2013 RAM 1500 Complaints

DRIVER SIDE HIGH AND LOW BEAMS WON'T COME ON. REPLACED BULBS, HAVE TAKEN IT TO DEALER TWICE TO FIX. FIX LASTS 1 DAY. VERY DIFFICULT TO SEE WHEN DRIVING AT NIGHT. WORRIED THAT OTHER SIDE WILL GO OUT. ALL SIGNS POINT TO DEFECTIVE TIPM.

TL* THE CONTACT OWNS A 2013 RAM 1500. AFTER THE VEHICLE WAS STARTED, THE SERVICE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING BECAME DIFFICULT TO MANEUVER. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000. THE VIN WAS NOT AVAILABLE.

"TAKATA RECALL" I PURCHASED A CERTIFIED 2013 DODGE RAM 1500 ESPRESS ABOUT A YEAR AGO. THE DEALER PROMISED TO REPLACE ANYTHING THAT WENT WRONG WITH THE TRUCK WITHIN 3 MONTHS AND 3,000 MILES. I ALSO HAVE THE REMAINDER OF THE POWERTRAIN WARRANTY. AS SOON AS MY WIFE AND I DRIVE THE TRUCK OFF THE LOT, THE "SERVICE AIRBAG SYSTEM" LIGHT CAME ON THE DASH. I TURN AROUND AND GO BACK TO THE SALESMAN. HE SAYS HE'LL FIX IT BY RESETTING THE BATTERY. I TELL HIM THAT'S TEMPORARY UNTIL THE COMPUTER RELEARNS THE ISSUE. HE TELLS US IF IT DOES HE'LL TAKE CARE OF IT AND WE CAN HAVE IT SERVICED AT ANY DODGE DEALER. IT CAME ON ON THE 100 MILE DRIVE HOME. I TOOK IT IN TO A DEALER IN CHELSEA , MI. THEY COULDN'T FIND THE AIRBAG FAULT AS THE LIGHT MYSTERIOUSLY WENT OFF. ONE DAY AFTER PICKING UP THE TRUCK, THE AIRBAG LIGHT COMES BACK ON. I CALLED CHRYSLER CUSTOMER CARE AT THIS POINT TO TRY AND GET THIS RESOLVED. THEY GIVE ME A HARD TIME AND TELL ME I'LL HAVE TO PAY FOR THE FIX. I'VE CALLED THEM PROBABLY 15-20 TIMES TO GET THIS RESOLVED WITHOUT ME PAYING AN ARM AND A LEG FOR SOMETHING THEY SHOULD HAVE FIXED WHEN I BOUGHT THE TRUCK. I EVEN TOOK IT IN FOR A SEPERATE AIRBAG RECALL HOPING IT WOULD FIX IT. THE DEALER DIDN'T EVEN TELL ME WHAT THEY FIXED, INSTEAD THEY SAID IF I WANT THAT AIRBAG ISSUE FIXED THEY FIRST NEED TO DIAGNOSE IT TO THE TUNE OF $125.00 PLUS REPAIR COSTS. NEEDLESS TO SAY, MY "SERVICE AIRBAG SYSTEM" LIGHT HAS BEEN ON SINCE I BOUGHT THE TRUCK AND IS STILL ON UNTIL I SELL THE TRUCK I GUESS. WHEN I SAID THEY WERE JUST FINED 105 MILLION FOR NOT HANDLING RECALLS/ AIRBAG ISSUES, THEY JUST SAID SO WHAT. I SAID SO YOU DON'T CARE IF I HAVE LOADED GUN AT MY FACE THAT COULD GO OFF AT ANY TIME....THEY SAID THEY RECOMMEND I DON'T DRIVE IT UNTIL IT'S FIXED....THEY REALLY COULD CARE LESS ABOUT THEIR CUSTOMERS SAFETY.

2013 RAM 1500 WITH 26,500 MILES ON IT, HAD FLAT TIRE AND FOR THE FIRST TIME EVER TRIED TO RELEASE THE SPARE TIRE. THE MECHANISM WOULD NOT RELEASE, HAD TO CRAWL UNDER THE JACKED UP VEHICLE AND MANUALLY TURN THE MECHANISM TO RELEASE SPARE. TOOK VEHICLE TO RAM DEALERSHIP WHERE THEY STATED THE MECHANISM WAS STRIPPED AND WAS NOT UNDER WARRANTY. THE VEHICLE IS STILL UNDER THE 3 YEAR, 36,000 MILE BUMPER TO BUMPER WARRANTY AND THEY ARE STATED THAT THIS IS NOT A DEFECT IT IS FROM MISUSE. THE RELEASE HAD NEVER BEEN USED PRIOR TO THIS INCIDENT AND FAILED. THEY WERE WILLING TO FIX IT FOR A LARGE FEE, BUT NOT UNDER WARRANTY. CONTACTED CHRYSLER AND WAS TOLD THAT THEY HAVE TO BACK THE DEALERSHIP ON THIS AND THAT THE REPAIR CANNOT BE MADE UNDER WARRANTY. POOR CUSTOMER SERVICE AND POOR CUSTOMER SATISFACTION AND COMPLETE DISREGARD TO CUSTOMER SAFETY. HAVING TO CRAWL UNDER A VEHICLE BESIDE THE ROAD WITH ONLY A FACTORY JACK TO RELEASE THE SPARE TIRE IS A MAJOR HAZARD.

VEHICLE HAS SEVERE VIBRATION THAT STARTED AT APPROXIMATELY 22,000 MILES. VIBRATION HAS GOTTEN SO BAD THAT AT SPEEDS IN EXCESS OF 65 MPH IF YOU HIT A BUMP IN THE ROAD THE VEHICLE WILL SWITCH LANES ON IT'S ON AND YOU MUST SLAM ON THE BRAKES TO REGAIN CONTROL. I TOOK VEHICLE TO DEALERSHIP AND WAS TOLD THAT THE DRIVE SHAFT WAS WARPED AND NOT COVERED UNDER WARRANTY AS IT APPEARS SOMETHING HAD IMPACTED IT. I TOOK THE VEHICLE TO ANOTHER SHOP WHERE THEY INSPECTED THE DRIVE SHAFT AND STATED IT MAY BE WARPED BUT IT HAS NOT HAD AN IMPACT OF ANY TYPE. I TRIED TO RESOLVE THIS ISSUE WITH CHRYSLER MOTOR COMPANY AND THEY STATED THAT MY VEHICLE IS NO LONGER UNDER WARRANTY WHEN I HAVE ONLY HAD I PURCHASED IT NEW 30 MONTHS AGO AND IT ONLY HAD 25,600 MILES ON IT WHEN I TOOK IT IN UNDER MY 36 MONTH, 36,000 MILE WARRANTY. THEY ARE MORE THAN HAPPY TO FIX IT FOR A HUGE FEE, BUT NOT UNDER WARRANTY. I AM TO THE POINT TO WHERE I AM GOING TO TRADE THE VEHICLE IN, DO TO THE SAFETY CONCERNS AND I WILL NEVER PURCHASE ANOTHER CHRYSLER PRODUCT, NOR ENDORSE THE PURCHASE OF ONE. CUSTOMER SERVICE AND SATISFACTION IS NOT THEIR GOAL AND THEY COULD CARE LESS IF THEIR PRODUCT WAS TO KILL OR SERIOUSLY INJURE SOMEONE.

ALL 4 DOOR HINGES HAVE EXCESSIVE RUST. CHRYSLER REFUSES TO CORRECT THE RUST ISSUE. RUST WILL EVENTUALLY CAUSE COMPLETE DETERIORATION OF THE DOOR HINGES. NOTICED THIS PROBLEM 3 MOS AFTER PURCHASE OF NEW RAM, BUT DEALERSHIP STATED THERE WAS NOTHING THEY COULD DO ABOUT IT.

WHILE DRIVING AT ANY SPEED ANYTIME DAY, INSTRUMENT PANEL TURNS OFF, ENGINE IS STILL RUNNING, GUAGES INOP, RADIO CUTS OUT, FAN, EVERYTHING ELECTRICAL. THEN A CHIME LIKE WHEN YOU FIRST STICK THE KEY IN AND TURN WITH OUT STARTING, THEN BACK TO NORMAL. STARTLING TO THE LEAST, OCCUPANTS PANICING.

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE OPERATING THE VEHICLE, AN EXHAUST LEAK WAS DISCOVERED. NO FURTHER INFORMATON WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER(S): 15V460000 (AIR BAGS) 15V459000 (STEERING). HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2013 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO RECALL NOTICES OCCUPANT RESTRAINTS CONTROL, AIRBAG DEPLOYMENT SYSTEM AND FUEL LEAK/FIRE AND REQUESTS DEALERSHIP TO PICK UP VEHICLE TO COMPLETE RECALLS.. *SMD