THEIR PROBLEM AND REFUSED TO DIRECT MY CONCERN TO A SUPERVISOR OR MANAGER. I REQUESTED THE EMAIL ADDRESS OF THE VP OF GLOBAL VEHICLE SAFETY ([XXX] ) WHO SENT ME THE LETTER AND THEY INFORMED ME THAT IT WAS NOT AVAILABLE. SO GM IS TELLING ME THAT I CAN'T SAFELY USE THE CAR FOR WHAT I PURCHASED FOR. THIS IS UNACCEPTABLE AND I WANT TO KNOW WHAT RECOURSE I HAVE IN THIS SITUATION. THANK YOU FOR YOUR ASSISTANCE WITH THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA RECALL. I RECEIVED A RECALL FOR MY AIRBAG. NEITHER THE DEALER OR GM CAN EVEN GIVE ME AN ESTIMATE AS TO WHEN REPAIR PARTS WILL BE RECEIVED. ON TOP OF THAT, THE RECALL STATES THAT ""UNTIL THE REPAIR IS PERFORMED, THE FRONT PASSENGER SEAT SHOULD NOT BE OCCUPIED ". I REGULARLY USE THIS VEHICLE TO CARPOOL WITH FOUR ADULTS. THIS RENDERS MY CAR AS UNUSABLE! NEITHER THE DEALER OR GM HAD EVEN A TEMPORARY SOLUTION. I AM AT A LOSS AS WHAT TO DO NEXT.

TL* THE CONTACT OWNS A 2008 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V127000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT MENTIONED THAT THE DEALER REFUSED TO PROVIDE A LOANER VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

SENT THE NHTSA COMPLAINTS TWICE-ON 11/10/13 #10551685 AND ON 7/23/14#10615814 ABOUT AIRBAG LIGHT ON WHICH THE AUTO MECHANICS TOLD ME THE AIRBAGS MIGHT NOT WORK IN THE EVENT OF AN ACCIDENT!SINCE THERE HAVE BEEN NUMEROUS RECALLS BECAUSE OF FAULTY AIRBAGS I DO NOT UNDERSTAND WHY MY VEHICLE HAS NOT BEEN RECALLED! *TR

I HAVE NOT HAD AN ACCIDENT, HOWEVER WHEN THE STREETS ARE WET, MY ENGINE LIGHT GOES ON AND THE POWER STEERING GOES OFF. THIS HAS HAPPENED TWICE THIS WEEK AND HAVE HAD TO LEAVE THE ROAD BECAUSE I COULD NOT STEER. I TOOK THE CAR TO RON NORRIS DEALERSHIP IN TITUSVILLE, FLORIDA AND WAS TOLD THERE WAS NOTHING THEY COULD DO. I WOULD HATE TO GET HURT MYSELF OR KILL SOMEONE ELSE. WHAT CAN I DO? *TR

I ORIGINALLY SENT THIS COMPLAINT IN NOV.2013,ODI#10551685. AIRBAG LIGHT IS STILL ON AND WITH ALL THE GM RECALLS WONDERING WHY THIS ISN'T ONE OF THEM.ONE WEBSITE I CHECKED SAID SOMETHING ABOUT A CABLE CAUSING THIS PROBLEM BUT IT ONLY COVERED 2009-2010 MODELS. WHY AREN'T THE 2008 MODELS INCLUDED SINCE THIS SEEMS TO BE THE PROBLEM WITH MY CAR. *TR

AIRBAG WARNING LIGHT ON-NO CRASH OF ANY KIND-DEALER SAID WAS DEFECTIVE SENSOR CONNECTED TO SEAT WOULD COST OVER $600 JUST FOR THE SEAT-THEN AROUND SEPTEMBER 2013 OVERDRIVE ENGAGES EVERY TIME IS PUT IN DRIVE AND WILL ONLY DISENGAGE BY PUTTING INTO NEUTRAL THEN DRIVE. *TR

ONE MILE INTO COMMUTE, THE ACCELERATOR PEDAL DIDN'T RESPOND AFTER STOPPING, THEN SUDDENLY RESPONDED CAUSING CAR TO ACCELERATE RAPIDLY. REPEATED TWICE BEFORE THE CHECK ENGINE LIGHT CAME ON. STOPPED CAR, SHUT THE CAR OFF, CHECKED GAS CAP WAS FASTENED SECURELY. RESTARTED CAR. THE CHECK ENGINE LIGHT REMAINED ILLUMINATED. TURNED AROUND AND PROCEEDED THE ONE MILE HOME. COASTED INTO THE PARKING GARAGE AND STOPPED THE CAR TO WAIT FOR THE GARAGE DOOR TO CLOSE. WHILE COMPLETELY STOPPED THE CAR TRIED TO ACCELERATE WITHOUT ANY INPUT TO THE GAS PEDAL. THE RPM'S INCREASED AND THE CAR TRIED TO DRIVE FORWARD. THE RPM'S DIDN'T DECREASE UNTIL THE CAR WAS PLACED IN NEUTRAL. THE SUDDEN RPM INCREASE WHILE STOPPED CAUSED THE TIRES TO SQUEAL AGAINST THE SMOOTH PAVEMENT IN THE PARKING GARAGE. SHUT THE CAR OFF, PLACED IN PARK, RESTARTED THE CAR AND PULLED INTO MY PARKING SPOT. THE NEXT DAY STARTED THE CAR AND THE CHECK ENGINE LIGHT WAS STILL ILLUMINATED. DROVE THE CAR APPROXIMATELY 5 MILES TO THE DEALER WITHOUT INCIDENT. DEALER INITIALLY REFUSED TO PROVIDE A COPY OF THE ORDER AND AFTER INSISTING ON HAVING A COPY THE SERVICE MANAGER NEGLECTED TO INDICATE ON THE WORK ORDER THAT THE CAR SUDDENLY ACCELERATED WITHOUT INPUT TO THE ACCELERATOR PEDAL. DEALER REFUSED TO COVER THE COST OF REPLACING THE ACCELERATOR PEDAL POSITION SENSOR UNDER WARRANTY AND ARGUED THAT THE SUDDEN ACCELERATION WITHOUT INPUT OR RANDOM INCREASED RPM VIOLATES THE 8/80K EPA WARRANTY OR MODERN SAFETY STANDARDS. CONTACTED GM WARRANTY WHO ALSO REFUSED TO COVER THE REPLACEMENT COST UNDER EPA OR SAFETY WARRANTY. *TR