2021 RAM 1500 Complaints

Driver side seatbelts issues, issues locking the buckle. Also car has engine light come up after emergency braking system error. Goes in to reduced power mode. If shut off and turn back on, truck is fine.

The contact owns a 2021 Ram 1500. The contact stated that while attempting to start the vehicle, the instrument panel lights illuminated but the vehicle failed to start. The battery was replaced but the failure persisted. The vehicle was towed to the local dealer, who diagnosed that the RF Hub had failed and needed to be replaced. The vehicle was not yet repaired. The failure mileage was 81,000.

This vehicle was subject to NHTSA Recall 22V-767 / Stellantis Recall Z96 for a defective Bosch CP4.2 high-pressure fuel pump (HPFP) known to fail and release metal debris into the fuel system. The recall remedy (HPFP replacement) was performed at an authorized Stellantis/Ram dealership on 3/29/2024. On 8/9/2026, while driving the vehicle suddenly lost engine power and blocked the road in the left lane. The vehicle failed to restart and needed to be towed. The vehicle was independently inspected at Saddleback Automotive Service Center, Santa Ana, CA (RO# 130026). The technician documented diagnostic trouble codes P0087 (fuel pressure governor deviation, low pressure), P025C (fuel pump module control circuit low), and P016F (closed-loop fuel pressure control at limit, pressure too low) — all consistent with the same CP4.2 HPFP failure mode the recall was intended to remedy. Photographic and video documentation confirms metallic contamination in the engine oil and fuel filter screen. This failure occurred more than two years after the recall repair, and Stellantis (Case #97888077) has denied consequential-damage coverage citing the standard 24-month Mopar parts warranty on the replaced pump. I am filing this complaint because the recall remedy performed in March 2024 appears to have been inadequate: the vehicle experienced a recurrence of the same fault codes associated with the recalled component, and the resulting metal contamination caused catastrophic engine damage. I believe this indicates the recall remedy did not fully address the underlying defect and that other vehicles that received the same recall remedy may be at risk of the same outcome. I am requesting that NHTSA investigate whether the 22V-767/Z96 recall remedy is adequately preventing this failure mode in vehicles that received the HPFP replacement, and that this complaint be associated with any existing investigation into recurring CP4.2-related failures post-remedy.

I purchased a new 2026 Ram 1500 Rebel Crew Cab 4x4 from the John Heister Dodge Ram dealership, in [XXX] on XXX. The following day, I day i was notified of an open safety recall (NHTSA 26V-531) affecting the vehicle's rear visibility/backup camera system, which under certain conditions may fail to display the rearview image during a backing event. I later confirmed that this recall was posted on XXX -- four days before I purchased the vehicle. The dealer, John Heister Dodge Ram, did not disclose this open recall at any point during the sale, and the vehicle was sold to me with the defect unrepaired. This is a known safety-related defect, as new vehicles are required to have open recalls repaired before delivery. The recall remedy has not yet been performed on my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Ram 1500. The contact stated that while driving at an undisclosed speed, the "Service Electronic Steering Control", "Service Transmission", and the "Continue to Drive - Do not Shift or Turn off Engine" messages were displayed on the instrument panel, before the vehicle stalled. Additionally, the message "Shift to Park and Back to Drive", "Rear Braking Assist Unavailable", and "Self-Park Assist Disabled" messages were displayed on the instrument panel. The failure had occurred on several occasions. The contact stated that the vehicle was previously serviced under an unknown recall associated to the failure. The vehicle was taken to the dealer to be diagnosed; however, the cause of the failure was unknown. The dealer stated that the failure might be electrical. The vehicle was not repaired. The vehicle was towed back to the dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

I initiated a turn and the steering wheel suddenly and forcefully moved in the opposite direction of my steering input. The steering wheel was pulled out of my hand. I was unable to maintain the intended steering direction and the vehicle was involved in a collision. This was not an intentional steering maneuver or ordinary loss of traction.

Multiple times this has happened when I engaged in reverse the screen will be blank and can't see anything. It will take a couple of times of driving,parking and turning on and off the truck before it turns back on. This is a major safety concern as i can not see anything as i reverse. This does not happen every time but does happen often. I haven't had it checked out professionally because it hasn't been permanent but I do have Multiple videos of the problem recurring that I can send.

REAR WINDOW FRAME CRACKED AT BOTH CORNERS- WATER LEAKS INSIDE OF VEHICLE DURING RAIN. THIS CAN AFFECT ELECTRICAL COMPONENTS THAT ARE AT THE REAR CAB INSIDE THE TRUCK. I NOTICED THIS A MONTH AGO BUT DONT KNOW HOW LONG IT HAS BEEN THERE.

I received recall notification number 24V653000, Stellantis recall 75B. This recall is detailed as a software malfunction in the ABS control module to disable the electronic stability control system. This will cause the vehicle to fail. It was serviced at Don Davis Ram dealership in Arlington, Texas on November 11, 2025 and was advised they were going to do a software update. On July 27th , I contacted (formerly Don Davis) now Clay Cooley Ram dealership and spoke to a service representative, Jose Hernandez. I explained that the brakes feel very spongy and takes more time to slow the vehicle down (constantly have to brake several times when approaching other vehicles or at red lights). It is very noticeable and is dangerous for me and others on the roadway. He explained that I am now responsible for the diagnosis evaluation of $99.95 plus the fee to update the EBS software. Jose explained that everytime the brake system needs to be updated, then I am financially responsible for these fees because the 36,000 miles warranty has expired. I explained to him that I am guaranteed a "Lemon Law" protection in my purchase. In addition, this vehicle only has approximately 28,000 miles

The contact owns a 2021 Ram 1500. The contact stated that while driving at undisclosed speeds, the steering wheel became difficult to turn, and excessive force was needed to turn the steering wheel to the left or the right. The Electronic Power Steering (EPS) warning light was illuminated. In addition, the contact stated that while driving approximately 5 MPH attempting to make a left turn, the steering wheel seized in place and failed to return to center. The local dealer was contacted. The vehicle was not diagnosed or repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.