PRIME-TIME Complaints

NOTICED THAT THE WALL BETWEEN KITCHEN SLIDE AND BEDROOM SLIDE WAS BOWED WAY OUT, AND THEN WE NOTICED THE FLOOR STARTED TO GET REAL SOFT, AND THE HOLDING TANKS LEAKED IN THE UNDER SIDE OF THE RV WE WOULDN'T OF NOTICED IF IT WASN'T FOR WATER DRIPPING FROM UNDER IT AND A REAL BUD SMELL INSIDE. A SHORT TIME LATER SENT EMAIL AND PICTURES TO MANUFACTURER. THE RV WAS SET UP AT THE TIME.

TL* THE CONTACT OWNS A 2013 PRIME TIME CRUSADER EQUIPPED WITH POWER KING TOWMAX TIRES, SIZE: 225/80/16R (NA). WHILE DRIVING 65 MPH, THE FRONT PASSENGER TIRE EXPERIENCED A BLOWOUT. THE CONTACT STATED THAT THE SPARE TIRE WAS PLACED ON THE VEHICLE. AFTERWARDS, THE CONTACT CONTINUED OPERATING THE VEHICLE AT APPROXIMATELY 65 MPH AND THE REAR DRIVER SIDE TIRE BLEW OUT. THE TOW COMPANY WAS CONTACTED AND REPLACED THE TIRE. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT TIRE SHOP WHERE ALL THE TIRES WERE REPLACED. THE MANUFACTURER AND THE DEALER WERE NOT NOTIFIED OF THE FAILURES. THE DOT NUMBER AND VEHICLE FAILURE MILEAGE WERE UNKNOWN. THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 8,000.

TIRE SIZE WAS ST235/80R16. CAMPER IS 10,000 POUNDS LOADED AND HAS DOUBLE AXLES WITH 4 TOWMAX STR TIRES. WAS DRIVING 60 MPH ON STRAIGHT, WELL MAINTAINED HIGHWAY. EXPERIENCED BLOW OUT THROUGH TREAD. TIRE PRESSURE WAS VERIFIED AT 80PSI BEFORE TRIP. TIRE HAS LESS THAN 2000 MILES ON IT.

5TH WHEEL TRAILER TIRE SPEC CALLS FOR ST235/80R16/E TIRES @ 80 PSI FOR A RATING OF 3520LBS/TIRE. TRAILER DELIVERED WITH ST225/75R15/D @ 80PSI FOR A RATING OF 2480 LBS/TIRE. IN ADDITION, ALUMINUM WHEELS SUPPLIED WITH WHEEL RATING OF ONLY 2150 LBS/EA. TRAILER GVWR 10121LBS. CONTACTED MANUFACTURER TO RESOLVE ISSUE. DOUBLE CHECKED FRAME AND TRAILER VIN NUMBERS FOR MISMATCH. TOOK PICTURES OF VIN NUMBERS, WHEEL/TIRES ON TRAILER AND SENT TO MANUFACTURER. TOOK COMPLAINT UP TO MANAGEMENT LEVEL ONLY TO RECEIVE RESPONSE OF "WE RESPECTFULLY DECLINE ANY ASSISTANCE WITH THIS CONCERN". THEY STATED TRAILER HAD CORRECT WHEELS AND TIRES WHEN IT LEFT THE FACTORY ACCORDING TO THEIR RECORDS TIRES SUPPLIED WITH TRAILER DO NOT MEET FACTORY SPECS, WHEELS SUPPLIED DO NOT EVEN MEET WEIGHT/INFLATION REQUIREMENTS FOR THE TIRES. I FEEL THIS SITUATION IS A DANGEROUS COMBINATION AND CANNOT SAFELY DRIVE VEHICLE UNTIL WHEELS AND TIRES ARE REPLACED. IF MANUFACTURER DID SUPPLY CORRECT WHEELS/TIRES, THE DEALER SELLING THE TRAILER MUST HAVE SWAPPED THEM OUT BUT NOBODY WILLING TO CONFRONT THE ISSUE. THIS SITUATION WAS ONLY DISCOVERED WHEN LOOKING TO REPLACE THE FACTORY RUBBER WITH QUALITY TIRES DUE TO MANY COMPLAINTS OF TIRE FAILURES WITH FACTORY RUBBER. WE PURCHASED THE TRAILER FROM THE ORIGINAL OWNER JULY 2017 WHO STATED WHEELS AND TIRES ARE ORIGINAL AND SUPPLIED PICTURE OF TRAILER HOOKED TO VEHICLE AS IT WAS PULLED OFF THE LOT AFTER PURCHASE (ORIG OWNER WILLING TO TESTIFY UNDER OATH IF NECESSARY). ALL OF THIS PROVIDED TO MANUFACTURER DURING PERIOD OF TRYING TO RECTIFY SITUATION. I HOPED TO RESOLVE WITH MANUFACTURER BUT NO LUCK. I OFFERED TO REPLACE RUBBER MYSELF IF THEY WOULD SUPPLY CORRECT WHEELS. I FEEL THIS SITUATION IS DANGEROUS ENOUGH THAT IT SHOULD NOT BE OVERLOOKED. IF IT HAPPENED TO ME, PROBABLY HAPPENED TO OTHER OWNERS. *BF *TR

WHILE ON A RESENT TRIP THE RT SIDE TIRE CONTACTED THE SLIDE ROOM BRACKET CAUSING THE TIRE TO EXPLODE. THERE IS A RECALL FOR THE 2014 PRIME TIME 315 UNITS FOR THE EXACT SAME ISSUE IT IS PROGRAM NHTSA 14V-140 THE 2014 MY 295 CRUSADER AND THE 315 CRUSADE SHARE THE EXACT SAME FLOOR PLAN ON THE REAR HALF OF THE COACH AND WOULD HAVE USED THE SAME SLIDE ROOM BRACKET AHN IF THE 295 WAS FITTED WITH THE OPTIONAL 16 INCH WHEELS AND TIRES COULD EXPERIENCE THE SAME SAFETY ISSUES MY UNIT WAS BUILT WITHIN THE AFFECTED DATE RANGE AS THE AFFECTED UNITS . WOULD LIKE TO KNOW IF THERE IS AN UPDATED BRACKET AVAILABLE FOR MY UNIT AS THIS A SERIOUS SAFETY CONCERN NOT ONLY FOE ME AND MY FAMILY BUT EVERY ELSE ON THE ROAD WITH ME INCIDENT HAPPENED ON INTERSTATE 59 SOUTH AFTER RETURNING FROM A FOOD BREAK WHERE I INSPECTED THE TIRES FOR HEAT AND INFLATION NOT ONLY ON THE TRAILER BUT ALSO ON THE TOW VEHICLE SPEED WAS ABOUT 60 MPH AS WE WERE JUST GETTING BACK UP TO SPEED WHEN THE TIRE EXPLODED HAVE PICKS OF THREE WITH OBVIOUS CONTACT PATTERN AND OF THE SLIDE ROOM BRACKET WITH SIGNS OF OBVIOUS CONTACT. THANKS *DT *TR

TL* THE CONTACT OWNS A 2016 PRIME TIME SPARTAN 1234X EQUIPPED WITH POWER KING TOWMAX SP TIRES, SIZE: 235/80/R16 (NA). WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACTED NOTICED THAT A VEHICLE BEHIND HIM WAS FLASHING THEIR HEADLIGHTS. THE CONTACT LOOKED IN THE REARVIEW MIRROR AND NOTICED THAT THE FRONT PASSENGER SIDE TIRE TREAD HAD SEPARATED, WHICH CAUSED THE TIRE TO BLOW OUT. THE CONTACT REPLACED THE TIRE WITH A SPARE TIRE AND RETURNED THE TIRE TO THE CAMPING WORLD OF LAFAYETTE, LOUISIANA DEALER. THE DEALER REPAIRED THE WIRING HARNESS AND CIRCUIT BOARD FOR THE REFRIGERATOR DUE TO THE DAMAGE CAUSED BY THE TIRE BLOW OUT. THE TIRE WAS ALSO REPLACED. IN ADDITION, THE FINDER WAS BADLY DAMAGED AND HAD NOT BEEN REPAIRED. THE FAILURE RECURRED AFTER HAVING THE TIRES CHECKED. THE FAILURE ALSO OCCURRED TO THE MIDDLE PASSENGER SIDE TIRE. THE TIRE WAS REPLACED. THE CONTACT STATED THAT THE FAILURE OCCURRED A THIRD TIME TO THE FRONT DRIVER SIDE TIRE. THE TIRE MINDER DID NOT ALERT THE CONTACT OF ANY TEMPERATURES AND TIRE PRESSURES NOT BEING OF STANDARD REQUIREMENTS. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE DOT NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE OF THE VEHICLE AND TIRES WAS 3,000.

TL* THE CONTACT OWNS A 2016 (NA) PRIME TIME TRACER. WHILE THE TRAVEL TRAILER WAS ATTACHED TO THE VEHICLE, THE CONTACT ENTERED THE TRAILER AND NOTICED A STRONG FUEL ODOR. THE DEALER COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE TRAVEL TRAILER WAS HITCHED TO THE VEHICLE. UPON REACHING HER DESTINATION, THE CONTACT ENTERED THE TRAILER AND SMELLED FUEL AGAIN. ALL THE WINDOWS WERE OPENED AND THE GAS WAS TURNED OFF. THE CONTACT'S HUSBAND WAS ABLE TO REMOVE THE FURNACE COVER AND PERFORM A SOAP AND WATER TEST FOR FUEL LEAKS. HER HUSBAND WAS ABLE TO FIND THE LEAK AT THE FURNACE FITTING, WHICH WAS LOOSE, AND HE TIGHTENED THE FITTING. THE FAILURE HAD NOT RECURRED SINCE TIGHTENING THE FURNACE FITTING. PREVIOUSLY, THE FURNACE TURNED ON INADVERTENTLY WHILE THE AIR CONDITIONER WAS IN USE. THE TRAILER WAS TAKEN TO A DEALER WHERE THE ISSUE COULD NOT BE DUPLICATED. ON ANOTHER OCCASION, THE FURNACE WAS IGNITED BUT FAILED TO STAY ON. THE CONTACT STATED THAT THE TRAILER WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED WITH WATER INSIDE THE FURNACE DUE TO GAPS. THE FURNACE WAS REPAIRED BY DRYING THE INSIDE OF THE FURNACE AND THE SEAMS WERE SEALED. THE CONTACT ATTEMPTED TO CONTACT THE MANUFACTURER, BUT DID NOT RECEIVE A RETURN PHONE CALL. THERE WAS NO FAILURE MILEAGE.

ON 4/05/2017 OUR BRAND NEW NEVER USED FIFTH WHEEL MANUFACTURED BY PRIME TIME A DIVISION OF FOREST RIVER CAUGHT FIRE IN OUR DRIVEWAY . MY HUSBAND DIFFUSED THE FIRE BEFORE THE FIRE LIT FLAME TO THE ENTIRE RV. ALL OF THE ELECTRIC BRAKE WIRES AND WIRES NEARBY TO IT WERE COMPLETELY MELTED AND BURNT. THE RV WAS NOT PLUGGED INTO ANYTHING OR ANY VEHICLE , IT WAS STATIONARY AND NOT IN USE.

I PURCHASED 4 MARATHON TIRES ST235/80R16 E TIRES ON 3/17/15 FROM MCGEE COMMERCIAL TIRE IN TAMPA FOR MY FIFTH WHEEL. THANKSGIVING 11/24/16 ONE OF THE TIRES BLEW OUT WHILE DRIVING ON I95 SPLITTING THE TIRE RIGHT DOWN THE MIDDLE OF THE TREAD ALL THE WAY AROUND. THEN ON 2/23/2017 ANOTHER ONE BLEW OUT WHILE DRIVING ON THE FL TURNPIKE THE SAME AS BEFORE. AGAIN ON 2/26/2017 ANOTHER ONE BLEW OUT WHILE DRIVING ON THE FL TURNPIKE. THE TIRES WERE PROPERLY INFLATED PRIOR TO USE, THE TREAD WAS LIKE NEW AND SPEED OF TRAVEL WAS AROUND 65 MPH. 3 OUT OF 4 OF THE GY MARATHONS THAT I PURCHASED HAVE BLOWN OUT. ALL HAD THE SAME DOT NUMBER AND DATE OF MANUFACTURE.

TL* THE CONTACT OWNS A 2014 PRIME TIME CRUSADER 335BHS RV. WHILE DRIVING 65 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT. WHILE CHANGING THE TIRE, THE CONTACT NOTICED RUB MARKS ON THE FRONT DRIVER SIDE WHEEL WELL. THE DEALER DIAGNOSED THAT THE TIRE RUBBING ON THE WHEEL WELL WAS NORMAL DUE TO OVERLOADING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.