2011 PORSCHE CAYENNE Complaints
View complaints related to 2011 PORSCHE CAYENNE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 60 complaints submitted for the 2011 PORSCHE CAYENNE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 PORSCHE CAYENNE S- LYNNWOOD, WA
THE COOLANT PIPE DESIGN IS FLAWED. THE BARB IS GLUED AND PRESSED IN THE ALUMINUM BODY. OVER TIME THE GLUE LOSES ITS PROPERTIES AND THE BARB COMES OUT THUS CAUSING MASSIVE COOLANT LEAK AND THE ENGINE CAN OVERHEAT. THE PART WAS REDISGNED AROUND 2015 WHERE THE BARB IS NOW THREADED, BUT THE ORIGINAL PART IS A SAFEY HAZARD FOR THE OLDER MODELS WITH POTENTIAL HUGE REPAIR COSTS.
Source: NHTSA WEB SITE -
2011 PORSCHE CAYENNE- PARK RIDGE, NJ
I HAVE HAD THE TRANSFER CASE REPLACED IN THIS VEHICLE TWICE IN THE LAST 25K MILES. AT 65K MILES THE CAR IS DOING THE FAMILIAR GRINDING AND SURGING AGAIN, EVIDENT IT WILL NEED A THIRD $5-6000 TRANSFER CASE. THE DEALER HAS NEVER BEEN ABLE TO EXPLAIN OR REPAIR THE ISSUE EFFECTIVELY. THE MANUFACTURER DOES NOT REPLY TO INQUIRIES, IT IS MY REQUEST THAT THEY BE FORCED TO PROVIDE A PERMANENT, RELIABLE FIX FOR THIS ISSUE. I'M WORRIED THIS COULD CAUSE A SAFETY ISSUE UNDER THE RIGHT CIRCUMSTANCE SINCE IT HAPPENS WHILE THE CAR IS IN MOTION. THE MECHANICS AT THE VARIOUS DEALERS HAVE TOLD ME ITS A WELL KNOWN ISSUE SPANNING PORSCHE SUVS FROM 2008 THROUGH THE PRESENT. GOTTA WONDER WHAT THIS MANUFACTURER IS THINKING HERE AND WHY THEY ARE HIDING THE DETAILS.
Source: NHTSA WEB SITE -
2011 PORSCHE CAYENNE- HOLLAND, MI
TL* THE CONTACT OWNS A 2011 PORSCHE CAYENNE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE STARTED TO JERK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 PORSCHE CAYENNE TURBO- MANHATTAN BEACH, CA
TRANSFER CASE FAILURE. THERE IS AN ACKNOWLEDGMENT BY PORSCHE OF AN ASSOCIATED DEFECT OF THE TRANSFER CASE DESIGN AND A RELATED WORKSHOP BULLETIN (WB) WHEN REPLACING THE TRANSFER CASE. PORSCHE MECHANICS ARE INSTRUCTED TO REPLACE A "VENT HOSE" FOR THE TRANSFER CASE. THIS NEWLY REVISED DESIGN PART NUMBER FOR THE REVISED VENT IS 958-301-047-10. THE REASON: THE ORIGINAL DESIGN FOR CAYENNE 958 PORSCHE TRANSFER CASES HAD THE HOSE ENDING ON THE LOWER (CLOSER TO THE GROUND) SIDE OF THE TRANSFER CASE. THE NEW HOSE ENDS ON THE UPPER (FURTHER FROM THE GROUND) SIDE OF THE TRANSFER CASE. PORSCHE DETERMINED THAT MOISTURE WAS GETTING SUCKED INTO THE CASES AND CAUSING FLUID CONTAMINATION. SINCE THE TRANSFER CASE USES A "MULTIPLATE WET CLUTCH", MOISTURE COULD PREMATURELY CORRODE OR ALLOW RUST TO FORM, WHICH COULD CAUSE THE CLUTCH TO BIND AND WORK ERRATICALLY. THESE ARE SYMPTOMS DESCRIBED BY MULTIPLE OWNERS OF 958 CAYENNES DISCUSSED IN PORSCHE FORUMS (E.G. RENNTECH.ORG, RENNSLIST.COM, ETC.). THIS REVISED VENT DEVELOPED BY PORSCHE TO REPLACE THE EXISTING DESIGN, SHOULD BE COVERED BY PORSCHE. MOREOVER, OWNERS OF 958 CAYENNES WHO HAVE EXPERIENCED FAILURES OF THE TRANSFER CASE AND SUBSEQUENT REPLACEMENT OF THE TRANSFER CASE AND THE NEWLY DESIGNED HOSE, SHOULD BE REIMBURSED FOR THE FULL COST OF THE REPLACEMENT TRANSFER CASE AND THE HOSE. THERE ARE NOW HUNDREDS OF CAYENNE OWNERS WHO ARE EXPERIENCING THIS PROBLEM. MOREOVER, THE MAINTENANCE SCHEDULE DOES NOT CALL FOR ANY PREVENTATIVE FLUID CHANGES OF THE TRANSMISSION OIL. THIS SHOULD BE REVISED AND RECOMMENDED SERVICING SHOULD BE PRESCRIBED (E.G., EVERY 10,000 MILES). THE FAILURE OF THE TRANSFER CASE COULD CAUSE VEHICLES TO LURCH OR REACT IN AN ERRATIC OR UNSAFE CAPACITY ACROSS THE SPECTRUM OF OPERATION, INCLUDING HIGHWAY SPEED DRIVING. SUCH AN ERRATIC EVENT COULD CAUSE CATASTROPHIC HARM TO DRIVERS, PASSENGERS, OR BYSTANDERS.
Source: NHTSA WEB SITE -
2011 PORSCHE CAYENNE TURBO- DALLAS, TX
2011 PORSCHE CAYENNE TURBO. CONSUMER WRITES IN REGARDS TO CAMSHAFT CONTROLLER SAFETY RECALL. CONSUMER HAD REPAIR DONE PRIOR TO RECALL AND IS SEEKING REIMBURSEMENT. *LD *JS
Source: CONSUMER LETTER -
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2011 PORSCHE CAYENNE S- GROVE CITY, OH
VEHICLE ACTS AS IF GOING OVER SPEED BUMP OVER 18MPH ALSO JERKING AND TUGGING ON YOU AS YOU ACCELERATE MAKING FOR HARD TURNING IN PARKING LOTS FEELS LIKE FRONT WHEEL IS LOCKING UP ALSO NOTICING SAFETY CONCERN WILE COMING TO STOP IN TRAFFIC UNDER ABOUT 3MPH THE VEHICLE SUDDENLY AND UNEXPECTEDLY LEARCHES FORWARD AS IF ENGINE HAS MORE POWER OR SOMETHING BECOMES UN JAMMED. TRANSFER CASE HAS BEEN REPLACED ONCE ALREADY NOW OUT OF WARRANTY IT FEELS AS IF A SAFETY CONCERN IS THE ISSUE
Source: NHTSA WEB SITE -
2011 PORSCHE CAYENNE S- WHITE STONE, VA
TRANSFER CASE FAILED 2016 ; WAS REPLACED BY DEALER AND FAILED AGAIN 2017. WHILE DRIVING FAILURE AFFECTS SHIFTING AND ACCELERATION.
Source: NHTSA WEB SITE -
2011 PORSCHE CAYENNE- SPRINGFIELD, VA
THE TRANSFER CASE IN THIS CAR IS FAILING AT 50,000 MILES LEADING TO POTENTIAL LOCK UP OF WHEELS, AXLES, OR TOTAL BREAKDOWN/SHUTDOWN AT HIGHWAY SPEED IF NOT CORRECTED. THERE ARE NUMEROUS KNOWN OWNERS EXPERIENCING THE SAME ISSUE.
Source: NHTSA WEB SITE -
2011 PORSCHE CAYENNE TURBO- SARASOTA, FL
2011 PORSCHE CAYENNE. CONSUMER WRITES IN REGARDS TO CAR STALLING WHILE DRIVING. *LD THE CONSUMER WAS ADVISED NO FAULT CODES APPEARED. THE VEHICLE STALLED AND DRIFTED INTO A CURB BENDING AND DAMAGING THE FRONT WHEELS. THE CHECK ENGINE LIGHT ILLUMINATED. *JS
Source: CONSUMER LETTER -
2011 PORSCHE CAYENNE- BRONXVILLE, NY
TL* THE CONTACT OWNS A 2011 PORSCHE CAYENNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V368000 (ENGINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PORSCHE OF LARCHMONT, 2500 BOSTON POST RD, LARCHMONT, NY 10538) AND WAS INFORMED THAT THE REMEDY PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE