PRIME-TIME Complaints

Woke up to find the under carriage cover torn from its screws. We had a night of rain, don’t even thing we had strong winds. Now of the electrical or duct work was secure to the underbody, and material holding it in tore from several screws. Had we have been driving it would have caused a deadly accident for ourselves and others on the road.

What component or system failed or malfunctioned, and is it available for inspection upon request? The axels on our brand new 2022 Prime Time Tracer is completely bent. We have taken the TT to 2 locations within 2-3 hours of our home. When we got home from the last (2nd) trip, we noticed that the tires were shot- the wires were showing on both back tires. The dealership (TOPPERS, Waller, TX)- wanted us to DRIVE the TT to them for assessment but this is unsafe so we found a mechanic close by and dropped it off there for review. The mechanic at C&D in Pasadena, TX determined that the axels were undersized and unsafe for our travel trailer. He recommended replacing the axels, breaks, drums, wheels, and bearings considering we need a larger axel to safely transport our travel trailer. The mechanic from C&D is available to discuss the issue if necessary. How was your safety or the safety of others put at risk? Yes- with a undersized and bent axel, the tires were wearing rapidly and could lead to a blowout and vehicle accident which could be life threatening. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes it has. C&D RV service Center- 2311 Preston Ave. Pasadena TX, 77503. Tel:713-534-6304 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet- still finding out how to safely transport the travel trailer an hour away from our house without putting our life in danger. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Hastened tire wearing was apparent after 450 miles.

2018 LACROSSE 330 RST. CONSUMER WRITES IN REGARDS TO DEFECTIVE A/C UNIT. THE CONSUMER STATED THE AIR CONDITIONER, REFRIGERATOR, SPEAKER, AND ROOF WERE ALL DEFECTIVE. A TIRE BLEW OUT WHICH CAUSED DAMAGE TO THE FENDER. THE TIRES WERE LESS THAN A YEAR OLD. WHILE DRIVING USING CRUISE CONTROL, THE BARRENS LOCKED UP AND BLEW THE WHEEL, HUB, AND BRAKE ASSEMBLY SHOOTING IT ACROSS THE INTERSTATE.

2019 Prime Time Lacrosse. Consumer writes in regard to melted slide switch harness. THE CONSUMER STATED THE WHEEL BEARING AND THE 3 SLIDE OUTS FAILED. THERE WAS A LOOSE 12V CONNECTION ON THE BATTERY DSCONNECT SWITCH.

2021 FOREST RIVER PRIMETIME CRUSADER. CONSUMER WRITES IN REGARDS TO BEING UNABLE TO RUN THE REFRIGERATOR AND FURNACE AT THE SAME TIME. *LD THE CONSUMER STATED THE REFRIGERATOR DOOR WOULD NOT STAY CLOSED. THE MOLDING AND TRIM CAME OFF IN DIFFERENT AREAS. THE SINK, OVERHEAD VENT, SHOWER DOOR, AND TOILET WAS LEAKING WATER. THE CABINET WAS FALLING APART. THERE WERE LOOSE AND EXPOSED WIRES. VARIOUS DOORS WERE NOT WORKING PROPERLY. THE SPARE TIRE HOLDER WAS BENT OUT OF SHAPE, NEARLY LOST THE TIRE. WHEN OPENING THE AWNING IT REVERSED IT ABOUT HALFWAY THROUGH OPENING. *JS

WE HAVE A 2019 PRIME TIME LACROSSE. ON CHRISTMAS EVE WHEN RETURNING FROM VACATION WE HAD THREE TIRES EXPLODE AFTER 3 DIFFERENT TIMES. THE FOURTH TIRE SHOWS WEAR. WE HAVE RESEARCHED POWER KING TIRES AND DISCOVERED THAT THIS IS A KNOWN PROBLEM AND HAS BEEN FOR YEARS BUT RV DEALER CONTINUE TO USE THEM AS THEY ARE CHEAP. WE COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. WE HAVE REPLACED THE 4 TIRES AND WE HAVE DAMAGE ON OUR RV BECAUSE OF THE BLOWOUTS. I WOULD EXPECT PRIMETIME TO COVER THE DAMAGES BECAUSE OF USING KNOWN DEFECTIVE TIRES.

SEE NHTSA ID NUMBER: 11363266 THE RIGHT SIDE REAR TIRE RUBS ON THE SLIDE OUT FLOORING, THE SLIDE OUT CROSS MEMBER (INCLUDING MOUNTING BOLTS/NUTS) AND SLIDE OUT END BRACKET. THE UNIT WAS MANUFACTURED WITH INSUFFICIENT CLEARANCE TO PREVENT TIRE RUBBING. THE TIRE RUBBING HAS CAUSED DAMAGE TO TIRES AND IS SUSCEPTIBLE TO INSTIGATE CATASTROPHIC TIRE FAILURE WHILE GOING DOWN THE HIGHWAY. THE CLEARANCES ARE INSUFFICIENT TO PREVENT CONTACT WHEN THE SUSPENSION IS COMPRESSED FROM NORMAL HIGHWAY BUMPS. PREVIOUS OWNER REPORTS BLOWOUT ON RIGHT REAR. HE WAS UNAWARE OF THIS ISSUE AND DID NOT REPORT. THE 3 PICTURES ATTACHED CLEARLY DEMONSTRATE RUBBING FROM TIRE CONTACT. PRIMETIME HAD AN IDENTICAL ISSUE IN A 2014 315 MODEL WITH IDENTICAL WEAR POINTS. AN NHTSA RECALL WAS ORDERED WITH A LIFT KIT TO BE INSTALLED THAT REMEDIED THE CLEARANCE ISSUES. 2014 PRIME TIME 315 NHTSA 14V-140. I HAVE NOT YET CONTACTED PRIME TIME BUT WANTED TO DOCUMENT WHAT APPEARS TO BE A CONSISTENT AND HAZARDOUS SAFETY ISSUE WITH MY 2016 PRIMETIME CRUSADER. ARE WE SAFE TRAVELING DOWN THE HIGHWAY WITH THIS CONDITION?*DT THE CONSUMER PROVIDED PHOTOS. *TR

THE RIGHT SIDE REAR TIRE RUBS ON THE SLIDE OUT FLOORING, THE SLIDE OUT CROSS MEMBER (INCLUDING MOUNTING BOLTS/NUTS) AND SLIDE OUT END BRACKET. THE UNIT WAS MANUFACTURED WITH INSUFFICIENT CLEARANCE TO PREVENT TIRE RUBBING. THE TIRE RUBBING HAS CAUSED DAMAGE TO TIRES AND IS SUSCEPTIBLE TO INSTIGATE CATASTROPHIC TIRE FAILURE WHILE GOING DOWN THE HIGHWAY. THE CLEARANCES ARE INSUFFICIENT TO PREVENT CONTACT WHEN HE SUSPENSION IS COMPRESSED FROM NORMAL HIGHWAY BUMPS. I HAVE PICTURES ATTACHED THAT CLEARLY SHOW THE 3 CONTACT POINTS WHERE THE TIRE HAS RUBBED THE FINISH OFF OF THE STEEL MEMBERS, PHYSICALLY WEARING AWAY THE NUTS AND BOLTS AND IS WEARING A HOLE IN THE SLIDE OUT FLOORING IN MULTIPLE WHEEL LOCATIONS. THE END BRACKET CUT A GROOVE IN A TIRE AND WAS LUCKILY NOTICED PRIOR TO CATASTROPHIC FAILURE ON THE HIGHWAY. IT WAS DEEMED NOT REPARABLE BY DISCOUNT TIRE AND THUSLY REPLACED. AFTER INSTALLING THE OEM SPARE TIRE I APPLIED SOME TOUCH UP PAINT TO THE RUBBING LOCATIONS AND COMPLETED ONE SHORT TRIP. THE PAINT WAS ONCE AGAIN RUBBED OFF AS IT MAKES CONTACT WITH THE TIRE. THIS DESIGN NEEDS TO BE RECOGNIZED AS A SAFETY ISSUE AND RECTIFIED BY THE MANUFACTURER.. I SUSPECT IT HAS CAUSED NUMEROUS CATASTROPHIC TIRE FAILURES AND INITIALLY BLAMED ON THE TIRE MANUFACTURERS. OEM TIRES ARE TOWMAX POWER KING. I REPLACED WITH GOODYEAR ENDURANCE. PRIMETIME HAD AN IDENTICAL ISSUE IN A 2014 315 MODEL WITH IDENTICAL WEAR POINTS. AN NHTSA RECALL WAS ORDERED WITH A LIFT KIT TO BE INSTALLED THAT REMEDIED THE CLEARANCE ISSUES. 2014 PRIME TIME 315 NHTSA 14V-140. A RECALL WAS ORDERED AND A LIFT KIT INSTALLED. I HAVE CONTACTED THE MANUFACTURER IN GOOD FAITH. THEY SAY IT IS OUTSIDE OF THE MANUFACTURERS 12 MONTH WARRANTY PERIOD. I DO NOT BELIEVE A SAFETY ISSUE IS EXCLUDED FROM THE MANUFACTURERS RESPONSIBILITY.*DT*DT*JB*JB

2016 SPARTAN 300 TOYHAULER WITH SCHWINTEK SLIDE, THE FRONT (LEFT WHEN FACING) MOTOR MOUNTING BRACKET LOST ALL OF THE MOUNTING SCREWS DURING TRAVEL ALLOWING THE FRONT PORTION TO EXTEND AT HIGHWAY SPEED.WIRE & WEATHER STRIPPING DAMAGED, BENT PARTS..FOREST RIVER/PRIMETIME ADVISED..SERIOUS HAZARD TO SELF & PUBLIC, NO RECALL FOUND FOR THIS UNIT BUT PLENTY INVOLVING THIS SCHWINTEK SLIDE & MOUNTING SCREWS. *TR*JB

TL* THE CONTACT OWNS A 2018 PRIME TIME LACROSSE RV (NA). THE CONTACT MENTIONED THAT THE FRONT MOTOR IN THE RV WAS BURNT OUT. THE CONTACT ALSO STATED THAT THE VEHICLE BOUNCED WHILE IN MOTION AND WATER LEAKED INSIDE WHEN IT RAINED. THE VEHICLE WAS INSPECTED BY A CERTIFIED MECHANIC AT THE CONTACT'S RESIDENCE, BUT THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.