2008 PORSCHE CAYENNE GTS Complaints

The contact owns a 2008 Porsche Cayenne GTS. The contact stated there was a delay when starting the vehicle however, immediately afterward there was an abnormal fuel odor entering the cabin of the vehicle. The check engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 17V576000 (Fuel System, Gasoline). The contact was able to confirm the Part Number: (955/620/931/01/M82) for the in-tank fuel pump, and Part Number: 95562093201M2 fuel pump parts matched the part number for the parts installed in the vehicle. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 190,000.

I PURCHASED A 2008 PORSCHE CAYENNE ON 3/14/18. HERE WE ARE 3 MONTHS LATER AND I NOTICED A STRONG GAS SMELL COMING FROM THE DRIVER REAR TIRE. I USED GOOGLE TO DIAGNOSE MY CONCERNS AND FOUND THIS: SEPTEMBER 25, 2017 ' PORSCHE IS RECALLING MORE THAN 50,000 CAYENNE SUVS BECAUSE THE FUEL PUMP FILTER FLANGES COULD LEAK GAS AND AT THE LEAST CREATE AN ODOR OF FUEL, AND AT THE MOST CREATE A FIRE HAZARD IF FUEL HITS A HOT IGNITION SOURCE. THE RECALLED GAS-POWERED VEHICLES INCLUDE THE 2003-2006 CAYENNE S AND CAYENNE TURBO, 2004-2006 CAYENNE AND 2006 CAYENNE S "TITANIUM" EDITION VEHICLES. SO, I TOOK MY CAR TO GET DIAGNOSED AT DEAN MCREARY PORSCHE IN MOBILE, AL AND WAS ADVISED THAT I HAVE A FLANGE AND SEALING RING LEAK AND THAT IT WOULD BE 1124.00 TO REPAIR. I AM HAVING THE SAME PROBLEMS DESCRIBED IN THIS RECALL. THIS IS A HAZARD. SOMEONE COULD DIE. I THEN CALLED PORSCHE NORTH AMERICAN AND THEY INFORMED ME THAT THE RECALL IS VIN SPECIFIC AND I DO NOT QUALIFY. THIS MAKES NO SENSE AND THEY SHOULD BE HELD RESPONSIBLE FOR REPAIRS. PORSCHE IS CONSTANTLY MAKING CARS THAT ARE UNSAFE AND WHEN A PROBLEMS OCCURS, THEY DO NOT WANT TO FIX IT.

DURING LOW SPEED DRIVING (ROUGHLY 20MPH) IN CONGESTED HIGHWAY TRAFFIC, I ATTEMPTED TO SHIFT GEARS ON THE MANUAL TRANSMISSION IN MY 2008 PORSCHE CAYENNE GTS. UPON DOING SO, THE CLUTCH PEDAL LOST ALL RESISTANCE AND PINNED DIRECTLY ON THE FLOORBOARD. AS I BEGAN NAVIGATING TOWARD THE SHOULDER, SMOKE BEGAN POURING INTO THE CABIN. AS I REACHED THE SHOULDER, THE CAR CAUGHT ON FIRE. I ESCAPED UNHARMED BUT THE ENTIRE CAR BURNED AND WAS TOTALED. PORSHCE HAS SINCE BEEN EXCEPTIONALLY RELUCTANT TO SPEAK WITH ME. THIS EVENT HAPPENED IN OCTOBER (2009). MY INSURANCE COMPANY (STATE FARM) HAS SUBROGATED ON MY BEHALF AND THREE MONTHS LATER, PORSCHE IS STILL NOT DISCLOSING THE FINDINGS OF THEIR INVESTIGATION NOR HAS ANYONE FROM PORSCHE BEEN IN CONTACT WITH ME SINCE EARLY NOVEMEBER. THIS WAS A LOW MILEAGE VEHICLE (ROUGHLY 12,000 MILES) AND MAINTENANCE WAS PERFORMED ACCORDINGLY TO THE MANUFACTURER'S RECOMMENDATION. AS PORSCHE'S FIRST MODEL OF THEIR POPULAR FAMILY SUV TO HAVE A MANUAL TRANSMISSION - I FEAR FOR THE SAFETY OF OTHER OWNERS AND THEIR CHILDREN. *TR