2021 RAM 1500 Complaints

2021 Ram 1500 Longhorn Anniversary addition vin: [XXX] Navigation/console Display flashes “115V Cargo outlet on”, the front windows don’t work, main display off/dark, heater turns on, A/C doesn’t work, seatbelt alarm doesn’t work. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Driving to work and my truck lost all electrical power. All display lights turned on and hazard light signal started blinking but the hazard lights were not actually on. I then lost all electrical power; power steering, hazard lights would not turn on, all dash lights and display lights, head lights at first and then the battery died a couple minutes after that started. I could not put the truck into neutral so I could push it to the shoulder of the highway. I had to put it in Neutral manually with the pull tab under the steering wheel. My Ram 1500 5.7L hemi etorque was towed to Andy Mohr Chrysler Jeep Ram. The service shop told me that the motor generator unit is on back order and it could take a month or 2 months for the part to come in.

2021 Ram 5.7 etorque MGU bad and vehicle sitting as part appears to be on nationwide back order. vehicle sitting while still making payments and paying insurance. seems to be major issue and no recall yet.

I am submitting this complaint regarding a critical issue with my 2021 Ram 1500 equipped with the eTorque mild hybrid system. The vehicle has become inoperable due to the failure of the etorque alternator in this system. Unfortunately, Mopar—the official parts supplier—has not made this part available, and it has been on indefinite backorder for months. This is a known issue and has broken just outside of warranty. I'm in desperate need of this part and the backorder and supply time is unknown with no ETA.

I took my truck into the dealership for the second time because my tpms module was not functioning correctly. I would get an error about a mile into my travels saying it was unavailable. My second appointment the technician found the rear windshield is leaking water down through the back driver side and dripping water onto the module. Ram issued a previous recall for cars manufactured on or before Sept 30 2020. My truck was manufactured Nov 4 2020. The problem is the same but my truck some how was manufactured after the supposed fix date. It’s clear if you read on ram forums that tons of people are having the same issue. Rams fix is just sealing it but I have to pay out of pocket due to their failure of admitting the recall should go past Sept 30 2020 manufacture date.

Our check engine light came on and we took it to get the code read. We had the code read by 3 independent sources and nothing came back on the code. There is currently a recall for this EXACT same issue with Dodge Ram 1500s from the exact same year but for some reason our truck VIN is not coming up as being on the recall. Now, we cannot pass smog in our state because the check engine light is on and the dealership does not have us on the recall for this exact issue.

Driving on highway lost all power sudden shut down of motor pulled off highway immediately ,autoshifted into park skidding in gravel unable to restart had towed to dealer,,they put in new under hood battery at my expense (was charging system failure) part needed was backordered. Got truck back home running lower than normal voltage local dealer claiming nothing wrong with it ,,diag from other dealership says otherwise,,,this isnt just a mechanical issue, its a safety issue as i drive alot.

The NoLimitz module cause my vehicle to shut off while in motion 1 time, and lose critical controls to safely operate the vehicle while in motion twice (power steering, gauge cluster, power brakes). Even though the engine still ran, once shut off it would not start again or go into neutral. I conclude the issue was the device as the power light on it was off (it should remain on when the ignition is in run or ACC as stated on the instructions from the manufactory). Once I un-plugged and re-plugged the module back in, everything returned to normal other than DTCs.

After having the Fuel Pump replaced, it was revealed that there are wires above the fuel tank that have melted and are causing a fuel leak into different elements of the under carriage of the truck. The manufacturer is not willing to honor the recall and replace these parts (even though they are connected to the fuel system) so by their own logic this must be considered a separate issue. It is concerning that there is electrical melting occurring and causing a fuel leak right next to the effected area

When the turn signal bar is in the neutral position, the right turn signal stays on. When the turn signal bar is in the left position, the right turn signal turns off, but the left turn signal stays off. This makes it impossible to signal left, and often causes the right turn signal to come on, which can be misleading to other drivers.